Online use case presentation of the MDK Messenger. Customer service possibilities for online and mobile commerce. In-app Messenger. Mobile purchasing trends. MDK Introduction, Technical Background.
Mobile solutions for the payments industry with social infrastructureMDK Labs GmbH
Payment Use Case presentation of the MDK Messenger. Mobile application possibilities for companies. Mobile payment trends. MDK Introduction, Technical Background.
To be successful today, businesses must leverage consumer data to enable great customer experiences. Doing this in a seamless and compliant way is not easy, with a shifting regulatory landscape, numerous identity providers and front-end technologies to support. Gigya's end-to-end Customer Identity Management platform helps businesses succeed by providing:
*Flexible registration and authentication to connect you with your customers
*Profile and preference management to collect all data types into unified and compliant profiles
*Powerful customer insights tools and easy integration with virtually any third-party technology
Launched in 2010, Omnego Inc. has created a comprehensive mobile platform that delivers a white-label mobile app with comprehensive mobile wallet and mobile marketing functionality. Businesses can issue digital cards, tickets, documents and coupons to consumers on the go and leverage their existing mobile web and business platforms for on-going dynamic engagement.
Mobile solutions for the payments industry with social infrastructureMDK Labs GmbH
Payment Use Case presentation of the MDK Messenger. Mobile application possibilities for companies. Mobile payment trends. MDK Introduction, Technical Background.
To be successful today, businesses must leverage consumer data to enable great customer experiences. Doing this in a seamless and compliant way is not easy, with a shifting regulatory landscape, numerous identity providers and front-end technologies to support. Gigya's end-to-end Customer Identity Management platform helps businesses succeed by providing:
*Flexible registration and authentication to connect you with your customers
*Profile and preference management to collect all data types into unified and compliant profiles
*Powerful customer insights tools and easy integration with virtually any third-party technology
Launched in 2010, Omnego Inc. has created a comprehensive mobile platform that delivers a white-label mobile app with comprehensive mobile wallet and mobile marketing functionality. Businesses can issue digital cards, tickets, documents and coupons to consumers on the go and leverage their existing mobile web and business platforms for on-going dynamic engagement.
Salesforce marketing cloud a comprehensive guide in 2021Katy Slemon
Here a complete guide on Salesforce Marketing Cloud 2021 can help you to understand your customers ; buying patterns that get your business stand out from others"
Mobile messaging solutions for online gaming companiesMDK Labs GmbH
Gaming use case presentation of the MDK Messenger. Mobile application possibilities for online and mobile gaming. In-game Messenger. Mobile content sharing trends. MDK Introduction, Technical Background.
mShopper mobile mStore and marketing platformmShopper
mShopper’s Mobile Commerce Made Easy™ platform offers merchants an easy to use software solution to create a custom branded mStore™.
No budget or IT resources required. Simply upload your product datafeed, logo, custom messaging and use the platform tools to merchandise and promote your new mStore. With an mStore that works on any smartphone, you don’t have to worry about keeping up with the rapid pace of change in mobile platforms, devices and browsers.
Our consumer outreach tool GetFirstDibs™ generates your Mobile ROI. It helps build your permission mobile database, send text alerts on your special offers and drive traffic to your new mStore.
With mShopper’s SaaS platform, you can effectively convert mobile traffic into sales today. Now that’s Mobile Commerce Made Easy™!
[Learn more and watch our product demo at mshopper.com]
CRMNEXT for Retail banking
CRMNEXT has to its credit the largest Banking CRM implementation in the world with 3,25,000+ users across 5,000+ locations and 36 countries. With proficiency in creating customer journeys from digital on-boarding through all aspects of assisted services, we are focused on the delivery of high-quality CRM implementations.
apidays LIVE India - The future of financial services is invisible by Bharat ...apidays
apidays LIVE India 2021 - Connecting 1.3 billion digital innovators
May 20, 2021
The future of financial services is invisible
Bharat Bhushan, Distinguished Engineer & CTO Financial Services at IBM
TIGRIS is the number one business communications solution in South Korea. TIGRIS combines the convenience and immediacy of an SNS-style timeline with full connectivity to enterprise resources.
TIGRIS offers a comprehensive mobile app that provides a solution to the security problems presented by BYOD. Simply by using the full set of communications clients (email, SMS, etc) provided within the Tigris app, employees can separate their business and personal communications, and can disable the app remotely to ensure that no information is compromised in the event of mobile device loss.
TIGRIS is available in both turnkey (self-hosted) and subscription pricing models (based on the number of users), to suit the budget of any company, large or small. Why not take a closer look and contact us for more information?
Case Study: triple online revenue with the right digital ecosystemAndy Didyk
View this case study to learn how Hunter Fan increased online revenue 3X with an innovative mobile strategy for both their retailers and product buyers. Featuring a partnership between digital agency Ntara and product registration company Registria.
Learn how a 2 tiered mobile strategy engaged both retailers and product buyers.
See how Hunter Fans used product packaging to engage buyers on their phones.
Learn how your brand can find "Super Buyers" with mobile and increase e-commerce revenue.
Salesforce marketing cloud a comprehensive guide in 2021Katy Slemon
Here a complete guide on Salesforce Marketing Cloud 2021 can help you to understand your customers ; buying patterns that get your business stand out from others"
Mobile messaging solutions for online gaming companiesMDK Labs GmbH
Gaming use case presentation of the MDK Messenger. Mobile application possibilities for online and mobile gaming. In-game Messenger. Mobile content sharing trends. MDK Introduction, Technical Background.
mShopper mobile mStore and marketing platformmShopper
mShopper’s Mobile Commerce Made Easy™ platform offers merchants an easy to use software solution to create a custom branded mStore™.
No budget or IT resources required. Simply upload your product datafeed, logo, custom messaging and use the platform tools to merchandise and promote your new mStore. With an mStore that works on any smartphone, you don’t have to worry about keeping up with the rapid pace of change in mobile platforms, devices and browsers.
Our consumer outreach tool GetFirstDibs™ generates your Mobile ROI. It helps build your permission mobile database, send text alerts on your special offers and drive traffic to your new mStore.
With mShopper’s SaaS platform, you can effectively convert mobile traffic into sales today. Now that’s Mobile Commerce Made Easy™!
[Learn more and watch our product demo at mshopper.com]
CRMNEXT for Retail banking
CRMNEXT has to its credit the largest Banking CRM implementation in the world with 3,25,000+ users across 5,000+ locations and 36 countries. With proficiency in creating customer journeys from digital on-boarding through all aspects of assisted services, we are focused on the delivery of high-quality CRM implementations.
apidays LIVE India - The future of financial services is invisible by Bharat ...apidays
apidays LIVE India 2021 - Connecting 1.3 billion digital innovators
May 20, 2021
The future of financial services is invisible
Bharat Bhushan, Distinguished Engineer & CTO Financial Services at IBM
TIGRIS is the number one business communications solution in South Korea. TIGRIS combines the convenience and immediacy of an SNS-style timeline with full connectivity to enterprise resources.
TIGRIS offers a comprehensive mobile app that provides a solution to the security problems presented by BYOD. Simply by using the full set of communications clients (email, SMS, etc) provided within the Tigris app, employees can separate their business and personal communications, and can disable the app remotely to ensure that no information is compromised in the event of mobile device loss.
TIGRIS is available in both turnkey (self-hosted) and subscription pricing models (based on the number of users), to suit the budget of any company, large or small. Why not take a closer look and contact us for more information?
Case Study: triple online revenue with the right digital ecosystemAndy Didyk
View this case study to learn how Hunter Fan increased online revenue 3X with an innovative mobile strategy for both their retailers and product buyers. Featuring a partnership between digital agency Ntara and product registration company Registria.
Learn how a 2 tiered mobile strategy engaged both retailers and product buyers.
See how Hunter Fans used product packaging to engage buyers on their phones.
Learn how your brand can find "Super Buyers" with mobile and increase e-commerce revenue.
Sach hoc thuc hanh wordpress huong dan xay dung website tieng viet hay nhatLê Quốc Toàn
Sách thực hành WordPress và hiểu về WordPress dành cho mọi người – Sinh viên, Start-Up, Chủ doanh nghiệp…Bạn không chuyên về tin học vẫn có thể làm chủ và kiểm soát được website của riêng mình.
Quyển sách thực hành được trình bày cụ thể, dễ hiểu có hình ảnh minh họa từng bước thực hiện nên bạn nắm bắt và làm theo một cách dễ dàng, nhanh chóng.
Quyển sách Hiểu về WordPress sẽ cung cấp cho bạn toàn bộ kiến thức về WordPress, giúp bạn hiểu và làm chủ WordPress để có thể làm bất cứ website nào bạn muốn.
Các bạn làm về Digital Marketing như SEO, bán hàng qua facebook không thể bỏ qua các quyển sách này.
МАСТЕР – КЛАСС
«Бесплатные сервисы для создания виртуального представительства библиотеки. Анализируем, выбираем, осваиваем (Blogger, Гугл-сайт, сервис WIX)».
SDN Scale-out Testing at OpenStack Innovation Center (OSIC)PLUMgrid
The OpenStack Innovation Center (OSIC), established by Intel and Rackspace, is created to accelerate adoption of open source cloud operating system while supporting open source principles. OSIC provides ready-to-use data center facilities to the OpenStack community for development and test. This case study presentation highlights a scale-out test performed within a 3 week period using OpenStack Ansible Community based on Liberty with an SDN overlay network connecting 131 nodes running over 1,000 VMs. Tempest and Rally tests were conducted to validate functions including high availability failure scenarios. Join this session to find out more about OSIC and the SDN scale-out test configuration, scenarios, and results.
Mobile Messaging solutions for financial service companiesMDK Labs GmbH
Financial service use case presentation of the MDK Messenger. Mobile application possibilities for bank and insurance companies. Investment Messenger. Mobile content sharing trends. MDK Introduction, Technical Background.
Messaging solutions for the government and authoritiesMDK Labs GmbH
Government Use Case presentation of the MDK Messenger. Messaging application possibilities for authorities. Government mobile trends. MDK Introduction, Technical Background.
Messaging solutions for restaurants and the hospitality industryMDK Labs GmbH
Restaurant use case presentation of the MDK Messenger. Trends in Restaurants, and mobile. MDK Introduction, Use Cases for enhanced restaurant experiences, Technical Background.
Mobile messaging solutions for language learningMDK Labs GmbH
Language learning use case presentation of the MDK Messenger. Mobile application possibilities for students and teachers. Mobile content sharing trends. Distance teaching. MDK Introduction, Technical Background.
Webinar Deck: Building Customer Relationships in an Omni-Channel WorldEnsighten
“Building Customer Relationships in an Omni-Channel World”
Connecting the dots in an omni-channel world is a challenge that makes it difficult for brands to form meaningful relationships with their customers. A lack of visibility across channels results in broken customer journeys which undermine efforts to cultivate exceptional brand loyalty. In this webinar we will discuss how to connect the dots so you can focus on optimizing for people, rather than channels.
This webinar will cover:
-Creating robust customer profiles through first party data
-Managing the balance between demographic and real-time data
-Acting on customer insights
-Measuring the impact of a personalized customer journey
SPEAKERS: Rick Weithas, Director of Product Marketing, Ensighten & Jared Polidoro, VP of Client Services, Maxymiser
Many operators are still unable to match the customers who belong to the same household. Therefore, it’s hard for telecoms to identify the services shared within the same family such as wireless, pay-TV or music. Siloed understanding of subscribers leads to junk marketing campaigns followed by the negative customer experience. Customers simply do not convert!
Part 1: Introduction to digital marketing technologyTrieu Nguyen
Outline of this course
1. Digital Media Models in the age of marketing 4.0
2. Strategic Thought as It Relates to Digital Marketing
3. Web: The Center of Digital Marketing Delivery Mix
4. Content Management System (CMS) and headless CMS
5. Search Engine Marketing
6. Email Marketing
7. Social Media and Mobile Marketing
8. Introduction to Advertising Technology (Ad Tech)
9. Introduction to Customer Database and Customer Data Platform (CDP)
10. Legal Issues: Data privacy, Security, and Intellectual Property
11. Case study: IKEA - from business strategy to digital marketing strategy
12. Recommended books for self-study
We all know more and more hotels are offering amenities to help attract guests from business travelers and vacationers, to Gen X and Baby Boomers alike. The one factor key to driving this change is technology. The sheer volume of apps, devices and systems designed to make our lives easier, more streamlined, more efficient than
ever is growing exponentially. The convergence of these devices, applications and systems in the hospitality environment is impossible to ignore and can make or break a guest experience.
Messaging solutions for logistic companies and 3PLMDK Labs GmbH
Logistics use case presentation of the MDK Messenger. Trends in Logistics, and Messaging. MDK Introduction, Use Cases for B2B and B2C, Technical Background.
Similar to Mobile messaging solutions for online shops (20)
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
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This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
3. 3
• Whatsapp, FB, etc. created an environment in which
instant transmission and quick responses are expected
• Information is accessible and comparable, everywhere,
even in-store and across countries
• Cater to the increased service speed expectations!
Instant communication and
information is expected
Mobile shopping has to be
convenient
Mobile devices generate
more data
• 34% of E-commerce is mobile* – and counting
• Smaller screen sizes and mobile data requires
responsive design and new approaches
• Build on a system that was developed mobile-first!
• E-commerce businesses increasingly analyze and
personalize their mobile appearance
• Users become accustomed to tailored offerings
• Stay competitive in this fast-paced environment!
What are the challenges for online shops that arise from
advancing mobile technology?
*http://de.statista.com/infografik/3059/anteil-der-mobilen-ecomme
rce-transaktionen/
4. Tictail’s in-app messaging solution –
How messaging creates a unique customer experience
4
Thousands of stores sell via online
marketplaces in a similar fashion:
• Online and mobile channels to offer own
products and 3rd party merchandise
• Boutique-style browsing, filtering and
custom UX design
• BUT no equivalent to asking an in-store
clerk an immediate question
Regular Online Shop Tictail’s Messaging
Use MDKs context messaging infrastructure
to differentiate your service
In-app instant messaging solution, directly
connection customer and store:
• Real-time customer service with
integrated picture/content sharing
• Location/behavior-dependent
coupons/notifications to entice purchases
• Customer-engagement possibility with an
immediate impact
5. Location Features
Emphasis on geolocation services
to allow for geofencing – dependent
coupons & more.
Introducing MDK: a white label messaging infrastructure
for messaging & context rich applications.
Highly scalable infrastructure
Capable of absorbing any growth
needs and designed to seamlessly
integrate with third party services.
Safety & Encryption
All customer communication and
data is encrypted and hosted using
industry security standards.
6
Messaging
Send text, audio, picture and video
messages to single shoppers or
groups of customers.
User Profiles
Provide complete user profiles, with
customisable transaction history and
3rd party social media integration.
Content & Data Storage
Securly upload & send content within
the MDK infrastructure or store it for a
later purchase.
6. Use Case: Mobile customer service –
Real-time engaged users to increase your sales
6
In-app & In-store
Live Customer Service
Payment & Content
All interaction remains within the application, captivating the user
No order numbers required, one continuous interaction flow
A holistic experience in the shopper’s familiar design environment
User instantly reach out to a customer representative via messaging
Personal request handling boosts retention rates significantly
Incentivize the customer on the spot with special coupons
With MDK you can handle safely encrypted transactions in the app
Share & store product pictures, files & more during the chat
Use biometric information to protect your account information
7. Use Case: Context analysis technology–
Analyze, understand, target, convert, repeat
7
Analysis Dimensions
User demographics
Purchase Location
Transaction types
Return behavior
Device features
Track location, browser & device details each visit
Load MAC-ID details and historic information
Analyze browsing behavior & adapt content
1
Pre-Purchase
Mid-Purchase
Individual pricing according for each user profile
Session duration & click behavior captured
Increase conversion through live-discounts
2
Post-Purchase
In-app newsletters for personalized marketing 2.0
Push coupons to prior customers in store-proximity
Derive return patterns from the combined data
3
8. MDKs feature set is to provide opportunities to build
messaging platforms and allow third party integration.
Messaging
Send text, audio, picture and video
messages to single contacts or groups.
User Profiles
Provide complete user profiles,
including customisable themes and
third party social media integration.
Location Services
Share specific location data and geo-
tag messages by activating the
location services functionality.
Content & Data Storage
Securley upload, store & send content
within the MDK infrastructure or
through third party services.
Authentification & Verification
Secured user authentication via
validated phone numbers or social
media profiles.
Notifications
Push notifications for messages and
events to specific contacts or groups.
VOIP
Transmit voice data and set up
mailboxes for missed calls.
Third Party Services
Integrate third party content platforms,
such as YouTube and allow sharing of
internal data to outside web properties.
Events
Create and manage events for private
and public audiences.
Polls & Reminders
Allow the creation, sharing and
exporting of context based polls and
reminders.
Streaming & Conferencing
Stream video and voice live to follower
audiences or within a private and
secure environment.
Location Search & Discovery
Implement any number of location
based search and discovery features.
Payments
Send and receive money through third
party payment wallets, such as Google
Wallet or PayPal.
Content Platforms
Build a content platform and
marketplace, to allow the exchange of
user generated content.
Voice Recognition
Transform audio into text.
Follower Chats
Enhanced administrative capabilities
for VIPs, themes and events.
Analytics
Advanced user administration and
analytic capabilities.
Translation Services
Enhance your communication
capabilities with translation from
services such as Google Translate.
CoreFeaturesLogisticsFeaturesExtendedFeatures
8
9. The MDK architecture – Providing a full stack mobile
environment solution.
1
2
3
4
2. MESSAGING BACKEND
Highly available server cluster
3. SERVER INFRASTRUCTURE
Lightweight communication
protocol based on MQTT
1. MESSAGING PROTOCOL
Client integration via APIs
and cross platform SDKs
4. CLIENT INTEGRATION
Highly scalable messaging
application server
9
10. MultiChannelMessaging
The MDK architecture is flexible and designed to
integrate third-party sources and content providers.
MDK Services
Database Options
Contacts
Third-Party Services & Content
Providers
Cloud based On-premise
Push
Notifications
Messaging
Profiles
Location
features
...
Analytics Administrative Services
MQTT / HTTP API
MQTT/HTTPAPI
Online Shops
10
11. US Office
101 West Broadway, Suite 110,
9101 San Diego, California, USA
German Office
Borsigstraße 9
10115 Berlin, Germany
MDK Labs GmbH
Kilian Thalhammer
Email: kilian.thalhammer@mdk.io
Phone: +49 160 47 84995
Russian Office
Sheremetyevskaya 6 bld. 1
129594 Moscow, Russia
11