The document discusses challenges and solutions for the food and beverage industry. It outlines key challenges like changing customer needs, compliance and food safety issues, and industry consolidation. It then discusses Microsoft Dynamics AX as a solution, highlighting features like its role-based functionalities, cost accounting, customer portal, and tools to help with compliance, food safety, and consolidation needs. Finally, it introduces Indusa as a technology partner that can extend Microsoft Dynamics AX specifically for the food and beverage industry.

1. Food & Beverage IndustryChallenges, Solutions and Business Trends

2. SOLUTIONS OVERVIEW CHALLENGES MICROSOFT AX OVERVIEW INDUSA © 2010 Indusa Technical Corp. 2

3. F&B Industry – What? “F&B is the widely accepted abbreviation for Food and Beverage, which is the sector/industry that specializes in the conceptualization, the making of, and delivery of foods.” SOLUTIONS OVERVIEW CHALLENGES MICROSOFT AX INDUSA © 2010 Indusa Technical Corp. 3

4. The F&B umbrella Packed food Industry Liquor & Soft drink Industry Fast food Industry SOLUTIONS OVERVIEW CHALLENGES MICROSOFT AX Snacks Industry Bakery Industry INDUSA Grocery Industry Restaurant Industry © 2010 Indusa Technical Corp. 4

5. F&B – Processes Farming Warehousing & Distribution SOLUTIONS OVERVIEW CHALLENGES MICROSOFT AX Retail [Grocery/Restaurants] INDUSA Processing Manufacturing & Packaging © 2010 Indusa Technical Corp. 5

7. Growing population = rising demand for manufactured food products

8. Food services will continue to decrease as less people dine-out, however, growth will be experienced in consumer packaged goods, frozen foods, private label products, and take-away foodsSOLUTIONS OVERVIEW CHALLENGES MICROSOFT AX INDUSA © 2010 Indusa Technical Corp. 6

9. F&B Industry – US Market overview SOLUTIONS OVERVIEW CHALLENGES MICROSOFT AX INDUSA Census = US Department of Census NRA = National Restaurant Association PRE = Plunkett Research USDA = US Department of Agriculture Source: Plunkett Research © 2010 Indusa Technical Corp. 7

10. SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW CHALLENGES INDUSA © 2010 Indusa Technical Corp. 8

11. F&B Industry - Challenges SOLUTIONS MICROSOFT AX CHALLENGES OVERVIEW INDUSA © 2010 Indusa Technical Corp. 9

12. Changing Customer and their Needs Consumers are demanding for healthier and more nutritional products. Concerns about the environment and its sustainability are also having a drastic impact on food productions. Healthy Convenient Sustainable Diversified SOLUTIONS MICROSOFT AX CHALLENGES OVERVIEW INDUSA © 2010 Indusa Technical Corp. 10

13. Compliance and Food Safety Growing health concerns are significantly affecting all sectors of the food industry The Industry is trying to maintain consumer confidence in Products Brands Companies SOLUTIONS MICROSOFT AX CHALLENGES OVERVIEW INDUSA © 2010 Indusa Technical Corp. 11

14. Show me the MONEY! Global financial crisis has created vast new challenges for the food industry. Rising and volatile food commodity prices Low growth rates High production& operation costs Dismal restaurant sales SOLUTIONS MICROSOFT AX CHALLENGES OVERVIEW INDUSA © 2010 Indusa Technical Corp. 12

15. Consolidation According to the Food Institute, there were 99 mergers and acquisitions among food processing companies in 2006, up from 94 in 2005, but down from 168 in 2000 Product diversification Scalability Ability to serve wider geographic area SOLUTIONS MICROSOFT AX CHALLENGES OVERVIEW INDUSA © 2010 Indusa Technical Corp. 13

16. SOLUTIONS SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW INDUSA © 2010 Indusa Technical Corp. 14

17. Customer Insight Use standard communication and collaboration tools to build strong connections with customers and partners Take advantage of new opportunities and adapt quickly to changing industry and customer demands. SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW INDUSA © 2010 Indusa Technical Corp. 15

18. Practice flexible Business process model Identify rapidly evolving consumer trends Respond with continuous innovations Satisfy regulatory compliance Respond to growing concerns over sustainability, health and green environment SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW INDUSA © 2010 Indusa Technical Corp. 16

19. Seamless Integration Integration of activities, data, knowledge and systems that are working disjointedly within the functional silos Understand dependencies among processes before integrating them. Device an integration architecture in such a way that the strategic significance of the business process performance can easily be ascertained Horizontal integration Vertical integration SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW INDUSA © 2010 Indusa Technical Corp. 17

20. SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW MICROSOFT AX INDUSA © 2010 Indusa Technical Corp. 18

21. © 2010 Indusa Technical Corp. 19

22. Microsoft Dynamics AX: Features SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW INDUSA © 2010 Indusa Technical Corp. 20

23. Introducing Role-based Functionalities SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW INDUSA © 2010 Indusa Technical Corp. 21

24. AX: Cost Accounting Role SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW INDUSA © 2010 Indusa Technical Corp. 22

25. AX: Customer Portal Customer Portal Customer Relationship Management (CRM) Contact management Lead and opportunity management Sales process definition and sales force automation Marketing campaign management Telemarketing/telesales MS Outlook email integration Enterprise portal integration SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW INDUSA © 2010 Indusa Technical Corp. 23

26. AX: Compliance & Food Safety Quality Control and Quality Management Environmental dashboard to monitor a company’s carbon footprint (integrated to AP module) EU Environmental Regulations (RoHS, WEEE, REACh) to report on hazardous chemicals US Environmental Regulations focused on emissions, energy efficiency, product composition, end of life disposition SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW INDUSA © 2010 Indusa Technical Corp. 24

27. AX: Consolidation SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW INDUSA © 2010 Indusa Technical Corp. 25

28. SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW INDUSA INDUSA © 2010 Indusa Technical Corp. 26

29. Indusa: Your Technology Partner INDUSA SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW © 2010 Indusa Technical Corp. 27

30. The Indusa Advantage Extending and customizing Microsoft Dynamics AX for Food and Beverages INDUSA SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW © 2010 Indusa Technical Corp. 28

31. Indusa and Microsoft: Better Together INDUSA SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW © 2010 Indusa Technical Corp. 29

32. Thank you! Contact us to know more about Microsoft Dynamics AX for Food and Beverage Industry. Indusa Technical Corp. 1 TransAm Plaza drive, Suite 350, Oakbrook Terrace, IL 60181 Tel: 630-424-1800 Fax: 630-424-0505 URL : http://www.indusa.com E-mail : neha.kumar@indusa.com INDUSA SOLUTIONS CHALLENGES MICROSOFT AX OVERVIEW © 2010 Indusa Technical Corp. 30

33. © 2010 Indusa Technical Corp. 31 Thank you!