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Moving from insight
creation to decision
support: How to break
the insights obsession
Steve Remington
Principal Consultant
Minerra
What happens when an industry becomes
obsessed with the wrong thing?
BDWA 2019 Moving from insight creation to decision support 2
“People don’t want
to buy a quarter-
inch drill. They
want a quarter-inch
hole!”
Theodore Levitt, Marketing Professor, Harvard Business School
BDWA 2019 Moving from insight creation to decision support 3
Managers don’t
want insights. They
want to make
informed
decisions.
BDWA 2019 Moving from insight creation to decision support 4
The analytics profession has
an insights problem obsession
Why is a focus on insight creation such a
problem?
Insights ≠ Decisions
and
Insight creation is becoming
automated...
BDWA 2019 Moving from insight creation to decision support 6
…thanks to Augmented Analytics
“[Augmented analytics automates] data
preparation, insight discovery and sharing. It
also automates…ML model development,
management and deployment.”
Gartner, 2017
BDWA 2019 Moving from insight creation to decision support 7
…and Augmented analytics is coming
fast already here
“Augmented Analytics will become more
relevant than reports and dashboards for
human analysis over the next three years.”
Gartner, 2017
BDWA 2019 Moving from insight creation to decision support 8
How does analytics remain relevant to
business?
BDWA 2019 Moving from insight creation to decision support 9
Here are three ways to help analytics
remain relevant to business
BDWA 2019 Moving from insight creation to decision support 10
People & Skills Team Structure Technology
People & Skills
BDWA 2019 Moving from insight creation to decision support 11
Know how people make decisions
BDWA 2019 Moving from insight creation to decision support 12
Know how analytics helps people make
better decisions
BDWA 2019 Moving from insight creation to decision support 13
Master these essential business skills
BDWA 2019 Moving from insight creation to decision support 14
Influencing Without
Power
Data
Storytelling
Business Problem
Solver
Team Structure
BDWA 2019 Moving from insight creation to decision support 15
Create a diverse analytics team with a
range of technical and business skills
BDWA 2019 Moving from insight creation to decision support 16
Choose team members with the right
mix of skills
T or Pishaped skills profiles
BDWA 2019 Moving from insight creation to decision support 17
Structure your analytics team to focus on
decision support
BDWA 2019 Moving from insight creation to decision support 18
Business
Manager
Data
Delivery
Decision
Analyst
Research &
Development
Leader
Decision
Support
Partner
Technology
BDWA 2019 Moving from insight creation to decision support 19
Choose an analytics platform that
facilitates decision making
BDWA 2019 Moving from insight creation to decision support 20
Choose an analytics platform that
facilitates decision making
BDWA 2019 Moving from insight creation to decision support 22
Choose an analytics platform that
facilitates decision making
BDWA 2019 Moving from insight creation to decision support 24
Want to learn more about the impact of
augmented analytics?
Attend the following presentation:
The impact of AI on the Data Analyst
Who: Rob Aldridge, Solutions Consultant, Yellowfin
When: Thursday 11 October at 10:00 am
Where: Big Data and Analytics Keynote Theatre
BDWA 2019 Moving from insight creation to decision support 26
steve.remington@minerra.net
linkedin.com/in/stevenremington
www.minerra.net
Thanks for your time.
Contact. Connect. Follow.
Visit me at the Yellowfin Booth (R35)

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Moving From Insight Creation to Decision Support: How to Break the Insights Obsession

  • 1. Moving from insight creation to decision support: How to break the insights obsession Steve Remington Principal Consultant Minerra
  • 2. What happens when an industry becomes obsessed with the wrong thing? BDWA 2019 Moving from insight creation to decision support 2
  • 3. “People don’t want to buy a quarter- inch drill. They want a quarter-inch hole!” Theodore Levitt, Marketing Professor, Harvard Business School BDWA 2019 Moving from insight creation to decision support 3
  • 4. Managers don’t want insights. They want to make informed decisions. BDWA 2019 Moving from insight creation to decision support 4
  • 5. The analytics profession has an insights problem obsession
  • 6. Why is a focus on insight creation such a problem? Insights ≠ Decisions and Insight creation is becoming automated... BDWA 2019 Moving from insight creation to decision support 6
  • 7. …thanks to Augmented Analytics “[Augmented analytics automates] data preparation, insight discovery and sharing. It also automates…ML model development, management and deployment.” Gartner, 2017 BDWA 2019 Moving from insight creation to decision support 7
  • 8. …and Augmented analytics is coming fast already here “Augmented Analytics will become more relevant than reports and dashboards for human analysis over the next three years.” Gartner, 2017 BDWA 2019 Moving from insight creation to decision support 8
  • 9. How does analytics remain relevant to business? BDWA 2019 Moving from insight creation to decision support 9
  • 10. Here are three ways to help analytics remain relevant to business BDWA 2019 Moving from insight creation to decision support 10 People & Skills Team Structure Technology
  • 11. People & Skills BDWA 2019 Moving from insight creation to decision support 11
  • 12. Know how people make decisions BDWA 2019 Moving from insight creation to decision support 12
  • 13. Know how analytics helps people make better decisions BDWA 2019 Moving from insight creation to decision support 13
  • 14. Master these essential business skills BDWA 2019 Moving from insight creation to decision support 14 Influencing Without Power Data Storytelling Business Problem Solver
  • 15. Team Structure BDWA 2019 Moving from insight creation to decision support 15
  • 16. Create a diverse analytics team with a range of technical and business skills BDWA 2019 Moving from insight creation to decision support 16
  • 17. Choose team members with the right mix of skills T or Pishaped skills profiles BDWA 2019 Moving from insight creation to decision support 17
  • 18. Structure your analytics team to focus on decision support BDWA 2019 Moving from insight creation to decision support 18 Business Manager Data Delivery Decision Analyst Research & Development Leader Decision Support Partner
  • 19. Technology BDWA 2019 Moving from insight creation to decision support 19
  • 20. Choose an analytics platform that facilitates decision making BDWA 2019 Moving from insight creation to decision support 20
  • 21.
  • 22. Choose an analytics platform that facilitates decision making BDWA 2019 Moving from insight creation to decision support 22
  • 23.
  • 24. Choose an analytics platform that facilitates decision making BDWA 2019 Moving from insight creation to decision support 24
  • 25.
  • 26. Want to learn more about the impact of augmented analytics? Attend the following presentation: The impact of AI on the Data Analyst Who: Rob Aldridge, Solutions Consultant, Yellowfin When: Thursday 11 October at 10:00 am Where: Big Data and Analytics Keynote Theatre BDWA 2019 Moving from insight creation to decision support 26
  • 27. steve.remington@minerra.net linkedin.com/in/stevenremington www.minerra.net Thanks for your time. Contact. Connect. Follow. Visit me at the Yellowfin Booth (R35)