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Mobile Access - What do libraries want?
The document discusses a university library's mobile access project which aims to improve access to library resources from any device. It found that while many publishers had mobile-optimized websites or apps, not all were useful to students. Students and libraries want mobile access to be easy to use, allow full-text access offline, and not require on-campus authentication. The ideal app would have fast performance, clear navigation, single authentication, and provide full content without additional fees.
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Mobile Access - What do libraries want?
- 1. Mobile Access What dolibraries want? Claire Koch Virtual Support & eServices Developer University of Surrey
- 2. Background • Queries aboutapps being advertised on publisher sites • Queries about how to use certain apps • Increased use of mobile devices around the library
- 3. Background • Increased accessof Library website on mobile devices Mobile access 60000 50000 40000 30000 20000 10000 0 2010-2011 2011 - 2012 2012 - 2013
- 4. University of SurreyMobile project Aims to improve access to our resources and information from any device, anywhere Library resources • Library website • Maps • Information • Booking systems Supplier resources • eBooks • eJournals • Databases • Catalogue/Discovery
- 5.
- 6. Investigating useful apps •170 Providers checked: • 17 had mobile optimised sites only • 28 had apps • 14 had usable/useful apps
- 7. Would you accesseResources on your phone/tablet? No If it was mobile friendly Yes If there was an app
- 8. How would youlike to access eResources on your phone/tablet? I don't want to From the Library website From a University app On a mobile friendly publisher's website
- 9. What do students& libraries want?
- 10. We want itto be • Easy to use • Easy authentication • Easy to search and browse
- 11. Authentication options • • • • • Athens/Shibboleth/Institutional Login Devicepairing/twinning Activation key/login Social Media IP Recognition
- 12. We want itto be • Clear instructions • Clear whether you are logged in or not • Clear distinction between full text and summary only articles • Clear navigation
- 13. We want itto be • • • • • Fast to load Full text availability Ability to download full text to read offline Ability to export citations Accessible
- 14. We want itto be • Students already pay fees • Libraries already pay for subscriptions • Unless offering new/extra content, it should be free to students
- 15. We don’t want… •Unclear and inconsistent authentication options • Authentication that requires you to be on campus • Apps that crash • Apps that don’t provide full text • Apps that are just marketing tools with no content
- 16. Summary • All publisherwebsites should be mobilefriendly • Apps should have full text, clear navigation, easy authentication and should be fast
- 17. What would makea brilliant app? “Only ask for login details once” “Clear sign-posting” “Speed it up”
- 18. Thank you! Claire Koch VirtualSupport & eServices Developer c.koch@surrey.ac.uk @claire_joanne Claire Gravely Information Resources Advisor c.gravely@surrey.ac.uk @library_claire