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MoKa Kafe


   Sherif Afifi


                  Prepared by Sherif Afifi
Menu Reengineering & planning

                   Menu Planning
                    & Design


     Menu                           Using The Menu
                                     for Decision
  Analysis &
                                        making
  Profitability
                  Using the Menu
                   For Budgets &
                   Ratio Analysis
Menu Analysis & profitability

The only real way to maximize
 profit from a menu is to:

• ANALYSE the SALES performance of
  each menu item over a period of time.
Menu Analysis & profitability

How should menus be evaluated

• To determine whether the “right”
     menu items are being sold?
Menu Analysis & profitability


   By answering the two BIG Questions


    Is it                      Is it
 POPULAR                   PROFITABLE
  for my                     for my
Customer ?                  business?
Menu Analysis & profitability

Popular BUT                  Popular
    NOT                         &
 profitable    4 ways to    Profitable
               classify
                Menu
                Items
    NOT                        NOT
Popular &NOT               Popular BUT
  Profitable                Profitable
Menu Analysis & profitability
      High
Popularity




        Low
              Low         Profitability        High
Hot Drinks
                        16.00
                                                    Chart Hot drinks

                        14.00



                        12.00



                        10.00
Contribution




                         8.00



                         6.00



                         4.00



                         2.00



                         0.00
               -2.00%       0.00%   2.00%   4.00%           Menu Mix8.00%
                                                        6.00%        %      10.00%   12.00%   14.00%   16.00%
Pricing Objectives
1. Target sales volume
2. Avoid price competition.
3. Influence competitive pricing
4. Profit maximization
5. Maximize return on investment
6. Achieve optimum cost, sales volume, price and
   profit.
7. Assure short term survival
8. Achieve target growth rates for profit objectives
Pricing Strategy
• MoKa pricing will be comparable to the competition,
  but with the value-added feature of immediate thru
  service and convenience.

• Our food and drinks options are priced to give us an
  attractive margin while at the same time offering value
  to the consumer.

• We want repeat business.

• We also want the experience to remain fresh
Our Pricing Tactics
•   Maybe what will make big money for you is a small change in what you're offering. One of
    the tactics shows you how to break down what you're selling into pieces of value -- then
    how to build it back up into a product worth much more than previously.

•   Maybe it will be a pricing tactic that shows you how to reposition your product in your
    customers' minds. If you change their perception of your value to them - they'll be happy
    to pay more

•   Our brains are set up to notice some things in our environment and not others -- even
    when they're right in front of us.

•   For example, you've probably already noticed that many merchants price at 9.99 instead
    of 10. Those who have tested the two prices have found that they can increase orders 5-
    15% by dropping that penny.

•   We are less In prices than Starbucks by -17% and we are more than Dr.Cafe by 17%
Price Elasticity
• Price Elasticity of Demand is a measure of how responsive demand
  is to a change in price. If a price change leads to a considerably
  bigger change in quantity demanded, we would consider the good to
  be responsive to a price change: hence elastic. If, however, a similar
  price change leads to a much smaller change in demand, we would
  consider it inelastic.

• To get a more precise measure than this of the responsiveness to a
  price change we can calculate a value for price elasticity of
  demand. We use the formula:

PRICE ELASTICITY OF DEMAND = percentage change in demand
                                           percentage change in price
Price Elasticity of demand
  Price




          The strength of
           the brand will
             affect the
             elasticity

                                Demand

                            Quantity
MoKa Kafe
 Menu Board Items
MoKa Kafe
     Cold Drinks             Reg   Med     Large
1    Ice MoKa                      11.99   13.99
2    Moka Smoothies                11.99   13.99

 3   Ice Latte                     11.99   13.99
10   MoKa Klassic                  11.99   13.99
11   Ice Kappucino                 11.99   13.99
 9   Ice White ChoKolate           11.99   13.99
10   Toffee Koffee                 11.99   13.99
11   Ice White ChoKolate           11.99   13.99
12   Ice Kappucino                 11.99   13.99
13   Almond MoKa                   11.99   13.99
14   Irish MoKa                    11.99   13.99
15   Persian                       11.99   13.99
16   BlacK Forest                  13.99   15.99
17   RocKy Road                    13.99   15.99
     Bottled Drinks
 1   Beer                          3.99
 2   Bison                         3.99
 3   Bison Diet                    3.99
 4   Cade Blue                     3.99
 5   Cade Pink                     3.99
6    Cade Green                    3.99
 7   Cade Red Grape                3.99
8    Cade Cranberry                3.99
 9   Cade Apple                    3.99
10   Mineral Water                 1.99
MoKa Kafe
           Pastries
 1   Original Glazed         5.99
 2   Strawberry Glazed       5.99
 3   ChoKlate Glazed         5.99
 4   Cinnamon Apple Filled   5.99
 5   Karmel Kreme Krunch     5.99
 6   MoKa Muffin             5.99
 7   Blueberry Muffin        5.99
 8   ChoKolate Muffin        5.99
 9   Cheese Kroissant        5.99
10   Butter Kroissant        5.99
11   ChoKolate Kroissant     5.99
13   Date Pinwheels          1.99
14   Cheese Cake Ring        5.99
15   CooKies'                1.99
Bagels Sandwiches
Bagels Sandwiches
MoKa Kafe
                                Food Items
     Bagels Sandwiches
1    Colorful Shrimp Spread Bagel            9.99
2    Artichoke Cream Cheese Spread           7.99
3    Olive Paste Bagel                       7.99
3    Vegetable & Cheese Bagel Sandwich       7.99
5    Blue Cheese Pecan Spread                7.99
6    Mini Bagel Sandwich                     5.99
     Sandwiches
 1   Four Seasons Sandwich                   15.99
 2   Smoked MacKerel Sandwich                15.99
 3   Smoked Salmon Sandwich                  17.99
 4   Roast Beef With Blue Cheese             13.99
 5   Roast Beef                              13.99
 6   Caesar ChicKen                          13.99
 7   Panini Sandwich Cheese                  11.99
 8   Panini Sandwich Tuna                    11.99
 9   Panini Sandwich TurKey                  11.99
10   Falafel Rolls                            7.99
11   Tuna Sandwich                            9.99
12   ChoKolate & Halawh Sandwich             11.99
     Salads
1    Potato Salad                            9.99
2    Italian Salad                           9.99
3    Greek Salad                             9.99
4    Beans Salad                             9.99
5    Vine Leaves                             9.99
     Pizza
1    Pizza Pepperoni                         19.99
2    Pizza Mushroom                          19.99
Hot Drinks Menu Board Images
Cold Drinks Menu Board Images
Desserts Menu Board Images
Food Items Menu Board Images
Menu Flyer
Menu Flyer
Our Strategy
MoKa's strategy is to show people that it has an excellent product and
convenient accessibility.

To execute on this strategy, Mocha is placing the Drive-Thrus and
Mobile Cafes at easily accessible locations throughout the country.

MoKa is pricing its product competitively and training the production staff to
be among the best Baristas in the country.

Then, through coupons and display ads at the locations, In so doing, Mocha has:

1.   Provided a customer with a quality product at a competitive price.
2.   Provided the customer with a more convenient method for obtaining their
     desired product.
3.   Provided the customer direct -mailing programs and community involvement
     programs
Site Selection Strategy
                             Price
              Visibility                   Traffic



Lease/terms                                           Accessibility




Duration of                                         Size/expansion
  Lease                                                 options




       Image of the                        Potential
       neighborhood                     evolution of the
                                         neighborhood
                           Safety and
                            security
Site Selection Strategy
     •
•     Company Locations and Facilities

MoKa Kafé International will open ten-eleven facilities on Riyadh over the first year. Twenty five or more
facilities will be placed throughout KSA over the next three years.

The demographic and physical requirements for a location are:

1.     Traffic of 40,000+ on store side.
2.     Traffic of 20,000 + for the malls.
3.     Location Evaluation Form To exceed 75%
4.     Visible from roadway {Drive –Thru, In-Line}.
5.     Easy access with light if less than 30,000 {Drive –Thru, In-Line}.
6.     Suitable capacity for customers {In-Line }
7.     Established retail shops in area.
8.     To meet the Break-Even point in the second year of operations
9.     By the third year of operations to achieve 15% net profit.
Feasibility Study For Locations
Because a feasibility study serves as the foundation for the Business Plan, we cannot develop a Business Plan for a project unless we have
    conducted a feasibility study. . Our work includes the following:

     Site Analysis, Data Collection and Research
      gather data necessary in developing key operating assumptions, and review the potential site(s). We review local competition in the
     market area, identify characteristics and sources of customers, and look to establish a basis for expected demand through identification of
     potential traffic generators. Our analysis includes area demographics, area business and industry, area colleges, construction activity
     (residential and non-residential) and traffic counts and patterns.

     Along with a study of the potential demand for the facility, an analysis of the competition is also undertaken. Our competitive analysis
     includes a profile of area cafes and their offerings and an assessment of market opportunities discovered in the competitive research along
     with the strengths and weaknesses of each.

     Development of Assumptions and Revenue Projections
     The information developed above is used to estimate the proper size of the facility and the cost of its development. We then prepare
     operating projections for the facility; revenue estimates are based on seasons, periods, anticipated customer counts and anticipated check
     averages. We consider all revenue centers established in the work described above. Sales are estimated for three scenarios; worst-case,
     best, and most-likely. In addition, we project the facilities' staffing requirements along with the project's labor cost. We will prepare pro
     forma income and expense statements for the first year of operation. We then proceed to refine the preliminary estimates in order to
     determine an appropriate budget for construction .

     Profit and Loss Statements and Break-Even Analysis
     During this phase, we develop a potential break-even sales level for the facility and conduct sensitivity analysis of key cost variables in
     order to determine changes in profits resulting from future escalation or reduction in operating costs. We also provide a detailed Profit and
     Loss Statement for the first 3 years of operation using the "Most Likely" scenario developed above. We also establish an appropriate level
     of Capital Expense based upon the scope of work required and potential return on investment. Feasibility Studies
The Break –Even Analysis For The Business

                           Break -Even Analysis
          3,000,000

          2,500,000

          2,000,000

          1,500,000
                              Break even point
          1,000,000
Balance




           500,000

                  0

           500,000-    1                     2       3
          1,000,000-

          1,500,000-

          2,000,000-
                                             Years
Site Selection Process
Mocha Org. Structure After 3 Years

                                            Chairman



                                                M.D.



                                            General
                                            Manager


                                   Operations
         Finance                                              Marketing        Purchasing
         Manager                   & Training                 Manager           Manager
                                    Manager


                                                               Corporate
           Chief                           Equipment Care                    Warehouse/Site
                         Area Manager                         Events Sales
        Accountant                          & IT Specialist      Exec          Manager




       Cost Controller   Outlet Managers



                                           Process Structure
Thank You

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Mocha Menu Re Engineering & Site Selection

  • 1. MoKa Kafe Sherif Afifi Prepared by Sherif Afifi
  • 2.
  • 3. Menu Reengineering & planning Menu Planning & Design Menu Using The Menu for Decision Analysis & making Profitability Using the Menu For Budgets & Ratio Analysis
  • 4. Menu Analysis & profitability The only real way to maximize profit from a menu is to: • ANALYSE the SALES performance of each menu item over a period of time.
  • 5. Menu Analysis & profitability How should menus be evaluated • To determine whether the “right” menu items are being sold?
  • 6. Menu Analysis & profitability By answering the two BIG Questions Is it Is it POPULAR PROFITABLE for my for my Customer ? business?
  • 7. Menu Analysis & profitability Popular BUT Popular NOT & profitable 4 ways to Profitable classify Menu Items NOT NOT Popular &NOT Popular BUT Profitable Profitable
  • 8. Menu Analysis & profitability High Popularity Low Low Profitability High
  • 9. Hot Drinks 16.00 Chart Hot drinks 14.00 12.00 10.00 Contribution 8.00 6.00 4.00 2.00 0.00 -2.00% 0.00% 2.00% 4.00% Menu Mix8.00% 6.00% % 10.00% 12.00% 14.00% 16.00%
  • 10. Pricing Objectives 1. Target sales volume 2. Avoid price competition. 3. Influence competitive pricing 4. Profit maximization 5. Maximize return on investment 6. Achieve optimum cost, sales volume, price and profit. 7. Assure short term survival 8. Achieve target growth rates for profit objectives
  • 11. Pricing Strategy • MoKa pricing will be comparable to the competition, but with the value-added feature of immediate thru service and convenience. • Our food and drinks options are priced to give us an attractive margin while at the same time offering value to the consumer. • We want repeat business. • We also want the experience to remain fresh
  • 12. Our Pricing Tactics • Maybe what will make big money for you is a small change in what you're offering. One of the tactics shows you how to break down what you're selling into pieces of value -- then how to build it back up into a product worth much more than previously. • Maybe it will be a pricing tactic that shows you how to reposition your product in your customers' minds. If you change their perception of your value to them - they'll be happy to pay more • Our brains are set up to notice some things in our environment and not others -- even when they're right in front of us. • For example, you've probably already noticed that many merchants price at 9.99 instead of 10. Those who have tested the two prices have found that they can increase orders 5- 15% by dropping that penny. • We are less In prices than Starbucks by -17% and we are more than Dr.Cafe by 17%
  • 13. Price Elasticity • Price Elasticity of Demand is a measure of how responsive demand is to a change in price. If a price change leads to a considerably bigger change in quantity demanded, we would consider the good to be responsive to a price change: hence elastic. If, however, a similar price change leads to a much smaller change in demand, we would consider it inelastic. • To get a more precise measure than this of the responsiveness to a price change we can calculate a value for price elasticity of demand. We use the formula: PRICE ELASTICITY OF DEMAND = percentage change in demand percentage change in price
  • 14. Price Elasticity of demand Price The strength of the brand will affect the elasticity Demand Quantity
  • 15.
  • 16.
  • 17.
  • 18. MoKa Kafe Menu Board Items
  • 19. MoKa Kafe Cold Drinks Reg Med Large 1 Ice MoKa 11.99 13.99 2 Moka Smoothies 11.99 13.99 3 Ice Latte 11.99 13.99 10 MoKa Klassic 11.99 13.99 11 Ice Kappucino 11.99 13.99 9 Ice White ChoKolate 11.99 13.99 10 Toffee Koffee 11.99 13.99 11 Ice White ChoKolate 11.99 13.99 12 Ice Kappucino 11.99 13.99 13 Almond MoKa 11.99 13.99 14 Irish MoKa 11.99 13.99 15 Persian 11.99 13.99 16 BlacK Forest 13.99 15.99 17 RocKy Road 13.99 15.99 Bottled Drinks 1 Beer 3.99 2 Bison 3.99 3 Bison Diet 3.99 4 Cade Blue 3.99 5 Cade Pink 3.99 6 Cade Green 3.99 7 Cade Red Grape 3.99 8 Cade Cranberry 3.99 9 Cade Apple 3.99 10 Mineral Water 1.99
  • 20. MoKa Kafe Pastries 1 Original Glazed 5.99 2 Strawberry Glazed 5.99 3 ChoKlate Glazed 5.99 4 Cinnamon Apple Filled 5.99 5 Karmel Kreme Krunch 5.99 6 MoKa Muffin 5.99 7 Blueberry Muffin 5.99 8 ChoKolate Muffin 5.99 9 Cheese Kroissant 5.99 10 Butter Kroissant 5.99 11 ChoKolate Kroissant 5.99 13 Date Pinwheels 1.99 14 Cheese Cake Ring 5.99 15 CooKies' 1.99
  • 23. MoKa Kafe Food Items Bagels Sandwiches 1 Colorful Shrimp Spread Bagel 9.99 2 Artichoke Cream Cheese Spread 7.99 3 Olive Paste Bagel 7.99 3 Vegetable & Cheese Bagel Sandwich 7.99 5 Blue Cheese Pecan Spread 7.99 6 Mini Bagel Sandwich 5.99 Sandwiches 1 Four Seasons Sandwich 15.99 2 Smoked MacKerel Sandwich 15.99 3 Smoked Salmon Sandwich 17.99 4 Roast Beef With Blue Cheese 13.99 5 Roast Beef 13.99 6 Caesar ChicKen 13.99 7 Panini Sandwich Cheese 11.99 8 Panini Sandwich Tuna 11.99 9 Panini Sandwich TurKey 11.99 10 Falafel Rolls 7.99 11 Tuna Sandwich 9.99 12 ChoKolate & Halawh Sandwich 11.99 Salads 1 Potato Salad 9.99 2 Italian Salad 9.99 3 Greek Salad 9.99 4 Beans Salad 9.99 5 Vine Leaves 9.99 Pizza 1 Pizza Pepperoni 19.99 2 Pizza Mushroom 19.99
  • 24. Hot Drinks Menu Board Images
  • 25. Cold Drinks Menu Board Images
  • 27. Food Items Menu Board Images
  • 30. Our Strategy MoKa's strategy is to show people that it has an excellent product and convenient accessibility. To execute on this strategy, Mocha is placing the Drive-Thrus and Mobile Cafes at easily accessible locations throughout the country. MoKa is pricing its product competitively and training the production staff to be among the best Baristas in the country. Then, through coupons and display ads at the locations, In so doing, Mocha has: 1. Provided a customer with a quality product at a competitive price. 2. Provided the customer with a more convenient method for obtaining their desired product. 3. Provided the customer direct -mailing programs and community involvement programs
  • 31. Site Selection Strategy Price Visibility Traffic Lease/terms Accessibility Duration of Size/expansion Lease options Image of the Potential neighborhood evolution of the neighborhood Safety and security
  • 32. Site Selection Strategy • • Company Locations and Facilities MoKa Kafé International will open ten-eleven facilities on Riyadh over the first year. Twenty five or more facilities will be placed throughout KSA over the next three years. The demographic and physical requirements for a location are: 1. Traffic of 40,000+ on store side. 2. Traffic of 20,000 + for the malls. 3. Location Evaluation Form To exceed 75% 4. Visible from roadway {Drive –Thru, In-Line}. 5. Easy access with light if less than 30,000 {Drive –Thru, In-Line}. 6. Suitable capacity for customers {In-Line } 7. Established retail shops in area. 8. To meet the Break-Even point in the second year of operations 9. By the third year of operations to achieve 15% net profit.
  • 33. Feasibility Study For Locations Because a feasibility study serves as the foundation for the Business Plan, we cannot develop a Business Plan for a project unless we have conducted a feasibility study. . Our work includes the following: Site Analysis, Data Collection and Research gather data necessary in developing key operating assumptions, and review the potential site(s). We review local competition in the market area, identify characteristics and sources of customers, and look to establish a basis for expected demand through identification of potential traffic generators. Our analysis includes area demographics, area business and industry, area colleges, construction activity (residential and non-residential) and traffic counts and patterns. Along with a study of the potential demand for the facility, an analysis of the competition is also undertaken. Our competitive analysis includes a profile of area cafes and their offerings and an assessment of market opportunities discovered in the competitive research along with the strengths and weaknesses of each. Development of Assumptions and Revenue Projections The information developed above is used to estimate the proper size of the facility and the cost of its development. We then prepare operating projections for the facility; revenue estimates are based on seasons, periods, anticipated customer counts and anticipated check averages. We consider all revenue centers established in the work described above. Sales are estimated for three scenarios; worst-case, best, and most-likely. In addition, we project the facilities' staffing requirements along with the project's labor cost. We will prepare pro forma income and expense statements for the first year of operation. We then proceed to refine the preliminary estimates in order to determine an appropriate budget for construction . Profit and Loss Statements and Break-Even Analysis During this phase, we develop a potential break-even sales level for the facility and conduct sensitivity analysis of key cost variables in order to determine changes in profits resulting from future escalation or reduction in operating costs. We also provide a detailed Profit and Loss Statement for the first 3 years of operation using the "Most Likely" scenario developed above. We also establish an appropriate level of Capital Expense based upon the scope of work required and potential return on investment. Feasibility Studies
  • 34. The Break –Even Analysis For The Business Break -Even Analysis 3,000,000 2,500,000 2,000,000 1,500,000 Break even point 1,000,000 Balance 500,000 0 500,000- 1 2 3 1,000,000- 1,500,000- 2,000,000- Years
  • 36.
  • 37.
  • 38.
  • 39. Mocha Org. Structure After 3 Years Chairman M.D. General Manager Operations Finance Marketing Purchasing Manager & Training Manager Manager Manager Corporate Chief Equipment Care Warehouse/Site Area Manager Events Sales Accountant & IT Specialist Exec Manager Cost Controller Outlet Managers Process Structure