This document contains abstracts summarizing 9 student research papers on contemporary marketing issues from the M.Sc. Marketing program at the DIT College of Business. The abstracts cover a range of topics including Pinterest usage among older adults, influencer marketing on blogs and videos, digital content consumption behaviors, media discourse around discount stores, brand personality on social media, social media's role in promoting health foods, experiential marketing practices of the GAA, and motivations for diaspora tourism to genealogical homelands like Ireland. The introduction provides an overview of the M.Sc. program and dissertation process.
AICTE Sponsored National Conference on “Artificial intelligence in Marketing”, Department of Management Studies, PSNA college of Engineering & Technology, Dindigul, Tamil Nadu, India on 23rd December 2020
Understanding Customer Engagement in the Digital AgeEmmanuel Peype
I have investigated the notion of engagement in new media and customer interests in brand utility in the course of my final degree in Marketing. This study focuses on IKEA and explores al the facets of customer engagement. More than 500 individuals took part in the study. Please contact me if you are interested in some of the findings.
Academics tell us that Marketing is in decline. At the same time, Social Media are having an enormous influence on not just Marketing but on the organisation itself. This academic document, a précis of a dissertation, explores the parlous state of Marketing and asks if Social Media can assist in revitalising Marketing. 8 managers in 7 top brands are interviewed in an attempt to explore the powerful conceptual framework developed. The conclusion finds some common ground between academia and practitioners but establishes a clear difference of view on the degree of Social Media’s impact on Marketing, Strategy and the Organisation.
AICTE Sponsored National Conference on “Artificial intelligence in Marketing”, Department of Management Studies, PSNA college of Engineering & Technology, Dindigul, Tamil Nadu, India on 23rd December 2020
Understanding Customer Engagement in the Digital AgeEmmanuel Peype
I have investigated the notion of engagement in new media and customer interests in brand utility in the course of my final degree in Marketing. This study focuses on IKEA and explores al the facets of customer engagement. More than 500 individuals took part in the study. Please contact me if you are interested in some of the findings.
Academics tell us that Marketing is in decline. At the same time, Social Media are having an enormous influence on not just Marketing but on the organisation itself. This academic document, a précis of a dissertation, explores the parlous state of Marketing and asks if Social Media can assist in revitalising Marketing. 8 managers in 7 top brands are interviewed in an attempt to explore the powerful conceptual framework developed. The conclusion finds some common ground between academia and practitioners but establishes a clear difference of view on the degree of Social Media’s impact on Marketing, Strategy and the Organisation.
To Understand the Eco-System in Digital Media Marketing.Saurabh Giratkar
Title of the Dissertation Report is “To Understand the ecosystem of digital media marketing” and Objectives of the Dissertation are to understand the change in consumer buying behavior in digital era. Methodology used for achieving these objectives is a exploratory research. For achieving the objective, I have done one research using an online questionnaire. The title for the research is “Understand the consumer buying behaviour of Indian in digital era”.
Main findings of this Dissertation are given here. Indian customers are highly information seekers. They collect more information about a product before buying it. Internet penetration in India is key player for this phenomenon. Most of Indians are getting stimulus through advertisements, but they are not reaching to end phase of customers purchase journey, mainly in high involvement purchases. Brands are getting more touch point to reach their target group in this digital era. More details about findings are given this report.
The successful completion of this Dissertation indicates that the future of marketing is in the hands of digital. I conclude my research by quoting again that “Brands can’t sustain without digital presence”
Advertising in business is a form of marketing communication used to encourage, persuade, or manipulate an audience to take or continue to take some action. Most commonly, the desired result is to drive consumer behaviour with respect to a commercial offering. Advertising is defined by Richard F. Taflinger as “Advertising is the non-personal communication of information usually paid for and usually persuasive in nature about products, services or ideas by identified sponsors through the various media."
More Than a Product Launch: A Comparative Analysis of Selected Influencer Mar...Reanne Franco
A comparison of the #YSLBlackOpiumExperience and
#UDSummerNights influencer marketing events. The purpose of this study was to examine the effectiveness of the selected influencer marketing events in the cosmetic industry.
Accenture Social Media PoV - 55m conversations in 55 days Mac Karlekar
While it should come as no surprise that many major CPG brands and retailers are among the top 50 most active social media brands, this new point of view finds different brands are at varying levels of maturity in having a two-way dialogue with consumers. According to Accenture research, consumers want to engage more with CPG brands than with retailers. The success of consumer engagement is making sure fans feel part of the overall brand voice.
This is an extensive market research project that explores the many ways that Cause Marketing can affect consumer purchases. This research project was specifically designed to accommodate the needs of BowTie Cause. BowTie Cause is a social-enterprise that creates and sells bowties that are uniquely related to a certain cause. A percentage of the proceeds is then donated to whichever cause the bowtie is linked to.
Presentation: Visual Content Strategy: Harnessing Global Content to Tell Stories Around the World
Presented by: Christa Bukowski, Manager, Global Content Strategy, AVON
As a leading global beauty company, we create seasonal, on-brand, visually impactful stories that all 76 of our markets can utilize. Through a robust content strategy for our product launches, events, and campaigns, we drive consumers through the purchase funnel with a consistent narrative of desired content.
To Understand the Eco-System in Digital Media Marketing.Saurabh Giratkar
Title of the Dissertation Report is “To Understand the ecosystem of digital media marketing” and Objectives of the Dissertation are to understand the change in consumer buying behavior in digital era. Methodology used for achieving these objectives is a exploratory research. For achieving the objective, I have done one research using an online questionnaire. The title for the research is “Understand the consumer buying behaviour of Indian in digital era”.
Main findings of this Dissertation are given here. Indian customers are highly information seekers. They collect more information about a product before buying it. Internet penetration in India is key player for this phenomenon. Most of Indians are getting stimulus through advertisements, but they are not reaching to end phase of customers purchase journey, mainly in high involvement purchases. Brands are getting more touch point to reach their target group in this digital era. More details about findings are given this report.
The successful completion of this Dissertation indicates that the future of marketing is in the hands of digital. I conclude my research by quoting again that “Brands can’t sustain without digital presence”
Advertising in business is a form of marketing communication used to encourage, persuade, or manipulate an audience to take or continue to take some action. Most commonly, the desired result is to drive consumer behaviour with respect to a commercial offering. Advertising is defined by Richard F. Taflinger as “Advertising is the non-personal communication of information usually paid for and usually persuasive in nature about products, services or ideas by identified sponsors through the various media."
More Than a Product Launch: A Comparative Analysis of Selected Influencer Mar...Reanne Franco
A comparison of the #YSLBlackOpiumExperience and
#UDSummerNights influencer marketing events. The purpose of this study was to examine the effectiveness of the selected influencer marketing events in the cosmetic industry.
Accenture Social Media PoV - 55m conversations in 55 days Mac Karlekar
While it should come as no surprise that many major CPG brands and retailers are among the top 50 most active social media brands, this new point of view finds different brands are at varying levels of maturity in having a two-way dialogue with consumers. According to Accenture research, consumers want to engage more with CPG brands than with retailers. The success of consumer engagement is making sure fans feel part of the overall brand voice.
This is an extensive market research project that explores the many ways that Cause Marketing can affect consumer purchases. This research project was specifically designed to accommodate the needs of BowTie Cause. BowTie Cause is a social-enterprise that creates and sells bowties that are uniquely related to a certain cause. A percentage of the proceeds is then donated to whichever cause the bowtie is linked to.
Presentation: Visual Content Strategy: Harnessing Global Content to Tell Stories Around the World
Presented by: Christa Bukowski, Manager, Global Content Strategy, AVON
As a leading global beauty company, we create seasonal, on-brand, visually impactful stories that all 76 of our markets can utilize. Through a robust content strategy for our product launches, events, and campaigns, we drive consumers through the purchase funnel with a consistent narrative of desired content.
Capítulo IV de la monografía de Charles W. Arnade "El juicio de Florida". Contiene las declaraciones de los 18 testigos citados. Se trata de una versión en español que se atiene con bastante fidelidad al original inglés. Pero para conocer el contenido íntegro y veraz de la obra, debe consultarse la obra en inglés de Arnade.
Solución a un ejercicio de "lengua española y literatura" de 2º de ESOSe dividen varias palabras formadas por composición culta o neoclásica en los dos componentes (griegos o latinos) que la constituyen. A continuación, se explica el significado de esas raíces griegas y latinas. Seguidamente se intenta definir la palabra de modo que se comprenda el significado que aporta cada componente al conjunto. Por último, se enumeran todos los ejemplos posibles de palabras del léxico castellano formadas con cada uno de esos compomentes léxicos.
Estos son unos cuadros que realizamos en la escuela, hablan sobre los lineamientos curriculares (dimensiones y pilares), la Ley general (Ley 115 de 1994) y demás decretos y leyes que orientan al proceso de enseñanza en el preescolar
The Internet has developed into a new distribution channel and online transactions are rapidly increasing. This has created a need to understand how the consumer perceives online purchases. The purpose of this dissertation was to examine if there are any particular factors that influence the online consumer. Primary data was collected through a survey that was conducted on students and Employees from different part of India. Price, Trust and Convenience were identified as important factors. Price was considered to be the most important factor for a majority of the Customers. Furthermore, three segments were identified, High Spenders, Price Easers and Bargain Seekers. Through these segments found a variation of the different factors importance and established implications for online stores. Mrs. T. Sreerekha | Mrs. R. Saranya | Mr. V. S. Prabhu "Consumer Behaviour in Online Shopping" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-3 | Issue-5 , August 2019, URL: https://www.ijtsrd.com/papers/ijtsrd26354.pdfPaper URL: https://www.ijtsrd.com/management/marketing-management/26354/consumer-behaviour-in-online-shopping/mrs-t-sreerekha
There’s one question on every marketer’s mind: “How do I connect?”
We’ve all been seeking connection since the pandemic struck. Stuck at home, working from kitchen tables and converted closets, marketers have been fighting to create and maintain connections with their audiences.
Despite all the upheaval, content remains a tried-and-true way to generate demand. After all, it’s content-driven experiences that build those precious connections, no matter what’s going on in the world outside.
Connection is more important than ever. And as you’ll find out in this report, successful marketers are beginning to make it easier for prospects to purchase at any stage of the buyer’s journey — messages are shifting from why to buy to how to buy.
This has been another tough year. One negative headline after another has drained audiences’ emotional reserves. They need an escape. Marketing content can offer that empathetic, emotionally stirring olive branch they’re searching for.
As you read on, you’ll discover that blogs, podcasts, and videos are the content types that are most effective at the early stages of the buyer’s journey, where brands are fighting to establish customer awareness and audience interest.
The reason is simple: These content types foster connection. They tell a story, they evoke emotion, and they present a face that the audience can relate to. And the strength of the connections that these content types create helps carry buyers through the rest of their journey on a wave of engagement and investment.
In conclusion: Connection lies in content. The last Content Marketing for Demand Generation survey report (2020) talked about creating desire and holding attention. This year, we talk about making it easier for customers to purchase across all stages of the buyer’s journey.
By providing audiences with earnest and engaging content, you can build lasting connections in 2022 and beyond that drive demand to new heights.
RetailOasis are proud to announce a new partnership with Edge (www.edgecustom.com.au), one of Australia's leading content marketing agencies.
With the proliferation of media channels, it's getting harder to truly connect with customers. We believe the future of communications is in content creation - engaging customers with your brand, through a meaningful story that leverages your own channels.
In partnership with the NRA, Edge have surveyed some of Australia's biggest retailers to shed light on the key opportunities in this area.
How to reach a customer in the right wayTable of Contents .docxpooleavelina
How to reach a customer in the right way
Table of Contents
Which is the right channel to reach a customer?
Single-channel, multi- channels and omni- channels
The example of retail banking
Guiding the customers
The right incentives, and the “carrot” & “stick” theory
Creating a buzz
Which is the right content?
Content marketing and types of content marketing
Indented Study Contribution
When is the right time?
Ethical Consideration
Methodology and the example of Laura’s survey
How to reach a customer in the right way
Encourage people to join your email list
Start a blog or a website
Host a photo contest
Encourage reviews
Ask for referrals
Write a survey, questionnaires, poll etc..
Which is the right channel to reach a customer?
For a long time buying goods has taken place via the two main channels: the website of the retailer and/or the traditional retail sales point. It all used to be so simple as separate channel managers, separate channel-targeted segments, channel-aligned products, customers asked to deal with specific channels etc.
Nevertheless things have changed to date. New interactive features are provided on Websites to reach consumers, for example the possibility to try the product virtually and to achieve customised recommendations while mobile channels form the new mainstream of universal shopping, always and anywhere, via the mobile device. There is a rapid increase in the number of channels that enable users to freely access and compare, choose and buy products. Past studies indicate that customers participate more transactions in the new multichannel scenario as opposed to single-channel buyers (Dholakia et al., 2005, Seck and Philippe, 2013).
Omni-distribution channel is defined as using everything manufacturer/retailer have to gain, provide seamless, integrated and unified experience to retain customers.
Omni-distribution channel is about developing customer relations, but it has various challenges. Studies by Ogden-Barnes & Lowther (2012) on Australian retailing decision-making show that customers are lost due to inconsistent communication across various distribution channels during the first engagement phase of Omni-channel. The Kana Company research on Omni channel in 2013 sums up few Omni-channel drawbacks: the retailers face a fuzz in understanding the definition, mission and location of Omni channel in their organisation.
The omni-distribution channel is still in its infant stages, and its evangelization needs to be accelerated as it has enormous benefits that do not stand up to its dares.
The example of retail banking
Retail banking provides financial services for individuals and family
The three most important functions are:
Credit
Deposit
Money management
First of all retail banks offer consumers credit to buy homes, cars, and furniture.
Include mortgages, auto loans, and credit cards.
Yet multichannel marketing is more complicated than it might seem. Industries often multiply their channels ...
Social Listening in Practice: Social SellingBrandwatch
This paper, one of the Social Listening in Practice use case series, is going to show you how social selling will bring your business into the sights of the 81% of consumers who are undertaking pre-purchase research online right now.
IMPACT OF SOCIAL MEDIA MARKETING IN THE BUYING INTENTION OF FASHION PRODUCTSindexPub
People in the twenty-first century do not have the time to visit and engage with one another. Through social media, users may join to social networking sites and stay in touch even when they are far away. In addition, social media platforms like Facebook foster a devoted relationship between the fashionable product and the consumer also helps in influencing customers for buying motive, opening up significant advertising prospects. Similar to this, other social media platforms, such as blogs, offer a place for people to comment on events that require publicising and can be used as a marketing tool for both customer adoption and promotions of fashion industry. People are now finding your social media page for buying by following and subscribing to fashionable pages and blogs. Since there is a lag between the time a social event occurs and when it is transmitted, these media have an advantage over other widely used public media, such as television. This study focuses on the tactics that can expand the current viral marketing model outside the realm of traditional social media. Consequently, it can aid in forging a strong enough community to support initiative buying and efficient marketing.
A Study on Bangladeshi Television Commercials (TVCs)
MSc Marketing Top dissertations 2015
1. Research on Contemporary Marketing Issues
M Sc Marketing
DIT College of Business
School of Marketing
Volume Four, 2015
2. ii
Table of Contents
..............................................................................................................................i
Table of Contents............................................................................................ ii
Introduction ...................................................................................................iii
An Exploratory Study of the Views and Behaviours of 60+ Pinterest
Users..................................................................................................................iv
An Exploratory Study of Consumer Perceptions of Amplified eWOM in
Fashion and Beauty Blogs and Vlogs...........................................................v
Exploring Digital Content Consumption Behaviour Among Generation
X Consumers in Ireland..................................................................................6
A Critical Discourse Analysis of the Media's Construction of Discourse
Surrounding Discount Stores and Social Class in Ireland during the
Recession ..........................................................................................................7
An Exploratory Study of Brand Personality on Social Media in
Ireland ...............................................................................................................8
To Determine the Importance of Social Media in Building Brand
Awareness of Health and Functional Foods Among Young Irish Adult
Consumers ........................................................................................................9
The Croke Park Experience: A Qualitative Study into Experiential
Marketing Practices Employed by the GAA............................................. 10
Gathering the Gone: An exploratory study into the Motivating Factors
that Influence Diaspora Tourist’s Decisions to Visit and Recommend
their Genealogical Homeland..................................................................... 11
3. iii
Introduction
Welcome to this fourth edition of Contemporary Research in Irish
Marketing from students of the M. Sc. Marketing at DIT.
This is Ireland’s premier ‘conversion’ programme, recruiting graduates
from non-business disciplines such as arts, engineering, media and science
and developing their capabilities as excellent marketers in twelve months.
The dissertation task, a central feature of learning and research at the
School of Marketing, allows the students to define, shape and research a
marketing issue in great depth, using leading-edge theory to formulate a
research question. This question is examined ‘out there’ in the word of
marketing industry practice and consumer reality through the use of
appropriate research methods. Such an engagement with research defines
and differentiates these graduates and the ‘black book’ produced by them
ensures that these graduates have demonstrated the core marketing
competences needed at the highest level.
Students have provided a summary or abstract of his or her work in their
own words. Their academic supervisor is also listed. If you are interested in
any particular work you should contact myself or the staff member
concerned. Details can be found on http://www.dit.ie/marketing/staff/
This year’s collection features a range of themes such as Pintrest usage
amongst the over sixties, experiential marketing practices, social media
discourse and the Irish diaspora’s tourism decision-making.
I hope you find the students’ work stimulating and interesting.
Roger Sherlock,
Head of Department of Marketing Studies,
DIT College of Business,
School of Marketing,
Aungier Street,
Dublin 2.
4. iv
An Exploratory Study of the Views and Behaviours of 60+
Pinterest Users
Author: Ciara McGowan
Supervisor: Dr. Kate Uí Ghallachóir
Abstract
This dissertation explores the views and behaviours of Pinterest users aged 60+.
Crucially, this research is concerned with understanding why older adults are
engaging with this platform.
More than ever, older adults are isolated from marketing communications,
despite noted growth in the 60+ demographic engaging with social media.
Using a qualitative method design incorporating in-depth interviews, data was
collected from 7 adults aged 60+ who identified as Pinterest users.
Findings highlight that 60+ Pinterest users reject many social network
philosophies and are not motivated by social connectedness to engage online.
Equally, the users are motivated to use the platform as a means of restful
solitude in which to explore their own interests and achieve a sense of intrinsic
satisfaction. The 60+ Pinterest users showed adequate knowledge and
awareness of online platforms, dividing the digital landscape into search and
social functions. The users interacted with Pinterest through ‘create and
collect’ style behaviour, searching for and saving images associated with
personal interests.
Overall, the phenomenon of 60+ Pinterest users is explained by individuals
desire to fulfil intrinsic psychological needs and to escape from the monotony
of everyday life or socialpressures other online platforms project. This research
has found that 60+ Pinterest users are a potentially lucrative market for brands,
and should not be discounted by stereotypical assumptions of lackof computer
literacy.
Keywords: Pinterest; Pinterest user; older adults; online marketing; social
media; online behaviours; online motivations;
5. v
An Exploratory Study of Consumer Perceptions of
Amplified eWOM in Fashion and Beauty Blogs and Vlogs
Author: Janine Mc Bennett
Supervisor: Edel Foley
Abstract
The primary aim of this research was to investigate consumer
interpretation of sponsored blog posts and vlogs. Furthermore, the
research aimed to uncover the factors that motivate and influence
consumer trust of these sources and their impact on consumer brand
evaluation.
In-depth interviews with Irish consumers who frequently engage with
blogs and/or vlogs were used to generate the findings presented in this
research.Theresults ofthe primaryresearchshowedthatsource credibility
is an important factor in determining consumer trust of a sponsored
recommendation post. Consumer trust of a blogger or vlogger is motivated
by their relatability, interaction with consumers, and a consumer desire to
emulate their style and lifestyle.
The results also demonstrated that when consumers have high brand
awareness of the products featured in a sponsored blog post or vlog,
consumers have positive attitudes towards sponsored posts, which
improves purchase intention. Consumer trust of a blogger/vlogger also
leads to a favorable consumer response to unfamiliar brands featured in a
sponsored post, therefore increasing consumer brand awareness.
The findings of this research adds to the current body of literature on
sponsored recommendation posts within the blogosphere, and provides
both marketers and fashion and beauty brands with an insight into
consumer attitudes towards this form of advertising and promotion, thus
providing them with the opportunity to harness the power of the Internet
and focus their efforts on the increasingly popular bloggers and vloggers
that consumers are currently engaging with.
6. Exploring Digital Content Consumption Behaviour Among
Generation X Consumers in Ireland
Author: Katie Kilbride
Supervised by: Dr. Etain Kidney
Abstract
Digital content marketing is expected to be the single most important marketing tool
for 2015. With this, it is forecasted to grow at a rapid pace, as digital content
expenditure and budgets continue to rise. However, while digital content marketing
receives a great deal of attention within industry discourse, its presence within the
literature is sparse.
Creating engaging content is universally cited as the biggest challenge facing content
marketing strategy today. Thus, this dissertation will seek to understand consumer
digital content consumption behaviour to in turn determine what content consumers
perceive as valuable and engaging.
This research used qualitative digital diaries among Generation X consumers to firstly
explore what type of content these consumers engage with, their purpose for
engagement, at what intensity they engage, as well as the outcome of digital content
consumption. The primary data was analysed using both a predetermined and
emerging thematic analysis. The findings highlighted the importance of utilitarian
digital content appeals for Generation X consumers. With this, the findings supported
Uses and Gratification theory which presents content orientation, relationship
orientation and self-orientation as the main purpose for content engagement.
The results found irritation, immediacy and routine as key variables affecting
consumption and engagement intensity. Overall the findings indicate that there is a
distinct correlation between digitalcontent affinity, consumer brand relationships and
brand sentiment.
This research contributes to the content and digital marketing literature as well as
informing digital content marketing strategy. The findings will support marketers in
creating more valuable content, which consumers are more inclined to engage with.
With this, the findings will also provide insight to the under researched market
segment which is that of Generation X.
7. A Critical Discourse Analysis of the Media's Construction of
Discourse Surrounding Discount Stores and Social Class in
Ireland during the Recession
Author: Ashley Redmond
Supervisor: Dr. Olivia Freeman
Abstract
The middle class demographic and the media initially portrayed a somewhat subdued
stigma towards the discount stores at the beginning of the recession and during the
Celtic Tiger era. After the recession began, the media appeared open to being swayed
by the discount stores' attempt to attract middle class consumers.
The analysis allowedfor a deeper insightto be gainedfrom the media's representation
of the discount stores. The trends that appeared verified the change from negative
connotations to increasingly positive ones. The efforts of Lidl and Aldi to please the
Irish consumer by providing premium ranges and locally sourced products resulted in
the media taking a positive approach to their representation of the discount stores.
Middle class consumers had to change to the way they shopped due to financial
hardship and austerity measures imposed on them as a result of the recession. For
many Lidl and Aldi was a source of help for struggling households.
Previously the middle class consumer may have held the opinion that discount stores
were meant for lower income families. Aided by the media's representation of
discount stores in an increasingly favourable light, the middle class consumer's
wariness regarding their social class image and lifestyle was challenged and they
accepted the discount stores.
The analysis proved the media changed the discourse surrounding social class and
discount stores from a negative to a positive outlook and caused much of the stigma
to dissipate. This was constructed throughout their discourse over time as shown by
the critical discourse analysis, thus answering the primary research question: did the
Irish media change the way in which discourse surrounding discount stores and social
class was constructed during the recession?
8. An Exploratory Study of Brand Personality on Social Media in
Ireland
Author: Peter Hunt
Supervisor: Dr. Etain Kidney
Abstract
The emergence of social media in the twenty first century has provided marketers
with a new means of communicating with consumers and fostering relationships. The
proliferation of social networking websites and platforms means that this area of
marketing is now viewed by managers as an essential component of the brand
building process.
Consequently, there has been a large shift of marketing activities towards these social
media channels leading to new challenges and opportunities for organisations. The
intimate nature of social media has led to discussions among academics on the
importance of brand personality, particularly in the portrayal of human attributes with
relation to brand representation through a computer screen.
This dissertation aims to uncover what social media managers understand about their
brand’s persona in terms of planning, representation and engagement in order to
explore the effects of personality on the brand to consumer relationship.
The findings in this research provide valuable insights into the thought processes
adopted by managers with regards to online portrayal and communication as well as
providing a foundation for future research into notable areas of focus which have
been identified by the author.
9. To Determine the Importance of Social Media in Building
Brand Awareness of Health and Functional Foods Among
Young Irish Adult Consumers
Author: Bethan Cunnigham
Supervisor: Dr. Kevina Cody
Abstract
The extensive use by and exponential growth of the number of social media users
in the last decade, particularly among the young adult consumers, provides
increasing opportunities to brand marketers to develop an online presence,
personality and the mechanism to build brand awareness, equity and ultimately
brand loyalty.
Given the ongoing move away from traditional marketing media towards social
networks, new andemerging productsandbrandsneedto engagewith consumers
through these platforms. Health and Functional Foods are a relatively new,
emerging and innovative market sector in the area of low involvement products
that can exploit opportunities to develop market presence and brand awareness
through identification of their targeted market online.
This study will seek through quantitative methods to determine the importance
of social media in building brand awareness for Health and Functional Foods
among young Irish adult consumers.
10. The Croke Park Experience: A Qualitative Study into
Experiential Marketing Practices Employed by the GAA.
Author: Stuart Curran
Supervisor: Aileen Kennedy
Abstract
The vastness of experiential marketing attractions in the Irish Culture and Heritage
Tourism industry is undeniable. Popular tourist attractions have elevated their offering
by creating engaging experiences celebrating the rich history of Irish culture. The
Guinness’ Storehouse tour is one of many examples of how an organisation which is
deep rooted in Irish history has formed a customer experience which teaches, entertains,
displays its features and allows customers to escape into the world inside St. James
Gate Brewery.
This report begins with an in-depth review of the existing literature on experiential
marketing. In Chapter 2 overview of the Gaelic Athletic Association (GAA) is given,
offering a layout of the history, structure, branding activity and organisational values.
In Chapter 3 the research process is examined in detail with reference to numerous
experts in the field of marketing research. The research question and objectives are
identified and discussed.
In Chapter 4 the findings of the research are discussed. The findings are split into two
separate sections: Organisation Samples and Consumer Samples. A thematic approach
is adopted in order to display the significant findings from the data collected. Following
on from this is a discussion of the findings. In this section, the information is then
tailored into answers for the each of the objectives. The researcher uses the literature
(previously reviewed in chapter 1) to offer a comprehensive analysis of the findings.
This analysis is then used to offer a response to the research question.
The final sections of the report then detail the limitations of the research and
suggestions for future paths of study in the experiential marketing field.
11. Gathering the Gone: An exploratory study into the Motivating
Factors that Influence Diaspora Tourist’s Decisions to Visit and
Recommend their Genealogical Homeland.
Author: Barry O’Neill
Supervisor: Prof. Aidan O’Driscoll
Abstract
The purpose of this study was to investigate the increasing amount of Diaspora
marketing as an affective driver of tourism potential with specific relation to Ireland’s
‘The Gathering’ initiative of 2013. It also aimed to determine what the underlying
causal factors were that influence this groups decision to return to their origin homeland
and whether they were more likely to gain affinity with the country in the aftermath of
their visit. Initial research was conducted by reviewing and analysing literature
concerned with experiential marketing and to investigate whether the experience of
visiting a nation could be orchestrated much like the experience of visiting a business.
To investigate this question a study was undertaken using a sample of 4 selected
participants of differing ages and generational heritage to Ireland.
Based on an in-depth analysis of the interviews conducted the paper concludes that
positive attitudes toward Ireland and its brand are demonstrated by its Diaspora
however there does remain some hesitation in the long term viability of this brand dyad
in light of stronger social considerations. While these considerations do not affect short
term considerations of choosing to visit or recommend Ireland as a destination event
for other tourists they may impact the long term likelihood of these Diaspora wishing
to return to Ireland to take residence.
Finally, the paper concludes with a study of the implications of the results in detail with
reference to the theoretical considerations presented in the paper and concludes with
recommendations on further future research into the topic area.