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MKT 500 Final Project Milestone Five: Marketing Strategy—
Product/Service Guidelines and Rubric
Overview: Your marketing mix is a detailed description of the 4
Ps: product, price, place and promotion. For this assignment,
focus on your product or service. Revisit your
new product/service idea and describe for your audience what it
is that you wish to bring to market. If it is a product, expand on
your description of the product, its
functionality, and customer benefits. If it is a service, describe
the service offering so that readers understand what they would
receive. It is important to remember that by
definition, a product is anything that can be offered to a market
for use or consumption that will satisfy a need or want in that
marketplace. Products also include services,
events, places, organizations, ideas, or persons. Products can be
either tangible or intangible.
Classify the product based on what we have been reading in our
textbook. Include a discussion of your branding strategy, the
decisions that you will make in building your
brand, and how you intend to manage brand equity. This
milestone is due in Module Five.
Your description should include:
how it will work
provides to the intended target market
of your product. For a service describe the service offering so
that the reader understands what they would
receive
Ensure that you have adequately described your product or
service so that by the time your product or service description is
written, the reader understands what you
want to bring to market. If you have a service description, the
reader needs to know where you are located, what your service
offers, and so on. Describe it so that the
reader envisions the product or service.
Rubric
Guidelines for Submission: Your paper must be submitted as a
3- to 4-page Microsoft Word document with double spacing, 12-
point Times New Roman font, one-inch
margins, and APA formatting. Incorporate at least two scholarly
resources.
Critical Elements Proficient (100%) Needs Improvement (75%)
Not Evident (0%) Value
Marketing Strategy:
Marketing Mix –
Product/Service
Provides a detailed description
of the “Product” portion of the
marketing mix, including
features, benefits, packaging,
and labeling
Provides a detailed description
of the “Product” portion of the
marketing mix, but description
lacks detail or is missing key
components
Does not provide a description
of the “Product” portion of the
marketing mix
60
Marketing Strategy:
Relation
Describes how the product
marketing strategy specifically
relates to the company’s
strategic focus, culture, and
current business processes
Describes how the product
marketing strategy relates to the
company’s strategic focus,
culture, and current business
processes, but description is
cursory or missing key
components
Does not describe how the
product marketing strategy
specifically relates to the
company’s strategic focus,
culture, and current business
processes
20
Application of Marketing
Principles
All marketing principles are
applied correctly and
authentically
Most marketing principles are
applied correctly and
authentically
Marketing principles are applied
incorrectly or not authentically
10
Incorporation of
Scholarly Sources
Incorporates at least two
properly cited, scholarly
resources that reflect depth of
research
Incorporates at least one
properly cited, scholarly
resource
Does not incorporate any
properly cited, scholarly
resources
5
Mechanics Errors of grammar, organization,
and style are marginal and rarely
interrupt the flow
Errors of grammar, organization,
and style are limited enough
that the paper is still able to be
understood
Errors of grammar, organization,
and style make the paper
difficult to understand
5
Total 100%
374 Journal of College Student Development
Internet Plagiarism Among College Students
Patrick M. Scanlon David R. Neumann
Six hundred ninety-eight undergraduates
(85.9% between the ages of 17 and 23;
87.5% in the first through fourth year) from
nine colleges and universities completed a
survey on Internet plagiarism. A substantial
minority of students reported they use the
Internet to copy and paste text into their
papers without citation.
Student cheating has garnered much public
attention recently. A perception reflected in
media accounts is that acts of academic
dishonesty among students in college as well
as high school have increased sharply. The
cover of the November 22, 1999 issue of
U.S. News & World Report, for example,
announced that “a new epidemic of fraud is
sweeping through our schools” (“Cheating,
writing, and arithmetic,” 1999). Nearly
universal access to the Internet has been cited
as a reason for this perceived decline in
academic integrity, in particular regarding
plagiarism. A July 6, 2001 article in the
Chronicle of Higher Education reported that
“several indicators point to widespread
plagiarism on campus,” and that “officials
at some colleges say that in recent years they
have seen a sharp increase in students cutting
and pasting material into papers from Web
sites without attribution, or purchasing term
papers from online term-paper mills” (Young,
2001, A26). Four years ago a count of term
paper mills on the Web—including A-Plus
Termpapers, Paperz.com, School Sucks, and
Research Assistance by Collegiate Care—set
the number at 70 (Basinger & McCollum,
1997).
One further indication of growing
concern over Internet plagiarism is the de-
velopment of plagiarism-detection software,
such as that employed by Turnitin.com, a
service that scans student papers for text
lifted from Websites and marks each suspect
passage with a link to its probable online
source. The use of plagiarism-detection
software by professors “appears to be
growing” (Young, 2001, A26).
The Internet may be exacerbating the
long-standing problem of student plagiarism
on college campuses. Moreover, Internet
plagiarism raises important questions of
academic integrity as students—as well as
faculty—frequently turn to online sources,
and it foregrounds issues related to the correct
handling and citation of online sources.
Therefore, university administrators, faculty,
and staff should be concerned about the
impact of the Internet in shaping a new
generation of students’ conception of what
does and does not constitute fair use of the
countless texts so readily available at the
click of a mouse.
Although student academic honesty has
attracted considerable scholarly notice for
some time, the probable impact of Internet
access on student plagiarism is mostly a
matter of conjecture and has not yet been
studied sufficiently or systematically. There-
fore, a measure of the incidence of student
online plagiarism will provide a needed map
of the territory and an indication of whether
or not matters are as bad as many apparently
fear they are. Also helpful will be a better
understanding of several contextual factors
Patrick M. Scanlon is Associate Professor of Communication at
Rochester Institute of Technology. David
R. Neumann is Professor of Communication at Rochester
Institute of Technology.
MAY/ JUNE 2002 VOL 43 NO 3 375
Plagiarism
related to Internet plagiarism: students’
perceptions of peer behavior, their ethical
views, and their awareness of institutional
sanctions. These factors have been strongly
linked to student academic dishonesty
(McCabe, Trevino, & Butterfield, in press).
Indeed, a review of the relevant literature
reveals that studies have focused on these
issues—the incidence of academic dishonesty
and the contextual factors that influence
student cheating.
Incidence
Although plagiarism has been examined
qualitatively, primarily within English studies
(Drum, 1986; Howard, 1999; Kolich, 1983;
McLeod, 1992; Wilhoit, 1994), most of what
we know about the incidence of student
plagiarism must be extrapolated from surveys
of students and, to a lesser extent, faculty
and administrators regarding multiple forms
of academic dishonesty (Aaron, 1992;
Collison, 1990; Davis, Grover, Becker, &
McGregor, 1992; Gehring, Nuss, & Pavela,
1986; Haines, Diekhoff, LaBeff, & Clark,
1986; Maramark & Maline, 1993; McCabe,
1992; McCabe & Bowers, 1994; McCabe &
Trevino, 1993, 1996, 1997; Nuss, 1984;
Shropshire, 1997). In general, self-reports
of cheating are high, although estimates
vary widely, with 9% to 95% of those
asked admitting to some form of academic
dishonesty (summarized in Maramark &
Maline). In a survey of 6,096 undergraduates
on 31 campuses, McCabe (1992) reported
that 67.4% admitted cheating at least once
on a test or major assignment. Davis et al.
reported similar numbers in another multi-
campus survey, also of more than 6,000
students: 76% admitted cheating in either
high school or college or both.
Hawley (1984), based on a single-
campus survey of 425 undergraduates,
reported that 12% admitted asking someone
to write a paper for them, 14.6% said they
had turned in a paper written by another
student, and 5.6% indicated “they had handed
in a paper obtained from a research service”
(p. 36). In addition, approximately 25% of
these students “agree with one or more
arguments that plagiarism is acceptable
behavior” (p. 38).
We know of only one large-scale study
including self-reports of student plagiarism.
In a comparison of two multicampus surveys
of cheating behavior conducted 30 years
apart, McCabe and Trevino (1996) reported
that 30% of students in a 1963 study admitted
plagiarizing, and 26% did so in a survey
carried out at the same schools in 1993.
Contextual Influences on Cheating
and Plagiarism
A strong relationship has been demonstrated
between several contextual variables and
student cheating (Bowers, 1964; McCabe &
Trevino, 1993, 1997; McCabe et al., in
press). According to McCabe et al., “these
variables include perception of peers’
behavior, student perceptions of the under-
standing and acceptance of academic integ-
rity policies, the perceived certainty of being
reported for cheating, and the perceived
severity of campus penalties for cheating.”
Perception of peer behavior is an im-
portant factor in academic integrity. Multi-
campus studies by McCabe and Trevino
(1993, 1996, 1997) showed that perceptions
of others strongly influenced student aca-
demic dishonesty. Indeed, McCabe and
Trevino (1997) concluded, “The most
powerful influential factors [regarding
cheating] were peer-related contextual
factors,” including perceptions of peer
behavior (p. 391). Elsewhere, McCabe and
Trevino (1993) emphasized that “Academic
376 Journal of College Student Development
Scanlon & Neumann
dishonesty is most strongly associated with
the perceptions of peers’ behavior” (p. 536).
Conversely, strong disincentives for academic
dishonesty are the likelihood of being caught
and the perceived severity of penalties
(McCabe & Trevino, 1993).
Concerning students’ ethical views
regarding academic honesty, Davis et al.
(1992) concluded, “Most students say that
it is wrong to cheat,” noting that “the
percentage of students answering yes to the
question, ‘Is it wrong to cheat?’ has never
been below 90%” at the schools they sur-
veyed (p. 17). However, measures of the
incidence of cheating suggest a contradiction
between what students say and do. In
addition, some have argued that colleges and
universities are not doing nearly enough to
foster a commitment among students to
academic honesty. Aaron (1992), based on
a survey of 257 chief academic officers,
found that few faculty discussed cheating in
class, few institutions provided student
development programs focused on academic
integrity, and almost none made an effort to
assess the extent of cheating on their campus.
Nuss (1984) faulted the academic community
for lack of success “in communicating the
value of independent scholarship to its
students” (p. 140).
In sum, much is known about academic
honesty and plagiarism among college
students; however, to date little has been done
to measure the effect on plagiarism of the
Internet, which presumably makes plagiarism
easier. We conducted the current study to
answer the following questions. What is the
incidence of Internet plagiarism among
college students? What are students’ per-
ceptions of Internet plagiarism by their peers?
What are students’ perceptions of the ethics
of Internet plagiarism? What are students’
perceptions of institutional sanctions re-
TABLE 1.
Demographics of Survey Respondents
(N = Valid Cases)
n % N
Sex N = 644
Male 282 43.8
Female 326 56.2
Age N = 673
< 17 3 0.4
17-19 164 24.4
20-21 268 39.8
22-23 146 21.7
24-25 33 4.9
Over 25 59 5.2
Year in school N = 655
< 1 11 1.6
1 108 16.5
2 108 16.5
3 173 26.4
4 184 28.1
5 44 6.7
> 5 27 4.4
Major N = 664
Business 133 20
Computer Technology 107 16.1
Education 104 15.7
Behavioral and Soc. Sci. 33 5
Humanities 33 5
Fine and Applied Arts 32 4.8
Engineering 17 2.6
Math and Science 9 1.4
Other 189 28.5
MAY/ JUNE 2002 VOL 43 NO 3 377
Plagiarism
garding plagiarism using the Internet?
METHOD
To gain a better understanding of how and
how often students use the Internet to
plagiarize—cutting and pasting, soliciting
papers from others, purchasing papers from
online term paper mills—we surveyed
students on nine campuses to gauge under-
graduate attitudes and practices related to
online plagiarism.
Participants
Six hundred ninety-eight students completed
the survey (valid cases differed from item to
item due to varying numbers of missing
responses). As shown in Table 1, survey
respondents were mostly between the ages of
17 and 23 (85.9%), came from a range of
majors, and represented all four under-
graduate years in comparable numbers.
Many of these students indicated they
were frequent users of e-mail and the Internet.
(When we analyzed these data, we defined
frequent as at least three or four times per
week.)
A weakness of many studies of this kind
is that they survey a small number of students
on a single campus. To cast a wide net over
a varied population of undergraduates, our
survey was administered to a convenience
sample of students in a variety of courses in
communication, technical communication,
and English on multiple campuses.
Instrument
The instrument, a machine-scored pencil-and-
paper survey, was first piloted with a small
number of students on our own campus,
revised, and then distributed to participating
faculty at nine colleges and universities. The
current study was part of a dual investigation:
of 60 items on the survey, 28 concerned
plagiarism and the Internet, and 32 related
TABLE 2.
Frequency of Computer Use by Respondents
E-mail N = 682 Other Internet N = 681
Frequency of use n % N n % N
Several times per day 254 37.2 191 28.0
Once per day 170 24.9 103 15.1
3 or 4 times per week 122 17.9 170 25.0
Once per week 56 8.2 97 14.2
Once every 2 weeks 22 3.2 49 7.2
Once per month 17 2.5 35 5.1
Once every few months 14 2.1 13 1.9
< Once every few months 14 2.1 14 2.1
Never 13 1.9 9 1.3
378 Journal of College Student Development
Scanlon & Neumann
to student attitudes toward computer and
online communication. Only the plagiarism
data are reported here.
In the plagiarism portion of the survey,
students were asked to indicate, using a
5-point Likert-type scale ranging from 1
(never) to 5 (very frequently) how often they
engaged in each of eight acts of plagiarism:
(a) copying text and inserting it in a paper
without citation, (b) copying an entire paper
without citation, (c) asking someone to
provide them with a paper, (d) using the
Internet to copy text and insert it in a paper
without citation, (e) using the Internet to copy
an entire paper without citation, (f ) using the
Internet to ask someone to provide them with
a paper, (g) purchasing a paper from a term
paper mill advertised in a print publication,
(h) purchasing a paper from an online term
paper mill. Because plagiarism in its more
abstract sense often is misunderstood by
students and is difficult for them to define
(Ashworth, Bannister, & Thorne, 1997), in
this survey students were asked about specific
acts. In fact, the word plagiarism appeared
in none of the items on the survey.
Using the same scale, respondents also
estimated how often they believed other
students committed each of the acts of
plagiarism. Specifically, we wanted to know
if any marked disparity exists between self-
reports of plagiarism and students’ perception
of what is taking place around them.
Next, students were asked to assess the
ethics and institutional sanctions regarding:
(a) handing in someone else’s writing as one’s
own, (b) using the Internet to copy text and
handing it in as one’s own, (c) purchasing
papers from term paper mills, (d) purchasing
papers from online term paper mills. Using
a 5-point Likert-type scale ranging from 1
(strongly agree) to 5 (strongly disagree),
students responded to three statements about
each of the categories: that the act described
is wrong, that their professors clearly feel it
is wrong, and that their college has strict
punishments for the behavior.
PROCEDURE
The survey was conducted during Winter and
Spring of the 1999-2000 academic year, at
nine institutions (enrollment in parentheses):
· four state universities in Indiana
(18,000), Pennsylvania (7,100), Vermont
(8,900), and Wisconsin (12,000)
· two institutes of technology in New York
State, one public (2,600) and one private
(14,000)
· an American University in the Middle
East (5,000)
· a small private university in Washington,
D.C. (2,000)
· a community college in Pennsylvania
(11,000)
Students participated voluntarily in the
survey, which was administered by faculty
during regularly scheduled classes.
Self-reporting of any behavior is prob-
lematic; self-reporting of dishonest behavior
is even more challenging. To increase the
likelihood that survey respondents will
answer questions candidly, they must be
confident that their responses cannot be
traced to them. Those administering this
survey, as well as the text of the survey itself,
emphasized that responses would remain
anonymous, and nowhere on the survey were
students asked to provide personal infor-
mation that could identify them individually.
Data Analysis
After collecting the data, we performed a
MAY/ JUNE 2002 VOL 43 NO 3 379
Plagiarism
principal component analysis with varimax
rotation to identify the underlying factors.
This analysis resulted in four factors with
eigenvalues over 1.0 (see Appendix). These
four factors, which accounted for 62.2% of
the variance, are Others (students’ perception
of others’ plagiarism), Self-report (self-
reports of plagiarism), Ethics (students’
ethical views, and perception of their
professors’ views, on plagiarism), and
Sanctions (students’ perception of strict
punishments for plagiarism at their colleges).
These factors were used to test correlations
between self-reported plagiarism and stu-
dents’ ethical views, and between self-
reported plagiarism and students’ perceptions
of the severity of sanctions.
RESULTS
Incidence of Student Plagiarism:
Self-Reports
A substantial minority of students reported
copying some text and using it without
citation: 19.0% sometimes and 9.6% often
or very frequently (see Table 3). These
percentages were lower for more egregious
forms of plagiarism: copying an entire paper
TABLE 3.
Acts of Conventional Plagiarism: Self-Reports and Perception
of Others
by Percentage Frequency and Mean Response
Often/Very
Never/Rarely Sometimes Frequently Mean: 1–5
Plagiarism Act Self Others Self Others Self Others Self Others
Copy text without citation 71.4 8.9 19.0 39.2 9.6 52.0 2.04 3.57
Copy paper without citation 91.4 35.4 5.4 40.4 3.2 24.2 1.31
2.90
Request a paper to hand in 89.7 25.5 8.3 41.5 2.1 33.0 1.39 3.15
Purchase a paper to hand in 90.9 36.7 6.3 42.2 2.8 21.1 1.30
2.85
TABLE 4.
Acts of Internet Plagiarism: Self-Reports and Perception of
Others
by Percentage Frequency and Mean Response
Often/Very
Never/Rarely Sometimes Frequently Mean: 1–5
Plagiarism Act Self Others Self Others Self Others Self Others
Copy text without citation 75.5 12.3 16.5 37.3 8.0 50.4 1.88
3.49
Copy paper without citation 88.8 32.0 8.1 39.9 3.1 28.0 1.35
3.00
Request a paper to hand in 89.7 43.0 5.4 39.8 4.9 17.1 1.33 2.73
Purchase a paper to hand in 91.7 37.8 6.0 41.1 2.3 21.1 1.25
2.82
380 Journal of College Student Development
Scanlon & Neumann
(5.4% sometimes, 3.2% often or very
frequently), requesting a paper to hand in
(8.3% sometimes, 2.1% often or very
frequently), and purchasing a paper from a
print term paper mill (6.3% sometimes, 2.8%
often or very frequently).
The responses for online plagiarism were
similar (see Table 4). Cutting and pasting
some text without citation was reported
sometimes by 16.5% of students and often
or very frequently by 8.0%.
Also, 6.0% of participants indicated that
they bought papers online sometimes,
whereas only 2.3% specified they did so often
or very frequently (see Table 4). Their mean
response was 1.3. Notably, responses for
online term paper mills were nearly identical
to those for print publication businesses.
Incidence of Plagiarism: Perceptions
of Others
Students consistently judged plagiarism by
others to be more prevalent than their own
self-reports would suggest. Note, for ex-
ample, that although 8.0% of students self-
reported cutting and pasting text from the
Internet often or very frequently, 50.4%
indicated their peers do so (see Table 4). And
while only 8.3 % reported purchasing papers
from online term paper mills sometimes to
very frequently, 62.2% of students estimated
that their peers patronize those sites at that
rate. A comparison of means of responses
for acts of conventional and Internet pla-
giarism (see Tables 3 and 4) also pointed up
the disparity between self-reports and
perceptions of other students’ behavior. In
all but two cases, mean responses for
perceptions of others’ behavior were at least
double that of self-reports. As with self-
reports, student perceptions of convention-
al and online plagiarism by peers were
comparable.
Student Ethics, Perception of Faculty
Ethics, and Awareness of Punishments
Regarding Plagiarism
Most students in this study agreed that
plagiarism of any kind is wrong. Approxi-
mately 89% strongly or somewhat agreed that
handing in someone else’s writing as one’s
own or purchasing a paper to turn in as one’s
own is wrong, whether done conventionally
or online (see Table 5). An even larger
TABLE 5.
Students’ Ethical Views on Acts of Plagiarism
by Percentage Frequency and Mean Response
Strongly Agree Somewhat Disagree
or Neither Agree or Strongly Mean
It is wrong to: Somewhat Agree nor Disagree Disagree
Response: 1–5
hand in someone else’s writing
as one’s own 89.1 7.0 3.9 1.46
use the internet to copy text to
hand in as one’s own 89.3 7.7 3.1 1.44
purchase papers from print
term paper mills 89.1 6.8 4.1 1.44
purchase papers from online
term paper mills 89.8 6.1 4.1 1.43
MAY/ JUNE 2002 VOL 43 NO 3 381
Plagiarism
percentage indicated that their professors
clearly feel plagiarism is wrong (see Table 6).
A drop-off in student agreement oc-
curred, however, with statements about the
severity of punishments for acts of plagiarism
at their colleges (see Table 7). Notably larger
percentages of students either were uncertain
(neither agree nor disagree) about the
existence on their campuses of strict punish-
ments for acts of plagiarism, or disagreed that
such punishments were in place, at all.
Not surprisingly, self-reports of plagia-
rism were linked to ethical views, with a
negative correlation between agreement with
statements that acts of plagiarism are wrong
(see Appendix, factor Ethics) and self-
reports. A t test comparing those who
strongly agreed plagiarism is wrong with a
group comprised of those who neither agreed
nor disagreed, disagreed, or strongly dis-
agreed revealed that those who believed
plagiarism is wrong were significantly less
likely to plagiarize (t = –12.05, p < 0.01).
This same group also was significantly less
likely to report plagiarism by others
(t = –3.64, p < 0.01).
Plagiarism self-reports, as well as reports
of plagiarism by others, also were negatively
correlated with perceptions of the severity of
sanctions (see Appendix, factor Sanctions).
A comparison of those who strongly agreed
that strict punishments were in place with
those who neither agreed nor disagreed,
disagreed, or strongly disagreed showed that
those who believed strict punishments exist
were significantly less likely to plagiarize
(t = –7.09, p < 0.01) or report plagiarism in
others (t = –4.15, p < 0.01). These findings
are in keeping with those of McCabe and
Trevino (1993), who concluded that students’
perceptions of the severity of punishments
for academic dishonesty strongly influenced
their decisions to cheat.
DISCUSSION
That 24.5% of these students reported
plagiarizing online sometimes to very
frequently should be cause for concern,
although these numbers do not suggest an
epidemic of Internet-facilitated plagiarism.
McCabe and Bowers (1994) concluded that
TABLE 6.
Students’ Perception of Faculty Ethical Views on Acts of
Plagiarism
by Percentage Frequency and Mean Response
Strongly Agree Somewhat Disagree
It is clear that professors or Neither Agree or Strongly Mean
feel it is wrong to: Somewhat Agree nor Disagree Disagree
Response: 1–5
hand in someone else’s writing
as one’s own 93.9 3.2 2.9 1.26
use the Internet to copy text to
hand in as one’s own 92.2 5.5 2.3 1.33
purchase papers from print
term paper mills 91.4 5.7 2.9 1.36
purchase papers from online
term paper mills 90.4 6.7 3.0 1.39
382 Journal of College Student Development
Scanlon & Neumann
TABLE 7.
Students’ Awareness of Their Colleges’ Punishments for Acts of
Plagiarism
by Percentage Frequency and Mean Response
Strongly Agree Somewhat Disagree
or Neither Agree or Strongly Mean
There are strict punishments if I: Somewhat Agree nor
Disagree Disagree Response: 1–5
hand in someone else’s writing
as one’s own 80.7 12.3 7.0 1.67
use the Internet to copy text to
hand in as one’s own 76.9 15.6 7.5 1.76
purchase papers from print
term paper mills 77.7 15.8 6.5 1.73
purchase papers from online
term paper mills 76.9 15.2 7.9 1.75
comparative data on all forms of academic
dishonesty “clearly argue against the position
that student cheating in the 1980’s and the
1990’s has escalated in dramatic fashion”
(p. 5). McCabe and Bowers emphasized,
however, that although
it appears that cheating at selective
institutions has remained relatively
unchanged in the last 30 years, com-
parable data is not available for the less
selective, and often larger, institutions
that now educate the vast majority of the
nation’s college students. (p. 9)
The results of the current study, which
includes data from “less selective, and . . .
larger institutions,” appear to support their
conclusions.
Overall, frequency of plagiarism using
the Internet followed the same pattern as did
conventional forms and was self-reported at
similar levels. This congruence could indicate
that many survey respondents simply did not
make a distinction between conventional and
online plagiarism when asked about acts of
plagiarism in general—that is, when asked
how often they copy text and use it without
citation, they may have included acts of
online plagiarism in their responses. (This
blurring of distinctions is far less likely to
have occurred in response to those questions
regarding term paper mills, because the
survey drew a sharp distinction between print
publications and online mills.) On the other
hand, students who self-report plagiarism are
probably likely to employ both conventional
and online methods.
These self-reports of online plagiarism,
although not pointing to an epidemic of
cheating, suggest that many students do go
online to cut and paste text for use in their
assignments. A relatively small number
patronize online term paper mills. The results
of the current survey do not, however, tell
us the extent to which students who otherwise
would not have plagiarized did so due to
Internet access, a subject that deserves further
study.
The contrast between self-reports and
perceptions of others was striking, both for
Internet and conventional forms of plagia-
rism. However, we did not design the current
MAY/ JUNE 2002 VOL 43 NO 3 383
Plagiarism
study either to assess with statistical con-
f idence the effect of student perceptions on
their behavior, or to account for any third-
person effect, the tendency of subjects to
overestimate objectionable behavior in others.
For the time being, we can only note the gap
separating students’ self-reports of Internet
as well as conventional plagiarism and their
assumption that plagiarism of both types is
widespread. Clearly this is an area that
deserves further study.
Strengths and Limitations
As noted above, many studies of this kind
survey only a small number of students on a
single campus. In the current study, we
gathered data on Internet plagiarism from a
large sample of students from a variety of
colleges and universities, nine total. Those
who completed the survey, however, do
constitute a convenience sample.
The machine-scored survey was designed
and administered in such a way to assure
students that their responses would remain
anonymous in order to encourage candor.
However, the problematical nature of self-
reported dishonest behavior is a limitation of
this study—as it is of any survey of students
regarding cheating. Some students will be
unwilling or unable to admit cheating,
anonymity notwithstanding; others will offer
socially desirable responses.
CONCLUSION
The amount of online plagiarism reported
here should be a matter of concern, although
the current study does not point to an
epidemic of Internet plagiarism. However, the
disparity between student self-reports of
plagiarism and their estimates of how often
their peers plagiarize suggests many students
view plagiarism as more commonplace than
it is—a misperception perhaps shared by
faculty as well as the public at large. The
students’ perception, regardless of its causes,
may have potentially troubling consequences.
As McCabe and Trevino (1997) concluded,
“The most powerful influential factors
[regarding cheating] were peer-related
contextual factors,” including perceptions of
peer behavior (p. 391). Elsewhere, the
authors emphasized that “academic dis-
honesty is most strongly associated with the
perceptions of peers’ behavior” (1993,
p. 536). In other words, if students perceive
that a majority of their peers are going online
to plagiarize, they may be more apt to
plagiarize themselves. As noted earlier, we
are not in a position to affirm or refute this
conclusion, although the difference between
perceptions and self-reports is intriguing. The
possible influence of a third-person effect,
and the consequences of such misperception
of peer behavior on student Internet plagia-
rism, should be subjects of future research.
It is no longer much of an insight to say
that computers and the Internet have changed
and are changing the manner in which all of
us write. What is not yet as clear is how these
technologies are shaping a new generation
of students’ conception of what does and does
not constitute fair use of the countless texts
so readily available at their desktops. How
students use the Internet to complete research
and to write papers, and how we respond to
electronic textual appropriation, are and will
be critical matters for university faculty and
administrators as information technology
continues its dramatic growth within higher
education.
Correspondence concerning this article should be
addressed to Patrick M. Scanlon, College of
Liberal Arts, Rochester Institute of Technology,
92 Lomb Memorial Drive, Rochester, NY 14623;
[email protected]
384 Journal of College Student Development
Scanlon & Neumann
APPENDIX.
Rotated Factor Matrix (Varimax Rotation) of
Student Plagiarism Behavior and Perceptions
Item 1 2 3 4
Others
Copy paper from Internet .85047 .11094 .03382 .08369
Purchase paper from online mills .79131 –.01815 .15849 –
.08486
Purchase paper from print mills .75000 –.04366 .09887 –.03437
Copy a paper .74769 .18690 –.01832 .14480
Ask someone for a paper .74219 .11376 –.03381 .12085
Copy text from Internet .73351 .15371 –.05297 .09468
Copy text .66233 .15958 –.14660 .16808
Ask someone on Internet for paper .65978 .15017 .20653 –
.09987
Self-Report
Copy paper from Internet .09854 .80515 .22302 .11115
Copy a paper .08050 .75579 .19560 .07864
Copy text from Internet .15548 .75156 .08282 .12707
Copy text .16650 .70220 –.00128 .13394
Ask someone for a paper .15681 .66082 .21628 .00455
Purchase paper from online mills .02200 .57304 .36153 .05577
Ask someone on Internet for paper .05563 .53485 .25759 .00535
Ethics
Wrong to purchase paper .07453 .29210 .75286 .05756
Profs. feel it’s wrong to purchase paper –.01550 .12285 .75052
.35601
Wrong to purchase paper online .09660 .28173 .73961 .10551
Profs. feel it’s wrong purchase paper online –.01285 .11256
.71509 .41230
Profs. feel it’s wrong copy text online –.01240 .19094 .69178
.35268
Wrong to copy text online .05916 .36966 .59755 .08531
Sanctions
Purchase paper online .08842 .04571 .23330 .87442
Purchase paper .08761 .06104 .30223 .85287
Copy text online .09243 .14200 .23348 .85061
Hand in someone else’s writing .05769 .14139 .10484 .78218
Factors Eigenvalue % of Variance Cumulative
Factor 1 (Others) 7.43760 29.8 29.8
Factor 2 (Self-Report) 4.06551 16.3 46.0
Factor 3 (Ethics) 2.55484 10.2 56.2
Factor 4 (Sanctions) 1.49523 6.0 62.2
MAY/ JUNE 2002 VOL 43 NO 3 385
Plagiarism
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collegiate institutions addressing the issue? NASPA
Journal, 29, 107-113.
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Basinger, J., & McCollum, K. (1997, October 31). Boston
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Drum, A. (1986). Responding to plagiarism. College
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Plagiarists, authors, collaborators. Stamford, CT: Ablex.
Kolich, A. M. (1983). Plagiarism: The worm of reason.
College English, 45, 141-148.
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among college students: Issues in education. U.S. District
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Reproduction Service No. ED 360 903)
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cheating among college students. Sociological Inquiry, 62,
365-374.
McCabe, D. L., & Bowers, W. J. (1994). Academic honesty
among males in college: A 30-year perspective. Journal
of College Student Development, 35, 5-10.
McCabe, D. L., & Trevino, L. K. (1993). Honor codes and
other contextual influences. Journal of Higher Education,
64, 522-538.
McCabe, D. L., & Trevino, L. K. (1996, January/February).
What we know about cheating in college: Longitudinal
trends and recent developments. Change, pp. 29-33.
McCabe, D. L., & Trevino, L. K. (1997). Individual and
contextual influences on academic honesty: A multicampus
investigation. Research in Higher Education, 38, 379-396.
McCabe, D. L., Trevino, L. K., & Butterfield, K. D. (in press).
Honor codes and other contextual influences on academic
integrity: A replication and extension to modified honor
code settings. Research in Higher Education.
McLeod, S. H. (1992). Responding to plagiarism: The role
of the WPA. WPA: Writing Program Administration, 15(3),
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Nuss, E. M. (1984). Academic integrity: Comparing faculty
and student attitudes. Improving College and University
Teaching, 32 (3), 140-144.
Shropshire, W. O. (1997, Fall). Of being and getting:
Academic honesty. Liberal Education, pp. 24-31.
Young, J. R. (2001, July 6). The cat-and-mouse game of
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REFERENCES
Collective Self-Esteem and Perceived Social Support as
Predictors of Cultural Congruity Among Black and Latino
College StudentWe examined the relationships among collective
self-esteem, perceived social support, and cultural congruity
among 151 Black anFactors Related to Indecisiveness and
Career Indecision in Undecided College Students David C.
Gaffner, Richard J. Hazler Undergraduates (56 F, 55 M), ages
18 to 21, from a small, private Mid-western university of 2,700
completed the Career Factors Attachment, Social Support, and
College Adjustment Among Black Students at Predominantly
White Universities Holly Heard HindeThis study investigated
the relationship of parental attachment (Parental Attachment
Questionnaire) and on-campus social supporChanging Worlds,
Changing Selves: The Experience of the Religious Self Among
Catholic Collegians Jenny J. Lee The interplay between
students' views of college and of the religious self was
examined to understand the internal processes ofComparing
Spiritual Development and Cognitive Development Patrick G.
Love Three spiritual development theories and theorists (i.e.,
Parks, Fowler, and Helminiak) were compared with traditional
cognitivInternet Plagiarism Among College Students Patrick M.
Scanlon, David R. Neumann Six hundred ninety-eight
undergraduates (85.9% between the ages of 17 and 23; 87.5% in
the first through fourth year) from nineObjective Versus
Subjective Evaluation of Student Distress at Intake:
Considerations for Counseling Centers Donald W.
StewartClient and counselor ratings of student distress at intake
were compared with MMPI-2 College Maladjustment (Mt) scale
(Butcher,The Impact of a Living Learning Center on Students'
Academic Success and Persistence Keith E. Edwards, David A.
McKelfresh The Impact of College Racial Composition on
African American Students' Academic and Social Gains:
Additional Evidence Lamont AApplying Sleep Research to
University Students: Recommendations for Developing a
Student Sleep Education Program Franklin C. BListen Very
Loud: Paying Attention in the Student Affairs Profession Randy
L. Mitchell Reviewed by Robert Ackerman 417Secret Sisters:
Stories of Being Lesbian and Bisexual in a College Sorority
Shane L. Windmeyer and Pamela W. Freeman (Editors)
Reviewed by Karen L. Paulsell Big Questions, Worthy Dreams:
Mentoring Young Adults in Their Search for Meaning, Purpose,
and Faith Sharon Daloz Parks RevieLeaving the Ivory Tower:
The Causes and Consequences of Departure from Doctoral
Study Barbara E. Lovitts Reviewed by Vasti TorGuidelines for
Authors The American College Personnel Association

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MKT 500 Final Project Milestone Five Marketing Strategy—Pro.docx

  • 1. MKT 500 Final Project Milestone Five: Marketing Strategy— Product/Service Guidelines and Rubric Overview: Your marketing mix is a detailed description of the 4 Ps: product, price, place and promotion. For this assignment, focus on your product or service. Revisit your new product/service idea and describe for your audience what it is that you wish to bring to market. If it is a product, expand on your description of the product, its functionality, and customer benefits. If it is a service, describe the service offering so that readers understand what they would receive. It is important to remember that by definition, a product is anything that can be offered to a market for use or consumption that will satisfy a need or want in that marketplace. Products also include services, events, places, organizations, ideas, or persons. Products can be either tangible or intangible. Classify the product based on what we have been reading in our textbook. Include a discussion of your branding strategy, the decisions that you will make in building your brand, and how you intend to manage brand equity. This milestone is due in Module Five. Your description should include: how it will work
  • 2. provides to the intended target market of your product. For a service describe the service offering so that the reader understands what they would receive Ensure that you have adequately described your product or service so that by the time your product or service description is written, the reader understands what you want to bring to market. If you have a service description, the reader needs to know where you are located, what your service offers, and so on. Describe it so that the reader envisions the product or service. Rubric Guidelines for Submission: Your paper must be submitted as a 3- to 4-page Microsoft Word document with double spacing, 12- point Times New Roman font, one-inch margins, and APA formatting. Incorporate at least two scholarly resources. Critical Elements Proficient (100%) Needs Improvement (75%) Not Evident (0%) Value Marketing Strategy:
  • 3. Marketing Mix – Product/Service Provides a detailed description of the “Product” portion of the marketing mix, including features, benefits, packaging, and labeling Provides a detailed description of the “Product” portion of the marketing mix, but description lacks detail or is missing key components Does not provide a description of the “Product” portion of the marketing mix 60 Marketing Strategy: Relation Describes how the product marketing strategy specifically relates to the company’s strategic focus, culture, and current business processes Describes how the product marketing strategy relates to the company’s strategic focus, culture, and current business processes, but description is cursory or missing key
  • 4. components Does not describe how the product marketing strategy specifically relates to the company’s strategic focus, culture, and current business processes 20 Application of Marketing Principles All marketing principles are applied correctly and authentically Most marketing principles are applied correctly and authentically Marketing principles are applied incorrectly or not authentically 10 Incorporation of Scholarly Sources Incorporates at least two properly cited, scholarly resources that reflect depth of research Incorporates at least one
  • 5. properly cited, scholarly resource Does not incorporate any properly cited, scholarly resources 5 Mechanics Errors of grammar, organization, and style are marginal and rarely interrupt the flow Errors of grammar, organization, and style are limited enough that the paper is still able to be understood Errors of grammar, organization, and style make the paper difficult to understand 5 Total 100% 374 Journal of College Student Development Internet Plagiarism Among College Students Patrick M. Scanlon David R. Neumann
  • 6. Six hundred ninety-eight undergraduates (85.9% between the ages of 17 and 23; 87.5% in the first through fourth year) from nine colleges and universities completed a survey on Internet plagiarism. A substantial minority of students reported they use the Internet to copy and paste text into their papers without citation. Student cheating has garnered much public attention recently. A perception reflected in media accounts is that acts of academic dishonesty among students in college as well as high school have increased sharply. The cover of the November 22, 1999 issue of U.S. News & World Report, for example, announced that “a new epidemic of fraud is sweeping through our schools” (“Cheating, writing, and arithmetic,” 1999). Nearly universal access to the Internet has been cited as a reason for this perceived decline in academic integrity, in particular regarding plagiarism. A July 6, 2001 article in the Chronicle of Higher Education reported that “several indicators point to widespread plagiarism on campus,” and that “officials at some colleges say that in recent years they have seen a sharp increase in students cutting and pasting material into papers from Web sites without attribution, or purchasing term papers from online term-paper mills” (Young, 2001, A26). Four years ago a count of term paper mills on the Web—including A-Plus Termpapers, Paperz.com, School Sucks, and Research Assistance by Collegiate Care—set the number at 70 (Basinger & McCollum,
  • 7. 1997). One further indication of growing concern over Internet plagiarism is the de- velopment of plagiarism-detection software, such as that employed by Turnitin.com, a service that scans student papers for text lifted from Websites and marks each suspect passage with a link to its probable online source. The use of plagiarism-detection software by professors “appears to be growing” (Young, 2001, A26). The Internet may be exacerbating the long-standing problem of student plagiarism on college campuses. Moreover, Internet plagiarism raises important questions of academic integrity as students—as well as faculty—frequently turn to online sources, and it foregrounds issues related to the correct handling and citation of online sources. Therefore, university administrators, faculty, and staff should be concerned about the impact of the Internet in shaping a new generation of students’ conception of what does and does not constitute fair use of the countless texts so readily available at the click of a mouse. Although student academic honesty has attracted considerable scholarly notice for some time, the probable impact of Internet access on student plagiarism is mostly a matter of conjecture and has not yet been studied sufficiently or systematically. There- fore, a measure of the incidence of student
  • 8. online plagiarism will provide a needed map of the territory and an indication of whether or not matters are as bad as many apparently fear they are. Also helpful will be a better understanding of several contextual factors Patrick M. Scanlon is Associate Professor of Communication at Rochester Institute of Technology. David R. Neumann is Professor of Communication at Rochester Institute of Technology. MAY/ JUNE 2002 VOL 43 NO 3 375 Plagiarism related to Internet plagiarism: students’ perceptions of peer behavior, their ethical views, and their awareness of institutional sanctions. These factors have been strongly linked to student academic dishonesty (McCabe, Trevino, & Butterfield, in press). Indeed, a review of the relevant literature reveals that studies have focused on these issues—the incidence of academic dishonesty and the contextual factors that influence student cheating. Incidence Although plagiarism has been examined qualitatively, primarily within English studies (Drum, 1986; Howard, 1999; Kolich, 1983; McLeod, 1992; Wilhoit, 1994), most of what we know about the incidence of student plagiarism must be extrapolated from surveys
  • 9. of students and, to a lesser extent, faculty and administrators regarding multiple forms of academic dishonesty (Aaron, 1992; Collison, 1990; Davis, Grover, Becker, & McGregor, 1992; Gehring, Nuss, & Pavela, 1986; Haines, Diekhoff, LaBeff, & Clark, 1986; Maramark & Maline, 1993; McCabe, 1992; McCabe & Bowers, 1994; McCabe & Trevino, 1993, 1996, 1997; Nuss, 1984; Shropshire, 1997). In general, self-reports of cheating are high, although estimates vary widely, with 9% to 95% of those asked admitting to some form of academic dishonesty (summarized in Maramark & Maline). In a survey of 6,096 undergraduates on 31 campuses, McCabe (1992) reported that 67.4% admitted cheating at least once on a test or major assignment. Davis et al. reported similar numbers in another multi- campus survey, also of more than 6,000 students: 76% admitted cheating in either high school or college or both. Hawley (1984), based on a single- campus survey of 425 undergraduates, reported that 12% admitted asking someone to write a paper for them, 14.6% said they had turned in a paper written by another student, and 5.6% indicated “they had handed in a paper obtained from a research service” (p. 36). In addition, approximately 25% of these students “agree with one or more arguments that plagiarism is acceptable behavior” (p. 38).
  • 10. We know of only one large-scale study including self-reports of student plagiarism. In a comparison of two multicampus surveys of cheating behavior conducted 30 years apart, McCabe and Trevino (1996) reported that 30% of students in a 1963 study admitted plagiarizing, and 26% did so in a survey carried out at the same schools in 1993. Contextual Influences on Cheating and Plagiarism A strong relationship has been demonstrated between several contextual variables and student cheating (Bowers, 1964; McCabe & Trevino, 1993, 1997; McCabe et al., in press). According to McCabe et al., “these variables include perception of peers’ behavior, student perceptions of the under- standing and acceptance of academic integ- rity policies, the perceived certainty of being reported for cheating, and the perceived severity of campus penalties for cheating.” Perception of peer behavior is an im- portant factor in academic integrity. Multi- campus studies by McCabe and Trevino (1993, 1996, 1997) showed that perceptions of others strongly influenced student aca- demic dishonesty. Indeed, McCabe and Trevino (1997) concluded, “The most powerful influential factors [regarding cheating] were peer-related contextual factors,” including perceptions of peer behavior (p. 391). Elsewhere, McCabe and Trevino (1993) emphasized that “Academic
  • 11. 376 Journal of College Student Development Scanlon & Neumann dishonesty is most strongly associated with the perceptions of peers’ behavior” (p. 536). Conversely, strong disincentives for academic dishonesty are the likelihood of being caught and the perceived severity of penalties (McCabe & Trevino, 1993). Concerning students’ ethical views regarding academic honesty, Davis et al. (1992) concluded, “Most students say that it is wrong to cheat,” noting that “the percentage of students answering yes to the question, ‘Is it wrong to cheat?’ has never been below 90%” at the schools they sur- veyed (p. 17). However, measures of the incidence of cheating suggest a contradiction between what students say and do. In addition, some have argued that colleges and universities are not doing nearly enough to foster a commitment among students to academic honesty. Aaron (1992), based on a survey of 257 chief academic officers, found that few faculty discussed cheating in class, few institutions provided student development programs focused on academic integrity, and almost none made an effort to assess the extent of cheating on their campus. Nuss (1984) faulted the academic community for lack of success “in communicating the value of independent scholarship to its
  • 12. students” (p. 140). In sum, much is known about academic honesty and plagiarism among college students; however, to date little has been done to measure the effect on plagiarism of the Internet, which presumably makes plagiarism easier. We conducted the current study to answer the following questions. What is the incidence of Internet plagiarism among college students? What are students’ per- ceptions of Internet plagiarism by their peers? What are students’ perceptions of the ethics of Internet plagiarism? What are students’ perceptions of institutional sanctions re- TABLE 1. Demographics of Survey Respondents (N = Valid Cases) n % N Sex N = 644 Male 282 43.8 Female 326 56.2 Age N = 673 < 17 3 0.4 17-19 164 24.4 20-21 268 39.8
  • 13. 22-23 146 21.7 24-25 33 4.9 Over 25 59 5.2 Year in school N = 655 < 1 11 1.6 1 108 16.5 2 108 16.5 3 173 26.4 4 184 28.1 5 44 6.7 > 5 27 4.4 Major N = 664 Business 133 20 Computer Technology 107 16.1 Education 104 15.7 Behavioral and Soc. Sci. 33 5 Humanities 33 5 Fine and Applied Arts 32 4.8
  • 14. Engineering 17 2.6 Math and Science 9 1.4 Other 189 28.5 MAY/ JUNE 2002 VOL 43 NO 3 377 Plagiarism garding plagiarism using the Internet? METHOD To gain a better understanding of how and how often students use the Internet to plagiarize—cutting and pasting, soliciting papers from others, purchasing papers from online term paper mills—we surveyed students on nine campuses to gauge under- graduate attitudes and practices related to online plagiarism. Participants Six hundred ninety-eight students completed the survey (valid cases differed from item to item due to varying numbers of missing responses). As shown in Table 1, survey respondents were mostly between the ages of 17 and 23 (85.9%), came from a range of majors, and represented all four under- graduate years in comparable numbers. Many of these students indicated they
  • 15. were frequent users of e-mail and the Internet. (When we analyzed these data, we defined frequent as at least three or four times per week.) A weakness of many studies of this kind is that they survey a small number of students on a single campus. To cast a wide net over a varied population of undergraduates, our survey was administered to a convenience sample of students in a variety of courses in communication, technical communication, and English on multiple campuses. Instrument The instrument, a machine-scored pencil-and- paper survey, was first piloted with a small number of students on our own campus, revised, and then distributed to participating faculty at nine colleges and universities. The current study was part of a dual investigation: of 60 items on the survey, 28 concerned plagiarism and the Internet, and 32 related TABLE 2. Frequency of Computer Use by Respondents E-mail N = 682 Other Internet N = 681 Frequency of use n % N n % N Several times per day 254 37.2 191 28.0 Once per day 170 24.9 103 15.1
  • 16. 3 or 4 times per week 122 17.9 170 25.0 Once per week 56 8.2 97 14.2 Once every 2 weeks 22 3.2 49 7.2 Once per month 17 2.5 35 5.1 Once every few months 14 2.1 13 1.9 < Once every few months 14 2.1 14 2.1 Never 13 1.9 9 1.3 378 Journal of College Student Development Scanlon & Neumann to student attitudes toward computer and online communication. Only the plagiarism data are reported here. In the plagiarism portion of the survey, students were asked to indicate, using a 5-point Likert-type scale ranging from 1 (never) to 5 (very frequently) how often they engaged in each of eight acts of plagiarism: (a) copying text and inserting it in a paper without citation, (b) copying an entire paper without citation, (c) asking someone to provide them with a paper, (d) using the Internet to copy text and insert it in a paper without citation, (e) using the Internet to copy an entire paper without citation, (f ) using the
  • 17. Internet to ask someone to provide them with a paper, (g) purchasing a paper from a term paper mill advertised in a print publication, (h) purchasing a paper from an online term paper mill. Because plagiarism in its more abstract sense often is misunderstood by students and is difficult for them to define (Ashworth, Bannister, & Thorne, 1997), in this survey students were asked about specific acts. In fact, the word plagiarism appeared in none of the items on the survey. Using the same scale, respondents also estimated how often they believed other students committed each of the acts of plagiarism. Specifically, we wanted to know if any marked disparity exists between self- reports of plagiarism and students’ perception of what is taking place around them. Next, students were asked to assess the ethics and institutional sanctions regarding: (a) handing in someone else’s writing as one’s own, (b) using the Internet to copy text and handing it in as one’s own, (c) purchasing papers from term paper mills, (d) purchasing papers from online term paper mills. Using a 5-point Likert-type scale ranging from 1 (strongly agree) to 5 (strongly disagree), students responded to three statements about each of the categories: that the act described is wrong, that their professors clearly feel it is wrong, and that their college has strict punishments for the behavior.
  • 18. PROCEDURE The survey was conducted during Winter and Spring of the 1999-2000 academic year, at nine institutions (enrollment in parentheses): · four state universities in Indiana (18,000), Pennsylvania (7,100), Vermont (8,900), and Wisconsin (12,000) · two institutes of technology in New York State, one public (2,600) and one private (14,000) · an American University in the Middle East (5,000) · a small private university in Washington, D.C. (2,000) · a community college in Pennsylvania (11,000) Students participated voluntarily in the survey, which was administered by faculty during regularly scheduled classes. Self-reporting of any behavior is prob- lematic; self-reporting of dishonest behavior is even more challenging. To increase the likelihood that survey respondents will answer questions candidly, they must be confident that their responses cannot be traced to them. Those administering this survey, as well as the text of the survey itself, emphasized that responses would remain anonymous, and nowhere on the survey were
  • 19. students asked to provide personal infor- mation that could identify them individually. Data Analysis After collecting the data, we performed a MAY/ JUNE 2002 VOL 43 NO 3 379 Plagiarism principal component analysis with varimax rotation to identify the underlying factors. This analysis resulted in four factors with eigenvalues over 1.0 (see Appendix). These four factors, which accounted for 62.2% of the variance, are Others (students’ perception of others’ plagiarism), Self-report (self- reports of plagiarism), Ethics (students’ ethical views, and perception of their professors’ views, on plagiarism), and Sanctions (students’ perception of strict punishments for plagiarism at their colleges). These factors were used to test correlations between self-reported plagiarism and stu- dents’ ethical views, and between self- reported plagiarism and students’ perceptions of the severity of sanctions. RESULTS Incidence of Student Plagiarism: Self-Reports A substantial minority of students reported copying some text and using it without
  • 20. citation: 19.0% sometimes and 9.6% often or very frequently (see Table 3). These percentages were lower for more egregious forms of plagiarism: copying an entire paper TABLE 3. Acts of Conventional Plagiarism: Self-Reports and Perception of Others by Percentage Frequency and Mean Response Often/Very Never/Rarely Sometimes Frequently Mean: 1–5 Plagiarism Act Self Others Self Others Self Others Self Others Copy text without citation 71.4 8.9 19.0 39.2 9.6 52.0 2.04 3.57 Copy paper without citation 91.4 35.4 5.4 40.4 3.2 24.2 1.31 2.90 Request a paper to hand in 89.7 25.5 8.3 41.5 2.1 33.0 1.39 3.15 Purchase a paper to hand in 90.9 36.7 6.3 42.2 2.8 21.1 1.30 2.85 TABLE 4. Acts of Internet Plagiarism: Self-Reports and Perception of Others by Percentage Frequency and Mean Response Often/Very Never/Rarely Sometimes Frequently Mean: 1–5 Plagiarism Act Self Others Self Others Self Others Self Others
  • 21. Copy text without citation 75.5 12.3 16.5 37.3 8.0 50.4 1.88 3.49 Copy paper without citation 88.8 32.0 8.1 39.9 3.1 28.0 1.35 3.00 Request a paper to hand in 89.7 43.0 5.4 39.8 4.9 17.1 1.33 2.73 Purchase a paper to hand in 91.7 37.8 6.0 41.1 2.3 21.1 1.25 2.82 380 Journal of College Student Development Scanlon & Neumann (5.4% sometimes, 3.2% often or very frequently), requesting a paper to hand in (8.3% sometimes, 2.1% often or very frequently), and purchasing a paper from a print term paper mill (6.3% sometimes, 2.8% often or very frequently). The responses for online plagiarism were similar (see Table 4). Cutting and pasting some text without citation was reported sometimes by 16.5% of students and often or very frequently by 8.0%. Also, 6.0% of participants indicated that they bought papers online sometimes, whereas only 2.3% specified they did so often or very frequently (see Table 4). Their mean response was 1.3. Notably, responses for
  • 22. online term paper mills were nearly identical to those for print publication businesses. Incidence of Plagiarism: Perceptions of Others Students consistently judged plagiarism by others to be more prevalent than their own self-reports would suggest. Note, for ex- ample, that although 8.0% of students self- reported cutting and pasting text from the Internet often or very frequently, 50.4% indicated their peers do so (see Table 4). And while only 8.3 % reported purchasing papers from online term paper mills sometimes to very frequently, 62.2% of students estimated that their peers patronize those sites at that rate. A comparison of means of responses for acts of conventional and Internet pla- giarism (see Tables 3 and 4) also pointed up the disparity between self-reports and perceptions of other students’ behavior. In all but two cases, mean responses for perceptions of others’ behavior were at least double that of self-reports. As with self- reports, student perceptions of convention- al and online plagiarism by peers were comparable. Student Ethics, Perception of Faculty Ethics, and Awareness of Punishments Regarding Plagiarism Most students in this study agreed that plagiarism of any kind is wrong. Approxi- mately 89% strongly or somewhat agreed that handing in someone else’s writing as one’s
  • 23. own or purchasing a paper to turn in as one’s own is wrong, whether done conventionally or online (see Table 5). An even larger TABLE 5. Students’ Ethical Views on Acts of Plagiarism by Percentage Frequency and Mean Response Strongly Agree Somewhat Disagree or Neither Agree or Strongly Mean It is wrong to: Somewhat Agree nor Disagree Disagree Response: 1–5 hand in someone else’s writing as one’s own 89.1 7.0 3.9 1.46 use the internet to copy text to hand in as one’s own 89.3 7.7 3.1 1.44 purchase papers from print term paper mills 89.1 6.8 4.1 1.44 purchase papers from online term paper mills 89.8 6.1 4.1 1.43 MAY/ JUNE 2002 VOL 43 NO 3 381 Plagiarism percentage indicated that their professors clearly feel plagiarism is wrong (see Table 6).
  • 24. A drop-off in student agreement oc- curred, however, with statements about the severity of punishments for acts of plagiarism at their colleges (see Table 7). Notably larger percentages of students either were uncertain (neither agree nor disagree) about the existence on their campuses of strict punish- ments for acts of plagiarism, or disagreed that such punishments were in place, at all. Not surprisingly, self-reports of plagia- rism were linked to ethical views, with a negative correlation between agreement with statements that acts of plagiarism are wrong (see Appendix, factor Ethics) and self- reports. A t test comparing those who strongly agreed plagiarism is wrong with a group comprised of those who neither agreed nor disagreed, disagreed, or strongly dis- agreed revealed that those who believed plagiarism is wrong were significantly less likely to plagiarize (t = –12.05, p < 0.01). This same group also was significantly less likely to report plagiarism by others (t = –3.64, p < 0.01). Plagiarism self-reports, as well as reports of plagiarism by others, also were negatively correlated with perceptions of the severity of sanctions (see Appendix, factor Sanctions). A comparison of those who strongly agreed that strict punishments were in place with those who neither agreed nor disagreed, disagreed, or strongly disagreed showed that those who believed strict punishments exist were significantly less likely to plagiarize
  • 25. (t = –7.09, p < 0.01) or report plagiarism in others (t = –4.15, p < 0.01). These findings are in keeping with those of McCabe and Trevino (1993), who concluded that students’ perceptions of the severity of punishments for academic dishonesty strongly influenced their decisions to cheat. DISCUSSION That 24.5% of these students reported plagiarizing online sometimes to very frequently should be cause for concern, although these numbers do not suggest an epidemic of Internet-facilitated plagiarism. McCabe and Bowers (1994) concluded that TABLE 6. Students’ Perception of Faculty Ethical Views on Acts of Plagiarism by Percentage Frequency and Mean Response Strongly Agree Somewhat Disagree It is clear that professors or Neither Agree or Strongly Mean feel it is wrong to: Somewhat Agree nor Disagree Disagree Response: 1–5 hand in someone else’s writing as one’s own 93.9 3.2 2.9 1.26 use the Internet to copy text to hand in as one’s own 92.2 5.5 2.3 1.33 purchase papers from print term paper mills 91.4 5.7 2.9 1.36
  • 26. purchase papers from online term paper mills 90.4 6.7 3.0 1.39 382 Journal of College Student Development Scanlon & Neumann TABLE 7. Students’ Awareness of Their Colleges’ Punishments for Acts of Plagiarism by Percentage Frequency and Mean Response Strongly Agree Somewhat Disagree or Neither Agree or Strongly Mean There are strict punishments if I: Somewhat Agree nor Disagree Disagree Response: 1–5 hand in someone else’s writing as one’s own 80.7 12.3 7.0 1.67 use the Internet to copy text to hand in as one’s own 76.9 15.6 7.5 1.76 purchase papers from print term paper mills 77.7 15.8 6.5 1.73 purchase papers from online term paper mills 76.9 15.2 7.9 1.75 comparative data on all forms of academic dishonesty “clearly argue against the position
  • 27. that student cheating in the 1980’s and the 1990’s has escalated in dramatic fashion” (p. 5). McCabe and Bowers emphasized, however, that although it appears that cheating at selective institutions has remained relatively unchanged in the last 30 years, com- parable data is not available for the less selective, and often larger, institutions that now educate the vast majority of the nation’s college students. (p. 9) The results of the current study, which includes data from “less selective, and . . . larger institutions,” appear to support their conclusions. Overall, frequency of plagiarism using the Internet followed the same pattern as did conventional forms and was self-reported at similar levels. This congruence could indicate that many survey respondents simply did not make a distinction between conventional and online plagiarism when asked about acts of plagiarism in general—that is, when asked how often they copy text and use it without citation, they may have included acts of online plagiarism in their responses. (This blurring of distinctions is far less likely to have occurred in response to those questions regarding term paper mills, because the survey drew a sharp distinction between print publications and online mills.) On the other hand, students who self-report plagiarism are
  • 28. probably likely to employ both conventional and online methods. These self-reports of online plagiarism, although not pointing to an epidemic of cheating, suggest that many students do go online to cut and paste text for use in their assignments. A relatively small number patronize online term paper mills. The results of the current survey do not, however, tell us the extent to which students who otherwise would not have plagiarized did so due to Internet access, a subject that deserves further study. The contrast between self-reports and perceptions of others was striking, both for Internet and conventional forms of plagia- rism. However, we did not design the current MAY/ JUNE 2002 VOL 43 NO 3 383 Plagiarism study either to assess with statistical con- f idence the effect of student perceptions on their behavior, or to account for any third- person effect, the tendency of subjects to overestimate objectionable behavior in others. For the time being, we can only note the gap separating students’ self-reports of Internet as well as conventional plagiarism and their assumption that plagiarism of both types is widespread. Clearly this is an area that
  • 29. deserves further study. Strengths and Limitations As noted above, many studies of this kind survey only a small number of students on a single campus. In the current study, we gathered data on Internet plagiarism from a large sample of students from a variety of colleges and universities, nine total. Those who completed the survey, however, do constitute a convenience sample. The machine-scored survey was designed and administered in such a way to assure students that their responses would remain anonymous in order to encourage candor. However, the problematical nature of self- reported dishonest behavior is a limitation of this study—as it is of any survey of students regarding cheating. Some students will be unwilling or unable to admit cheating, anonymity notwithstanding; others will offer socially desirable responses. CONCLUSION The amount of online plagiarism reported here should be a matter of concern, although the current study does not point to an epidemic of Internet plagiarism. However, the disparity between student self-reports of plagiarism and their estimates of how often their peers plagiarize suggests many students view plagiarism as more commonplace than it is—a misperception perhaps shared by faculty as well as the public at large. The
  • 30. students’ perception, regardless of its causes, may have potentially troubling consequences. As McCabe and Trevino (1997) concluded, “The most powerful influential factors [regarding cheating] were peer-related contextual factors,” including perceptions of peer behavior (p. 391). Elsewhere, the authors emphasized that “academic dis- honesty is most strongly associated with the perceptions of peers’ behavior” (1993, p. 536). In other words, if students perceive that a majority of their peers are going online to plagiarize, they may be more apt to plagiarize themselves. As noted earlier, we are not in a position to affirm or refute this conclusion, although the difference between perceptions and self-reports is intriguing. The possible influence of a third-person effect, and the consequences of such misperception of peer behavior on student Internet plagia- rism, should be subjects of future research. It is no longer much of an insight to say that computers and the Internet have changed and are changing the manner in which all of us write. What is not yet as clear is how these technologies are shaping a new generation of students’ conception of what does and does not constitute fair use of the countless texts so readily available at their desktops. How students use the Internet to complete research and to write papers, and how we respond to electronic textual appropriation, are and will be critical matters for university faculty and administrators as information technology continues its dramatic growth within higher
  • 31. education. Correspondence concerning this article should be addressed to Patrick M. Scanlon, College of Liberal Arts, Rochester Institute of Technology, 92 Lomb Memorial Drive, Rochester, NY 14623; [email protected] 384 Journal of College Student Development Scanlon & Neumann APPENDIX. Rotated Factor Matrix (Varimax Rotation) of Student Plagiarism Behavior and Perceptions Item 1 2 3 4 Others Copy paper from Internet .85047 .11094 .03382 .08369 Purchase paper from online mills .79131 –.01815 .15849 – .08486 Purchase paper from print mills .75000 –.04366 .09887 –.03437 Copy a paper .74769 .18690 –.01832 .14480 Ask someone for a paper .74219 .11376 –.03381 .12085 Copy text from Internet .73351 .15371 –.05297 .09468 Copy text .66233 .15958 –.14660 .16808 Ask someone on Internet for paper .65978 .15017 .20653 – .09987 Self-Report Copy paper from Internet .09854 .80515 .22302 .11115 Copy a paper .08050 .75579 .19560 .07864
  • 32. Copy text from Internet .15548 .75156 .08282 .12707 Copy text .16650 .70220 –.00128 .13394 Ask someone for a paper .15681 .66082 .21628 .00455 Purchase paper from online mills .02200 .57304 .36153 .05577 Ask someone on Internet for paper .05563 .53485 .25759 .00535 Ethics Wrong to purchase paper .07453 .29210 .75286 .05756 Profs. feel it’s wrong to purchase paper –.01550 .12285 .75052 .35601 Wrong to purchase paper online .09660 .28173 .73961 .10551 Profs. feel it’s wrong purchase paper online –.01285 .11256 .71509 .41230 Profs. feel it’s wrong copy text online –.01240 .19094 .69178 .35268 Wrong to copy text online .05916 .36966 .59755 .08531 Sanctions Purchase paper online .08842 .04571 .23330 .87442 Purchase paper .08761 .06104 .30223 .85287 Copy text online .09243 .14200 .23348 .85061 Hand in someone else’s writing .05769 .14139 .10484 .78218 Factors Eigenvalue % of Variance Cumulative Factor 1 (Others) 7.43760 29.8 29.8 Factor 2 (Self-Report) 4.06551 16.3 46.0 Factor 3 (Ethics) 2.55484 10.2 56.2 Factor 4 (Sanctions) 1.49523 6.0 62.2 MAY/ JUNE 2002 VOL 43 NO 3 385 Plagiarism
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