This curriculum vitae provides personal and educational information about Nthabiseng Paledi. She completed matric in 2009 and obtained two National Diplomas in Accounting from the University of Johannesburg in 2012 and 2013. Her work experience includes positions as a Death Benefit Administrator and in data capturing and call centers. She is currently working as a Contact Center Agent at Standard Bank of South Africa. She has computer skills in MS Office applications and accounting software.

1. CURRICULUM VITAE
Personal Information
Surname ` Paledi
First Names Nthabiseng
Date of Birth 1991/12/16
Identity Document 9112120368084
Home address 1788 Zambia Street
Katlehong South
Germiston
1432
Contact details 0613389470/0827148962
Email Address npaledi@ymail.com
Gender Female
Marital Status Single
Nationality South African
Home Language Xhosa
Other Languages English, Zulu, Sotho and Xhosa (speak/Read/Write)
Religion Christian
Criminal Offence None
Health Status Excellent

2. Education Qualification
Last School Attended Germiston High School
Highest Standard Passed Matric (Grade 12)
Year Obtained 2009
Subject passed English
Zulu
Accounting
Physical Science
Mathematics
Life Sciences
Life Orientation
Year 2012
Institution University of Johannesburg
Course Obtained National Diploma in Accounting
Subjects financial Accounting
Cost and Management Accounting
End-User Computing
Economics
Statistics methods and calculating skills
Year 2013
Institution University of Johannesburg
Course Obtained National Diploma in Accounting
Subjects Financial Accounting
Cost and Management Accounting
Auditing and Internal Control
Business Communication Skills
Practical Business Law
Years 2013 (final year awaiting for result)
Work Experience
Currently
Name of Organization Standard Bank of South Africa
Position Contact Center Agent
Duties General Banking Consultant
Started September 2014
Word Processing of various internal documents.

3. Process, manage and follow up on telephonic,
email and website based email queries
Sales of various Standard bank products
Inbound delivery of customer request
Inbound queries from customers
Previous Work Experience
Name of Organization Investment Consulting and Trustee Services
Position Death Benefit Administrator
Duties Investigating who may or may not be dependent on
a member
The collection, storage and easy retrieval of
documents during the investigation process.
Investigation into the late member’s dependents and
nominees
Factually verifying the dependency position of both
legal and factual dependants
Ultimately deciding the proportions in which to,
distribute the benefit amongst these dependents and
nominees.
Duration 4 Months
Name of Company Top Vending (Pty) Ltd
Position Data Capturing (Call Centre)
Duties Capturing customer information, updating customer
Information using Custract system and redeeming
customer vouchers.
Duration 2 Months (From December 2012 till January2013)
Reasoning for leaving Temporally
Miscellaneous Details
Computer Literacy MS Word
MS Excel
MS PowerPoint
Microsoft Outlook
Pastel Evolution

4. Pastel Accounting Version 9
Administration Certificate Death Benefits
Demonstrate knowledge & understanding of trustees of
retirement funds with regards to death benefits.
Leadership
Class Representative 2008 & 2009
Youth Leader at Apecho Amohelang Bible Church
References
Name of the Company Top Vending (Pty) Ltd
Name Mr. Michael Sinclair
Occupation Manager of Nespresso Call Centre
Contact Number 010 222 9100
Name of Organization Apecho Amohelang Bible Church
Name Mrs. Charlotte Msibi
Occupation Pastor
Contact Number 072 303 7298
Name of Company ICTS
Name Mrs. Zelda Mulder
Occupation Manager
Contact Number 011 656 1160
Name of Company Standard Bank of South Africa
Name Van Rooyen, Belinda
Occupation Team Leader
Contact Number 0837041336