The document is a letter of recommendation for Eric Roberson for admission to the Master's of Science in Professional Writing and Technical Communication program at the University of Houston - Downtown. The letter writer has known Eric for 9 years as a mentor starting from her first internship. Eric served as an informal mentor even after the internship ended and still serves as a mentor today. Eric maintains a 4.0 GPA while working full-time and receives high ranks in his annual reviews. The letter writer recommends Eric for the program due to his quick learning, superior technical understanding, enthusiasm for the subject matter, and ambition to succeed.