NGA master corporate_introduction_2010


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NGA master corporate_introduction_2010

  1. 1. NorthgateArinso Welcome to Delivering HR Excellence
  2. 2. Our Mission Copyright NorthgateArinso. All rights reserved. <ul><ul><li>To be the world’s number one </li></ul></ul><ul><ul><li>provider of global HR solutions </li></ul></ul><ul><ul><li>and the trusted partner of HR </li></ul></ul><ul><ul><li>decision makers. </li></ul></ul>
  3. 3. HR service delivery pain points Copyright NorthgateArinso. All rights reserved. Copyright NorthgateArinso. All rights reserved. Strategy & Planning ‘ A S I S ’ S I T U A T I O N ‘ T O B E ’ S I T U A T I O N 10% 30% 60% Make HR Strategic Services Improve quality & efficiency Administration Reduce cost Self- Service Service Center Drive down cost Improve delivery quality Create a more agile organization
  4. 4. Copyright NorthgateArinso. All rights reserved. Drive down cost Improve delivery quality Create a more agile organization Questions from our customers Can you help us improve transparency & facilitate HR reporting? Can you help us deploy integrated Talent Management? Can you help us lower the cost and improve delivery quality of our HR service delivery organization? Can you help us deploy a global HR & payroll solution in a uniform way with maximum user adoption? <ul><li>Global HRIS deployment </li></ul><ul><li>e-HR & self-service rollout </li></ul><ul><li>Multi-country payroll </li></ul><ul><li>Application maintenance </li></ul><ul><li>Offshored HR services </li></ul><ul><li>Comprehensive HR BPO </li></ul><ul><li>Workforce analytics </li></ul><ul><li>OnDemand HR solutions </li></ul>
  5. 5. All around HR Copyright NorthgateArinso. All rights reserved.
  6. 6. All around HR <ul><li>Consulting </li></ul><ul><li>Project & Program Management </li></ul><ul><li>Consulting & Development </li></ul><ul><li>Training & Documentation </li></ul><ul><li>QA & Testing </li></ul><ul><li>Business Consulting </li></ul><ul><li>SAP HCM </li></ul><ul><li>Oracle/Peoplesoft </li></ul><ul><li>HR Analytics & Reporting </li></ul><ul><li>HR Self-Service </li></ul><ul><li>HR Service Center Technology </li></ul><ul><li>HR Document & Knowledge Management </li></ul><ul><li>euHReka core </li></ul><ul><li>(deployed OnDemand or OnPremise) </li></ul><ul><li>euHReka accelerators </li></ul><ul><li>euHReka workspace </li></ul><ul><li>euHReka ecm </li></ul><ul><li>euHReka scm </li></ul><ul><li>ResourceLink Aurora </li></ul><ul><li>Empower </li></ul><ul><li>RewardSuite </li></ul><ul><li>Preceda </li></ul><ul><li>Comprehensive outsourcing </li></ul><ul><li>Managed services </li></ul><ul><li>Processing services </li></ul><ul><li>Application maintenance outsourcing </li></ul>HR Technology HR Outsourcing HR Consulting SAP-centric Best-of-breed Practices
  7. 7. We cover a wealth of HR processes Copyright NorthgateArinso. All rights reserved.
  8. 8. Copyright NorthgateArinso. All rights reserved. Global services, local delivery <ul><li>Scale </li></ul><ul><li>c. 8,000 staff in 35 countries </li></ul><ul><li>Global HR service delivery network : </li></ul><ul><ul><li>16 HR shared service centers worldwide </li></ul></ul><ul><ul><li>clients in over 100 countries speaking 25 languages </li></ul></ul><ul><ul><li>over 100 HR BPO customers </li></ul></ul><ul><ul><li>over 1,000 ERP-based HR implementations globally </li></ul></ul><ul><ul><li>supporting over 1/3 of the UK workforce </li></ul></ul>Global reach, local delivery A unique HR-centric business model <ul><ul><li>In HR Outsourcing , our total footprint now includes 16 global service centers and over 100 comprehensive HR BPO contracts.We are now able to deliver HRO services in 25 languages in over 100 countries around the world. </li></ul></ul><ul><ul><li>In HR Technology , we can provide the widest choice in software options available in the marketplace. We are innovators in platform-based BPO. </li></ul></ul><ul><ul><li>In HR Consulting , we’ve established the world’s leading HR technology consulting practice, with over 3,000 HR technology specialists. We are focused on providing a wide portfolio of HR services to both local and global customers. </li></ul></ul><ul><li>Scope </li></ul><ul><li>Unique HR-centric business model: HR Outsourcing, HR Consulting & HR Technology </li></ul><ul><li>Unique HR process capabilities: from HR administration, over payroll, to talent management and HR analytics </li></ul>
  9. 9. <ul><ul><li>Named hottest SaaS provider in the industry by ERP Executive </li></ul></ul><ul><ul><li>2010 SAP Pinnacle Award – BPO Provider of the Year </li></ul></ul><ul><ul><li>2010 BPO Provider of the Year </li></ul></ul><ul><ul><li>2009 Winner Top HR Product of the Year by HR Executive </li></ul></ul><ul><ul><li>2009 HROA Awards for Technology Partnership & Thought leadership </li></ul></ul><ul><ul><li>2008 Named Major Outsourcer of the Year by the IPP </li></ul></ul><ul><ul><li>2008 SAP Pinnacle Award – BPO Provider of the Year </li></ul></ul><ul><ul><li>2006 SAP Pinnacle Award – Global Customer Satisfaction </li></ul></ul><ul><li>Ranked as top 3 HRO player by HRO Today </li></ul><ul><li>Largest SAP HCM consultancy practice globally with over 3,000 experienced consultants </li></ul>Copyright NorthgateArinso. All rights reserved. Industry recognition
  10. 10. Supporting global leaders
  11. 11. Senior Leadership Team Americas Products Malcolm Aldis Products & Software Peter Bouten Consulting Jerome Losson Outsourcing Michael Hunt Finance Simon Caunce UK & Ireland Kobe Verdonck Europe & LatAm Darcy Lalonde APMEA Trey Campbell North America Rudy Vandenberghe Strategic Sales Joe Kenny HR Mike Ettling CEO
  12. 12. Convergys HRM acquisition: stronger together <ul><li>This acquisition is key to NorthgateArinso achieving its global vision for growth and worldwide service delivery. In joining with Convergys’ HRM division, we are: </li></ul><ul><li>Creating the world’s number one company providing HR software and services </li></ul><ul><li>Strengthening our position and brand in the key US marketplace and around the world </li></ul><ul><li>Enabling our staff to provide a world-class service to our customers wherever they are based, so they can provide world-class delivery to their workforce </li></ul><ul><li>Creating a deal that is transformational, exciting and historic </li></ul>
  13. 13. Stronger together Based on Gartner’s 2009 HR BPO Magic Quadrant, both companies are complementary and are stronger together Copyright NorthgateArinso. All rights reserved. The global HR leader in both scale & scope Convergys HR Very strong HR BPO customer base in North America Successfully obtained significant contract renewals Broad global delivery in 70 countries and 25 languages Breadth of comprehensive HR BPO offering including benefits admin, learning, recruiting NorthgateArinso Flexibility & focus on customer orientation HR technology & SAP HCM cited as excellent Global focus on delivery to more than 70 countries Payroll heritage & additional HR BPO services including WFA Great potential to leverage euHReka OnDemand
  14. 14. Welcomed by industry experts “ “ <ul><li>“ This is an excellent fit for NorthgateArinso . They go from being a well-known HRO-provider, but not at the top of the market, to being at the high-end of the market.” </li></ul><ul><ul><li>Naomi Bloom – Bloom & Wallace (US) </li></ul></ul><ul><ul><li>Leading analyst in the US HRO industry </li></ul></ul><ul><li>I don’t mean to sound like a CEO giving a speech to make customers and employees feel good, but as a result of this acquisition customers will have more services choices in more countries. They will also have their choice of technology, including an ERP system such as SAP or Oracle PeopleSoft, a NorthgateArinso system, such as its SAP-based euHReka platform, or a SaaS solution, with or without BPO.   </li></ul><ul><ul><li>Gary Bragar - Lead HRO Analyst –NelsonHall US </li></ul></ul><ul><ul><li>Leading niche BPO analyst firm </li></ul></ul><ul><li>This looks to us like a good deal for Northgate-Arinso. The company is paying just 0.4 times revenues for a profitable business. This deal […] looks, well considered and low-risk: Northgate-Arinso already has an internal network and is well used to managing far-flung subsidiaries, and the company has already built an experienced and all-American leadership for the Americas. […] But most of all this is a deal that is built in financial terms on cost synergies, not on revenue synergies . […] That sounds right to us: revenue synergies should be the icing on the cake, not the cake itself. So, overall, this looks a good deal for both NorthgateArinso and the existing Convergys HR outsourcing customers. Of course, much will depends on the execution, but the model and rationale of the deal looks strong. </li></ul><ul><ul><li>Douglas Hayward – IDC </li></ul></ul><ul><ul><li>Lead BPO analyst EMEA for IDC </li></ul></ul>“ “ “ “ “ “ <ul><li>The merger effectively moves them above IBM, Accenture, ACS and Hewitt into the leading position in the market from an employees-served perspective; not a bad day's work from a British payroll firm that acquired an upstart Belgian SAP-payroll integration shop. This also elevates NorthgateArinso firmly into the high-end of the enterprise HRO business, […] The Bottom-line:  great buy for NorthgateArinso at a great price, but the hard work begins now. </li></ul><ul><ul><li>Phil Ferst – Founder – Horses For Sources </li></ul></ul><ul><ul><li>Leading BPO industry analyst (ex-AMR) </li></ul></ul>
  15. 15. What makes NorthgateArinso unique? 5 commitments to our customers <ul><li>We are 100% focused on HR: our business model blends HR Consulting, HR Technology and HR Outsourcing skills </li></ul><ul><li>We are close to you through offices in 35 countries around the world, and through a truly global Service Delivery Network </li></ul><ul><li>Through maximizing the use of technology and standardizing HR processes, we successfully deploy platform-based HRO </li></ul><ul><li>From Enabling to Talent Management processes, we focus on maximizing simplification, user adoption, and ease of use. </li></ul><ul><li>We put our customers & users at the heart of what we do with a drive & commitment to overachieve </li></ul>Copyright NorthgateArinso. All rights reserved. Copyright NorthgateArinso. All rights reserved.