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Mobile Patrons: Better Services on the Go (For Techie)

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Vincci Kwong
Vincci Kwong

Several mobile friendly initiatives which improve mobile user’s experience with library resources will be discussed. These initiatives include creation of a mobile library website, development of mobile friendly authentication user interface, implementation of a computer availability mobile page and offering of texting reference service.

Technology
1 of 35
Mobile Patrons: Better Services on the Go October 3, 2010 Vincci Kwong and Gary Browning Indiana University South Bend 13 th Annual LITA National Forum
Mobile Internet Usage
Mobile Data Applications Usage
Statistics for Library Website
First Version of Library Mobile Site
Mobile Library Site Homepage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IU Mobile Initiative https://m.iu.edu/miu-prd/about/index.shtml
Graphic Icon for Mobile
Schurz Library Mobile Interface http://m.library.iusb.edu
Statistics for Library Mobile Website
Mobile Friendly Authentication ,[object Object],[object Object]
How to make EZproxy Mobile Friendly Incorporate a mobile device detection library? http://detectmobilebrowsers.mobi/
EZproxy Ticket Authentication ,[object Object],[object Object]
Sample PHP code ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Central Authentication System (CAS) ,[object Object],[object Object]
CAS vs IU CAS ,[object Object],[object Object],[object Object],[object Object]
Connecting Ezproxy with IU CAS ,[object Object],[object Object],[object Object],[object Object]
Sample Code – login.php ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample Code – casauth.php ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample Code – casauth.php cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample Code – casauth.php cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Better Idea – Can IU Mobile do it? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Yes, IU Mobile Can do it! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Authenticated vs. Not-Authenticated
Sample restriction to South Bend ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Computer Availability Mobile Webpage http://m.iusb.edu
System Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object]
How it works ,[object Object],[object Object],[object Object]
For mobile, output data as XML ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Texting Reference Service
Planning for Mobile Website ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Library Resources with Mobile Platforms ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Services Offered by Other Libraries ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Mobile Patrons: Better Services on the Go (For Techie)

Editor's Notes

  1. http://www.pewinternet.org/~/media//Files/Reports/2010/PIP_Mobile_Access_2010.pdf
  2. % of overall website usage?
  3. http://www.iusb.edu/~libg/mobile/index.html (2008)
  4. http://uits.iu.edu/page/ayzz The backend is a J2EE (Java 2 Platform, Enterprise Edition) application. It runs in a clustered Tomcat environment with an Oracle database. It was modeling after the work that MIT had done.
  5. 2499 overall hits
  6. Ezproxy has a ‘static’ html login page that can be configured to appear how you like. Since Ezproxy uses Apache – First idea is to incorporate a mobile detection library possibly using PHP. Once we found a library that looked promising, we tried to incorporate it. Unfortunately it failed. We contacted OCLC and found we cannot incorporate PHP into the html login page.
  7. This was suggest by OCLC. Bypasses the built-in Authentication page. OCLC has sample code in the support section of their website.
  8. Ezproxy must be configured to use the same “secret” (shhh) for a ticket to be generated. The ezproxyticket.php library is available for download from the OCLC website This gets us the ability to use Ezproxy; however, we still need to incorporate an authentication mechanism.
  9. Public Libraries … it is my understanding that most libraries have access to some ‘flavor’ of the SIP protocol by 3M. For example, one public library uses TLC. They would need to create a mobile login page and communicate to the TLC system using SIP.
  10. IU CAS response is easier to code for; however, applications that have built-in support for CAS will not typically work with IU CAS.
  11. Explain, again, that these steps are specific to CAS
  13. Mention Accuracy – The “Sticky” Problem.
  14. Planning for a mobile site article