- Mostafa Kamal is seeking a position as a technical application specialist/supervisor where he can utilize his expertise. - He has over 10 years of experience in various roles providing technical support, training, troubleshooting and more for companies in Saudi Arabia and Egypt. - His experience includes working with diagnostic technologies and assisting customers in molecular diagnostics, microbiology, and life sciences applications.

1. 1
Mostafa Kamal
Riyadh , Saudi Arabia
00966 542962290
E-mail: dr-msk@live.com
CCaarreeeerr OObbjjeeccttiivveess
- Joining a reputable company, where I am able to deploy my expertise as
technical application specialist /supervisor.
EEmmppllooyymmeenntt hhiissttoorryy
Date Employer Title Responsibilities
March
2015 -
Present
GSC-Saudi
Arabia
Field
Applications
Specialist
Provide technical support, troubleshooting and on-site
training for the
Dealing with the product of the companies below :
Affymetrix - Applied Spectral imaging (ASI) -
Assuragen- AutoGen -Essen Bio - Luminex and
Perkin Elmer .
Oct.
2011-
Feb.
2015
Alliance
Global
Group -
AGBL EGYPT
w w w . a g b l .
n e t
Field
Applications
Specialist
• Schedule and manage demos, instrument
installations, and trainings as required.
• Responsible for carrying out demos,
presentations, customer trainings and
troubleshooting as requested by the Sales team
and management
•Pre-installation and customer site inspection
before installing systems and initializing trainings
• Provide on-site installation, validation and
commissioning of instruments
• Provide high level technical support, analyzing
data, and troubleshooting problems, service and

2. 2
repairs.
• Conducting Hands on training and live
demonstrations to customer for VIP customers with
Preparing training tools, quick guides, other
needed materials
• Handle telephone and written requests from
customers and colleagues.
•Deal with product complaints in collaboration with
country organizations and global units, as well as
inform customers about findings and resulting
product changes;
• Timely and professionally handle field service
calls and issues arising from the field service visits,
• Handle complex experimental problems and
provide application support to the customers;
• On site troubleshooting, collecting data,
analyzing, and finding out the root causes of
problems.
• Communicate with thecustomer to ensure
satisfaction and implement any necessary
corrective actions.
Specialties :
• Responsible locally for all Egypt office
applications include Molecular diagnostics
(Reagents & instruments), Microbiology, Life
sciences (Illumina applications), EMT and food
safety.
• Responsible regionally for All diagnostic
applications, food Safety and Microbiology.
Oct.
2011-
Jan
2014
Alliance
Global
Group
w w w . a g b l .
n e t
Field
Applications
Specialist &
Product
Specialist
Beside FAS responsibilities I am responsible for :
• Perform trainings, product presentations, Sales
Presentations, Developing business, live
demonstrations and Technical Support to
customers.
•Provide scientific, technical, and applications
support during pre- and post-sales activities
• Support the sales team by using critical thinking
to identify customer needs and to demonstrate the

3. 3
correct product solutions to meet those needs.
• Develop and present complex material to
potential customers in an easy to understand
manner while being able to professionally handle
objections and questions.
•Promote customer satisfaction by providing
product and application information, answering
inquiries, investigating complaints and taking
appropriate action.
•Assist the sales team in generating sales leads by
developing customer relationships and
collaborations to facilitate the preparation of
materials for technical materials.
• Participate in market development activities by
expanding our knowledge of the competition and
marketplace.
• Preparing tender-related documents, and
promotional materials.
• Marketing activities through onsite visits, and
preparing competitor’s update
• Tracking customer consumption and alerted the
supply to maintain stock and avoid bottleneck.
Jun
2010 –
Oct.20
11
Molecular
Diagnostic
Center –
Al Borg
Laboratories
www.alborgl
ab.com
Molecular
Biologist
• Set up, maintain, calibrate, clean, and test sterility
of medical laboratory equipment.
• Prepare standard volumetric solutions or reagents
to be combined with samples, following
standardized formulas or experimental procedures.
• Instrument and assay validation e.g.: precision,
accuracy, linearity, AMR and Calibration
Verification
• Automated and manual extraction of DNA&RNA
from blood ,fresh tissues , FFPE, Urine, CSF ,Saliva
and all biological fluids.
• Molecular diagnosis by both PCR and real time
PCR for HCV, HGV, HBV ,TB,CMV and some genetic
diseases
• Perform PCR Strip assay for HCV genotyping, FV
and Thrombophilia screening.
•Perform Array method for Detection of HPV.
• Activities of the ISO ( Requirements , Equipments,
Materials , Calibration , …)

4. 4
May.2
010 –
Nov.20
11
Al Radwan
Lab
Senior
Chemist
• Set up, maintain, calibrate, clean, and test sterility
of medical laboratory equipment.
• Prepare standard volumetric solutions or reagents
to be combined with samples, following
standardized formulas or experimental procedures.
• Analyze the results of tests or experiments to
ensure conformity to specifications, using special
mechanical or electrical devices.
• Conduct chemical analyses of body fluids, such
as blood or urine, using microscope or automatic
analyzer to detect abnormalities or diseases and
enter findings into computer.
• Analyze and record test data to issue reports that
use charts, graphs, or narratives.
• Conduct blood tests for transfusion purposes and
perform blood counts.
• Consult with a pathologist to determine a final
diagnosis when abnormal cells are found.
• Examine cells stained with dye to locate
abnormalities.
• Supervise or instruct other technicians or
laboratory assistants.
• Collect blood or tissue samples from patients,
observing principles of asepsis to obtain blood
sample.
• Obtain specimens, cultivating, isolating, and
identifying microorganisms for analysis. .
• Problem solving in pathology lab and
troubleshooting of instruments problems efficiently
and accurately with high technical efforts.
Sep.20
07
–May
2010
Tabarak
Labs.
ElNozha,
Gesr El
suez ,
Gamal
Abdel
Nasser,El
Mataria and
Sheraton
branches.
Chemist • Performing most of Medical Analysis process that
includes sample collection, Parasitology,
Microbiology, serology, Haematology, Blood
Banking, Clinical Chemistry & Elisa.

5. 5
TTrraaiinniinngg && ccoouurrsseess
Category Training
center
Certifications
Basic of Medical
Analysis
Al Azhar
University
hospital 2004
• A basic course in Medical Analysis that includes
fundamental of sample collection, Parasitology,
Microbiology, serology, Hematology, Blood
Banking, Clinical Chemistry, and special topics
such as Elisa and PCR.
ISO 15189 Al Borg
Laboratories
2011
• specifies requirements for quality and
competence in medical laboratories
• used by medical laboratories in developing their
quality management systems and assessing their
own competence.
• It can also be used for confirming or recognizing
the competence of medical laboratories by
laboratory customers, regulating authorities and
accreditation bodies.
Advanced
Medical
Analysis
Al Borg
Laboratories
2011
Advanced course in Medical Analysis that
includes PCR , Immunology, Hormones, Pathology
and fundamental of sample
collection,Parasitology, Microbiology,
Haematology, Clinical Chemistry.
High Impact
Presentations.
Dale Carnegie
Training 2012
• Create a Positive First Impression
• Increase Credibility
• Present Complex Information
• Communicate with Greater Impact
• Motivate Others to Action
• Respond to Pressure Situations
• Inspire People to Embrace Change
SALES SUCCESS Dale Carnegie
Training 2013
• Build relationships by giving value first
• Target the best opportunities in your network for
• repeat business
• Build alignment with buyers
• Understand and act on buyer signals
• Identify commitments that earn the sale
• Manage relationships after the sale
• Create customer loyalty through service
excellence

6. 6
IITT SSkkiillllss
OOtthheerr SSkkiillllss**
 Very good in Real-Time PCR procedures (including evaluation and
troubleshooting), NA extraction.
 Very good in conveying information verbally (over phone and Skype calls)
 Able to Complete tasks as required and stick to his superiors’ instructions
 Excellent team-player! Can work in harmony with others.
 Able to solve problems independently (for problems within my knowledge) and
give right decisions when needed
 Can work under stress and for long hours
 Can provide good solutions to customers and the company by creating tools
and procedures with coast effective way and fulfil the needs
(** Last evaluation from my direct manager January 2014)
LLaanngguuaaggee SSkkiillllss::
Arabic Mother tongue
English Good
PPeerrssoonnaall ddaattaa
Gender : Male
Date of Birth : 1st May, 1985
Place of Birth: Cairo, Egypt.
Nationality : Egyptian
Religion : Muslim
Marital Status: Married
Passport no : 2504314
Category Details
Operating
systems
Windows 98, 2000, XP, Vista , 7 and Windows 8
Microsoft
products
Microsoft Office 2003 2007 ,2010&2013
Internet All internet applications, Excellent at searching data

7. 7
EEdduuccaattiioonn
Bachelor of Science (B.Sc.), Microbiology Department, Al Azhar University, 2006.
Degree: Very good.
HHaarrdd WWoorrkkeerr
Note: - I'd like to join your respective institute to increase my experience, and feel that
I can add value to your respective teamwork.
Mostafa Kamal
Hint: If you have any further questions, please do not hesitate to call or email me.