Meezan Bank has established a Project Management Office (PMO) to oversee IT projects using PM BOK and ISO 21500 standards. The PMO manages the project life cycle including initialization, planning, execution, monitoring and control, and closing. Previously, a lack of PMO oversight and unclear roles contributed to project failures. The presentation recommends continued PMO development and training to strengthen project management practices.

2. Meezan
Bank
Sa’ad Ashraf
1011232
Ahmed Hasan Aziz
1011210
Mohammad Bilal 1011342

3. Introduction
 Started it’s operation in 2002
 Fastest growing bank
 Offers a range of personal and corporate
Islamic banking products and services
 With a Retail banking network of over 280
branches in 88 cities
 Operates strictly under the principles of Islamic
Shariah

4. Types Of Projects
 IT Projects
 Marketing Projects
 Product Development
 Advisory & Structure development for other
financial institutions

5. Existence Of PMO
 PMO exists only for IT Projects.

6. Project Management Process
 PM BOK Standard adopted
 ISO 21500 Standard

7. Process Group Discussion
Initialization
 IT Projects are approved once the
 Business Case is approved with baseline costing,
 Identified key stakeholders and an approved project
charter
 The Business Case is developed by a Project Steering
Committee and presented to the IT Steering
Committee and Senior Management (Sponsors)
 The Business Case must include a
 Financial feasibility
 Baselines for each constraint
 Add value to a business / strategic objective

8. Planning A Project Manager is assigned to the project
 The identification and creation of a Project Team
 A signed Project Scope and Service Level Agreement
is developed and signed followed by Baseline plans.
 Project breakup into phases and deliveries and further
brake-up of each phase into a sub-project plans and
further into measurable activities
 A team is developed and signed up for required
trainings / development courses / assigned materials

9. Execution
 Executed by Project Team
 Managed by Project manager & Project management team
 All change requests are approved via a Change Control Board
via a Change Management system (IBM – TIVOLI CCMDB)
 All coordination is documented
 And all project management documents are updated and
made available on a portal for the project team / project
management team. (IBM WEBSPHERE PORTAL)

10. Monitoring & Control
 Project is overseen by the PMO which ensures the project follows
the provided guidelines, standards and provides the required
status updates, risk reports and reports.
 All project phases undergo a QA cycle and User Acceptance
Testing before delivery / deployment.
 Financial costs are controlled and monitored by the Project
management team to manage within the approved budget.
Additional budgets are approved via the sponsor.
 Stakeholder management is the responsibility of the Project
management team alone

11. Closing Places all project documents in the knowledge base /
repository
 And hands over approved signed acceptance
documents to operations team for further operations
and administration of the system.

12. Documents Created For
Project Management By
Meezan Bank
 Project Management Plan
 Stakeholder Management Plan
 Risk Management Plan
 Communication Plan
 Stakeholder Matrix
 Project Scope Statement
 Project Charter
 RACI Chart
 Project Plan
 Financial Analysis / ROI
 Technical Analysis (Weight-age model)
 Strategy Management Plan

13. Difficulties In Managing
Projects
 Maintaining the boundaries of the scope
 Unrealistic / Incorrect Expectations of
stakeholders
 External partners / dependent resources
and services inputs.

14. Example Of A Failed Project &
Reason For Failure
 Implementation of a multiple IT Projects which
are in operation but have not fulfilled the
business objective originally expected /
required.

15. Reason of Failure
 Lack of key stakeholders commitment to project
 Uncontrolled scope
 Lack of monitoring by PMO (non-existence of
PMO)
 Overlapping roles and responsibilities of
stakeholders (no one accountable)
 Lack of planning and monitoring to speed up
completion of project

16. Technology Used For Project
Management By Meezan
Bank
 Change and Configuration Management
System
 Project Management Tools
 Collaboration & Project Communication Tools
 Knowledge Base & Document Management
System

17. Recommendation
 Recent creation of a PMO and induction of PMP
Certified Project Managers
 Implementation of PM Standards
 Training and development of project team on PM
standards to understand the PM cycle and Project
Cycle
 Creation of Project Steering committees (PSC) for each
project to be taken to the IT Steering committee (ITSC)
 Inclusion of business stakeholders in PSC
 Implementation of a Change control board for the
project changes
 Assignment of PM to a project during development of
Project Charter