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Micros retail asia pacific
1. Presented by Graeme Bergmeier
Director of Operations, MICROS-Retail Asia Pacific
2. With over 40 years
With over 40 years experience with MICROS in providing IT systems to the
three MICROS verticals: Retail, Food and Beverage and Hospitality and direct
involvement with MICROS loss prevention analytics for the past ten years,
Graeme has extensive knowledge of the loss prevention requirements of
these industries.
Introducing Graeme Bergmeier
4. The average shrink at a retailer in India is 2.7%
(the largest percentage of any country in the world.)
For an Indian retailer that does $100,000,000.00 USD
(₹5,898,040,000.00 INR) in revenue per year, that amounts to
$2,700,000.00 USD or approximately:
₹159,244,962.71 INR annual losses
Average Indian Retail Shrink in Rupees
7. 10% of your employees
would never steal from you.
10% of your employees look
for every opportunity to
steal from you.
Are my Employees Honest?
10%10% 80%
80% of your employees are
opportunistic based on many
factors.
10%
30%
40%
50%
70%
20%
80%
60%
8. 8 of 10 Employees decide to steal or not based on internal controls
9.
10.
11. POS used as till
to add up
value of order
Guest hands
over cash for
full value
Once guest has
moved on, all
items are
removed and a
low value item
entered instead
$0.50 goes into the till, $34.45 goes
into the pocket…..allegedly!
XBRi - Theft or operator error? You make the call!
26. Retail Shrink in India – 2.7 %
Employee Losses – 1.1%
For $100,000,000 USD or $1.1M
Or ₹62.6 INR
20% Reduction=
$220,000 profits or ₹ 12.8 INR
Hard ROI
