CUSTOMER ACQUISITION THROUGH GIFTING: 
A POWERFUL GROWTH HACK
1.Why gifting is such an important e-commerce business driver 
2.How to leverage the behavioral science behind gifting 
3.Why gifting is such a powerful customer acquisition tool 
4.How data can inform smart e-commerce gifting strategies 
5.Which opportunities exist in moving beyond gift cards 
WHAT YOU WILL LEARN 
© 2014 Smartgift, Inc. All rights reserved. 2
© 2014 Smartgift, Inc. All rights reserved. 3 
WHEN SHOPPERS BUY FOR OTHERS: A MULTI- BILLION DOLLAR 
OPPORTUNITY
© 2014 Smartgift, Inc. All rights reserved. 4 
"To be a really successful giver of gifts, a person usually needs to get inside the head of the intended recipient. Unfortunately, psychological studies reveal that givers and receivers have a hard time understanding each other's mind-sets, which can make for a tricky holiday experience.“ 
SumathiReddy, WSJ Columnist
LEVERAGE THEBEHAVIORALSCIENCEBEHINDGIFTING 
© 2014 Smartgift, Inc. All rights reserved. 5
GIFTING: 
A POWERFUL 
CUSTOMER 
ACQUISITION 
OPPORTUNITY 
© 2014 Smartgift, Inc. All rights reserved. 6
© 2014 Smartgift, Inc. All rights reserved. 7 
LEVERAGING 
DATA TO INFORM SMART 
E-COMMERCE 
GIFTING 
STRATEGIES
© 2014 Smartgift, Inc. All rights reserved. 8 
OPPORTUNITIESFOR 
RETAILERSIN THE GIFTINGECOSYSTEM
© 2014 Smartgift, Inc. All rights reserved. 9 
Mobile wallets 
Gift cards 
E-gifting 
Group gifting 
Gift checkouts 
Social gifting 
E-gift cards 
Gift card malls 
Open/closed
1.A comprehensive gifting strategy is an essential part of any e-commerce store 
2.Understanding the science enables you to leverage gifting 
3.Gifting is a unique, highly targeted and cost-effective customer acquisition opportunity 
4.Leverage data for improved merchandizing and marketing decisions relating to your gifting business 
5.E-gifting is a natural improvement on the gift card and customers will expect it by definition in all e-commerce stores 
RECAP 
© 2014 Smartgift, Inc. All rights reserved. 10
SmartGift is the missing piece in the e-commerce gifting puzzle completing the picture for brands, retailers, gift senders and recipients. Our proprietary SaaS platform provides brands and retailers with a complete e-gifting solution and a dedicated gift checkout for their e-commerce stores. We drive customer acquisition, gifting revenue and customer engagement for our partners. 
SmartGift is headquartered in New York City with offices in the United Kingdom. 
For more information, visit smartgiftit.comor email monika@smartgift.it 
ABOUT 
© 2014 Smartgift, Inc. All rights reserved. 11
© 2014 Smartgift, Inc. All rights reserved. 
RELEASED TODAY ATMEET MAGENTO NYFREE DOWNLOAD ATsmartgiftit.com 
“A crash course on gifting equipping e- commerce executives and managers with many actionable insights that spark strategic thinking and planning related to the gift transaction.”

Customer acquisition through gifting. Monika kochhar

  • 1.
    CUSTOMER ACQUISITION THROUGHGIFTING: A POWERFUL GROWTH HACK
  • 2.
    1.Why gifting issuch an important e-commerce business driver 2.How to leverage the behavioral science behind gifting 3.Why gifting is such a powerful customer acquisition tool 4.How data can inform smart e-commerce gifting strategies 5.Which opportunities exist in moving beyond gift cards WHAT YOU WILL LEARN © 2014 Smartgift, Inc. All rights reserved. 2
  • 3.
    © 2014 Smartgift,Inc. All rights reserved. 3 WHEN SHOPPERS BUY FOR OTHERS: A MULTI- BILLION DOLLAR OPPORTUNITY
  • 4.
    © 2014 Smartgift,Inc. All rights reserved. 4 "To be a really successful giver of gifts, a person usually needs to get inside the head of the intended recipient. Unfortunately, psychological studies reveal that givers and receivers have a hard time understanding each other's mind-sets, which can make for a tricky holiday experience.“ SumathiReddy, WSJ Columnist
  • 5.
    LEVERAGE THEBEHAVIORALSCIENCEBEHINDGIFTING ©2014 Smartgift, Inc. All rights reserved. 5
  • 6.
    GIFTING: A POWERFUL CUSTOMER ACQUISITION OPPORTUNITY © 2014 Smartgift, Inc. All rights reserved. 6
  • 7.
    © 2014 Smartgift,Inc. All rights reserved. 7 LEVERAGING DATA TO INFORM SMART E-COMMERCE GIFTING STRATEGIES
  • 8.
    © 2014 Smartgift,Inc. All rights reserved. 8 OPPORTUNITIESFOR RETAILERSIN THE GIFTINGECOSYSTEM
  • 9.
    © 2014 Smartgift,Inc. All rights reserved. 9 Mobile wallets Gift cards E-gifting Group gifting Gift checkouts Social gifting E-gift cards Gift card malls Open/closed
  • 10.
    1.A comprehensive giftingstrategy is an essential part of any e-commerce store 2.Understanding the science enables you to leverage gifting 3.Gifting is a unique, highly targeted and cost-effective customer acquisition opportunity 4.Leverage data for improved merchandizing and marketing decisions relating to your gifting business 5.E-gifting is a natural improvement on the gift card and customers will expect it by definition in all e-commerce stores RECAP © 2014 Smartgift, Inc. All rights reserved. 10
  • 11.
    SmartGift is themissing piece in the e-commerce gifting puzzle completing the picture for brands, retailers, gift senders and recipients. Our proprietary SaaS platform provides brands and retailers with a complete e-gifting solution and a dedicated gift checkout for their e-commerce stores. We drive customer acquisition, gifting revenue and customer engagement for our partners. SmartGift is headquartered in New York City with offices in the United Kingdom. For more information, visit smartgiftit.comor email monika@smartgift.it ABOUT © 2014 Smartgift, Inc. All rights reserved. 11
  • 12.
    © 2014 Smartgift,Inc. All rights reserved. RELEASED TODAY ATMEET MAGENTO NYFREE DOWNLOAD ATsmartgiftit.com “A crash course on gifting equipping e- commerce executives and managers with many actionable insights that spark strategic thinking and planning related to the gift transaction.”