In this SlideShare you will learn some of the common problems faced by Siebel customers, a framework of options for Siebel and the pros and cons of investing in Siebel.
The document provides a preview of the Siebel CRM Innovation Pack 2015 release. It discusses Oracle's customer experience strategy and the key themes and highlights of the release, including enhancements to customer experience, industry innovations, and business agility. It also outlines Oracle's complete customer experience platform and how Siebel CRM fits into the broader CX solution.
This document provides a summary of Oracle's Siebel CRM strategy, roadmap, and industry applications. Key points include:
1) Siebel CRM has been delivering best-in-class CRM for 21 years and supports over 6,000 customers worldwide across various industries.
2) The strategy focuses on improving the customer experience, increasing industry innovations, and enhancing business agility.
3) The roadmap outlines upcoming releases with a focus on automation, mobility, cloud integration, and an improved user experience.
4) Industry applications are being enhanced with features like simplified processes for communications, relationship banking mobile apps, and public sector rule-based benefits applications.
This document discusses Siebel Open UI, including what it is, its architecture, development process, and testing. Key points include:
- Siebel Open UI provides a new standards-based open client supporting multiple devices and browsers without ActiveX downloads.
- It allows deployment of Siebel applications to mobile devices like iPads without third party integration.
- The architecture includes presentation and physical layers that can be customized separately, along with mapping of server objects to client code.
- Development and testing of customizations are similar to the existing Siebel high interactivity client.
2012 year Siebel CRM Strategy and Roadmap (outdated)Ilya Milshtein
This document provides an overview of Oracle's Siebel CRM strategy and roadmap. It discusses Oracle's strategy of providing complete solutions and deployment choices for customers. It then summarizes Oracle's Siebel CRM investment strategy, which focuses on continued innovations, lower total cost of ownership, and industry-specific innovations. The roadmap highlights recent and planned innovations in areas like user experience, mobility, social capabilities, upgrades/deployment, and industry solutions.
Never Upgrade Again With Siebel Innovation PacksJerome Leonard
Were you at Open World 2011? This presentation addresses one of the top issues on CRM stakeholders minds : Never Upgrade Again With Siebel Innovation Packs
The document outlines Oracle's Siebel CRM strategy and roadmap. It discusses delivering a modern customer experience with Siebel CRM through continuous innovation, including open UI and mobile apps, industry solutions, business agility, and autonomous CRM capabilities. The roadmap details upcoming innovation packs focused on areas such as cloud, analytics, automation, and integration with Oracle's CX cloud suite. Customers benefit from reduced costs, agility, and guaranteed long-term investment in Siebel CRM.
The document discusses Oracle's Task UI, a new user interface in Siebel CRM that guides users through business processes and tasks. The Task UI standardizes processes, improves the user experience, and allows non-technical administrators to make changes without custom coding. It enables organizations to more quickly respond to business needs and spread best practices across divisions.
Top 10 Reasons to Choose Oracle ERP Cloud FinancialsLiz Kensicki
The top three reasons to choose Oracle ERP Cloud Financials are:
1) It works and provides a complete set of required feature functionality in a fully operational manner.
2) It leverages best-of-breed business flows based on years of ERP expertise to streamline processes.
3) It provides an enhanced reporting layer via the robust Oracle BI toolset to leverage transactional and multi-dimensional reporting.
The document provides a preview of the Siebel CRM Innovation Pack 2015 release. It discusses Oracle's customer experience strategy and the key themes and highlights of the release, including enhancements to customer experience, industry innovations, and business agility. It also outlines Oracle's complete customer experience platform and how Siebel CRM fits into the broader CX solution.
This document provides a summary of Oracle's Siebel CRM strategy, roadmap, and industry applications. Key points include:
1) Siebel CRM has been delivering best-in-class CRM for 21 years and supports over 6,000 customers worldwide across various industries.
2) The strategy focuses on improving the customer experience, increasing industry innovations, and enhancing business agility.
3) The roadmap outlines upcoming releases with a focus on automation, mobility, cloud integration, and an improved user experience.
4) Industry applications are being enhanced with features like simplified processes for communications, relationship banking mobile apps, and public sector rule-based benefits applications.
This document discusses Siebel Open UI, including what it is, its architecture, development process, and testing. Key points include:
- Siebel Open UI provides a new standards-based open client supporting multiple devices and browsers without ActiveX downloads.
- It allows deployment of Siebel applications to mobile devices like iPads without third party integration.
- The architecture includes presentation and physical layers that can be customized separately, along with mapping of server objects to client code.
- Development and testing of customizations are similar to the existing Siebel high interactivity client.
2012 year Siebel CRM Strategy and Roadmap (outdated)Ilya Milshtein
This document provides an overview of Oracle's Siebel CRM strategy and roadmap. It discusses Oracle's strategy of providing complete solutions and deployment choices for customers. It then summarizes Oracle's Siebel CRM investment strategy, which focuses on continued innovations, lower total cost of ownership, and industry-specific innovations. The roadmap highlights recent and planned innovations in areas like user experience, mobility, social capabilities, upgrades/deployment, and industry solutions.
Never Upgrade Again With Siebel Innovation PacksJerome Leonard
Were you at Open World 2011? This presentation addresses one of the top issues on CRM stakeholders minds : Never Upgrade Again With Siebel Innovation Packs
The document outlines Oracle's Siebel CRM strategy and roadmap. It discusses delivering a modern customer experience with Siebel CRM through continuous innovation, including open UI and mobile apps, industry solutions, business agility, and autonomous CRM capabilities. The roadmap details upcoming innovation packs focused on areas such as cloud, analytics, automation, and integration with Oracle's CX cloud suite. Customers benefit from reduced costs, agility, and guaranteed long-term investment in Siebel CRM.
The document discusses Oracle's Task UI, a new user interface in Siebel CRM that guides users through business processes and tasks. The Task UI standardizes processes, improves the user experience, and allows non-technical administrators to make changes without custom coding. It enables organizations to more quickly respond to business needs and spread best practices across divisions.
Top 10 Reasons to Choose Oracle ERP Cloud FinancialsLiz Kensicki
The top three reasons to choose Oracle ERP Cloud Financials are:
1) It works and provides a complete set of required feature functionality in a fully operational manner.
2) It leverages best-of-breed business flows based on years of ERP expertise to streamline processes.
3) It provides an enhanced reporting layer via the robust Oracle BI toolset to leverage transactional and multi-dimensional reporting.
This document provides a step-by-step guide for acquiring an enterprise resource planning (ERP) solution in the cloud. It outlines assembling a team, defining technical requirements, building a business case, evaluating vendor options, and planning implementation. Key steps include involving stakeholders, identifying issues to solve, forecasting return on investment, assessing support offerings, and aligning processes to best practices. The goal is to choose the right cloud ERP partner and solution to meet an organization's unique needs.
This document provides lessons learned and best practices for implementing an ERP cloud solution. Key considerations include infrastructure provisioning and management, managing ERP upgrades and release cycles, effective data conversion using templates, selecting appropriate reporting tools, ensuring proper configuration of platform as a service, and carefully planning security roles and data access. Infrastructure sizing, cloning and backup cycles, grouping of products, and impact of upgrades must all be addressed. Templates help with data conversion of masters, customers, suppliers and invoices. A variety of reporting tools suit different reporting needs. Proper PaaS configuration and coding standards expedite development. Defining custom roles based on duties and privileges provides appropriate access.
Migration to Oracle ERP Cloud: A must read winning recipe for allJim Pang
This document discusses migrating to Oracle ERP Cloud. It highlights key aspects like people and roles, products and capabilities, goals, and implementation. It provides an example customer success story and outlines Jim Pang's qualifications to discuss the migration. The strategies, people perspectives, myths, system capabilities, standout functionality, and design considerations are reviewed to help understand an effective migration.
This document provides an overview of SmartERP's Oracle cloud capabilities and offerings. It introduces the SmartERP sales and delivery team and their roles. It then provides details on SmartERP's company overview, solutions and services, industry expertise, client successes, Oracle cloud service areas, and Smart Express Cloud Offerings for ERP, EPM, and HCM implementations. The Smart Express Cloud Offerings provide pre-packaged functional and technical scope, methodology, committed schedule and fixed cost to enable rapid cloud implementations for customers.
The document summarizes the key updates and enhancements in Oracle PeopleSoft HCM 9.2, including improvements to core HR, benefits, payroll, time and labor, absence management, ePerformance, recruiting, and PeopleTools. Some highlights include new guided life events and paycheck modeling for benefits and payroll, integration with Microsoft Outlook for absence management and ePerformance, and a redesigned candidate gateway and recruiting home page. The document also discusses Oracle's continuous delivery model for future updates.
Take it to the Oracle ERP Cloud! Hitachi will profile a recent cloud ERP implementation. Hitachi will discuss why Oracle Cloud ERP was selected, the project approach, timeline and lessons learned. Hitachi will also discuss the multiple Oracle cloud solutions (Sales Cloud, Marketing Cloud, HCM Cloud, etc.) they have already deployed in-house to support their own business growth.
Larn how to leverage BPM, cloud technology, social collaboration and mobility to drive market success.
Appian Vice President Malcolm Ross will outline the new technology imperatives for process improvement, and how industry leaders are using them to drive value. He will also pay special attention to enterprise mobility issues such as security, cost, and governance to show how next-generation BPM ensures safe and secure mobile participation in critical business processes.
In addition, you will learn how the Appian BPM Suite extends process participation across the organization – from executives to partners and customers.
The Appian BPM Suite creates agile organizations that respond quickly to change – the hallmark of competitive advantage.
E-Business Suite 1 | Nadia Bendiedou | Oracle E-Business Suite Technology rel...InSync2011
The document outlines new features and enhancements in Oracle E-Business Suite 12.1 that are aimed at increasing user productivity, lowering integration costs, and reducing the total cost of ownership. Key highlights include improved user interfaces, pre-built integrations, centralized identity management, and enhanced business intelligence capabilities such as interactive dashboards, reporting, and analytics. Over 8,000 pre-defined business intelligence assets are available covering various industry applications.
What’s new in IBM BPM 8.5.7 CF2016.06 - CF2017.03Dennis Parrott
The document discusses new features in IBM Business Process Manager (BPM), including enhancements to the web-based Process Designer tool. Key updates include improved support for REST integrations through new REST service capabilities, conversion of heritage services to the new service flow paradigm, and the planned integration of Salient Process's SPARK UI toolkit to provide a modern user interface for human tasks. The document provides an overview of various new capabilities in BPM and the web Process Designer.
The document discusses ways to prepare for Oracle Fusion Applications by following best practices. It recommends keeping current with Oracle Applications releases, inventorying business assets, and preparing a roadmap for Fusion. It also suggests leveraging future-proof solutions by rethinking customizations, consolidating master data, embracing SOA integration, extending business intelligence, and centralizing lifecycle management.
SAP Business Suite 7 includes core applications like SAP ERP, SAP CRM, SAP SRM, and SAP SCM. It aims to simplify the user experience across applications by aligning the look and feel, using roles and work centers for navigation, and launching reports from a central report launchpad. It also standardizes on Web Dynpro ABAP as the main development technology and provides tools like the Floorplan Manager and Power List for efficient UI development and configuration. These changes are meant to improve user productivity and satisfaction with a more unified user interface.
In this presentation we provide an overview of how the SAE process can evolve to support Application Modernization, by introducing new disciplines to cover the planning and architectural aspects of Application Modernization, the discovery of knowledge encapsulated in the applications, and finally to perform the reengineering that may result in new business requirements.
Addvantum is a global IT consulting firm that provides Oracle cloud solutions such as Oracle Fusion ERP, HCM, Financial Management, Supply Chain Management, and Project Portfolio Management. It has delivery centers in multiple countries and offices that provide consulting, implementation, and management services for Oracle products. Addvantum aims to help businesses improve processes, access real-time data, increase productivity, and reduce costs through implementing modern Oracle cloud applications.
Implementation of eProfile and Benefits of using Talent Summary and Manager D...NERUG
This presentation focuses on eProfile as a collaborative application that enables employees to maintain their own profiles, thereby decreasing administrative time and costs and increasing data integrity. eProfile ensures that data changes comply with the organization's requirements
The session will focus on:
• Managing personal information
• Self-service functionality
• Manager Dashboard
• Talent Summary Dashboard
• Workflow user preferences
The document discusses the challenges of migrating Oracle Forms applications to the Application Development Framework (ADF). It provides a roadmap for the migration including defining feasibility and phases, analyzing applications to identify obsolete code, relocating business logic, and redesigning applications as needed. The document recommends starting with a pilot migration project to integrate Forms with service-oriented architecture and Java, while pursuing new development in ADF. It also discusses tools that can assist with the migration like JHeadstart and provides recommendations on reporting options after migrating to ADF.
The document discusses VisiFire, an open source data visualization tool. It provides an overview of VisiFire and its features, including its chart designer for creating charts, dual licensing model, and examples of integrating VisiFire into web pages using JavaScript to render static and dynamic charts from XML configuration. Real-world examples are shown for creating dashboards with VisiFire on a SharePoint platform.
This document provides an overview of the SAP Business One Software Development Kit (SDK). It discusses the SDK components, which include the Data Interface API and User Interface API. The Data Interface API allows developers to access business objects and transactional data, while the User Interface API allows access to screen objects and system events. It also discusses tools for development like SAP Business One Studio and Studio for Microsoft Visual Studio. Additional topics covered include add-on packaging and deployment, integration frameworks, and deployment options for SAP HANA, mobile, and cloud.
Oracle has been working hard for several years in building Oracle Fusion Applications which are slated to be released sometime during 2010. In this session, you will learn basic concepts of Fusion Applications, User Experience/UI Shell, features and functionality of Applciations. Present information about the Oracle Fusion Applications Present key concepts and ideas behind Fusion Applications Discuss the key technologies used by Oracle for Fusion Applications
Unique prototype-based methodology.
Customized prototype. Ready for the first meeting.
Oriana uses a special, prototype-based development methodology to meet business and IT needs in a unique, integrated way. This means that our clients don’t have to deal with a lengthy system plan. Instead, they can view the demo version of their own Customizable Business Application at the first meeting, even while their needs are still being assessed.
Extending and improving bps romania 30th of nov 2010Doina Draganescu
The document summarizes Oracle's solutions for extending and improving business processes across disparate applications. It outlines challenges with traditional application-centric customization and integration approaches. Oracle's solution is a unified application extension and BPM platform using a three step approach: 1) Extensions with a common toolset, 2) Shared services infrastructure, 3) Cross-application BPM. Case studies show how British Telecom, Qualcomm, and Eaton Steel benefited from improved processes, cost savings, and increased flexibility. The document promotes Oracle products like SOA Suite, BPM Suite, and next steps to learn more.
This document provides an overview of Oracle's Siebel CRM Open UI. Some key points:
- The Open UI provides a platform for desktop, mobile, connected and disconnected use with a familiar look and feel across browsers and devices.
- It is accessible, easy to deploy via URL and credentials, and supports existing application definitions and integration.
- The demonstration highlights the Open UI framework and tools, and how it defines CRM interactions through a user-centered approach.
- The roadmap focuses on enhancing industry applications, horizontal processes, and partner portals with rich interfaces to improve the user experience.
The document discusses the need for desktop integration of CRM data and processes in Outlook and Notes. It outlines how Siebel CRM Desktop bridges the gap between how users work and how enterprise applications work by allowing users to manage a subset of CRM data directly in their email/calendar application while enforcing validation rules and syncing with the central CRM database. An overview of Siebel CRM Desktop describes its basic functionality of sharing native data between applications, linking data, and exposing CRM data within the desktop while applying validation rules to minimize issues.
This document provides a step-by-step guide for acquiring an enterprise resource planning (ERP) solution in the cloud. It outlines assembling a team, defining technical requirements, building a business case, evaluating vendor options, and planning implementation. Key steps include involving stakeholders, identifying issues to solve, forecasting return on investment, assessing support offerings, and aligning processes to best practices. The goal is to choose the right cloud ERP partner and solution to meet an organization's unique needs.
This document provides lessons learned and best practices for implementing an ERP cloud solution. Key considerations include infrastructure provisioning and management, managing ERP upgrades and release cycles, effective data conversion using templates, selecting appropriate reporting tools, ensuring proper configuration of platform as a service, and carefully planning security roles and data access. Infrastructure sizing, cloning and backup cycles, grouping of products, and impact of upgrades must all be addressed. Templates help with data conversion of masters, customers, suppliers and invoices. A variety of reporting tools suit different reporting needs. Proper PaaS configuration and coding standards expedite development. Defining custom roles based on duties and privileges provides appropriate access.
Migration to Oracle ERP Cloud: A must read winning recipe for allJim Pang
This document discusses migrating to Oracle ERP Cloud. It highlights key aspects like people and roles, products and capabilities, goals, and implementation. It provides an example customer success story and outlines Jim Pang's qualifications to discuss the migration. The strategies, people perspectives, myths, system capabilities, standout functionality, and design considerations are reviewed to help understand an effective migration.
This document provides an overview of SmartERP's Oracle cloud capabilities and offerings. It introduces the SmartERP sales and delivery team and their roles. It then provides details on SmartERP's company overview, solutions and services, industry expertise, client successes, Oracle cloud service areas, and Smart Express Cloud Offerings for ERP, EPM, and HCM implementations. The Smart Express Cloud Offerings provide pre-packaged functional and technical scope, methodology, committed schedule and fixed cost to enable rapid cloud implementations for customers.
The document summarizes the key updates and enhancements in Oracle PeopleSoft HCM 9.2, including improvements to core HR, benefits, payroll, time and labor, absence management, ePerformance, recruiting, and PeopleTools. Some highlights include new guided life events and paycheck modeling for benefits and payroll, integration with Microsoft Outlook for absence management and ePerformance, and a redesigned candidate gateway and recruiting home page. The document also discusses Oracle's continuous delivery model for future updates.
Take it to the Oracle ERP Cloud! Hitachi will profile a recent cloud ERP implementation. Hitachi will discuss why Oracle Cloud ERP was selected, the project approach, timeline and lessons learned. Hitachi will also discuss the multiple Oracle cloud solutions (Sales Cloud, Marketing Cloud, HCM Cloud, etc.) they have already deployed in-house to support their own business growth.
Larn how to leverage BPM, cloud technology, social collaboration and mobility to drive market success.
Appian Vice President Malcolm Ross will outline the new technology imperatives for process improvement, and how industry leaders are using them to drive value. He will also pay special attention to enterprise mobility issues such as security, cost, and governance to show how next-generation BPM ensures safe and secure mobile participation in critical business processes.
In addition, you will learn how the Appian BPM Suite extends process participation across the organization – from executives to partners and customers.
The Appian BPM Suite creates agile organizations that respond quickly to change – the hallmark of competitive advantage.
E-Business Suite 1 | Nadia Bendiedou | Oracle E-Business Suite Technology rel...InSync2011
The document outlines new features and enhancements in Oracle E-Business Suite 12.1 that are aimed at increasing user productivity, lowering integration costs, and reducing the total cost of ownership. Key highlights include improved user interfaces, pre-built integrations, centralized identity management, and enhanced business intelligence capabilities such as interactive dashboards, reporting, and analytics. Over 8,000 pre-defined business intelligence assets are available covering various industry applications.
What’s new in IBM BPM 8.5.7 CF2016.06 - CF2017.03Dennis Parrott
The document discusses new features in IBM Business Process Manager (BPM), including enhancements to the web-based Process Designer tool. Key updates include improved support for REST integrations through new REST service capabilities, conversion of heritage services to the new service flow paradigm, and the planned integration of Salient Process's SPARK UI toolkit to provide a modern user interface for human tasks. The document provides an overview of various new capabilities in BPM and the web Process Designer.
The document discusses ways to prepare for Oracle Fusion Applications by following best practices. It recommends keeping current with Oracle Applications releases, inventorying business assets, and preparing a roadmap for Fusion. It also suggests leveraging future-proof solutions by rethinking customizations, consolidating master data, embracing SOA integration, extending business intelligence, and centralizing lifecycle management.
SAP Business Suite 7 includes core applications like SAP ERP, SAP CRM, SAP SRM, and SAP SCM. It aims to simplify the user experience across applications by aligning the look and feel, using roles and work centers for navigation, and launching reports from a central report launchpad. It also standardizes on Web Dynpro ABAP as the main development technology and provides tools like the Floorplan Manager and Power List for efficient UI development and configuration. These changes are meant to improve user productivity and satisfaction with a more unified user interface.
In this presentation we provide an overview of how the SAE process can evolve to support Application Modernization, by introducing new disciplines to cover the planning and architectural aspects of Application Modernization, the discovery of knowledge encapsulated in the applications, and finally to perform the reengineering that may result in new business requirements.
Addvantum is a global IT consulting firm that provides Oracle cloud solutions such as Oracle Fusion ERP, HCM, Financial Management, Supply Chain Management, and Project Portfolio Management. It has delivery centers in multiple countries and offices that provide consulting, implementation, and management services for Oracle products. Addvantum aims to help businesses improve processes, access real-time data, increase productivity, and reduce costs through implementing modern Oracle cloud applications.
Implementation of eProfile and Benefits of using Talent Summary and Manager D...NERUG
This presentation focuses on eProfile as a collaborative application that enables employees to maintain their own profiles, thereby decreasing administrative time and costs and increasing data integrity. eProfile ensures that data changes comply with the organization's requirements
The session will focus on:
• Managing personal information
• Self-service functionality
• Manager Dashboard
• Talent Summary Dashboard
• Workflow user preferences
The document discusses the challenges of migrating Oracle Forms applications to the Application Development Framework (ADF). It provides a roadmap for the migration including defining feasibility and phases, analyzing applications to identify obsolete code, relocating business logic, and redesigning applications as needed. The document recommends starting with a pilot migration project to integrate Forms with service-oriented architecture and Java, while pursuing new development in ADF. It also discusses tools that can assist with the migration like JHeadstart and provides recommendations on reporting options after migrating to ADF.
The document discusses VisiFire, an open source data visualization tool. It provides an overview of VisiFire and its features, including its chart designer for creating charts, dual licensing model, and examples of integrating VisiFire into web pages using JavaScript to render static and dynamic charts from XML configuration. Real-world examples are shown for creating dashboards with VisiFire on a SharePoint platform.
This document provides an overview of the SAP Business One Software Development Kit (SDK). It discusses the SDK components, which include the Data Interface API and User Interface API. The Data Interface API allows developers to access business objects and transactional data, while the User Interface API allows access to screen objects and system events. It also discusses tools for development like SAP Business One Studio and Studio for Microsoft Visual Studio. Additional topics covered include add-on packaging and deployment, integration frameworks, and deployment options for SAP HANA, mobile, and cloud.
Oracle has been working hard for several years in building Oracle Fusion Applications which are slated to be released sometime during 2010. In this session, you will learn basic concepts of Fusion Applications, User Experience/UI Shell, features and functionality of Applciations. Present information about the Oracle Fusion Applications Present key concepts and ideas behind Fusion Applications Discuss the key technologies used by Oracle for Fusion Applications
Unique prototype-based methodology.
Customized prototype. Ready for the first meeting.
Oriana uses a special, prototype-based development methodology to meet business and IT needs in a unique, integrated way. This means that our clients don’t have to deal with a lengthy system plan. Instead, they can view the demo version of their own Customizable Business Application at the first meeting, even while their needs are still being assessed.
Extending and improving bps romania 30th of nov 2010Doina Draganescu
The document summarizes Oracle's solutions for extending and improving business processes across disparate applications. It outlines challenges with traditional application-centric customization and integration approaches. Oracle's solution is a unified application extension and BPM platform using a three step approach: 1) Extensions with a common toolset, 2) Shared services infrastructure, 3) Cross-application BPM. Case studies show how British Telecom, Qualcomm, and Eaton Steel benefited from improved processes, cost savings, and increased flexibility. The document promotes Oracle products like SOA Suite, BPM Suite, and next steps to learn more.
This document provides an overview of Oracle's Siebel CRM Open UI. Some key points:
- The Open UI provides a platform for desktop, mobile, connected and disconnected use with a familiar look and feel across browsers and devices.
- It is accessible, easy to deploy via URL and credentials, and supports existing application definitions and integration.
- The demonstration highlights the Open UI framework and tools, and how it defines CRM interactions through a user-centered approach.
- The roadmap focuses on enhancing industry applications, horizontal processes, and partner portals with rich interfaces to improve the user experience.
The document discusses the need for desktop integration of CRM data and processes in Outlook and Notes. It outlines how Siebel CRM Desktop bridges the gap between how users work and how enterprise applications work by allowing users to manage a subset of CRM data directly in their email/calendar application while enforcing validation rules and syncing with the central CRM database. An overview of Siebel CRM Desktop describes its basic functionality of sharing native data between applications, linking data, and exposing CRM data within the desktop while applying validation rules to minimize issues.
The document discusses a proposed merger between two gym chains, NG and DMV. Key points of the merger include combining operations under a single parent company while keeping individual branding, implementing a new CRM system to reduce costs, introducing tiered membership plans and day passes, and installing smart machines to improve the user experience. The merger aims to leverage the strengths of each company by combining NG's lower expenses with DMV's better growth opportunities in urban areas. Financial projections estimate the merger could save $6 million annually through the new CRM system while raising additional capital through long-term membership deals. An implementation timeline outlines steps over 1-2 years to finalize the merger and integrate new systems and technologies.
Hybrid Cloud Service on the ThinkFree Mobile Android PlatformBenedict Ji
This document discusses the history and evolution of cloud computing from mainframes to client/server systems to today's cloud computing era. It outlines the shift from vertical integration by large technology companies to a more horizontal, service-driven model provided by companies like Salesforce, Microsoft, and Amazon. The rest of the document focuses on ThinkFree's hybrid cloud and mobile office solutions, providing case studies of organizations using ThinkFree across various deployment scenarios from public to private clouds to mobile access.
The document discusses Oracle's Policy Automation software for automating policy and legislation implementation. It focuses on modeling, automating, and optimizing policy and legislation for public sector and regulated industries. Key capabilities include dynamic self-service applications, eligibility determinations, benefits calculations, and policy visualization tools. The software aims to help modernize social welfare systems through integrated case management and a unified citizen view across services.
This document summarizes Oracle Policy Automation software. It discusses how the software allows business users to model complex policies and legislation using natural language in Microsoft Office programs. It can then automate decision-making and generate explanations. The software provides benefits like faster rule changes, improved customer service, and lower IT costs compared to traditional approaches. It also discusses example customers and outcomes they have achieved.
Good Life Insurance Company has experienced declining sales and agent departures due to poor investment performance following the financial crisis. This has led some major clients to withdraw funds. Deloitte has been hired to help Good Life develop new products to revitalize sales. Some key human capital issues include retaining top agents, aligning compensation with new products, and ensuring employees have the skills to sell the new offerings successfully. Deloitte will need to analyze Good Life's human capital strategy and make recommendations to address these issues as part of developing the new products.
This document provides an overview of the Siebel Business Process Framework and Workflow Guide. It discusses the architecture used to develop, simulate, and deploy workflow processes. It also describes how to create workflow processes by adding steps, connectors, and properties. Additionally, it covers testing, administering, and migrating workflow processes as well as configuring workflow policies.
Oracle policy automation overview v4 july 2010Sakis Kostas
Oracle Policy Automation (OPA) provides policy automation capabilities that:
1) Dramatically improve the time it takes to implement changes to complex policies and rules while ensuring consistency and accuracy in decisions.
2) Allow business users rather than IT to create and manage policy content using familiar tools like Word and Excel, reducing training needs.
3) Provide simulation, scenario modeling, and audit reporting to analyze the impact of policy changes and document decision making.
8 myths About Moving from Siebel to SalesforceMaricor
This document debunks 8 myths about moving from Siebel to Salesforce. It summarizes that data is safe in the cloud due to Salesforce's security features and ISO 27001 certification. It also notes that the cloud is scalable as Salesforce has proven to handle large enterprises of over 65,000 subscribers. Finally, it mentions that Salesforce has more functionality than just applications through tools for customization like Apex code and Visualforce.
This document provides information about Oracle Policy Automation (OPA) including:
- OPA's components include the determinations server, determinations engine, and OPM web determinations function.
- It can be deployed either standalone or with connectors to applications like Siebel and SAP.
- The company providing expertise in OPA consulting, implementation, and integration services has over 30 consultants with skills in OPA functionality, technical architecture, and infrastructure.
CRM magic with data migration & integration (Presentation at CRMUG Summit 2013)Daniel Cai
This is the deck that I presented to CRMUG Summit 2013 in Tampa. During the session, I tried to discuss various options that you may have for Microsoft Dynamics CRM data migration and integration, including some best practices that you can leverage. This deck is an updated version of my XrmVirtual presentation on Apr 9, 2013.
Oracle Policy Automation - Making Policies Work for You (NCOAUG 2014)anilnt
This document discusses Oracle Policy Automation (OPA) and how it can be used to automate policy decisions. OPA allows business users rather than technical experts to define rules in natural language. It provides transparency into how decisions are reached and can integrate with existing systems through web services. OPA can handle high volumes of automated decisions and is offered both on-premises and as a cloud service. Examples of where OPA could be used include social services, taxes, licenses and permits, human resources, and grants.
How to increase effectiveness of your business with UX design in your CRM?
Why UX is so important for CRM systems?
What are tangible results of designing
user-friendly CRM?
How to design a user-centered CRM?
What are the elements of well- designed system?
This document provides a strategy and roadmap for Siebel CRM. It discusses enhancing the customer experience with industry innovations and increased business agility. It highlights improvements to Open UI performance, application usage pattern capture, and redesigned search capabilities. The roadmap also outlines automation capabilities for various industries like communications, financial services, public sector, field sales, and field service.
This document provides a strategy and roadmap for Siebel CRM. It discusses enhancing the customer experience, increasing industry innovations, and improving business agility. Key areas of focus include moving to the cloud, integrating Oracle CX solutions, leveraging IoT, and automating processes. The roadmap outlines upcoming innovation packs and features to simplify the UI, improve mobility, analytics, and customization options through 2022.
The document describes new features in Oracle's Siebel CRM Innovation Pack 2014 release. Key updates include a new responsive user interface designed for mobile and desktop, expanded industry-specific functionality, and enhancements that improve the customer experience and business agility while reducing costs. The release focuses on customer experience, industry innovation, and business agility.
The document provides information on Capgemini's capabilities for migrating customers from Siebel CRM to Salesforce CRM. It discusses Capgemini's expertise in Salesforce and Siebel implementations, its proven migration methodology, tools to accelerate the migration process, and key considerations for migrations. The conclusion emphasizes Capgemini's experience and tools for CRM modernization projects. Case studies of past Siebel to Salesforce migrations for various companies are also summarized.
DevOps aims to improve collaboration between development and operations teams to accelerate software delivery cycles and reduce risks. This allows for more frequent and reliable software releases while incorporating customer and end user feedback. The document discusses how DevOps addresses inefficiencies in traditional software development models and leverages practices like continuous integration, delivery, deployment and monitoring. It also explores how DevOps and hybrid cloud environments can help organizations improve customer experiences through faster and more reliable application updates.
Risks & Rewards of Upgrading to the Latest Version of Siebel CTMSPerficient, Inc.
Because Siebel Innovation Pack (IP) 2016 was such a significant departure from previous Siebel versions, our clinical operations team devoted much of last year to beta testing it, helping Oracle identify and iron out the kinks. Now that we have finished our assessment of the risks and rewards of upgrading Siebel Clinical to IP2016, we are ready to share them with you.
In this SlideShare, Param Singh, director of clinical operations solutions, highlights not only the features and benefits of IP2016, but the risks involved in upgrading, including a look at computer system validation (CSV) and regulatory compliance issues.
We also provide a sneak preview of IP2017, based on the insider information we receive as an Oracle Platinum Partner.
The document discusses Simplicité, an application platform as a service (aPaaS) that aims to help IT professionals deliver custom enterprise applications. It does this by improving time-to-market, aligning applications with business needs, and reducing costs. Simplicité is a versatile, business-oriented platform that allows configuration instead of coding to quickly adapt applications. It can run on-premises or in various cloud environments. The document outlines Simplicité's benefits for different user types and describes its management team and roadmap.
THE OPEN SOURCE OPPORTUNITY: Monetizing Open Source Though Partnershipscyberopticgroup
Small businesses struggle with piecing together disparate systems from multiple vendors, costing time and money and inhibiting productivity. Open source software provides an opportunity for partners to help small businesses implement enterprise-class open source applications and gain significant revenue through professional services. The document outlines CyOp's value proposition as a partner that can implement and support open source applications both on-premises and in the cloud to address small business needs without vendor lock-in.
[WSO2 API Day Chicago 2019] Pace Layering to Prioritize Business Initiatives ...WSO2
Pace Layering is an essential Gartner framework that helps prioritize business initiatives for digital transformation.
From a technical standpoint, Mashable Application Service or Cell Architectures are the new standards for flexibility.
Quinnox brings a unique perspective that combines the benefits of Pace layering and our proprietary methods to deliver predictable pathways for Cell-based architecture that enable faster digital transformations.
Join us at a city near you to learn how to achieve API-driven integration agility - https://wso2.com/integration-summits-2019/
Siebel Innovation Pack 2015 - новый инструмент для Вашего бизнесаcrm2life
В Sibel CRM Innovation Pack 2015 представлены новые функции и улучшения для Социального Сектора, Финансовых Сервисов, Сферы Высоких Технологий, Сферы Потребительских Товаров и т.д.
Более подробно о новинках для каждого сектора и новых возможностях смотрите в презентации.
SoftClouds & Siebel Our Expertise.
- Incubation, Innovation labs at SoftClouds
- Ideate & create on “next-gen” solutions & connected platforms
- Migration/lift-n-shift to cloud (OCI, AWS, Azure, GCP, etc.)
- Build Siebel plugins
- Innovate on solutions like AI, NLP, etc.
- Modernization with integrations (Gen AI, Oracle CX, etc.)
- Custom DevOps - CI/CD, etc. for new age development strategies
- Bringing ideas to reality with execution
Why SoftClouds:
- Recognized track record in CRM/CX implementations
- Deep technical expertise in Siebel & CX technologies
- Deep industry experience
- Understanding today’s needs & vision for tomorrow’s demands
- Proven methodology – flexible approach
- Trusted partner with an innovative mindset
For more information, please contact us @ info-at-softclouds.com or visit our website @ www.softclouds.com
How Schneider Electric Transformed Front-office Operations With Real-time Dat...Informatica Cloud
Many of the world’s corporations use Salesforce.com to drive their front office, and while most experience success others encounter roadblocks and difficulties as their Salesforce footprint grows. Countless customers suffer from a lack of up-to-date information which impedes business progress and stifles end-user productivity.
This presentation describes how Schneider Electric SE, a multinational corporation that specializes in electricity distribution, automation management and components product for energy management, used Informatica Cloud to improve the operational efficiency of their Salesforce.com front-office.
It also details how Schneider Electric was able to make key data readily available to Sales teams in real-time, on the right device, to ensure the success of a highly visible front-office integration initiative.
To watch this presentation visit : http://youtu.be/kU2A1xMvaI8
For a 30 day free trial of Informatica Cloud visit:
http://www.informaticacloud.com/trial
Transforming How We Deliver Value: Agility at ScaleTechWell
Continuous delivery in software development allows us to deliver incrementally, get quick feedback, and react. A key enabler is the adoption of agile techniques and methods; key inhibitors in the enterprise are size, scale, and complexity. The Rational ALM organization is a typical enterprise, and our teams have (mostly) adopted agile principles. But agility at enterprise scale is not the same as team-based agile development. Now we must coordinate work across multiple interdependent teams to deliver value, rather than focusing on developing a single product or application. Amy Silberbauer shares her experience of adapting SAFe in an enterprise organization and describes the struggles, mistakes, and successes throughout that process. Amy identifies the key challenges, including the need to identify value, provide the right data for various audiences, and the inherent required culture shift. Learn how to avoid some common pitfalls as you and your own organization embark on this same transformation.
This document provides information about a DevOps workshop that IBM can sponsor for clients. The workshop aims to help clients develop a pragmatic approach to adopting DevOps practices to balance optimization and innovation. The goals are to understand business and IT goals for DevOps, identify gaps in DevOps capabilities, and create a prioritized roadmap for adoption. The workshop would involve executives, developers, and operations staff and last 6-7 hours, with follow-up presentations of results and recommendations. IBM also offers related workshops focused on transformation using Bluemix and best practices.
ZIE for Transformation- Modernize Green Screen ApplicationsHCLSoftware
HCL ZIE for Transformation extends mission-critical terminal applications to the web, mobile, or as standard SOAP or RESTful web services without touching the existing application. No rewriting, refactoring, or access to application source code is required. It offers dynamic user interface transformation, intuitive application navigation, and the creation of web services to reduce disruptions, enable business process optimization, increase end-user productivity, and minimize cost.
Jeffrey Hedgepeth is a seasoned IT consultant and Siebel specialist with over 15 years of experience managing complex CRM implementations. He has extensive experience leading both onshore and offshore teams in designing, developing, and integrating Siebel applications. Currently, he works as a senior solutions architect providing strategic consulting services and leading CRM projects for various clients.
This document discusses a project to implement Hadoop on AWS to provide business analytics for a Brazilian retail pharmacy chain. Key aspects of the project include:
- Migrating legacy retail data to AWS for processing using Hadoop and tools like Cloudera, Hive, and Tableau to build interactive dashboards and reports.
- The goals are to provide mobile-friendly analytics with up-to-date sales data in under 10 seconds to help with retail decision making.
- The architecture proposed utilizes AWS services like S3, EC2, data pipes and Cloudera on EC2 to process petabytes of retail transaction data from physical and e-commerce sources.
- Tableau is chosen as the
My presentation for our Benelux IBM Rational Innovate event. This presentation explains how the IBM Bluemix and devops as a service solution can be used for modern cloud based development.
The document discusses Oracle's Customer 2 Cloud program which allows customers to convert existing on-premise software spending and unused seat licenses into Oracle cloud application services. The program provides attractive financial incentives to move to cloud services, rapid deployment options through packaged integrations, and expert guidance from partners like IBM to help customers seamlessly transition to the cloud.
This document summarizes a presentation about preparing and adapting marketing strategies for the 2020 holiday season given the changes brought about by the COVID-19 pandemic. It discusses the results of a survey of 154 senior executives on their views of market changes and consumer behavior. Some of the key points made are that most companies feel they can adapt quickly to changes, this holiday season will have more online shopping and less travel and social gatherings, and personalization and trust in brands will be increasingly important. It also suggests that investments in websites and digital marketing will be more important than ever.
Transforming Pharmacovigilance Workflows with AI & Automation Perficient, Inc.
Medical information call centers have an opportunity to transform the way they capture, code, and analyze adverse events (AEs) and product quality complaints (PQCs) with artificial intelligence (AI) and automation.
The use of such innovative technology improves data quality and consistency, compliance, and operational efficiency. It helps reduce the frequency of your pharmacovigilance (PV) operations resources going home, saying, “I have more to do at the end of the day than I did when I started."
Our one-hour, on-demand webinar shows you how you can use AI and automation to turbo-charge your end-to-end PV system. Use cases and demonstrations will include:
Analyzing safety data
Auto-coding verbatim terms to official medical dictionary terms
Auto-creating an AE case in your database
Converting speech to text
The Secret to Acquiring and Retaining Customers in Financial ServicesPerficient, Inc.
The document discusses customer intelligence in the financial services industry. It defines customer intelligence as the strategic combination of data, analytics, technology, and operations to acquire and retain customers through data-driven insights. It outlines challenges such as legacy systems, lack of skills, and no coherent strategy. It provides examples of how insurers and banks are using customer data for personalization. It also presents a customer intelligence framework and discusses measures for customer engagement, acquisition, and retention.
Oracle Strategic Modeling Live: Defined. Discussed. Demonstrated.Perficient, Inc.
The only thing certain about forecasting in a volatile economy is that the future is unpredictable. Historically, organizations have effectively utilized statistical techniques for short-term business planning, but leveraging actuals no longer allows us to predict the future. The ability to be prepared, responsive, and agile under these conditions is becoming a crucial success factor. Oracle Strategic Modeling can help you better navigate change to cope with uncertainty.
If your CFO’s questions regarding earnings, liquidity, and cash flow are unceasing and far-reaching, watch our on-demand webinar for a deep dive into strategic modeling. We modeled real-world scenarios to show how you can:
Quickly and easily develop a hierarchical model of your business
Leverage multiple pre-built functions to forecast key performance drivers
Provide transparency on forecasted financials via audit trail
Utilize goal seek to set financial targets and estimate the financials drivers necessary to achieve it
Perform sophisticated “what-if” analysis via simulations to improve the accuracy of your forecast
Use built-in dashboard functionality to deliver powerful reporting capabilities
While many stay-at-home orders have been lifted, consumers’ new digital buying behaviors and habits are here to stay. Watch our panel discussion on the accelerated need for commerce and learn how commerce and content can transform our digital economy.
Topics include:
-What is the “experience economy” and how do you leverage it? -If you move beyond product and price, what’s next?
-How business models have shifted and what you can do to break down silos and leverage new processes to capture the digital dollar.
-How organizations have built agile teams to address the ever-changing needs of customers, including responsive approaches that address the omnichannel consumer.
-Technologies that are best suited to enable your business and customers – and how headless commerce has changed the game.
-How the future of commerce is changing, and what you should do now to prepare.
Our panel features Jordan Jewell, IDC Research analyst known for his insight into the commerce industry. Joining him from Perficient is general manager Brian Beckham, who brings deep expertise in content management and empowering organizations in their digital transformations. Rounding out the panel is Episerver’s Joey Moore, who has spent the last decade helping organizations across the globe advance their digital maturity.
Centene's Financial Transformation Journey: A OneStream Success StoryPerficient, Inc.
Centene, a large multi-line managed care organization, was looking to modernize and streamline its corporate performance management (CPM) applications.
Centene had to move data between platforms multiple times during the close process so that close data could be fully consolidated and made available for reporting. This process had numerous challenges and inefficiencies that Centene wished to improve upon so that they could provide a more streamlined and more transparent process to the functional teams that leverage consolidated financials in their systems for reporting and analysis.
Centene chose OneStream XF for global and US consolidations, currency conversion, eliminations, and ownership percentage.
Michael Vannoni, director, financial systems solutions discussed the migration to OneStream XF including:
-Factors leading to the selection of OneStream XF
-Details of the solution design
-Benefits realized with global consolidation implementation
-Future planned enhancements
WHODrug Koda, developed by Uppsala Monitoring Centre (UMC), is an automated coding service, which uses artificial intelligence (AI) to automate the coding of drug names and ATC selections, improving consistency and operational efficiency. It can also be used to accelerate dictionary upgrades, including the transition from WHODrug B2 format to B3.
Through API (Application Programming Interface) web services, the coding engine can be integrated with custom or off-the-shelf drug safety, medical coding, or data management systems.
In this webinar, Perficient and UMC discussed WHODrug Koda and how you can integrate it into your medical coding activities.
Preparing for Your Oracle, Medidata, and Veeva CTMS Migration ProjectPerficient, Inc.
There are multiple reasons why companies migrate to a new clinical trial management system (CTMS). Still, the two most common are mergers and acquisitions (i.e., CTMS consolidation) and the desire to switch CTMS vendors. Regardless of the reason, many of the best practices, processes, and tools are the same.
In this webinar, we looked at the migration approaches taken across several case studies. You’ll come away with an understanding of:
Pros and cons of each CTMS migration method
Types of migration tools, including APIs, ETL tools, and adapters
Approximate timelines and costs associated with each migration method
The topics discussed in this webinar can be applied to any CTMS migration project, whether you’re moving to or from Oracle’s Siebel CTMS, Medidata’s Rave CTMS, and Veeva’s Vault CTMS.
Accelerating Partner Management: How Manufacturers Can Navigate Covid-19Perficient, Inc.
The pandemic has ushered in a new normal for manufacturers, and the impact of digital communication is more important than ever.
View our on-demand webinar with Tony Kratovil, Regional Vice President of Manufacturing at Salesforce, and Eric Dukart, National Sales Executive at Perficient. They covered why the right digital strategies are critical for manufacturers in the wake of COVID-19.
Our webinar covered:
Current challenges with forecasting, collaboration, and disruptions to distribution networks.
Insights for stabilizing operations, accelerating partner management, and developing a digital strategy that differentiates your business.
Candid Q&A with real-world examples.
New Work.com resources to help manufacturers restart safely and rebuild.
Tools and resources to move forward – fast.
The Critical Role of Audience Intelligence with Eric Enge and Rand FishkinPerficient, Inc.
Things move quickly in marketing. How do you identify what your customers need and how you can help? Now more than ever, audience intelligence is the key.
Audience intelligence is about understanding your target customers, their needs, what resonates with them, and how you can reach them. Eric Enge (Digital Marketing Principal, Perficient) and Rand Fishkin (Co-Founder & CEO, SparkToro) discussed this topic live on May 7, 2020. Watch to hear tactics for gaining a better understanding of your customers, how to use audience intelligence to optimize your marketing now, and more.
Cardtronics, the global leader in ATM deployment and management, decided to retire its on-premises Hyperion solution to gain the operational efficiencies, features, and functionality provided by a best-in-class cloud solution.
Cardtronics chose Oracle EPM Cloud including Financial Consolidation and Close, Planning, Management Reporting, Account Reconciliation, Enterprise Data Management, as well as Oracle Analytics Cloud.
In this video, project owner Richard Ng, director, financial systems, Cardtronics, discusses the migration to Oracle EPM Cloud including:
Multi-release 18-month deployment schedule across multiple countries
Benefits of a global Chart of Accounts for ERP and EPM
Seamless integration across ERP Cloud, HCM Cloud, and EPM Cloud
Michelle Gilbert presented on new features and updates in Microsoft Teams. Key points include:
- Over 100 new features were added to Teams in 2018 across chat and collaboration, meetings and calling, apps and workflows, and admin and security.
- In 2019, additional features were added including private channels, location sharing in meetings, praise badges in chats, and new meeting roles.
- Upcoming features will allow adding additional participants to meeting chats, proximity-based meeting joins, and "Meetings First" mode to optimize Teams for meetings.
Empower Your Organization with Teams & Remote Work Crisis ManagementPerficient, Inc.
The document discusses crisis management and how technology can help organizations prepare for and respond to crises. It defines crisis management and lists its key aspects such as communications, disaster response plans, risk audits, and minimizing financial and reputational impacts. It then describes several Microsoft technologies and tools that can assist with crisis communication, remote work, and automating responses, including SharePoint, Yammer, Teams, bots, and templates built using the Power Platform.
Implementing Microsoft Teams in phases allows organizations to assess current communication tools, pilot the new platform, and track results to change user behaviors over time. Key steps include planning a client-specific strategy, conducting technical pilots and end-user training, and consulting business units on adopting new collaborative behaviors supported by Teams. Incentives like prizes and gamification can boost user engagement with learning activities at each phase of deployment.
Microsoft Teams: Measuring Activity of Employees Working from HomePerficient, Inc.
This document introduces Ed Senez as the president and co-founder of the company. It poses questions about how digitally transformed the company currently is, what success in digital transformation would look like, how to know if digital transformation efforts are providing business value, and why the business should fund ongoing digital transformation initiatives. The document does not provide any further details or context to answer these questions.
Securing Teams with Microsoft 365 Security for Remote WorkPerficient, Inc.
The document discusses implementing a Zero Trust security model using Microsoft 365 services. It provides 12 key tasks for security teams to quickly implement important capabilities for remote work, including enabling multi-factor authentication, configuring threat protection in Office 365 and Azure, implementing mobile device management with Intune, and training users. It also maps the tasks to Microsoft 365 licensing plans to help organizations determine which capabilities they can access.
This document introduces Ron Jones and David Chapman as directors at Perficient, a Microsoft partner with nearly 4,000 team members globally. It promotes Perficient's remote-ready services for digital transformation projects using Microsoft 365, including free virtual consultations, rapid Teams deployment in 10 days, and crisis communication solutions. An agenda outlines training and engagement activities to accelerate Teams adoption. Upcoming webinars on security, change management and knowledge management are also listed.
Preparing for Project Cortex and the Future of Knowledge ManagementPerficient, Inc.
Microsoft has turned traditional enterprise content management on its head with its recent announcement of Project Cortex.
Project Cortex uses advanced artificial intelligence to harness collective knowledge from across the enterprise and automatically organize it into shared topics like projects, products, processes, and customers. Using AI, Cortex creates a knowledge network based on relationships among topics, content, and people and delivers it in the apps you use every day – Office, Outlook, and Teams.
This webinar examined Project Cortex in more detail, including:
• What is Project Cortex?
• Why is Project Cortex different than other knowledge network projects previously introduced?
• How does incorporating AI and automation change the game?
• What is possible with Project Cortex?
• What can you do to prepare?
Utilizing Microsoft 365 Security for Remote Work Perficient, Inc.
With an increasingly mobile workforce, and the spread of shadow IT, the rapid rise of cybercrime - companies must find unique ways to effectively manage their sprawling SaaS portfolio.
Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
3. 3
Agenda
What will you get from this webinar?
Perficient overview
Summary of the common problems faced by Siebel customers
A framework of options for Siebel
Pros and cons of investing in Siebel
Recommendation for a modern approach to Siebel projects
Case study of Siebel modernization
4. 4
About Perficient
Our Oracle CX Practice
Practice
Started
1999
Successful
Projects
500+
Services &
Expertise
• CX Strategy
• Experience Design
• Portal Integration
• Architecture
• Sales Automation
• Marketing Automation
• Service Automation
• Call Center
• Field Sales
• Field Service
• CPQ
• Integration
• Upgrade & Technical
Architecture
• Program Leadership
• Change Management
Our Oracle Partnership
Oracle Platinum partner with multiple
specializations including Siebel
Deep technical, functional, operational
and strategic expertise across the Oracle
CX portfolio that enables us to create
strategy, design, architect, implement,
train and optimize
Go-To Partner for Oracle Sales Cloud
CX invested Partner Community Member
Work closely with Oracle Product
Management to provide feedback for
future product enhancements
Strong partnerships with Oracle
executives, field sales and marketing
organizations
Perficient Fast Facts
Founded 1997
Public Company - PRFT
Annualized revenues - $500 million
Dedicated Industry & Technology
Practices
27 locations in North America
2,800+ employees
90% repeat business rate
Serving Global 2,000 clients in North
America
Offshore in Europe, China, and India
6. 6
Internet Explorer is end-of-life. What do we do with Siebel?
Our user base hasn’t seen major improvements in years and they want more.
Department <X>/Users want <insert cloud application>, but Siebel is embedded
in our business processes.
Siebel is old technology. How can we modernize?
Corporate strategy says ‘get all systems into the cloud’. How do we do that?
We need a customer portal/mobile solution. What are our options?
Siebel CRM: Where do we go from here?
7. 7
Framework of Options
Modernize with
Siebel Innovations
This approach:
Involves upgrading Siebel and enhancing
business processes using new Siebel
features such as the Open UI framework
and Siebel Mobile
Can optionally move the servers to cloud
infrastructure-as-a-service
Works well for complex Siebel applications
with well-defined business processes.
Slow Migration or
Hybrid Synergy
This approach:
Involves implementing cloud solutions in
strategic functional areas over time,
replacing pieces of current applications
Involves upgrading Siebel
Facilitated by the development of interim
integrations that will evolve into a final
architecture
Requires business transformation, yet with
managed risk
This approach:
Replaces existing on-premises application
features with cloud applications in one shot.
Involves heavy business transformation to
shift processes into the focused, and limited,
capabilities of various cloud solutions
Works well for simple Siebel application use
Replace Siebel
with Cloud Solutions
8. 8
Framework of Options
Pros:
• Moves functionality into standardized,
managed services
• Consolidates cost of ownership
• Reduces effort involved in management
Cons:
• May require significant business
transformation and change management
• Reduces flexibility to adapt to changing
business needs
Modernize with
Siebel Innovations
Pros:
• Leverages existing investment
• Maintains flexibility in business rules and
processes
• Maintains control over corporate data
Cons:
• Continued maintenance and ownership costs
• May not leverage best-in-class feature sets
prevalent in leading cloud solutions
Slow Migration or
Hybrid Synergy
Pros:
• Leverages existing investment while also
gaining best-in-class feature sets
• Maintains a common centralized data store
with business rules and logic
• Controls and limits business transformation
and change
Cons:
• Increased integration and data management
needs
• Overall cost of ownership and subscription
costs
Replace Siebel
with Cloud Solutions
9. 9
Common Dependencies
Modernize with
Siebel Innovations
Slow Migration or
Hybrid Synergy
Upgrade Siebel
Why?
1. Enables Open UI
a. Removes dependencies on end-of-life software
b. Provides the framework for:
• Creating impressive and efficient user interactions
• Coupling cloud applications with Siebel CRM in
seamless user interactions
2. Brings you into the simplified Siebel Innovation Pack
release cycle
STEP
10. 10
What is the Siebel Open UI Framework?
HTML5/
CSS3/JS
Replaces IE ActiveX browser code with a modern web
framework
UI developed to responsive web standards, use any
browser on any device
Provides a framework for advanced development of
the user experience
Enables user experience enhancements to the Siebel
interface equal to any modern web application
Siebel DB
Siebel Servers &
Configuration
Siebel Web Servers
Existing logic and configuration investment remains
when deploying Siebel Open UI.
Open UI is a new presentation layer for the Siebel application.
11. 11
Modern Technology – Modern Approach
UX Workshops
Planning &
Staffing
Development &
TestingDeployment
Support & Fine
Tuning
Open UI Enhancement Process
• Open UI ideation through User Experience best-practices
• Executive Interviews
• Journey Mapping
• Contextual Interviews
• Identify high-value scope items
• Prune-the-Product
• Interactive Wireframes
• Backlog Prioritization
• Staff appropriately for the release activities
• Web-developers
• User Experience Architects
• Visual Designers
• Highly Experienced Siebel Architects
• Develop and test in iterations
• Deploy and support
12. 12
Case Study 1
Modernizing Siebel to Address Longstanding User Concerns
Problem Statement
Vision
Journey Mapping
Wireframes
Design
Build
Demo Video
13. 13
Case Study: Problem Statement
Top User Complaints
Can’t easily search
Searching in general is difficult, but
biggest complaint is product level search
issues
Too many fields
Screens are overwhelming with
information since screens supports
multiple user roles: Sales, Marketing,
Operations
Too many screens
Example: Sales has to leave the screen,
go to another screen to make an edit and
then back to the original screen to
continue on with a process
No Business Process Guidance
Not sure what to do to accomplish what
they need
Slow Performance
Related to too many applets and fields
on screens
Project Goals
Centered around only Sales and their needs
• Other roles would continue to use
current user interface
Based upon frequent Sales activities
• Preparing for an Account Visit
• Creating a new Opportunity
• Maintaining key attributes of an
Opportunity (dates, revenue
forecast)
• Declaring a Design Win
• Accepting a Design Registration
from a Distributor
Usable and available for Mobile (tablets)
• Makes use of the new Open UI /
Web enable user interface options
Past Improvement Attempts
Smart Scripts
• Created smart scripts to assist
with Opportunity creation and
maintenance
• Screens are so cluttered, sales
does not “see” the buttons to
launch the smart scripts
TBUIs
• Can be business process
focused, so user does not get
screen errors
• Hard for users to find and
launch not intuitive
• Limited usability options for
screen design
14. 14
Case Study: Problem Statement
52 Columns on Opty Header since screens support
multiple roles and not just Sales
Sales user doesn’t see smart script buttons
Not obvious how to launch TBUIs
No visibility to which products are on the Opportunity
15. 15
Case Study: Problem Statement
Attempt to create a screen
where “all edits” can be done
- Overwhelming
- Cluttered
24. 24
Outcome
“This is the most impactful improvement to Siebel that [IT] has delivered in years”
- Freescale Sales User
Virtually Bug-Free Production Deployment
Cut sales user/system engagement times by 80%
Regular user interactions that took 12 user minutes on average now take 2.5 min
25. 25
Internet Explorer is end-of-life. What do we do with Siebel?
Simple Upgrade
Our user base hasn’t seen major improvements in years and they want more.
Modernize the Interface
Department <X>/Users want <insert cloud application>, but Siebel is embedded in our
business processes.
Hybrid Siebel/SaaS
Siebel is old technology. How can we modernize?
Find your real business drivers, then Modernize or Hybrid Siebel/SaaS.
Corporate strategy says ‘get all systems into the cloud’. How do we do that?
Find your real business drivers. Siebel on IaaS, Hybrid Siebel/SaaS, or Replace
We need a customer portal/mobile solution for Siebel. What are our options?
Modernize the Interface
Siebel CRM: Where do we go from here?
26. 26
Framework of Options
Modernize with
Siebel Innovations
Slow Migration or
Hybrid Synergy
This approach:
Replaces existing on-premise application
features with cloud applications in one
shot.
Involves heavy business transformation
to shift processes into the focused, and
limited, capabilities of various cloud
solutions
Works well for simple Siebel application
use
This approach:
Involves upgrading Siebel and
enhancing business processes using
new Siebel features such as the Open
UI framework and Siebel Mobile
Can optionally move the servers to
cloud infrastructure-as-a-service
Works well for complex Siebel
applications with well-defined business
processes.
This approach:
Involves implementing cloud solutions in
strategic functional areas over time,
replacing pieces of current applications
Involves upgrading Siebel
Requires the development of interim
integrations that will evolve into a final
architecture
Requires business transformation, yet
with managed risk
Replace Siebel
with SaaS Solutions
27. 27
Key Takeaways
• Siebel is still the largest, most complete, CRM application in the space
• Every Siebel customer is facing the same decisions
• Options can be boiled down to:
• Replace Siebel
• Modernize using Siebel
• Move into a hybrid Siebel/SaaS architecture
• Software-as-a-Service solutions provide excellent department-level
functionality – at the risk of creating silos within the organization