MLCF (1)
•
0 likes•20 views
The Marvin Lewis Community Fund (MLCF) was looking to simplify its donation processing across multiple channels while reducing costs. Argo met with MLCF to understand its needs and identified opportunities to streamline processes. Argo recommended simplifying products, eliminating an unnecessary monthly lease fee, and conducting an audit to provide simple and fair pricing. This lowered MLCF's effective rate by 2.29% and saved $1,148 per month by simplifying products by 50%. MLCF's Executive Director noted Argo is knowledgeable, interested in their needs, and has saved them a lot of money.
Report
Share
Report
Share
Download to read offline
Recommended
George Jacobsen - Credentials
George Jacobsen LLP provides bespoke outsourced operational management solutions for small and medium enterprises and professional partnerships to help them minimize costs and maximize profitability. They work in partnership with clients to deliver tailored solutions for services like human resources, office administration, and strategic guidance. With almost 30 years of combined operational and HR management experience, George Jacobsen LLP helps clients gain control over costs while freeing them up to focus on their core business.
IMCA Capital
IMCA Capital provides financing options for small businesses, including loans, equipment financing, and leasing. It was founded during the 2009 economic crisis to rescue small businesses that were struggling to get loans from commercial banks. IMCA aims to offer fast, efficient, and innovative financing solutions through relationship managers with business degrees from top universities. Its products help businesses retain credit lines, enjoy competitive rates, achieve full financing, and take advantage of tax benefits of leasing over cash purchases. IMCA invites less than 5% of small businesses monthly to its Premier Platinum Program based on qualifications like time in business and estimated revenue.
Launching Digital Financial Services - the FINCA Story SAM 2015 - Plenary Ses...
Launching Digital Financial Services - the FINCA Story SAM 2015 - Plenary Ses...School of African Microfinance
FINCA’s experience implementing Agency & Mobile Banking in Africa.
Presented by Nathan Were, MCF Project Manager, Africa. To the School of African Microfinance Class of 2015Exchange Solutions Datasheet_Customer Engagement Roadmap
The Customer Engagement Roadmap - The Key to Increasing the Value of Your Membership Base
Want to increase your subscription site’s profitability? The Customer Engagement Roadmap will show you how!
Financial Services from Hawksley Consulting
An online SOQ about our services, our team, and the work we've done for our local government clients in the water sector.
J_Albert Resume Supplement (2016)
John Albert has held the position of Director of Finance, Sales Operations and Reporting at First Data Corporation since 2008. Over this period, he has delivered bottom line impacts through business strategies that reduced costs and increased revenue and profits. Some of his key accomplishments include saving $2 million annually in acquisition costs, reducing sales leadership attrition by 40%, and growing incremental revenue by $20 million. He has also saved $2 million annually in churn expenses. John received several awards for his dedication, leadership, and bottom line impacts.
Exchange Solutions Datasheet_Ecommerce
Exchange Solutions – Retail & Ecommerce Business Solution
Intelligent Customer Engagement — The Key to Driving Deeper, More Profitable Customer Relationships
Resume George New
George Fitzgerald is a highly successful leader with over 20 years of experience managing call centers and teams. He is currently the Interim Vice President of Service Delivery at Agero, Inc., where he oversees 2,500 associates across 7 locations. Previously he held various director and manager roles at Agero, where he improved processes, reduced costs, and increased customer satisfaction. He has a track record of inspiring teams to achieve results through his leadership.
Recommended
George Jacobsen - Credentials
George Jacobsen LLP provides bespoke outsourced operational management solutions for small and medium enterprises and professional partnerships to help them minimize costs and maximize profitability. They work in partnership with clients to deliver tailored solutions for services like human resources, office administration, and strategic guidance. With almost 30 years of combined operational and HR management experience, George Jacobsen LLP helps clients gain control over costs while freeing them up to focus on their core business.
IMCA Capital
IMCA Capital provides financing options for small businesses, including loans, equipment financing, and leasing. It was founded during the 2009 economic crisis to rescue small businesses that were struggling to get loans from commercial banks. IMCA aims to offer fast, efficient, and innovative financing solutions through relationship managers with business degrees from top universities. Its products help businesses retain credit lines, enjoy competitive rates, achieve full financing, and take advantage of tax benefits of leasing over cash purchases. IMCA invites less than 5% of small businesses monthly to its Premier Platinum Program based on qualifications like time in business and estimated revenue.
Launching Digital Financial Services - the FINCA Story SAM 2015 - Plenary Ses...
Launching Digital Financial Services - the FINCA Story SAM 2015 - Plenary Ses...School of African Microfinance
FINCA’s experience implementing Agency & Mobile Banking in Africa.
Presented by Nathan Were, MCF Project Manager, Africa. To the School of African Microfinance Class of 2015Exchange Solutions Datasheet_Customer Engagement Roadmap
The Customer Engagement Roadmap - The Key to Increasing the Value of Your Membership Base
Want to increase your subscription site’s profitability? The Customer Engagement Roadmap will show you how!
Financial Services from Hawksley Consulting
An online SOQ about our services, our team, and the work we've done for our local government clients in the water sector.
J_Albert Resume Supplement (2016)
John Albert has held the position of Director of Finance, Sales Operations and Reporting at First Data Corporation since 2008. Over this period, he has delivered bottom line impacts through business strategies that reduced costs and increased revenue and profits. Some of his key accomplishments include saving $2 million annually in acquisition costs, reducing sales leadership attrition by 40%, and growing incremental revenue by $20 million. He has also saved $2 million annually in churn expenses. John received several awards for his dedication, leadership, and bottom line impacts.
Exchange Solutions Datasheet_Ecommerce
Exchange Solutions – Retail & Ecommerce Business Solution
Intelligent Customer Engagement — The Key to Driving Deeper, More Profitable Customer Relationships
Resume George New
George Fitzgerald is a highly successful leader with over 20 years of experience managing call centers and teams. He is currently the Interim Vice President of Service Delivery at Agero, Inc., where he oversees 2,500 associates across 7 locations. Previously he held various director and manager roles at Agero, where he improved processes, reduced costs, and increased customer satisfaction. He has a track record of inspiring teams to achieve results through his leadership.
Sridharan TP 2016
This document contains a resume for Sridharan T.P. It summarizes his professional experience and qualifications. He has over 18 years of experience in the IT and financial sectors in India and the Middle East. Currently he works as the Partner and Chief Executive Officer of 3S Systems DWC-LLC in Dubai, UAE. Previously he worked at Samba Financial Group in Saudi Arabia for 18 years in various IT leadership roles managing projects, operations, and business relationships. He has extensive experience implementing technology solutions to increase efficiency and reduce costs for banking processes like consumer onboarding, payments, fraud detection, and compliance.
Go-Tober Champ_Final
Key Equipment Finance won a $10,000 media prize from the Denver Regional Council of Governments' Go-Tober smart commuting challenge. During the month of October, 99 of Key Equipment Finance's more than 200 employees logged over 1,100 trips using alternative commutes like public transportation, biking, carpooling, and telecommuting. This resulted in nearly 19,000 miles logged, 6.3 tons of CO2 reduced, and $8,674 saved. The effort was led by Key Equipment Finance's internal sustainability committee, Project impACT.
Non Profit Brochure
This document summarizes how Expense Reduction Analysts (ERA) helps non-profit organizations reduce overhead costs through savings on expenses like office supplies, payroll processing, printing, and telecom without changing suppliers. ERA identifies savings opportunities, negotiates with suppliers, and ensures savings are realized, charging only a fee from actual savings achieved through their "no savings, no fee" model. ERA has helped non-profits in various industries reduce expenses by an average of 20% or more.
Customer Service Call Center Benchmark Study
This presentation highlights some best practice players in the world of customer service and call center management; from first time resolution to order up sells. It also goes on to perform a rather organizationally specific gap analysis complete with actions steps designed to support a journey of continuous improvement.
Playford Enterprises 5 Year Plan - Summary Business Plan 3
Playford Enterprises provides professional and community services. Its goal is to become the most respected advisor and service provider to small and medium social groups and councils by 2020. It aims to fully utilize its staff and equipment while its innovative "Enterprise Package" is adopted by 10% of Australian councils. Playford Enterprises makes money by providing back office services like finance, HR and IT support to clients like the City of Playford, state and federal governments, and community members. It plans to expand these services to other councils, small businesses, universities, clubs and governments to help them reduce costs and focus on core activities.
Running Head BUSINESS PLAN PROJECT 1BUSINESS PLAN .docx
Running Head: BUSINESS PLAN PROJECT
1
BUSINESS PLAN PROJECT
21
Pam Leight
Lester Gaither
Ryan Nelson
BUS – 485
Instructor Bennett
February 18, 2016
Executive Summary
Simple Clean is a company that will meet the niche that organizations have been yearning for. How many times have you had dry cleaning or wished that the cleaning company could come to you and do everything that needs to be done? Instead of organizations having to create multiple contracts to take care of its needs; Simple Clean takes care of it all at your location, residential or commercial. Simple clean will meet your needs at a schedule of your choosing and with the cleaning supplies of your choosing if you so desire. Simple Cleans’ operations will mitigate the environmental concerns and training requirements of its customers to ensure the customers are not worried with the requirements. The marketing of Simple clean is straight forward as the company will move into an arena where numerous companies meet the multiple needs of our potential customers. Simple Clean organization will be able to address many of the concerns of its customers such as purchasing cleaning supplies, training employees in compliance with Government regulations, maintaining facilities, and/or finding multiple vendors to meet their needs. The Simple Clean organization will have managers that oversee specific sections of the operations. The end result will be to create highly trained employees that are empowered through servant leadership to ensure the success of the organization by managing their own time and relaying pertinent data to management. The suppliers for Simple Clean are all global organizations that can provide our assets anywhere in the world in a timely manner ensuring we meet our customers’ needs on time. Simple Clean will be able to meet the financial requirements be providing the needs to our customers saving them funds in the long run and eliminating the need for multiple contracts, and the need to have the customer go to the supplier. This saves them manpower, time, and eliminate training for their employees which helps them focus on the tasks they were originally hired for. Simple forecasts a continual rise in the net income helping to ensure that not only will debts be met, and expenditures be paid for, but the company will build not only the market base but the funds to facilitate and expansion of operations in the foreseeable future. Additionally, the company has a break-even point of .00617 showing the company will make its money back on debts rather quickly. Simple Clean will have a fully operational business in less than 2 months allowing new customers to transition to Simple Clean with relatively minor issues. Simple Clean will create a sphere of influences to mitigate leadership bias and listen to its employment team to ensure that any hurdles will be alleviated quickly to influence company success. Utilizations of the Servant ...
Product_Brochure_13 (1)
This document provides an overview of the various services offered by CIPFA (the Chartered Institute of Public Finance and Accountancy) to support public sector finance practitioners and organizations. It summarizes CIPFA's advisory services, benchmarking services, conferences and training opportunities, statistical resources, and professional networks that are designed to help customers spend public money wisely and adapt to changing demands and legislation. CIPFA works across the public sector in the UK and offers tailored solutions to review practices, identify efficiencies, share best practices, and support members with specialized expertise and resources.
Awards Magazine 2015
The document summarizes the winners and finalists of the 2015 APN awards. The winner of the AP Team of the Year award was ITV for streamlining their processes, improving payment terms, and increasing collaboration. The winner of the AP Manager of the Year award was Liz Love of Hilton Worldwide for improving efficiency and engagement. The winner of the Young AP Ambassador award was Nicola Lally of Jet2 for transitioning invoice processing in-house and developing her team.
Remodista Think Tank - Improving Mobile Conversion Rates
As the world becomes more and more connected through consumer mobility, we see many retailers in other countries, looking to acquire the US customer. In turn, we have to think about their local consumer to stay competitive. Your global strategy is quickly becoming your local strategy and vice versa. Are your teams prepared?
We created buzz-word-free content delivered by a collaborative group of experts, with different, but valuable experiences, which lent to a more complex conversation. Our interactive team of experts, guided us through interesting conversations, focused on improving mobile conversion rates with customers who are seeking transactional experiences on their mobile devices.
Banking on the power of the cloud
Banking executives from several large banks discussed how their organizations have implemented and benefited from Salesforce.com. Representatives from SunTrust Bank, TD Bank, and Citizens Bank outlined how they used Salesforce to track customer information, integrate calendars and documents, generate reports, and improve sales processes and management. Sales managers explained how the platform allows them to set goals, monitor pipeline and opportunities, provide coaching to sales teams, and gain insights to strengthen offerings. Attendees were encouraged to involve users, consider integration needs, and take an incremental approach to implementation.
SFO Consultants
SFO Consultants is a boutique transformational consulting firm focused on delivering Business Strategy and Operational Excellence advisory services to Community Financial Services including Community Banks, Regional Banks and Credit Unions.
Consumer Directed Care - There is more to it than meets the eye - LASA Tri-St...
This document discusses consumer directed care (CDC) in aged care and the transition to CDC. It summarizes some of the key challenges in implementing CDC including: setting proper client expectations; explaining new client fee structures; ensuring client choice and control while maintaining duty of care; developing client agreements that clarify responsibilities; adjusting finance and accounting practices; taking a more commercial approach to service delivery; engaging staff in the new models of care; and preparing for further reforms from the Commonwealth Home Support Program. The document emphasizes that CDC requires a philosophical shift and significant organizational change, and stresses the importance of understanding the financial implications of CDC.
Brief Profile- ConciergeZW
The Concierge Zimbabwe provides various third party services to help businesses focus on their core strategies. These services include establishing sales procedures, coordinating sales efforts, conducting SWOT analyses, adapting sales strategies, managing customer service and data analytics. The company aims to improve client operations and efficiency based on global best practices. It also offers business mentoring, call center support, and customer service training. The directors have extensive experience in logistics, retail, law and administration.
Report: Improving the Procure-to-Pay Process - A Transformational Approach
Report: Improving the Procure-to-Pay Process - A Transformational ApproachDatamatics Global Services Limited
This report examines options for procure-to-pay operations with a focus on improving Procure-to-Pay (P2P) process through a transformational approach that meets an organization’s procure-to-pay operations objectives. Authored by the Account Payables Network and sponsored by Datamatics Global Services. Visit http://www.datamatics.com20110810_MediaOps_Annual Sales Conf_FINAL
This document discusses Centro's MediaOps service, which provides end-to-end digital campaign operations for agencies to help address issues around profitability, execution challenges, and staffing constraints. MediaOps takes over campaign setup, tracking, reporting, optimizations, and other functions so agencies can focus on strategy. The service offers benefits like improved delivery rates and a variable cost model. It is targeted towards mid-sized agencies and can help agencies improve efficiency and profitability of their digital media businesses.
CV Bahia Dangor July 2015
Bahia Dangor has over 20 years of experience in management, account management, project management, and leadership roles. She has expertise in key account management, contact center management, and media monitoring. Her experience spans industries such as mobile communications, IT, and advertising. She is seeking new opportunities to utilize her skills and experience.
Cv bahia dangor july 2015
Bahia Dangor has over 20 years of experience in management, account management, project management, and leadership roles. She has expertise in key account management, contact center management, and media monitoring. Her experience spans industries such as mobile communications, internet service provision, advertising, and health supplements distribution. She holds qualifications in business, management, and labor relations.
Case-Study-Stanbic bank
Stanbic Bank Uganda needed a new customer relationship management (CRM) system to improve customer service and gain insights from customer data. Their legacy systems were disconnected and data was stored across disparate databases. SOD Technologies evaluated options and implemented a new CRM that centralized customer information. The new system provides a holistic view of customers, enables better training for employees, and allows Stanbic Bank to leverage customer data for retention and cross-selling opportunities.
Southwest Credit
Southwest Credit Systems is a national accounts receivable management company founded in 1974. It operates out of one collection center in Carrollton, Texas and aims to open an additional site. It services various industries including telecommunications, financial services, education, government, and utilities. Southwest Credit utilizes a customized collection strategy for each client incorporating scoring, analytics, and skilled collectors. It aims to maximize recoveries while maintaining high quality customer service and regulatory compliance.
Southwest Credit Detailed Overview (Draft2)
Southwest Credit Systems is a national accounts receivable management company founded in 1974. It operates out of one collection center in Carrollton, Texas and aims to open an additional site. It services various industries including telecommunications, financial services, education, government, and utilities. Southwest Credit utilizes a customized collection strategy for each client incorporating scoring, analytics, and skilled collectors. It aims to maximize recoveries while maintaining high standards for regulatory compliance, security, customer service and performance.
More Related Content
Similar to MLCF (1)
Sridharan TP 2016
This document contains a resume for Sridharan T.P. It summarizes his professional experience and qualifications. He has over 18 years of experience in the IT and financial sectors in India and the Middle East. Currently he works as the Partner and Chief Executive Officer of 3S Systems DWC-LLC in Dubai, UAE. Previously he worked at Samba Financial Group in Saudi Arabia for 18 years in various IT leadership roles managing projects, operations, and business relationships. He has extensive experience implementing technology solutions to increase efficiency and reduce costs for banking processes like consumer onboarding, payments, fraud detection, and compliance.
Go-Tober Champ_Final
Key Equipment Finance won a $10,000 media prize from the Denver Regional Council of Governments' Go-Tober smart commuting challenge. During the month of October, 99 of Key Equipment Finance's more than 200 employees logged over 1,100 trips using alternative commutes like public transportation, biking, carpooling, and telecommuting. This resulted in nearly 19,000 miles logged, 6.3 tons of CO2 reduced, and $8,674 saved. The effort was led by Key Equipment Finance's internal sustainability committee, Project impACT.
Non Profit Brochure
This document summarizes how Expense Reduction Analysts (ERA) helps non-profit organizations reduce overhead costs through savings on expenses like office supplies, payroll processing, printing, and telecom without changing suppliers. ERA identifies savings opportunities, negotiates with suppliers, and ensures savings are realized, charging only a fee from actual savings achieved through their "no savings, no fee" model. ERA has helped non-profits in various industries reduce expenses by an average of 20% or more.
Customer Service Call Center Benchmark Study
This presentation highlights some best practice players in the world of customer service and call center management; from first time resolution to order up sells. It also goes on to perform a rather organizationally specific gap analysis complete with actions steps designed to support a journey of continuous improvement.
Playford Enterprises 5 Year Plan - Summary Business Plan 3
Playford Enterprises provides professional and community services. Its goal is to become the most respected advisor and service provider to small and medium social groups and councils by 2020. It aims to fully utilize its staff and equipment while its innovative "Enterprise Package" is adopted by 10% of Australian councils. Playford Enterprises makes money by providing back office services like finance, HR and IT support to clients like the City of Playford, state and federal governments, and community members. It plans to expand these services to other councils, small businesses, universities, clubs and governments to help them reduce costs and focus on core activities.
Running Head BUSINESS PLAN PROJECT 1BUSINESS PLAN .docx
Running Head: BUSINESS PLAN PROJECT
1
BUSINESS PLAN PROJECT
21
Pam Leight
Lester Gaither
Ryan Nelson
BUS – 485
Instructor Bennett
February 18, 2016
Executive Summary
Simple Clean is a company that will meet the niche that organizations have been yearning for. How many times have you had dry cleaning or wished that the cleaning company could come to you and do everything that needs to be done? Instead of organizations having to create multiple contracts to take care of its needs; Simple Clean takes care of it all at your location, residential or commercial. Simple clean will meet your needs at a schedule of your choosing and with the cleaning supplies of your choosing if you so desire. Simple Cleans’ operations will mitigate the environmental concerns and training requirements of its customers to ensure the customers are not worried with the requirements. The marketing of Simple clean is straight forward as the company will move into an arena where numerous companies meet the multiple needs of our potential customers. Simple Clean organization will be able to address many of the concerns of its customers such as purchasing cleaning supplies, training employees in compliance with Government regulations, maintaining facilities, and/or finding multiple vendors to meet their needs. The Simple Clean organization will have managers that oversee specific sections of the operations. The end result will be to create highly trained employees that are empowered through servant leadership to ensure the success of the organization by managing their own time and relaying pertinent data to management. The suppliers for Simple Clean are all global organizations that can provide our assets anywhere in the world in a timely manner ensuring we meet our customers’ needs on time. Simple Clean will be able to meet the financial requirements be providing the needs to our customers saving them funds in the long run and eliminating the need for multiple contracts, and the need to have the customer go to the supplier. This saves them manpower, time, and eliminate training for their employees which helps them focus on the tasks they were originally hired for. Simple forecasts a continual rise in the net income helping to ensure that not only will debts be met, and expenditures be paid for, but the company will build not only the market base but the funds to facilitate and expansion of operations in the foreseeable future. Additionally, the company has a break-even point of .00617 showing the company will make its money back on debts rather quickly. Simple Clean will have a fully operational business in less than 2 months allowing new customers to transition to Simple Clean with relatively minor issues. Simple Clean will create a sphere of influences to mitigate leadership bias and listen to its employment team to ensure that any hurdles will be alleviated quickly to influence company success. Utilizations of the Servant ...
Product_Brochure_13 (1)
This document provides an overview of the various services offered by CIPFA (the Chartered Institute of Public Finance and Accountancy) to support public sector finance practitioners and organizations. It summarizes CIPFA's advisory services, benchmarking services, conferences and training opportunities, statistical resources, and professional networks that are designed to help customers spend public money wisely and adapt to changing demands and legislation. CIPFA works across the public sector in the UK and offers tailored solutions to review practices, identify efficiencies, share best practices, and support members with specialized expertise and resources.
Awards Magazine 2015
The document summarizes the winners and finalists of the 2015 APN awards. The winner of the AP Team of the Year award was ITV for streamlining their processes, improving payment terms, and increasing collaboration. The winner of the AP Manager of the Year award was Liz Love of Hilton Worldwide for improving efficiency and engagement. The winner of the Young AP Ambassador award was Nicola Lally of Jet2 for transitioning invoice processing in-house and developing her team.
Remodista Think Tank - Improving Mobile Conversion Rates
As the world becomes more and more connected through consumer mobility, we see many retailers in other countries, looking to acquire the US customer. In turn, we have to think about their local consumer to stay competitive. Your global strategy is quickly becoming your local strategy and vice versa. Are your teams prepared?
We created buzz-word-free content delivered by a collaborative group of experts, with different, but valuable experiences, which lent to a more complex conversation. Our interactive team of experts, guided us through interesting conversations, focused on improving mobile conversion rates with customers who are seeking transactional experiences on their mobile devices.
Banking on the power of the cloud
Banking executives from several large banks discussed how their organizations have implemented and benefited from Salesforce.com. Representatives from SunTrust Bank, TD Bank, and Citizens Bank outlined how they used Salesforce to track customer information, integrate calendars and documents, generate reports, and improve sales processes and management. Sales managers explained how the platform allows them to set goals, monitor pipeline and opportunities, provide coaching to sales teams, and gain insights to strengthen offerings. Attendees were encouraged to involve users, consider integration needs, and take an incremental approach to implementation.
SFO Consultants
SFO Consultants is a boutique transformational consulting firm focused on delivering Business Strategy and Operational Excellence advisory services to Community Financial Services including Community Banks, Regional Banks and Credit Unions.
Consumer Directed Care - There is more to it than meets the eye - LASA Tri-St...
This document discusses consumer directed care (CDC) in aged care and the transition to CDC. It summarizes some of the key challenges in implementing CDC including: setting proper client expectations; explaining new client fee structures; ensuring client choice and control while maintaining duty of care; developing client agreements that clarify responsibilities; adjusting finance and accounting practices; taking a more commercial approach to service delivery; engaging staff in the new models of care; and preparing for further reforms from the Commonwealth Home Support Program. The document emphasizes that CDC requires a philosophical shift and significant organizational change, and stresses the importance of understanding the financial implications of CDC.
Brief Profile- ConciergeZW
The Concierge Zimbabwe provides various third party services to help businesses focus on their core strategies. These services include establishing sales procedures, coordinating sales efforts, conducting SWOT analyses, adapting sales strategies, managing customer service and data analytics. The company aims to improve client operations and efficiency based on global best practices. It also offers business mentoring, call center support, and customer service training. The directors have extensive experience in logistics, retail, law and administration.
Report: Improving the Procure-to-Pay Process - A Transformational Approach
Report: Improving the Procure-to-Pay Process - A Transformational ApproachDatamatics Global Services Limited
This report examines options for procure-to-pay operations with a focus on improving Procure-to-Pay (P2P) process through a transformational approach that meets an organization’s procure-to-pay operations objectives. Authored by the Account Payables Network and sponsored by Datamatics Global Services. Visit http://www.datamatics.com20110810_MediaOps_Annual Sales Conf_FINAL
This document discusses Centro's MediaOps service, which provides end-to-end digital campaign operations for agencies to help address issues around profitability, execution challenges, and staffing constraints. MediaOps takes over campaign setup, tracking, reporting, optimizations, and other functions so agencies can focus on strategy. The service offers benefits like improved delivery rates and a variable cost model. It is targeted towards mid-sized agencies and can help agencies improve efficiency and profitability of their digital media businesses.
CV Bahia Dangor July 2015
Bahia Dangor has over 20 years of experience in management, account management, project management, and leadership roles. She has expertise in key account management, contact center management, and media monitoring. Her experience spans industries such as mobile communications, IT, and advertising. She is seeking new opportunities to utilize her skills and experience.
Cv bahia dangor july 2015
Bahia Dangor has over 20 years of experience in management, account management, project management, and leadership roles. She has expertise in key account management, contact center management, and media monitoring. Her experience spans industries such as mobile communications, internet service provision, advertising, and health supplements distribution. She holds qualifications in business, management, and labor relations.
Case-Study-Stanbic bank
Stanbic Bank Uganda needed a new customer relationship management (CRM) system to improve customer service and gain insights from customer data. Their legacy systems were disconnected and data was stored across disparate databases. SOD Technologies evaluated options and implemented a new CRM that centralized customer information. The new system provides a holistic view of customers, enables better training for employees, and allows Stanbic Bank to leverage customer data for retention and cross-selling opportunities.
Southwest Credit
Southwest Credit Systems is a national accounts receivable management company founded in 1974. It operates out of one collection center in Carrollton, Texas and aims to open an additional site. It services various industries including telecommunications, financial services, education, government, and utilities. Southwest Credit utilizes a customized collection strategy for each client incorporating scoring, analytics, and skilled collectors. It aims to maximize recoveries while maintaining high quality customer service and regulatory compliance.
Southwest Credit Detailed Overview (Draft2)
Southwest Credit Systems is a national accounts receivable management company founded in 1974. It operates out of one collection center in Carrollton, Texas and aims to open an additional site. It services various industries including telecommunications, financial services, education, government, and utilities. Southwest Credit utilizes a customized collection strategy for each client incorporating scoring, analytics, and skilled collectors. It aims to maximize recoveries while maintaining high standards for regulatory compliance, security, customer service and performance.
Similar to MLCF (1) (20)
Playford Enterprises 5 Year Plan - Summary Business Plan 3
Playford Enterprises 5 Year Plan - Summary Business Plan 3
Running Head BUSINESS PLAN PROJECT 1BUSINESS PLAN .docx
Running Head BUSINESS PLAN PROJECT 1BUSINESS PLAN .docx
Remodista Think Tank - Improving Mobile Conversion Rates
Remodista Think Tank - Improving Mobile Conversion Rates
Consumer Directed Care - There is more to it than meets the eye - LASA Tri-St...
Consumer Directed Care - There is more to it than meets the eye - LASA Tri-St...
Report: Improving the Procure-to-Pay Process - A Transformational Approach
Report: Improving the Procure-to-Pay Process - A Transformational Approach
MLCF (1)
- 1. CaseStudy: Marvin Lewis Community Fund, Cincinnati, OH TheChallenge Marvin Lewis Community Fund (MLCF) was looking to simplify and improve its processing of donations while reducing costs. MLCF accepts donations through multiple sources - by phone , online, and at on-site events throughout the year (Marvin Lewis Golf Classic , Foot- ball 101, Chalk Talk and many more) - a true omni-channel enterprise. As a small non-profit , MLCF's staff 's time should be focused on donor relations, organizing events, the management of innovative outreach programs like Learning Is Cool rather than payments. OurApproach Argo’s approach is first and foremost to understand the needs of our clients. Our payment experts work with our clients to understand their payment environment, operational capabilities, and general business processes. Argo met with ML- CF’s Executive Director and CFO to get an understanding of MLCF’s processing needs, created a payment solutions road- map and identified significant cost saving opportunities. Executive Director and CFO to get an understanding of MLCF’s pro- cessing needs, created a payment solu- tions roadmap and identified significant cost saving opportunities. Simplify - Reduce Complexity. After understanding all of MLCF’s processing needs, we recommended a much smaller set of products and services. Decreasing the amount of products simplified MLFCs means of processing making it easier for employees to focus on their day-to-day duties. Eliminate Unnecessary Costs. We iden- tified a huge monthly lease cost which could easily be replaced by a much less expensive event rental option. Eliminat- ing the lease saves MLCF roughly $1,148 per month. Simple and Fair Pricing. Our pricing team performed a complementary pricing au- dit. Argo’s approach to pricing is simple, easy to understand and gives MLCF a great deal on their payment processing. TheResult Lowered effective rate by 2.29% of unnecessary product changes identified and saved $1,148per month Simplified Products by 50% argopayments.com | 888.846.1753 | info@argopayments.com Through core programs the Marvin Lewis Commu- nity Fund is empowering youth education in the greater Cincinnati region. “Argo is extremely knowledgeable about credit card processing rules and look ahead to upcoming changes in the regulations. They are interested in our business and our business needs and try to accommodate those needs if at all possible. And of top of all that, they are saving us a lot of money!” -Barbara Dundee MLCF Executive Director Simple. Trusted. Payments.