The document summarizes a presentation given by the Compliance Advisor Ombudsman (CAO) about its work resolving disputes related to World Bank Group-financed private sector projects. The CAO acts as an independent accountability mechanism, addressing complaints from communities affected by IFC and MIGA projects. It discussed the types of issues most common in complaints, including consultation, land, and water. It also outlined the framework of social and environmental standards that guide its evaluations. Finally, it noted that even with best practices, predicting and resolving conflicts between companies, governments, and communities remains challenging.
Slides da apresentação que fiz em setembro de 2013 sobre o Firefox OS para um evento sobre mobile.
Boa parte das informações eram faladas e demonstradas, não estando em slides.
Conceptual and Operational Methodology for Mapping Orphan Population in Anam...ANUMBA JOSEPH UCHE
The essence of mapping the orphan population fosters holistic child development that clusters on the pillars of rights of the child which includes survival, protection and participation of the child. Thus, some of the core aims/objective of the conceptual and operational methodology for mapping Orphan population in Anambra State are contained in this document
GENESIS WEALTH ADVISORS, LLC
2012 marketing Plan
Wealth advisors & Financial Representatives
25 January 2012
Recent changes in legal and regulatory requirements are making it difficult for small wealth advising firms and financial representatives to compete in today’s marketplace especially since the regulations as well as the auditors increasingly favor larger firms.
Genesis Advisors wants to grow its firm by attracting independent wealth advisors and financial representatives helping them make more money. The goal is to add 5 new employees/independent contractors per year for the next decade. Genesis will offer top performers equity positions like a law firm; Associates, Junior Partners and Senior Partners.
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Modify Registration Form
Develop PowerPoint for Webinar
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Consulting Services
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Record Webinar
Branding
Differentiation
Customer Transparency
Genesis Funds have lower fees than the Big Guys
Fast Fund Survey/Financial DNA
Custom Plans/Funds based on risk tolerance
Financial Planners matched by personality profile
Presentations in preferred communication style
SOCIAL MEDIA Strategy
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Bi-Weekly Posts
Corporate LinkedIn
Individual LinkedIn pages
Initial purpose to garner organic search ranking
Build loyal base of fans and followers
Provide relevant content
Build case for becoming an Affiliate
LINKED IN
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Promote Webinars and Webcasts
Video Content Development
Initially clips for Go-to-Webinar Recording of 1st Webinar
Clips from Paul Presentation Video
SOCIAL MEDIA Strategy
Wealth Advisors
Collaborative contributions
Bi-Weekly Posts
Linked In, Facebook, Twitter & Networked Blogs
Individual LinkedIn pages
Initial purpose to garner organic search ranking
Build loyal base of fans and followers
Provide relevant content
Make referrals easy
Internet Marketing
WEALTH ADVISORS & INDIVIDUAL INVESTORS
25 January 2012
Pay per Click (PPC)
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Competitive Review and Analysis
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Benchmark Relevancy Score
Monthly tracking and reporting
Search engine optimization (SEO)
Organic or Natural Search
Keyword Research and Analysis
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Content Analysis and SEO Copywriting for all pages
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Private Sector Contributions To International Development – McGill Executive ...Wayne Dunn
This lecture was delivered by Wayne Dunn to students and faculty at McGill University’s Executive Education Program on International Development: BRIDGING THE WORLDS OF THEORY, POLICY AND PRACTICE. The program, which was organized by McGill’s Institute for the Study of International Development, brought together 40+ mid-career professionals from around the world for an intensive program on International Development. The lecture provided:
a general overview of the private sector objectives and issues in international development including why the concept of Corporate Social Responsibility has emerged to suddenly become an important development and strategic issue
a broad overview of recent trends in Corporate Social Responsibility (CSR) and Creating Shared Values (CSV)
a framework for thinking about and understanding private sector collaboration in international development
an understanding of how/why CSR fits into international development projects and practices and provide examples of how the private sector contributes to international development and partners with International Funding Institutions.
Slides da apresentação que fiz em setembro de 2013 sobre o Firefox OS para um evento sobre mobile.
Boa parte das informações eram faladas e demonstradas, não estando em slides.
Conceptual and Operational Methodology for Mapping Orphan Population in Anam...ANUMBA JOSEPH UCHE
The essence of mapping the orphan population fosters holistic child development that clusters on the pillars of rights of the child which includes survival, protection and participation of the child. Thus, some of the core aims/objective of the conceptual and operational methodology for mapping Orphan population in Anambra State are contained in this document
GENESIS WEALTH ADVISORS, LLC
2012 marketing Plan
Wealth advisors & Financial Representatives
25 January 2012
Recent changes in legal and regulatory requirements are making it difficult for small wealth advising firms and financial representatives to compete in today’s marketplace especially since the regulations as well as the auditors increasingly favor larger firms.
Genesis Advisors wants to grow its firm by attracting independent wealth advisors and financial representatives helping them make more money. The goal is to add 5 new employees/independent contractors per year for the next decade. Genesis will offer top performers equity positions like a law firm; Associates, Junior Partners and Senior Partners.
GO-TO-WEBINAR Setup
Creative Services
Customize Go-to-Webinar with Genesis branding
Design, write and deploy emails
Modify Registration Form
Develop PowerPoint for Webinar
Develop Polls
Consulting Services
Assist with pre-webinar practice sessions
Provide support day of Webinar
Record Webinar
Branding
Differentiation
Customer Transparency
Genesis Funds have lower fees than the Big Guys
Fast Fund Survey/Financial DNA
Custom Plans/Funds based on risk tolerance
Financial Planners matched by personality profile
Presentations in preferred communication style
SOCIAL MEDIA Strategy
Wealth Advisors
Bi-Weekly Posts
Corporate LinkedIn
Individual LinkedIn pages
Initial purpose to garner organic search ranking
Build loyal base of fans and followers
Provide relevant content
Build case for becoming an Affiliate
LINKED IN
YouTube
Promote Webinars and Webcasts
Video Content Development
Initially clips for Go-to-Webinar Recording of 1st Webinar
Clips from Paul Presentation Video
SOCIAL MEDIA Strategy
Wealth Advisors
Collaborative contributions
Bi-Weekly Posts
Linked In, Facebook, Twitter & Networked Blogs
Individual LinkedIn pages
Initial purpose to garner organic search ranking
Build loyal base of fans and followers
Provide relevant content
Make referrals easy
Internet Marketing
WEALTH ADVISORS & INDIVIDUAL INVESTORS
25 January 2012
Pay per Click (PPC)
Google Adwords
Target select geographic regions in New England
Target select geographic regions in Florida
Competitive Review and Analysis
Develop keyword strategy
Build landing pages for campaigns
Unique Phone # http://public.ifbyphone.com/
Benchmark Relevancy Score
Monthly tracking and reporting
Search engine optimization (SEO)
Organic or Natural Search
Keyword Research and Analysis
Search Engine Placement Positioning
Content Analysis and SEO Copywriting for all pages
Link Analysis & Link Building
Meta Tag Analysis & Implementation
Image Tag Analysis & Implementation
Text Link Analysis & Implementation
Directory Analysis & Free Submissions
Site Map Analysis & Implementation
Geo Targeting on Google, Yahoo & Bing Maps System
Global trends and Mining Challenges - Maria Marcela Serrano Camachomarcelas123
Maria Marcela Serrano is highly experienced in the field of water sciences and management. Maria Marcela Serrano is highly motivated towards making a change in the world for the good of all mankind.
Private Sector Contributions To International Development – McGill Executive ...Wayne Dunn
This lecture was delivered by Wayne Dunn to students and faculty at McGill University’s Executive Education Program on International Development: BRIDGING THE WORLDS OF THEORY, POLICY AND PRACTICE. The program, which was organized by McGill’s Institute for the Study of International Development, brought together 40+ mid-career professionals from around the world for an intensive program on International Development. The lecture provided:
a general overview of the private sector objectives and issues in international development including why the concept of Corporate Social Responsibility has emerged to suddenly become an important development and strategic issue
a broad overview of recent trends in Corporate Social Responsibility (CSR) and Creating Shared Values (CSV)
a framework for thinking about and understanding private sector collaboration in international development
an understanding of how/why CSR fits into international development projects and practices and provide examples of how the private sector contributes to international development and partners with International Funding Institutions.
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
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Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
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2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
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1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
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1. Ethos International Conference
Business and Civil Society in the New Economy
June 13, 2012
Office of the Compliance Advisor Ombudsman (CAO)
for IFC and MIGA
1
3. Independent Accountability & Recourse
Mechanisms
World Bank responded by setting up “Inspection
Panel” (1993) to respond to civil society concerns
CAO created in 1999 for World Bank private sector
Today, all multilateral development banks have
“Independent Accountability Mechanisms”:
- African Development Bank (AfDB)
- Asian Development Bank (ADB)
- European Bank for Reconstruction and Development (EBRD)
- European Investment Bank (EIB)
- Inter-American Development Bank (IDB)
3
4. Who is the Compliance Advisor
Ombudsman (CAO)?
Independent accountability & recourse
mechanism for IFC & MIGA, World Bank Group
Social & environmental mandate
Triggered by locally impacted communities
100+ complex multiparty disputes in 38 countries
4
5. “Citizen-led” accountability & recourse
World Bank Group Board
PRESIDENT
Robert B. Zoellick
IFC MIGA
Private Private Private
sector client sector client sector client
Project-affected
communities
5
6. CAO works at the intersection of
corporate - community conflict
6
12. Overview of CAO’s work 2000-2012:
Regions
Latin America accounts for almost 40% of complaints
Complaints from Asia region on increase
Mobilized regional civil society?
Greater awareness of IFC, and CAO?
2% 2%
8% Latin America and Caribbean
Sub-Saharan Africa
13% 39% South Asia
East Asia and the Pacific
Europe and Central Asia
15% Middle East and North Africa
World a
21%
IFC/MIGA Projects in CAO Cases by Region, FY00-12 12
13. Sectors
Four industry sectors predominate in complaints:
Extractive industries, infrastructure, agribusiness
& manufacturing
Pattern reflects resource intensity of these industries
- i.e. land and water use
3% 2%
Oil, Gas, Mining and Chemicals
13% Infrastructure
32%
Agribusiness
Global Manufacturing & Services
21% Financial Markets
Advisory Services
29%
IFC/MIGA Projects in CAO Cases by Industry, FY00-12
13
14. Environmental & Social Issues
Socio-economic grievances characterize 80% of
complaints = access to & distribution of local benefits
Consultation & disclosure (73%), Land (60%),
Water (45% - rises to 90% in mining projects)
90%
81%
80% 77%
73%
70%
60%
60% 53% 52%
% of Cases
50% 45%
40% 35%
30%
20%
20% 15%
11%
10%
0%
14
Frequency of Issues Cited in CAO Cases, FY2000-12
15. What is the framework that informs
CAO’s work?
Policy on Social and Environmental
Sustainability
Performance Standards 1-8:
1. Assessment & Management of Social and Environmental
Risks and Impacts
2. Labor and Working Conditions
3. Resource Efficiency and Pollution Prevention
4. Community Health, Safety and Security
5. Land Acquisition and Involuntary Resettlement
6. Biodiversity Conservation & Sustainable Management of
Living Natural Resources
7. Indigenous People
8. Cultural Heritage
Policy on Disclosure of Information
15
16. Voluntary standards & guidelines for
private sector
IFC standards applied by broader private sector
- Equator Principles: Environmental and social standards
covering 90% of global project finance
- Used by 30+ OECD Export Credit Agencies
- Used by European Development Finance Institutions
- Global benchmark used by significant number of industry
associations & companies worldwide
Voluntary initiatives & principles:
- UN Global Compact
- UNEP Finance Initiative
- Global Reporting Initiative (GRI)
- UN Business and Human Rights Guiding Principles
- OECD Guidelines
- Extractive Industries Transparency Initiative (EITI)
16
17. Even with the best standards & commitments,
can you predict where conflict will arise?
17
21. Company acquires permits for
exploration in specific corridor
Has international
financing and
support of
national and
provincial
governments
21
22. Tribal communities claim ancestral
domain
Claim
company has
violated their
lands without
Free, Prior, &
Informed
Consent
(FPIC)
22
23. National Council for Indigenous Peoples
determines ancestral boundaries
Excludes one
tribal
community -
decision
determines
company
consultation
strategy
23
32. Tools you can use
Early social mapping - interest-based to identify
conflict potential
Livelihood needs assessment (communities)
Give people an opportunity to participate in the
project
Participatory approaches when facts are in
dispute
Where there is conflict,
use dispute resolution:
- Mediation, facilitation,
assisted negotiation
BUT, there is no one
model or solution 32
33. Summary: Outstanding questions
Are voluntary standards credible to civil
society?
Transparency: what is disclosed?
- The project & CSR strategy?
- Or outcomes on the ground?
Accountability: by whom and to what?
- Are there publicly accessible mechanisms to provide
accountability/recourse against commitments made?
- E.g. Equator Banks?
What about mandatory frameworks?
- Is self-regulation enough in the context of Rio+20
goals and a lack of government leadership in most
regions? 33
34. CAO Film: Building Company-Community
Dialogue in the Philippines
Film produced by Corporate Social Responsibility Initiative at
Harvard & UN Business and Human Rights Program
See BASESWiki: Business & Society Exploring Solutions
34
http://baseswiki.org/en/Video/Philippines_Dialogue
35. Contact us
Compliance Advisor Ombudsman for IFC & MIGA
2121 Pennsylvania Avenue NW
Washington, DC 20433
www.cao-ombudsman.org
www.facebook.com/CAOoffice
www.cao-ombudsman.org