1. ŠKODA AUTO India Private Limited,
Plot No. A-1/1, Five Star Industrial Area,
MIDC, Shendra, Aurangabad India
www.skoda-auto.co.in
Press Release, P age 1 of 3
ŠKODA India introduces the ‘MyŠKODA’ mobile App
Part of ŠKODA’s Rs 100 crore investment towards improving the ownership experience
Aims to provide a single-window interface to increase transparency with the brand and
provide a hassle-free ownership experience for the customer
With the MyŠKODA app, every ŠKODA owner gets access to his entire service history
Provides Itemized billing record for every service interaction
Will allow customer to book a service appointment, locate the nearest dealer, calculate
service and parts costs, connect to ŠKODA’s Customer Care and update customer
contact information
Mumbai, 3rd October, 2016: ŠKODA Auto India has launched the ‘MyŠKODA‘ mobile application
(app) which will provide a single-window interface between a ŠKODA customer and the brand. The
app facilitates utmost transparency and provides a hassle-free ownership experience for every ŠKODA
owner. ‘MyŠKODA' is available for download on the iTunes App Store for iPhone and Google Play store
for Android devices.
The MyŠKODA App connects ŠKODA Owners with ŠKODA India's digital ecosystem and provides
access to the entire service history of their vehicle. Importantly, the app will allow customers to know
the cost of various parts and also estimate the cost of each service. The app will also host a number of
other features including booking a service appointment, locating a dealer and connecting to ŠKODA ’s
Customer Care team.
The app aids ŠKODA owners to remotely monitor their car’s service cycle, Warranty, Insurance &
Road-Side Assistance expiry dates. ŠKODA owners can also easily update their personal details, store
important ownership-related documents, refer to previous jobs carried out on the car, receive
important notifications while browsing through the app. Any update made through the app gets
registered in the ŠKODA database.
“The digital age allows us to innovate and improve our interface with the customer. The new
‘MyŠKODA‘ app is a perfect testimony of the brand’s Simply Clever philosphy where we have used
technology to improve the overall experience with the brand. It also ensures that customers are well
informed about all the details related to their car while facilitating a two-way communicatoin with the
brand. The app is designed around our customers requirements, assuring ŠKODA owners with
features and information of their ŠKODA vehicles on the go.” said Mr. Ashutosh Dixit, Director –
Sales & Marketing, ŠKODA Auto India Pvt Ltd.
The introduction of the MyŠKODA application is part of ŠKODA ’s effort to digitize the entire ownership
experience with the brand. ŠKODA India is also modernizing the appearance of its dealer network and
introducing many customer led initiatives as part of this transformation. ŠKODA India is geared to
usher in a complete brand overhaul in a bid to strengthen its position in India.
2. ŠKODA AUTO India Private Limited,
Plot No. A-1/1, Five Star Industrial Area,
MIDC, Shendra, Aurangabad India
www.skoda-auto.co.in
Press Release, P age 2 of 3
MyŠKODA Mobile Application Highlights:
Manage your ŠKODA Car/s
The MyGarage feature gives ŠKODA customers details about their vehicles such as Service Due Date,
Insurance, Warranty, Extended Warranty, Road Side Assistance and other Maintenance schemes.
MyGarage also provides owners with an option to view and update their contact details so they can be
contacted by ŠKODA at any given point for important updates.
Go paperless with digital document repository
The MyDocuments section is a one stop repository that helps customers keep a tab on all important
documents like Registration Certificates, Insurance Policies, PUC Certificates, Road Side Assistance
among other important documents.
Service History, Booking Appointment and Service Cost Calculators at the fingertips
Using the MyŠKODA App owners can now book a service with the touch of a button. The feature
requests users to enter the preffered dealer, service date and type of service post which a ŠKODA
representative contacts them to confirm the booking. Customers can also mention service concerns in
a designated section that will allow them to detail specific issues. Customers will also get periodic
notifications through the app.
The service history section presents the entire vehicle‘s history on a mobile screen. In this section
customers can not only access their car service history on the go but can also email itemized service
bills to themselves for easy reference. Customers also have the option to calculate and estimate their
service costs before visiting the dealership. The Service Cost Calculator will make the entire service
experience completely transparent.
Evaluate the cost of ownership with Fuel and Trip Cost Calculators
The fuel cost calculator will help keep a track of routine fuel expenses. All a customer needs to do is,
add the amount spent, the quantity of fuel and enter the date the car was fuelled. The app will then
maintain a log of the cost and mileage which can be reviewed at any time. Another innovative feature
is the trip cost calculator which helps owners keep a day-wise tab of their trip costs.
Find your nearest Dealer with GPS enabled Dealer Locater
The GPS-enabled Dealer locater will enable customers to use smartphone technology to locate their
nearest dealers while traveling through the country and also be able to contact them.
Know Your ŠKODA has an answer to all queries
If, at any time customers have a query related to ŠKODA Sales or After-sales, the Know Your ŠKODA
tab will provide them with the answers.
To know more about the MyŠKODA app please visit the experience video:
https://www.youtube.com/watch?v=Ez2_BntVUBE
Application download link (Android):
https://play.google.com/store/apps/details?id=com.skodaautoindia.myskoda
Application download link (iOS): https://itunes.apple.com/in/app/myskoda/id1147949033?mt=8
3. ŠKODA AUTO India Private Limited,
Plot No. A-1/1, Five Star Industrial Area,
MIDC, Shendra, Aurangabad India
www.skoda-auto.co.in
Press Release, P age 3 of 3
____________________________________________________________________________
For Further Information:
Mr. Denver Fonseca, ŠKODA Auto India Mr. Kevin Braganza, Ketchum Sampark
022-33137164 / 7168 +91 9819156735
denver.fonseca@ŠKODA-auto.co.in kevin.braganza@ketchumsampark.com
ŠKODA AUTO India:
› Has been operating in India since November 2001 as a subsidiary of ŠKODA AUTO a. s. C zech Republic which is one of the
oldest automobile companies in the world with its headquarter in M ladá Boleslav
› ŠKO DA AUTO India has 4 models on sale in India – ŠKODA Superb, ŠKODA Octavia, ŠKODA Yeti and the ŠKO DA Rapid.
› ŠKO DA AUTO India has a network of 6 4 sales and 6 4 service outlets across the c ountry and has sold over 228,774 units since
November 2001
› It has set up a state-of-the-art manufacturing facility in Shendra near A urangabad, M aharashtra
› For more information please visit www.skoda-auto.co.in
› ŠKO DA FB P age - https://www.facebook.com/skodaindia
› ŠKO DA T witter Handle - https://twitter.com/skodaindia