2. Makenzie Haynes- Brigham Young University
Ashley Beauchamp- Western Michigan University
Chelsie Spoor- Wright State University
Christabel Ghansah- Georgia State University
Cynthia Huynh- Arizona State University
Diego Ortiz Quintero- Antioch University- Los Angeles
Tia Carr- Aurora University
Yocselid Garcia- University of Houston
Kathryn Rossman- Wright State University
Group Members
3. The mission of Metro Caring is to provide
nutritious food to hungry families and individuals
while promoting health and self-sufficiency.
Organizational Mission
4. With an increase in volunteer participation
of over 200% in the last 2 years,
how can Metro Caring preserve
its close-knit volunteer community?
Case Study Problem
5. To provide our recommendations, the following methods
and data were utilized:
• Review of Volunteer Feedback Survey 2016
• Review of Metro Caring 2016 Annual Report
• Analysis of Social Media feeds
• Reading of recent Press Hits
• Conducted Phone Interview with Megan Maes-
Volunteer Resources Manager
Case Methodology
6. • Theme Volunteer
Days
• Senior Citizen
• Family
• After School / Teen
• Young Professionals
• Around the World
• Summary of Impact
(Collective Success)
• Number of people fed
• Pounds of food provided
• Monetary value of group
volunteered time ($23/
hour)
• Number of volunteers
that day
Recommendations
7. • Affirmation
• Continue utilizing best practices
• Survey data is consistent with volunteer satisfaction
Recommendations
8. • Look at demographics of current volunteers to
determine appropriate Theme Days
• Create an Impact Dashboard
• Continue to review the 2016 Volunteer Survey
and search for the quantitative and qualitative
data
Next Steps
9. • 96% of your volunteers say that their work with
Metro Caring is meaningful to them and a vast
majority understand the importance of their time
and effort
• Close to 90% of your volunteers agree that they
have a positive interactions and connections with
your staff
• We conclude that you should not deviate from the
strategies and effort that you have been
extremely successful in the eyes of your
volunteers
Conclusions
10. Useful Resources
We wanted to share the following webpages and other
resources that we found during our research:
• www.metrocaring.org
• www.guidestar.org/profile/84-6116951
• www.facebook.com/MetroCaring/
11. • Founded in 1948 in response to workforce
need for young nonprofit professionals
• Mission: strengthen the social sector with a
talented, prepared workforce
• Build capacity for the sector by improving
quality of the workforce
• www.NonprofitLeadershipAlliance.org
About the Nonprofit Leadership Alliance
12. Thank you for allowing us this opportunity!
Thank You!
