Microsoft Licensing, GP supports Microsoft's operations across North and Latin America with over 500 employees. They had an unmanaged printer fleet from multiple vendors that led to overpaying for technology and support costs. To address this, they standardized their fleet to 2 vendors, right-sized the devices for user needs, and consolidated support, reducing annual savings by $36,000.

1. Bringing
Order to Case Study:
Output
Chaos Microsoft Licensing, GP
COMP ANY PROFILE:
Microsoft Licensing, GP enables
organizations, large and small, to
acquire, distribute and administer
Microsoft’s vast array of products
including software, hardware and
services for all market segments.
As leaders in Operations, Finance,
and IT, they employ more than 500
professionals across 22 states.
They support Microsoft’s
operations for Original Equipment
P R O B L E M:
Overpaying for Technology that was
Manufacturers, Volume Licensing,
Online Advertising, XBOX and
Dynamics throughout North and
Latin America.
Not a Fit for User Needs with Multiple
IT Staff:
– Reno/Sparks Campus locally
outsourced
Vendors and Unmanaged Expenses
Employees: S O L U T I O N:
– Over 400
• Reduced right-sized fleet by reducing the number of 11x17 capable technologies, added
Printer Fleet:
– 50+ HP Printers functionality to end users – scan to email from strategically placed devices. Identifying and
– 8 HP M4345 MFP’s
– 4 HP M9050 MFP’s recommending the right devices for the right user groups.
– 1 Xerox Color MFP
• Standardized printer fleet from 5 manufacturers to 2
• Consolidated vendors from 4 to 1
• Strategically reduced the number of personal printers in use
• Reduced IT help desk service calls by applying a direct service ticket system
A N N U A L S A V I N G S:
$36,000*
*Hard Costs: 30% on general office printing or $36,000 saved annually.
9935 Horn Road, Suite A 97 Glen Carran Circle
Sacramento, CA 95827 Sparks, NV 89431
Phone: 916 737-6360 Phone: 775 972-8200
Fax: 916 737-3100 Fax: 775 972-8215
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