2. 1a.Match each word to
its meaning.
1.A customer a. where you keep money in a bank
2.Savings b. the amount of money you have to pay
3.An account c. has money you can take out of the bank at any time
4.To save d. to keep money so that you can use it later
5.A current e. a small plastic card that you use to buy goods and
account services
6.A payment f. someone who buys goods from a shop
7.A credit card g. the money you have after paying for what you need
8.Charges h. what you have to pay for goods and services
3. Read the booklet from a bank. Answer a or b.
Is it telling customers about changes for a good or bbad
The customer is king
The bank opens accounts for individuals and organizations without any interest and or charges. Different typesof
saving services are offered such as:
v
Personal savings
v
Company savings
At present we provide services for over 7000 savings account holders and this number is increasing daily. ANOD bank
introduced the Tsakhim Tugrug credit card: Payment cards
v
Petrol credit cards
v
Salary credit cards
Bank -customer cooperation has also improved and we have introduced the following new products and services:
v
The electronic payment of rent
v
The introduction of a MoneyGram payment system
v
A mobile banking service to pay wagessalaries to our customers
v
Cheques for our savings accounts
Welcome to our bank
4. Read again and answer.
How many savings services does the bank provide?
1. How many people have a savings account at
this bank?
2. When did ANOD bank introduce the Tsakhim
Tugrug electronic card?
3. What are the different types of Tsakhim Tugrug
card?
4. How has the bank improved bank-customer
cooperation?
5. Read the comic strip and answer.
1. What does the young customer want?
2. Is it possible? WhyWhy not?
A:Can you help me, please?
B:Yes,of course, I can.
A:Could you tell me about your savings account?
B:Yes, I can. What do you want to know?
A:Could I open a savings account?
B:How much have you got?
A:£1.
B:No sorry, you can not.You need £5. Can you get more money?
A:I am sure I can. I will ask my dad.
6. Read again. Then read the grammar
explanation below. Choose a,b or c.
1. We use … to ask for something.
a. Only can b. only could c.can and could
2. We use … to answer.
b. Only cancan´t b. only couldcouldn´t c.
cancan´t and couldcouldn´t
3. The boy often uses … because he wants
to be polite.
c. Can b. could c. can and could
7. Role play
Student A: You are a customer.
You want to open a current account.
Ask questions.
Student B: You are an ANOD bank clerk.
Look at the information in activity 2a and give information.
8. Example:
Can
you help me,please?
Could
Yes,of course,Ican./No sorry,I can't.
9. New words
a customer- хэрэглэгч
savings- хадгаламж
an account-нягтлан
to save- хэмнэх
a current account-харилцах данс
a payment-төлбөр
a credit card-зээлийн карт
charges-хураамж, шимтгэл
