The document is a resume for Melissa West, an experienced nurse manager. It outlines her work history managing medical units at two hospitals from 2016 to present and 2013 to 2016. It also details her experience as a registered nurse from 2003 to 2013 specializing in oncology, medical/surgical, and women's health care. Her education includes a Master's in Business and Health Care Administration and a Bachelor's in Science and Nursing.

1. Melissa West, RN, BSN, MBA
Nurse Manager 4 East Oncology/Acute
Monitoring Service
Merrimack, NH 03054
moneill09@aol.com - (603)533-5677
To continue to advance my skills and knowledge in patientcare and in management.
Authorized to work in the US for any employer
WORK EXPERIENCE
Nurse Manager
Women & Infants Hospital
January 2016 to present
 Manage a Medical Surgical/Oncology/Acute Monitoring Service Unit.
 Follow Hospital Policies and Procedures.
 Work with the Union to meetstaff and hospital needs.
 Performance Appraisals.
 Work towards process improvementand safety and patientsatisfaction.
 Delegate to staff and provide and promote a safe work environment.
 Manage yearly budgetfor two units.
 Hire new staff.
 Work with agency for staffing.
 Provide proper staffing for each unit determinate on acuity and workload.
 Manage unitProductivity.
 Teamwork with Education/Managers/Administration/Doctors.
 Provide education or discipline as needed.
House Support Manager/House Supervisor
Southern NH Medical Center
January 2013 to January 2016
 Manage House Supportdepartmentand work as a House Supervisor.
 Follow hospital policies and procedures.
 Follow the chain of command when appropriate.
 Work towards process improvements with safetyand patient satisfaction.
 Improve employee satisfaction.
 Delegate to staff and provide and promote a safe work environment.
 Provide proper staffing for each unit determinate on acuity and workload.
 Hire new RNs and LNAs for the House Supportdepartment.
 Perform yearly evaluations on House Supportstaff.
 Provide education to staff and ensure staffmaintain yearly competencies for their hired position.
 Provide education or discipline as needed.
 Oversee department's yearly budget.
 Cover for Patient and Family Service on off shifts.

2.  Cover for Case Managers and Coordinators on offshifts.
 Provide hospital staffwith education needs ranging from policies and procedure to clinical skills.
 Work with Directors and Doctors throughoutthe hospital to m eethospital goals and maintain currentgoals.
 Assistwith wound care on off shifts.
 AssistDoctors with patientassessments and procedures.
Registered Nurse
Southern NH Medical Center
July 2003 to January 2013
 Specialized in oncology, medical/surgical and women's health/orthopedic/hospice care.
 Charge nurse experience for 6 years which includes staffing the unitand patientsafety.
 Chemotherapycertified through Southern NH Medical Center for 7 years.
 Worked on a monthly basis with Hospice nurses to give palliative care to patients.
 Certified as a medical surgical nurse for 6 years. Reiki certified and performed this holistic care to patients.
 Preceptor for new nurse graduates.
 AssistDoctors with bedside procedures.
Licensed Nursing Assistant
Southern NH Medical Center
March 2002 to July 2003
 Worked on a medical surgical unitthatspecialized in orthopedics.
 Performed duties oflicensed nursing assistantsuch as vital signs,patientinputs and outputs,feeding,
glucose testing and ambulation.
 Assisted in dressing changes and doctor bedside procedures.
Ensuring safe transportation ofpatients to tests.
EDUCATION
Master's in Business and Health Care Administration
Salem International University
December 2011 to December 2012
Bachelors in Science and Nursing
Rivier College Nashua -
Nashua,NH
August 1999 to May 2003
Diploma
Merrimack High School
June 1999
ADDITIONAL INFORMATION
Skills
Continuing education in the nursing field.
Sensitivity to the needs ofpatients and coworkers.
Flexibility.

3. Comfortable with diversity.
Reiki II certified since March 2010.
Comfortable with administering Chemotherapy.
Ability to take on leadership roles such as charge/resource nurse and as a preceptor for new graduates.
Ability to multitask and delegate appropriately.
Budgeting
Hire and discipline and perform staffreviews.
Work towards process improvement.
Professional
2002 to present:Basic Life Support Certified Expires September 2016
2003 to present:State of New Hampshire Board ofNursing Registered Nurse License # 050706-21 CompactLicense
Expires September 2017
March 2010:Reiki II Certified
2013 to present:ACLS Certified