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Module 5 Risk Management and Control.pptx
- 1. Risk Management andControl Gautam Shandilya
- 2. Risk Risk is thechance that something will go wrong. It may include a cash-flow crisis, a staff strike, poor publicity or bad weather.
- 3. Continued….. • Natural Disaster– Heavy rain, hail, snow, extreme heat, hurricanes, tornadoes and flood. • Financial Risk – Unforeseen costs, lower than expected revenue, high exchange rates, general decline in economic conditions and disposable income, fraud, fines and cash-flow problems.
- 4. Continued….. • Legal Risk– Disputes over contracts between the event organizer and the client or between the event organizer and a sub-contractor when expectations are unrealistic and the gap between the product and the price negotiated. • Technology-related Risk – Technological failure related to electricity, light, sound, computer, PA system and internet.
- 5. Continued….. • Mismanagement –A successful event requires good management, detailed planning and sound interpersonal relationships at all levels. • Safety and Security Risk – Accidents, riots, terrorism and sabotage.
- 6. Safety Standards • Perceivedlevel of acceptable risk of participants and audience. • Current legislation and legal precedents. • Availability of risk management solutions. • Development and implementation of plans, procedures and control mechanisms.
- 7. Risk Management Risk managementis the process of identifying risks, assessing risks and managing risks.
- 8. Process of RiskManagement • Identify risks and hazards • Assess the risks and hazards • Manage the risks and hazards
- 9. Identifying risks andhazards Ascertain when and how a problem might occur, analyze the likelihood of problems arising as well as the resulting consequences. • Fire • Plant and equipment • Hazardous substances • Electrical equipment • Spills • Stacking of unbalanced heavy items • Temporary fencing, staging, seating etc. • Moving vehicles
- 10. Assessing the risksand hazards • What is the likelihood of the risk happening? • Who will be exposed to the risk? • What impact has the risk had in similar circumstances? • How will people react to the risk/hazard?
- 11. Continued….. • Class Ahazard – risk of death or grievous injury or illness is likely or very likely • Class B hazard - risk of death or grievous injury or illness is not likely to occur but is possible • Class C hazard - risk of grievous injury or illness is not likely to occur but is possible
- 12. Managing the risksand hazards • Elimination plans to eliminate the risk altogether • Substitution plans • Isolation plans • Engineering controls • Administrative controls • Contingency plans
- 13. Standard for RiskManagement
- 14. Safety and Security Safetyis the condition of being protected from harm or other non-desirable outcomes, caused by non-intentional failure. Security is the condition of being protected from harm or other non-desirable outcomes caused by intentional human actions or human behavior.
- 15. Continued….. Safety is thestate of being "safe" (from French sauf), the condition of being protected from harm or other non-desirable outcomes. Safety can also refer to the control of recognized hazards in order to achieve an acceptable level of risk. Also called social safety or public safety, security addresses the risk of harm due to intentional criminal acts such as assault, burglary or vandalism.
- 16. Security Required for premises,equipment, cash and other valuables, access of correct people to specific areas and accident or emergency. • Police service – local police department may deploy police personnel on paid or free of charge basis. • Security services – organizations take charge of events as giving services like crowd controller, patrolling, maintaining security equipment, providing advice and training staff.
- 17. Occupational Safety andHealth • Employer responsibility • Employee rights • Insurance • Safe lighting techniques • Lifting heavy loads • Possible solutions • Safety steps for electrical equipment • Workplace electrical safety tips • Cords, equipment and tool grounding • Other considerations • Safe use of machinery • Safe handling of hazardous substances • Safety signs • First aid
- 18. Crowd Management andEvacuation The Crowd Management Plan • Number of people at the venue • Likely behavior of spectators • Timing of the event • Layout of the venue • Security services to be provided or contracted • Legal requirements and general guidelines
- 19. Major Risks • Fire,smoke • Bomb threat, terrorism, threat to VIPs • Flood, earthquake or natural disasters • Heat, failure of air-conditioning or lighting • Gas leaks or biological hazards • Crowd crush, overcrowding, congestion • Riots, protests • Vehicle accidents • Collapsing fences or other structures
- 20. Crowd Management Risks needto be prioritized and plans put in place to avoid them known as preventive measures or to deal with them should they occur known as contingency measures.
- 21. Monitoring, Control andEvaluation Monitoring and control systems • Preventive controls • Feedback controls
- 22. Continued….. Operational monitoring andcontrol • Implementation of priority or high risk procedures • Delegation of decision making • Flexibility in operational procedures • Assuring customer satisfaction • Controlling finances
- 23. Continued….. Evaluation • Evaluation methods •Staff debriefing • Financial records
- 24. Leadership Leadership is theart of motivating a group of people to act toward achieving a common goal. In a business setting, this can mean directing workers and colleagues with a strategy to meet the company's needs.
- 25. Continued….. Task Management • Plan •Organize • Control People Management • Inform • Lead • reinforce
- 26. Motivation Motivation is theprocess that initiates, guides, and maintains goal-oriented behaviors. It is what causes you to act, whether it is getting a glass of water to reduce thirst or reading a book to gain knowledge. Motivation involves the biological, emotional, social, and cognitive forces that activate behavior.
- 27. Time Management • Planeffectively • Identify critical issues • Analyze and allocate tasks • Manage work priorities • Make quick but informed decisions • Build relationships quickly • Provide timely information • Remove barriers • Simplify processes • Solve problems immediately • Manage stress for self and others • Develop creative and flexible solutions • Constantly monitor performance • Reward the achievement of outcomes
- 28. Courtesy Note • EventManagement for Tourism, Cultural, Business, and Sporting Events, Wagen and Carlos, Pearson. • Wikipedia • projecttimes.com • broadleaf.com • coursera.org • Wikipedia • thebalancesmb.com • inc.com • verywellmind.com • synapticpotential.com
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