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1. MRP: A
Model that
Learns
Overtime
MRP allows the Latana brand tracking solution
to detect differences in brand KPIs for niche
target audiences, even when the sample size
is limited.
Contact: hello@latana.com
Latana Brand Analytics
Korbinian Kuusisto
Fred DeVeaux
3. 3
Welcome
Hello,
Latana primarily focuses on pushing boundaries
to bring a new level of quality brand tracking to
theworld.Beingabletoprovideprecisedatathat
accurately shows the real-word impact brought
by brand campaigns is what we strive to provide
to companies every day. We make this happen
by using Multilevel Regression and Poststratifi-
cation. Therefore, Latana is the first brand track-
ing tool that uses advanced data science to en-
sure reliable and accurate band insights.
Latana
4. 4
Executive Summary
This white paper outlines a model for breaking
past the limits of traditional survey research to
build a more powerful brand tracking tool. This
model is called MRP (Multilevel Regression and
Poststratification), a statistical technique that
can be used to guarantee reliable and precise
data.
The solution proposed in this white paper de-
monstrates just one key advantage that MRP
provides. It will show that MRP is a predictive
model that has the ability to learn from prior
information accumulated over time through re-
peated surveys. To illustrate the benefit of this
“learning” component of MRP, this whitepaper
includes a case study based around Blinkist, a
digital reading app. Using the data gathered by
Latana for Blinkist, this white paper will show
how it is now possible to detect differences
in survey responses (i.e. brand awareness) for
niche target audiences even when the sample
size is limited.
5. 5
Introduction
Imagine spending an hour on your balcony
counting passing pedestrians in order to pre-
dict how many people pass by during the entire
day. It is fair to say that your guess would pro-
bably be pretty inaccurate because one hour of
observation does not provide a lot of informati-
on. However, if you repeated this exercise every
day for a month, your prediction by the end of
the month would be a lot better. Why? Becau-
se as humans, we learn over time. We start to
notice patterns, for example, how traffic increa-
ses during rush hour and decreases when it is
raining. See, the more information we collect,
the more we are able to build a general sense of
how different factors contribute to what we are
trying to measure.
This thinking process comes naturally to hu-
mans. However, in the world of brand tracking,
it is almost entirely missing from traditional
survey-research methodologies. This means
that if we used a traditional brand tracking tool
to measure a KPI every day for a month, the
methodology would treat each day as a com-
pletely new day, making a new prediction from
scratch every day. So by the end of the month,
the prediction would be no more accurate than
the prediction at the beginning of the month -
no prior information was taken into account so
nothing has been learned over time to improve
the prediction.
6. 6
Why is this a problem?
Starting from scratch every day means that the
prediction is vulnerable to daily fluctuations.
Consider the balcony example again: on the
thirtieth day the one hour of observation hap-
pened during a rainstorm and no one walked
by. Would you predict that no one walked down
the street for the rest of the day, even during
the sunny hours? No, because by the thirtieth
day we would have a general sense that rain
means fewer pedestrians. As a result, our pre-
diction wouldn’t depend entirely on what we
happened to see in our limited, rainy hour of
observation.
This is also a problem when it comes to brand
tracking tools that rely on surveys to gather
data. Why? Because it is quite common to have
variations in the number or type of respondents
that a survey reaches on a daily basis, especially
when tracking niche audiences. For example, if
a brand tracking tool wants to track brand awa-
reness for a particular demographic group (i.e.
millennials), the daily predictions might fluc-
tuate depending on how many millennials the
survey reached on a particular day.
7. 7
However, if the brand tracking tool used infor-
mation learned over time, there wouldn’t be
such variations: before making a new daily pre-
diction, the brand tracking tool would already
know that millennials have a certain level of
brand awareness.
So even if on a particular day the survey didn’t
reach many millennial respondents, the pre-
diction would already have a general sense of
what the level of brand awareness level should
be. This accumulated information helps impro-
ve the prediction and guarantees that results
don’t depend entirely on a small amount of new
information.
This white paper will demonstrate how the
brand tracking tool Latana uses MRP to make
better predictions over time. More specifically,
it will show how MRP is able to use prior infor-
mation to make more accurate predictions for
brand-tracking KPI’s in niche audience groups
where the sample size is limited.
8. 8
The Solution
For the sake of this case study, the focus is on
the measure of brand awareness Blinkist rea-
ched in Germany after the campaign finished.
To show the benefits of using prior information
to make more accurate predictions, the follo-
wing two approaches will be compared:
1. No prior knowledge: we use an MRP model
to predict post-campaign brand awareness
by simply relying on the respondents that
we collected after the campaign.
2. Prior knowledge: we use an MRP model to
predict post-campaign brand awareness
that relies on the survey data collected
before, during and after the campaign.
Case Study
Background
Blinkist is an up-and-coming startup that has
built a reading app that condenses non-fiction
books into 15-minute audio summaries. Latana
monitored Blinkist’s levels of brand awareness
in Germany before, during and after Blinkist’s
TV campaign by surveying 2000 people. They
then used the MRP model to predict brand
awareness levels for hundreds of niche target
audiences.
9. 9
Results
For both scenarios, the overall population es-
timate of post-campaign brand awareness is
7.5% - meaning that around 7.5% of people in
Germany were aware of an app called Blinkist
in the time following Blinkist’s TV campaign. In
all following graphics, this average is shown as a
dotted horizontal line.
Note that this estimate is the same regardless
of whether or not we use prior knowledge. This
is because the post-campaign sample size of
2000 respondents is large enough to genera-
te a stable estimate for the general population
and no additional information is required.
However, if we zoom into niche audiences for
which the sample size is much smaller, the
difference between the two approaches beco-
mes apparent. On the one hand, when using
no prior knowledge, the MRP model is not able
to detect any difference in brand awareness
between niche audiences and the 7.5% level
of brand awareness for the general public. On
the other hand, when the MRP model does use
prior information, it is able to detect differences
in brand awareness for niche audiences.
In other words, it is only by using prior informa-
tion that it’s possible to detect brand awareness
for niche audience groups, particularly when
the sample is so small. Here are some examples
below:
10. 10
Niche Audience: Respondents Aged 56-65
To estimate brand awareness for the small
group of respondents aged 56-65 (approxi-
mately 11% of the sample / 220 people), using
prior information from past surveys is crucial.
In the graph below, it can be seen that if prior
information is not used, the brand awareness
estimate for this group is essentially the same
as the overall brand awareness of 7.5%.
This happens because the MRP model doesn’t
have enough information from respondents
aged 56-65 in the sample to find any differen-
ces between them and the rest of the sample.
However, if the MRP model is allowed to use
information from the past (i.e. the survey data
that occurred before and during the campaign),
then this helps the model find a stronger sig-
nal. By using prior information, there comes a
different result: the MRP model estimates that
brand awareness for 56-65-year-olds is 5.5%.
Therefore, without using prior information,
MRP would not be able to detect a difference
between the general population and 56-65-ye-
ar-olds and would simply assign the niche au-
dience the overall average of 7.5%, even if the
full sample of 2000 respondents was used.
12. 12
no prior
Information
prior
information
0,10
0,05
0,00 200 400 600 800 1000 1200 sample size
Free Time Productive NoBrand
Awareness
Niche Audience: The “Unproductive”
Consider another example: Blinkist is an app
marketed to people who want to be productive
during their free time. Therefore, it would be
expected that these people would have a hig-
her awareness of Blinkist than the people who
choose not to be productive in their free time
(i.e. the “unproductive”).
13. 13
The unproductive respondents are considered
a niche audience because just 65% of the sam-
ple described themselves as “not wanting to be
productive in their free time”.
To predict brand awareness for this niche au-
dience, it depends on whether or not the MRP
model is allowed to use prior information.
Because of the small sample sizes, only the
MRP model that uses prior information is able
to detect that these unproductive people have
a smaller level of brand awareness (~5%) than
the average population (7.5%). The model that
doesn’t use prior information requires a sample
size of at least 400 (~260 “unproductive“ peo-
ple vs ~140 “productive“ people) to start detec-
ting this difference. At around a 1000 sample
size, both approaches converge to 5.5%, and
the benefit of using past information becomes
negligible.
As opposed to the previous example with re-
spondents aged 56-65, this example demon-
strates how using prior knowledge is particu-
larly useful for smaller sample sizes. To put it in
simple terms, if a survey is run before, during,
and after a campaign, and the sample sizes are
on the smaller side, then using prior knowledge
from past surveys would be the only way to de-
tect lower brand awareness for the unproducti-
ve niche audience.
14. 14
Niche Audience: Low Education
In this case, this “low education” niche audien-
ce is considered as people who don’t have a
university degree. Again we see a similar pat-
tern as the previous example.
The model that uses prior information helps de-
tect a lower level of brand awareness, even with
small sample sizes. On the flip side, the model
that doesn’t use prior information only starts to
detect the lower sample size at a sample size of
800 respondents or more.
no prior
Information
prior
information
0,10
0,05
0,00 200 400 600 800 1000 1200 sample size
Education Level LowBrand
Awareness
15. 15
Conclusion
When it comes to accurate and reliable brand
tracking, it is more valuable to use as much
information as possible. It was clearly shown in
the three niche audiences of the Blinkist case
study, that allowing MRP to use prior informa-
tion from past surveys, it is possible to detect
differences in brand KPIs for niche target au-
diences, even when the sample size is limited.
The results of the case study are particular-
ly important for survey research that focuses
on understanding niche audiences, and even
more so where the sample size is limited and
reaching respondents of a certain category may
be challenging. This is where using past infor-
mation in an MRP model provides the biggest
additional benefit.
This is where using past information in an MRP
model provides the biggest additional benefit.
Therefore, this whitepaper has demonstrated
how Latana can improve the stability and ac-
curacy of brand tracking predictions by using
a key element of MRP: the ability to learn from
past information.