Hindustan Unilever Limited (HUL) is India's largest fast-moving consumer goods company with a presence in India for over 75 years. It has a wide range of food, home care, personal care, and water purifier products. HUL utilizes management information systems to support various managerial functions such as planning, organizing, coordinating, controlling performance, and motivating employees. The MIS is used across different departments like IT, HR, and marketing to facilitate activities like employee data management, time and attendance tracking, and marketing program analysis.
The seminar “Operational Efficiency” was offered to students following the Excellence Track during summer school at EM Normandie. It aims at preparing students to the operational day-to-day of a junior manager / consultant. It is a professional training program designed to simulate real-life situations at work.
It mainly covers the concept and origins of operational excellence, the principles of Lean management, the main concepts of the operational efficiency’s toolbox, and several examples and real implementations of such tools.
The seminar “Operational Efficiency” was offered to students following the Excellence Track during summer school at EM Normandie. It aims at preparing students to the operational day-to-day of a junior manager / consultant. It is a professional training program designed to simulate real-life situations at work.
It mainly covers the concept and origins of operational excellence, the principles of Lean management, the main concepts of the operational efficiency’s toolbox, and several examples and real implementations of such tools.
Improving Outcomes Increasing Value through Institutional Development- Dr.Ton...Dr. Tonmoy Sharma
Dr. Tonmoy Sharma, Chief Executive Officer (CEO) of national behavioral health provider Sovereign Health shares his presentation from the 2016 State of Recovery Conference. The presentation will guide viewers on how to identify the systems and processes required to help them build and expand their practices, treatment facilities or behavioral health systems, and how to create a sustainable infrastructure. Dr. Sharma will also define the challenges of operating a residential behavioral health organization in the current health care climate and provide an overview of how these challenges have traditionally been met. Dr. Sharma's leadership has earned Sovereign Health a spot in the Inc.5000 fastest growing companies list for the past two years.
The seminar “Operational Efficiency” was offered to students following the Excellence Track during summer school at EM Normandie. It aims at preparing students to the operational day-to-day of a junior manager / consultant. It is a professional training program designed to simulate real-life situations at work.
It mainly covers the concept and origins of operational excellence, the principles of Lean management, the main concepts of the operational efficiency’s toolbox, and several examples and real implementations of such tools.
The seminar “Operational Efficiency” was offered to students following the Excellence Track during summer school at EM Normandie. It aims at preparing students to the operational day-to-day of a junior manager / consultant. It is a professional training program designed to simulate real-life situations at work.
It mainly covers the concept and origins of operational excellence, the principles of Lean management, the main concepts of the operational efficiency’s toolbox, and several examples and real implementations of such tools.
Improving Outcomes Increasing Value through Institutional Development- Dr.Ton...Dr. Tonmoy Sharma
Dr. Tonmoy Sharma, Chief Executive Officer (CEO) of national behavioral health provider Sovereign Health shares his presentation from the 2016 State of Recovery Conference. The presentation will guide viewers on how to identify the systems and processes required to help them build and expand their practices, treatment facilities or behavioral health systems, and how to create a sustainable infrastructure. Dr. Sharma will also define the challenges of operating a residential behavioral health organization in the current health care climate and provide an overview of how these challenges have traditionally been met. Dr. Sharma's leadership has earned Sovereign Health a spot in the Inc.5000 fastest growing companies list for the past two years.
Webinar: Engaging Leaders and the Baldrige Framework to Advance Excellence at...KaiNexus
Presented by
Karen Kiel Rosser, MHA, CLSSGB
Vice President of Quality
Mary Greeley Medical Center
Ron Smith, MPA, CLSSGB
Process Improvement Coordinator
Mary Greeley Medical Center
Hosted by Mark Graban and KaiNexus
In this webinar, you will learn:
How MGMC combines various methodologies to improve
A high-level view of MGMC’s improvement journey
Ways in which MGMC engages leaders in Lean
Tips for increasing the sustainability of improvement work
Lessons learned through a Lean transformation
A ‘Continuous Improvement culture’ is one where both leaders and front line workers constantly drive for improvement, which will be evident from the ‘work habits’
Unit 1 Introduction to MIS, MIS & Data Mining , MIS & Decision MakingAsmita Singh
this presentation highlights the role and need of MIS. it also includes the data flow within databses, datawarehouses and datamarts. It includes the functions of OLAP AND OLTP. It briefs about how data gets converted into information called as data mining. Further sections include different kinds of MIS management levels and managers . Then the outputs of MIS in the form of MIS reports have been illustrated with diagrams. in the later section, MIS and decision making has been discussed in details. concept of SWOT ANALYSIS and Cost benefit analysis has also been described . Structured, Unstructured and semi-structured decisions have also been discussed in detail.
You might have heard of Lean – Toyota & Boeing are among the best exponents of Lean thinking, but it’s used by almost all of the top 1000 blue chip companies to drive effectiveness. Simplistically, Lean involves studying all of the activities carried out during delivery of a product or service, improving those that add value and eliminating those that don’t. By identifying discontinuities and poorly coordinated or unproductive activities throughout the delivery team and supply chain Lean can eliminate waste and improve value.
Lean Project Management is the theme of the March 16 Norfolk Branch event to be held at the Norfolk Record Office. Here two experienced Lean Practitioners; Stephen Pearson and David Butcher, will provide you with an insight as to how Lean can help your own business and will give you some tools and ideas that can be used immediately to make a difference in your own organisation.
Kanban applied to ITSM Vladimir Ivanov at Agile Tour LithuaniaVladimirs Ivanovs
No time to work on improvements? Find it with Kanban!
Here I share practical experience from case of insurance company in Russia. I've installed Kanban board as a tool for IT management team to execute IT Service Management programme. Kanban board is great for workflow visualisation and can be used to improve efficiency of teams managing services and portfolios not only in IT, but also marketing, sales, production, operations etc. Want to learn how to do it yourself?
Vladimir Ivanov is consultant and trainer in Project Management and IT Service Management, certified IPMA-B and ITIL Expert.
Board member at International Project Management Association at Latvia and IPMA 4 level certification system assessor (taking exams in Latvian, English and Russian).
Helps companies to develop IT Service Management by adopting ITIL, COBIT and other frameworks in an Agile way.
Gives knowledge and skills in Project, Programme and Portfolio Management.
Webinar: Engaging Leaders and the Baldrige Framework to Advance Excellence at...KaiNexus
Presented by
Karen Kiel Rosser, MHA, CLSSGB
Vice President of Quality
Mary Greeley Medical Center
Ron Smith, MPA, CLSSGB
Process Improvement Coordinator
Mary Greeley Medical Center
Hosted by Mark Graban and KaiNexus
In this webinar, you will learn:
How MGMC combines various methodologies to improve
A high-level view of MGMC’s improvement journey
Ways in which MGMC engages leaders in Lean
Tips for increasing the sustainability of improvement work
Lessons learned through a Lean transformation
A ‘Continuous Improvement culture’ is one where both leaders and front line workers constantly drive for improvement, which will be evident from the ‘work habits’
Unit 1 Introduction to MIS, MIS & Data Mining , MIS & Decision MakingAsmita Singh
this presentation highlights the role and need of MIS. it also includes the data flow within databses, datawarehouses and datamarts. It includes the functions of OLAP AND OLTP. It briefs about how data gets converted into information called as data mining. Further sections include different kinds of MIS management levels and managers . Then the outputs of MIS in the form of MIS reports have been illustrated with diagrams. in the later section, MIS and decision making has been discussed in details. concept of SWOT ANALYSIS and Cost benefit analysis has also been described . Structured, Unstructured and semi-structured decisions have also been discussed in detail.
You might have heard of Lean – Toyota & Boeing are among the best exponents of Lean thinking, but it’s used by almost all of the top 1000 blue chip companies to drive effectiveness. Simplistically, Lean involves studying all of the activities carried out during delivery of a product or service, improving those that add value and eliminating those that don’t. By identifying discontinuities and poorly coordinated or unproductive activities throughout the delivery team and supply chain Lean can eliminate waste and improve value.
Lean Project Management is the theme of the March 16 Norfolk Branch event to be held at the Norfolk Record Office. Here two experienced Lean Practitioners; Stephen Pearson and David Butcher, will provide you with an insight as to how Lean can help your own business and will give you some tools and ideas that can be used immediately to make a difference in your own organisation.
Kanban applied to ITSM Vladimir Ivanov at Agile Tour LithuaniaVladimirs Ivanovs
No time to work on improvements? Find it with Kanban!
Here I share practical experience from case of insurance company in Russia. I've installed Kanban board as a tool for IT management team to execute IT Service Management programme. Kanban board is great for workflow visualisation and can be used to improve efficiency of teams managing services and portfolios not only in IT, but also marketing, sales, production, operations etc. Want to learn how to do it yourself?
Vladimir Ivanov is consultant and trainer in Project Management and IT Service Management, certified IPMA-B and ITIL Expert.
Board member at International Project Management Association at Latvia and IPMA 4 level certification system assessor (taking exams in Latvian, English and Russian).
Helps companies to develop IT Service Management by adopting ITIL, COBIT and other frameworks in an Agile way.
Gives knowledge and skills in Project, Programme and Portfolio Management.
2. Group Members Names
• Kashish Mehra
• Pamila Baa
• Preeti Singh
• Rachit Kashyap
• Sonal Gupta
(SA 1 – SS 11-14)
MIS - HUL 2
3. Introduction
• India’s largest FMCG
• Formed in November 1956
• Presence in India for over 75 years
• Mission - “ Add Vitality to life ”
• Turnover – Rs. 21,736 CR
• Employees more than 16,000
• Managers more than 1500
MIS - HUL 3
4. Classification
Food Care Personal Care Home Care
• Annapurna salt and atta • Clinic Plus • Active Wheel detergent
• Bru coffee • Sunsilk • Cif Cream Cleaner
• Brooke Bond (3 Roses, • Dove • Comfort fabric
Taj Mahal, Taaza, Red • Fair & lovely softeners
Label) • Lux • Domex
• Kissan • Pepsodent • Rin
• Lipton tea • Ponds • Sunlight detergent
• Knorr soups • Vaseline • Surf Excel
• Kwality Wall's • Axe • Vim
Water Purifier
• Pureit
4
MIS - HUL
5. Decision
Support
Top System
Management
Information Middle
System
Transaction
Operational Processing
System
MIS - HUL 5
6. Manger’s Functions
1) Planning
2) Organizing
3) Coordinating
4) Controlling & Monitoring performance
5) Dealing with daily obstacles
6) Training & development
7) Time management
MIS - HUL 6
8) Motivation
7. 1) Planning
• How to achieve a goal ?
• Goal may be short – term or long – term depending on it’s
nature
Examples :
Clinic Plus : conditioner was launched
Fair & lovely : face wash was launched
MIS - HUL 7
8. 2) Organizing
• Manager - organizes the team & materials as per plan.
• Assigning work and granting authority - 2 important
elements
Examples :
Sunsilk : Demand planning to estimate local demand
Bru : Campaign
MIS - HUL 8
9. 3) Coordinating
• Basic responsibility of every manager
• Dynamic
• Never ending process
Examples :
Co-ordiantes the supply chain management (Tomatoes – Kissan)
MIS - HUL 9
10. 4) Controlling & Monitoring Performance
• Needs to continuously check results against goals
• Take any corrective actions if necessary
Examples :
• Sunsilk’s chemical test every month
• Bru : Checking the plastic lock of packs
• Axe : Axe’s ad was banned
MIS - HUL 10
11. 5) Dealing With Daily Obstacles
• Prevent work on things which aren't relevant or aren't productive
• Provide a good working environment
Examples :
Sunsilk : Demand planning – keep tracks of weekly sales
Vaseline : Had to delay its advertisment (Emami )
MIS - HUL 11
12. 6) Training & Development
• Advance the careers of the individuals who work for you
• Build the organization and its capabilities by hiring as needed and
by training the employees who are there
• Support the employees of the organization by eliminating barriers
to success
Examples :
MIS - HUL 12
13. 7) Time Management
• Concentrate effort where it's needed
• Analyze and identify where to focus
• Allocate time between various activities
Examples :
Fair & Lovely : allocation of time
MIS - HUL 13
14. 8) Motivation
• Resolve any personal disagreements among the employees
• Help a few employees to realize that they are better off working
• Motivate employees to do focus work
Examples :
Team building activities, work shops and power of positive
experience
Involvement in decision making & problem solving
Group discussions – free to express opinions
MIS - HUL 14
15. MIS in IT
• All departments – Internet
• Separate login id
• Software used :
• Entering pass – Setugatepass
MIS - HUL 15
16. MIS in HR
• Software used : PAYGINI
• It includes :
Details of the company and its employees
Decision of Categorizing employees
Define parameters for loans for employees
Facilitates rescheduling of loan payment
• Defines no. of shifts, time attendance for each employees like
min-max limit for leaves, etc
MIS - HUL 16
17. MIS in Marketing
• MIS Database = Internal data + External data
Internal data – credit reports ; sales reports ; legal
reports ; or any marketing programme carried out by
the company
External data – Government plans ; industry forecasts
; exbhitions ; forecasts ; trade shows ; suppliers
Example :
Internal data - sale of sanitizer
External data – compulsory sanitizer for corporate
Marketing – MIS took out sanitizer targeting corporate sector
MIS - HUL 17
Resolve any personal disagreements among the employees in order to maintain a positive working experience for everyoneHelp a few employees to realize that they are better off workingMotivate employees to do focus work Improve the individuals within the organization by increasing their talents and capabilities
Includes motivational techniques like –Leave with payTraining boot camp for fresherYoga & medication centreMaternity benefitTransport facilitiesMedical expenses (family)
http://www.marketing91.com/marketing-decision-based-mis/A company like HUL is handling various product lines in completely different categories. By tallying the internal data, it comes to know that the sale of sanitizer is increasing. Furthermore it gets a report saying that government might make sanitizers compulsory for corporate’s. So what does HUL do next? It comes out with a marketing campaign solely targeted towards corporate for sanitizers. And it does that before its competitors come to know about it.