CHIP GROSS 
DIRECTOR OF CLIENT SERVICES 
FOR Dell | PRESENTED BY AKQA. CONFIDENTIAL AND PROPRIETARY 
Mobile and the Connected Home
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A new kind of agency with digital at the core 
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Founded in 1995 
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4
What we’ve been up to
Today’s discussion
Sense Report Analyze Act
Sense
Report
Report
Report
Report
Analyze
Analyze
Analyze
Act
Act
“An Amazing Smartphone App 
Just Saved A Baby's Life” 
Business Insider · by Matt Johnston · September 6, 2014 
Act
A few challenges
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Two forces
“The oldest and strongest emotion of 
mankind is fear… 
…and the oldest and strongest kind of 
fear is fear of the unknown” 
HP Lovecraft
“Yeah, but your scientists were so 
preoccupied with whether or not they could, 
they didn't stop to think if they should…"
We can know more than we ever wanted to 
about almost anything 
! 
(…and increasingly act on it)
What this all means… 
(Maybe)
The end of mystery
Sensory Extension
The gain from an increase or loss from a decrease 
in the consumption of a good or service. 
Marginal Utility
Benefit >
This is just the beginning
Yet we still lose our car keys……
…..And maybe thats a good thing
Questions?
Thanks
Mobile and the Connected Home
Mobile and the Connected Home

Mobile and the Connected Home