This document provides an overview of Medical Protective (MedPro) and highlights their commitment to policyholders. In 3 sentences: MedPro has over a century of experience providing medical malpractice insurance. They have strong financial ratings and over $1.7 billion in assets to defend policyholders against claims. MedPro works with a nationwide network of top law firms to aggressively defend healthcare professionals' reputations in court.
This document provides information about Assurity Life Insurance Company and its product portfolio offered through Assurity at Work. It discusses Assurity's financial strength and stability, with over $2.45 billion in assets and an A- rating from A.M. Best. The document then summarizes several insurance products offered, including accident, hospital indemnity, cancer, critical illness, term life and disability income policies. It highlights benefits, coverage amounts, underwriting approaches and issue ages for each product.
CIA-Leavitt Insurance Agency provides insurance and risk management solutions to commercial groups, associations, and governmental entities. They are a full-service agency and member of the Leavitt Group, one of the largest insurance agencies in the US. CIA-Leavitt works as a business partner with clients to build lasting relationships and develop long-term solutions through consistent, quality service.
The document summarizes an upcoming webinar for staffing agencies and PEOs about understanding and protecting against contractual risks when assuming customer liability. It provides details on the webinar topics, date, registration information and contact for the webinar hosted by Assurance Staffing. It also includes brief summaries of recent tax credit extensions for staffing companies and upcoming industry event details.
Liberty Mutual provides auto, home, life, and other insurance. The document includes samples of marketing materials created by the author for Liberty Mutual, including a corporate overview brochure and product portfolio. It highlights Liberty Mutual's focus on integrity, financial strength, and commitment to excellence. The samples showcase Liberty Mutual's range of insurance products and benefits like discounts, claims services, and roadside assistance.
WEHBE Insurance Services is a leading independent insurance broker in the UAE and GCC region, providing insurance services for over 50 years. It offers a wide range of corporate and personal insurance products through dedicated departments. WEHBE prides itself on maintaining strong relationships with clients and partners to offer customized insurance solutions and services.
Supplemental disability insurance is seen as important for highly compensated employees to ensure adequate financial protection if they become disabled. Most group long-term disability plans only replace 60% of base salary and do not cover bonuses or retirement contributions, leaving many earning over $75,000-$100,000 underinsured. Supplemental disability insurance like DI@Work from Berkshire Life can help fill this gap by offering flexible, affordable individual coverage that is portable and can increase over time without medical underwriting. This represents an opportunity for brokers to enhance their services and earn higher commissions.
Beecher Evergreen is a subsidiary of Brown & Brown, a large insurance brokerage, that provides risk management and insurance solutions for managed healthcare organizations. It combines the expertise of several industry-leading firms. In 2014, Beecher Evergreen placed over $205 million in premium volume and generated $15 million in annual revenue. It is dedicated to reducing clients' medical benefit expenses through various cost management and medical stop loss solutions.
The Cayman Islands is the top destination for captive insurance companies transferring healthcare risks. Over 750 captive insurance companies are domiciled in the Cayman Islands, writing over $12 billion in annual premiums. Healthcare captives, especially those covering medical malpractice and workers compensation, make up a large portion of Cayman's captive industry. The Cayman Islands was one of the earliest adopters of captive insurance and has developed significant expertise in insuring healthcare risks over several decades, maintaining its position as the leading jurisdiction for healthcare captives.
This document provides information about Assurity Life Insurance Company and its product portfolio offered through Assurity at Work. It discusses Assurity's financial strength and stability, with over $2.45 billion in assets and an A- rating from A.M. Best. The document then summarizes several insurance products offered, including accident, hospital indemnity, cancer, critical illness, term life and disability income policies. It highlights benefits, coverage amounts, underwriting approaches and issue ages for each product.
CIA-Leavitt Insurance Agency provides insurance and risk management solutions to commercial groups, associations, and governmental entities. They are a full-service agency and member of the Leavitt Group, one of the largest insurance agencies in the US. CIA-Leavitt works as a business partner with clients to build lasting relationships and develop long-term solutions through consistent, quality service.
The document summarizes an upcoming webinar for staffing agencies and PEOs about understanding and protecting against contractual risks when assuming customer liability. It provides details on the webinar topics, date, registration information and contact for the webinar hosted by Assurance Staffing. It also includes brief summaries of recent tax credit extensions for staffing companies and upcoming industry event details.
Liberty Mutual provides auto, home, life, and other insurance. The document includes samples of marketing materials created by the author for Liberty Mutual, including a corporate overview brochure and product portfolio. It highlights Liberty Mutual's focus on integrity, financial strength, and commitment to excellence. The samples showcase Liberty Mutual's range of insurance products and benefits like discounts, claims services, and roadside assistance.
WEHBE Insurance Services is a leading independent insurance broker in the UAE and GCC region, providing insurance services for over 50 years. It offers a wide range of corporate and personal insurance products through dedicated departments. WEHBE prides itself on maintaining strong relationships with clients and partners to offer customized insurance solutions and services.
Supplemental disability insurance is seen as important for highly compensated employees to ensure adequate financial protection if they become disabled. Most group long-term disability plans only replace 60% of base salary and do not cover bonuses or retirement contributions, leaving many earning over $75,000-$100,000 underinsured. Supplemental disability insurance like DI@Work from Berkshire Life can help fill this gap by offering flexible, affordable individual coverage that is portable and can increase over time without medical underwriting. This represents an opportunity for brokers to enhance their services and earn higher commissions.
Beecher Evergreen is a subsidiary of Brown & Brown, a large insurance brokerage, that provides risk management and insurance solutions for managed healthcare organizations. It combines the expertise of several industry-leading firms. In 2014, Beecher Evergreen placed over $205 million in premium volume and generated $15 million in annual revenue. It is dedicated to reducing clients' medical benefit expenses through various cost management and medical stop loss solutions.
The Cayman Islands is the top destination for captive insurance companies transferring healthcare risks. Over 750 captive insurance companies are domiciled in the Cayman Islands, writing over $12 billion in annual premiums. Healthcare captives, especially those covering medical malpractice and workers compensation, make up a large portion of Cayman's captive industry. The Cayman Islands was one of the earliest adopters of captive insurance and has developed significant expertise in insuring healthcare risks over several decades, maintaining its position as the leading jurisdiction for healthcare captives.
Assured Neace Lukens is an insurance brokerage that has helped businesses for over 20 years by developing customized insurance programs. They have experts in various specializations across multiple industries. The company prioritizes continuing education to remain knowledgeable. In 2011, they partnered with AssuredPartners to gain resources and expand nationally. They now have over 120 locations across the U.S. and offer expertise in areas like property & casualty, employee benefits, risk management, and personal insurance.
Gregory Calloway has over 30 years of experience in insurance claims adjusting and customer service roles. He has worked for many large insurance companies handling different types of claims including auto, property, general liability and more. His resume provides a detailed employment history describing his roles and responsibilities at each position. He has received several awards and achievements for his work in claims handling and customer service excellence.
The document summarizes career opportunities as a financial strategist with Guardian and The Producers Group. It outlines that financial strategists provide personalized strategies to clients to help with their financial security. It highlights benefits like training, career growth, wealth accumulation, and outstanding benefits. Financial strategists can "do good, do well, and do it your way" by prioritizing clients' needs over sales quotas and having an entrepreneurial and lucrative career supported by Guardian. It promotes The Living Balance Sheet tool for organizing clients' finances and developing long-term strategies for protection, assets, liabilities, and cash flow.
Insurance Tailors provides customized insurance packages by bundling various insurance policies into a single package for convenience and value. They work with top insurers to offer high quality coverage for home, auto, travel, medical, and other needs. Customers benefit from one premium, single point of contact, and dedicated support for any claims through Insurance Tailors' independent advisors and established insurance partners.
Beecher Carlson is a large insurance brokerage that specializes in various industries. It is ranked as the 6th largest brokerage in the US and 7th largest worldwide, with over 7,000 employees in offices around the globe. Beecher Carlson uses data analytics and risk evaluation to provide customized insurance solutions and higher quote-to-bind ratios compared to competitors. It focuses on developing innovative tools and strategies to assess client risks and manage claims.
ClaimLinx is a benefits administration company that provides consulting services to help companies lower their healthcare costs through innovative plan designs. They utilize a tax law that allows employers to purchase lower-cost insurance plans and reimburse employees' medical costs directly. This can reduce costs by 10-80% compared to traditional benefits. Several clients provide testimonials praising ClaimLinx for the significant money they have saved their companies through this approach. ClaimLinx has over 6,000 members nationwide and helps companies design customized benefits plans to meet their needs.
This document discusses a bancassurance proposal from Liaison Rwanda Limited to provide insurance products and services through partnerships with banks. The proposal aims to help banks address challenges like increased competition through creating value for both customers and banks. Key elements include offering insurance-linked benefits like credit life assurance and property insurance to bank customers and generating additional income for banks through fees, premium financing, and profit sharing. Liaison would manage and administer the bancassurance programs, provide technical expertise, and train bank staff on the offerings.
Statewide Insurance Brokers is a full-service general insurance broker based in Western Australia that has been operating since 1970. As a member of the Steadfast broker network, Statewide can access over 100 Australian and international insurance companies to provide commercial and personal insurance policies to its clients. Statewide aims to provide expert advice and exceptional service to clients through qualified staff and a commitment to upholding principles of excellent customer service, value, and professional expertise.
The Holborn Group is a rapidly expanding financial services group based in Dubai, UAE, with a vision to be the top choice for financial services in the region. They provide investment advice, wealth management, insurance, and other services to individuals and corporations through three divisions: Holborn Assets focuses on expat individuals, Holborn Employee Benefits works with corporations on benefits packages, and Holborn Management Services offers structures for asset protection and taxation advice. The Holborn Group aims to build long-term client relationships through independent, high-quality advice and service.
Crystal & Company - PE VC Sector Overview FINAL 9.18.14Ken Sellin
This document provides an overview of Crystal & Company, a leading strategic risk and insurance advisor for private equity and venture capital firms. It describes Crystal & Company's approach of building long-term relationships within the financial sector to provide tailored insurance solutions that address clients' unique exposures. The document then outlines various types of liability insurance solutions Crystal & Company offers private equity and venture capital firms, including errors & omissions liability, directors & officers liability, general partners liability, and others.
Riverside Abstract is a full-service title agency with over 70 employees, including 12 experienced attorneys. It provides title insurance and closing services across 34 states, handling over 4,000 closings per year for both commercial and residential properties. Riverside prides itself on its knowledgeable staff and commitment to ensuring 100% client satisfaction. It has strong relationships with major national underwriters and has been recognized for its internal audit practices and processes that protect clients' assets. Whether a simple residential purchase or complex commercial deal, Riverside pledges to advise clients to complete closings efficiently.
George Petersen Insurance Agency OverviewHaleyFess
George Petersen Insurance Agency is an independently owned insurance agency established in 1935 in Eureka, California. It has since grown to over 10 offices across Northern California and Oregon, making it one of the largest independently owned agencies in the region. The agency specializes in business insurance, employee benefits, and personal insurance. It prides itself on long-term client relationships, as demonstrated by a 95% client retention rate, and offering comprehensive insurance solutions and services tailored to each client's needs.
Mergers And Acquisitions Solutions_FinalSandra Lee
Aon provides risk management and insurance solutions to assist companies with M&A transactions, including insurance due diligence, structuring insurance programs, and human capital services. Their services help clients transfer transaction risks to insurance, protect investments post-transaction through products like warranty and indemnity insurance, and address human capital needs during integration. Aon also offers tax liability insurance and contingent liability insurance to mitigate risks for clients.
The Hera Group is an independent specialist broker in the UK consisting of two business units - Hera Indemnity and Hera Finance. Hera Indemnity provides professional indemnity insurance to a wide range of professional firms. Hera Finance offers business funding and financing solutions. Together, they provide insurance and financing to meet all of clients' professional needs. The Hera Group is dedicated to delivering excellent personal service and ensuring clients' requirements are met.
Avery Dennison Corporation announced plans to acquire Paxar Corporation for $1.3 billion or $30.50 per share. The acquisition is expected to enhance Avery Dennison's ability to compete and grow in the global retail information and brand identification market. Projected annual cost synergies are $90-100 million and the acquisition is expected to be accretive to EPS within 12 months. The acquisition combines Avery Dennison's retail information services business with Paxar's complementary capabilities and geographic footprint to better serve customers globally.
James A. Connors Associates is an independent insurance brokerage firm that specializes in providing customized insurance and risk management programs for professional athletes. The firm was established in 1925 and takes a consultative approach to understand clients' unique needs and exposures in order to design cost-effective insurance solutions. The firm prides itself on offering superior client service and representing the interests of clients over insurance companies.
Berson sokol agency ppt for social mediamhorvath24
The Berson-Sokol Agency is an insurance agency that has been in business since 1973. It prides itself on excellent service to agents and a wide range of attractive insurance products. The agency has invested in new technology to improve agents' capabilities and make the insurance process more efficient. The goal of the agency is to be a central resource for agents and help them reach their full potential.
The document profiles several employees of a marketing department, describing their roles, backgrounds, interests and personalities. Perry Hines is a senior vice president who enjoys surrounding himself with creative people. Kim McDonald is a vice president and mother of two who works hard and rises quickly in her career. Carla Shead is an administrator and company store director who wears many hats and enjoys family, music and charity work.
1) Drew Barrymore, age 7, was promoting the movie E.T. at a mall appearance. She grew tired during the long event where she met with fans and signed autographs.
2) During her appearance, Drew comforted a lost 3-year-old boy named Aaron who was reunited with his mother.
3) Drew's mother was protective of not overworking Drew and ended the event early when Drew seemed exhausted. Drew perked up when able to shop for toys before returning home.
This document discusses Irwin Mortgage Corporation's commitment to diversity. It describes how Irwin Mortgage has formalized its commitment through establishing a Diversity Advisory Council and hiring a vice president of Diversity. It also outlines the various diversity initiatives Irwin Mortgage has implemented for employees, such as training programs and surveys, and how it has expanded its efforts outward to better serve diverse communities and customers.
This document is a marketing plan for Irwin Mortgage Corporation's new "Fast & Easy Loan", a streamlined mortgage product similar to those offered by competitors. It provides an overview of the product details, outlines challenges in developing it, discusses target audiences, and proposes universal and audience-specific marketing activities. Key points include the loan terms, documentation requirements, eligible properties, issues addressed in developing the product, and remaining tasks to launch it by the deadline.
Assured Neace Lukens is an insurance brokerage that has helped businesses for over 20 years by developing customized insurance programs. They have experts in various specializations across multiple industries. The company prioritizes continuing education to remain knowledgeable. In 2011, they partnered with AssuredPartners to gain resources and expand nationally. They now have over 120 locations across the U.S. and offer expertise in areas like property & casualty, employee benefits, risk management, and personal insurance.
Gregory Calloway has over 30 years of experience in insurance claims adjusting and customer service roles. He has worked for many large insurance companies handling different types of claims including auto, property, general liability and more. His resume provides a detailed employment history describing his roles and responsibilities at each position. He has received several awards and achievements for his work in claims handling and customer service excellence.
The document summarizes career opportunities as a financial strategist with Guardian and The Producers Group. It outlines that financial strategists provide personalized strategies to clients to help with their financial security. It highlights benefits like training, career growth, wealth accumulation, and outstanding benefits. Financial strategists can "do good, do well, and do it your way" by prioritizing clients' needs over sales quotas and having an entrepreneurial and lucrative career supported by Guardian. It promotes The Living Balance Sheet tool for organizing clients' finances and developing long-term strategies for protection, assets, liabilities, and cash flow.
Insurance Tailors provides customized insurance packages by bundling various insurance policies into a single package for convenience and value. They work with top insurers to offer high quality coverage for home, auto, travel, medical, and other needs. Customers benefit from one premium, single point of contact, and dedicated support for any claims through Insurance Tailors' independent advisors and established insurance partners.
Beecher Carlson is a large insurance brokerage that specializes in various industries. It is ranked as the 6th largest brokerage in the US and 7th largest worldwide, with over 7,000 employees in offices around the globe. Beecher Carlson uses data analytics and risk evaluation to provide customized insurance solutions and higher quote-to-bind ratios compared to competitors. It focuses on developing innovative tools and strategies to assess client risks and manage claims.
ClaimLinx is a benefits administration company that provides consulting services to help companies lower their healthcare costs through innovative plan designs. They utilize a tax law that allows employers to purchase lower-cost insurance plans and reimburse employees' medical costs directly. This can reduce costs by 10-80% compared to traditional benefits. Several clients provide testimonials praising ClaimLinx for the significant money they have saved their companies through this approach. ClaimLinx has over 6,000 members nationwide and helps companies design customized benefits plans to meet their needs.
This document discusses a bancassurance proposal from Liaison Rwanda Limited to provide insurance products and services through partnerships with banks. The proposal aims to help banks address challenges like increased competition through creating value for both customers and banks. Key elements include offering insurance-linked benefits like credit life assurance and property insurance to bank customers and generating additional income for banks through fees, premium financing, and profit sharing. Liaison would manage and administer the bancassurance programs, provide technical expertise, and train bank staff on the offerings.
Statewide Insurance Brokers is a full-service general insurance broker based in Western Australia that has been operating since 1970. As a member of the Steadfast broker network, Statewide can access over 100 Australian and international insurance companies to provide commercial and personal insurance policies to its clients. Statewide aims to provide expert advice and exceptional service to clients through qualified staff and a commitment to upholding principles of excellent customer service, value, and professional expertise.
The Holborn Group is a rapidly expanding financial services group based in Dubai, UAE, with a vision to be the top choice for financial services in the region. They provide investment advice, wealth management, insurance, and other services to individuals and corporations through three divisions: Holborn Assets focuses on expat individuals, Holborn Employee Benefits works with corporations on benefits packages, and Holborn Management Services offers structures for asset protection and taxation advice. The Holborn Group aims to build long-term client relationships through independent, high-quality advice and service.
Crystal & Company - PE VC Sector Overview FINAL 9.18.14Ken Sellin
This document provides an overview of Crystal & Company, a leading strategic risk and insurance advisor for private equity and venture capital firms. It describes Crystal & Company's approach of building long-term relationships within the financial sector to provide tailored insurance solutions that address clients' unique exposures. The document then outlines various types of liability insurance solutions Crystal & Company offers private equity and venture capital firms, including errors & omissions liability, directors & officers liability, general partners liability, and others.
Riverside Abstract is a full-service title agency with over 70 employees, including 12 experienced attorneys. It provides title insurance and closing services across 34 states, handling over 4,000 closings per year for both commercial and residential properties. Riverside prides itself on its knowledgeable staff and commitment to ensuring 100% client satisfaction. It has strong relationships with major national underwriters and has been recognized for its internal audit practices and processes that protect clients' assets. Whether a simple residential purchase or complex commercial deal, Riverside pledges to advise clients to complete closings efficiently.
George Petersen Insurance Agency OverviewHaleyFess
George Petersen Insurance Agency is an independently owned insurance agency established in 1935 in Eureka, California. It has since grown to over 10 offices across Northern California and Oregon, making it one of the largest independently owned agencies in the region. The agency specializes in business insurance, employee benefits, and personal insurance. It prides itself on long-term client relationships, as demonstrated by a 95% client retention rate, and offering comprehensive insurance solutions and services tailored to each client's needs.
Mergers And Acquisitions Solutions_FinalSandra Lee
Aon provides risk management and insurance solutions to assist companies with M&A transactions, including insurance due diligence, structuring insurance programs, and human capital services. Their services help clients transfer transaction risks to insurance, protect investments post-transaction through products like warranty and indemnity insurance, and address human capital needs during integration. Aon also offers tax liability insurance and contingent liability insurance to mitigate risks for clients.
The Hera Group is an independent specialist broker in the UK consisting of two business units - Hera Indemnity and Hera Finance. Hera Indemnity provides professional indemnity insurance to a wide range of professional firms. Hera Finance offers business funding and financing solutions. Together, they provide insurance and financing to meet all of clients' professional needs. The Hera Group is dedicated to delivering excellent personal service and ensuring clients' requirements are met.
Avery Dennison Corporation announced plans to acquire Paxar Corporation for $1.3 billion or $30.50 per share. The acquisition is expected to enhance Avery Dennison's ability to compete and grow in the global retail information and brand identification market. Projected annual cost synergies are $90-100 million and the acquisition is expected to be accretive to EPS within 12 months. The acquisition combines Avery Dennison's retail information services business with Paxar's complementary capabilities and geographic footprint to better serve customers globally.
James A. Connors Associates is an independent insurance brokerage firm that specializes in providing customized insurance and risk management programs for professional athletes. The firm was established in 1925 and takes a consultative approach to understand clients' unique needs and exposures in order to design cost-effective insurance solutions. The firm prides itself on offering superior client service and representing the interests of clients over insurance companies.
Berson sokol agency ppt for social mediamhorvath24
The Berson-Sokol Agency is an insurance agency that has been in business since 1973. It prides itself on excellent service to agents and a wide range of attractive insurance products. The agency has invested in new technology to improve agents' capabilities and make the insurance process more efficient. The goal of the agency is to be a central resource for agents and help them reach their full potential.
The document profiles several employees of a marketing department, describing their roles, backgrounds, interests and personalities. Perry Hines is a senior vice president who enjoys surrounding himself with creative people. Kim McDonald is a vice president and mother of two who works hard and rises quickly in her career. Carla Shead is an administrator and company store director who wears many hats and enjoys family, music and charity work.
1) Drew Barrymore, age 7, was promoting the movie E.T. at a mall appearance. She grew tired during the long event where she met with fans and signed autographs.
2) During her appearance, Drew comforted a lost 3-year-old boy named Aaron who was reunited with his mother.
3) Drew's mother was protective of not overworking Drew and ended the event early when Drew seemed exhausted. Drew perked up when able to shop for toys before returning home.
This document discusses Irwin Mortgage Corporation's commitment to diversity. It describes how Irwin Mortgage has formalized its commitment through establishing a Diversity Advisory Council and hiring a vice president of Diversity. It also outlines the various diversity initiatives Irwin Mortgage has implemented for employees, such as training programs and surveys, and how it has expanded its efforts outward to better serve diverse communities and customers.
This document is a marketing plan for Irwin Mortgage Corporation's new "Fast & Easy Loan", a streamlined mortgage product similar to those offered by competitors. It provides an overview of the product details, outlines challenges in developing it, discusses target audiences, and proposes universal and audience-specific marketing activities. Key points include the loan terms, documentation requirements, eligible properties, issues addressed in developing the product, and remaining tasks to launch it by the deadline.
Nivin Mohammed Ali is a married female national of the UAE with over 15 years of experience in procurement and contracts roles. She currently works as a Contract Executive at Dubai World Trade Centre, where her responsibilities include registering suppliers, evaluating contract and supplier performance, processing contract changes, and supporting contract processes. Previously, she held sourcing specialist roles at Emirates NBD from 2014 to current and Philip Morris from 2001 to 2005, where her duties included negotiating with vendors, preparing contracts, evaluating vendors, and building vendor relationships. She holds a Bachelor's degree in International Business Administration from Lincolnshire Humberside University in Sharjah and is bilingual.
HSBC is requiring all US employees to complete mandatory workplace violence prevention training by September 30th. The training will be delivered online and teach employees how to identify signs of potential violence, understand causes and effects of workplace violence, and how to properly report threats or incidents. Employees will receive emails with instructions on accessing the interactive training course on Campus. The goal is to help maintain a safe work environment and protect employees.
This comic provides tips to help someone succeed in their career path. It shows a character who wants to develop their skills, and an advisor who offers to help them write a resume, find available jobs that interest them, and prepare for interviews. The advisor provides 10 tips for answering interview questions successfully, suggesting preparation can reduce anxiety during the interview process.
The document provides information to help plan for retirement, including estimating retirement needs and savings goals. It discusses determining factors like life expectancy, retirement age, desired lifestyle, and healthcare costs. It explains the benefits of tax-deferred savings plans for long-term growth due to compound interest and delayed taxes. Tables are provided to calculate a retirement savings goal and estimated annual contribution needed to achieve that goal by a target age.
This document analyzes the questions from a questionnaire about mental health awareness in education. It discusses each question, the rationale for asking it, and the potential answers expected. The questions are intended to gather students' perspectives on stress levels, existing mental health education, awareness of support schemes, and opinions on incorporating more mental health topics in education. The document explains how different answers could be presented in a documentary to either portray educational institutions positively or negatively in their treatment of mental health issues.
1) Ian Rolland is concluding his 21-year career as CEO of Lincoln National Corp. On his last day, he is visiting two employee sites that were recently acquired, showing his commitment to interacting with employees.
2) Under Rolland's leadership, Lincoln National grew significantly from $6.1 billion in assets and $1.9 billion in revenues to $88 billion in assets and $4.89 billion in revenues. However, difficult periods required exiting some business lines, which Rolland handled with concern for impacted employees.
3) In retirement, Rolland plans to remain active on corporate boards and non-profits, as well as staying involved with Lincoln National through his remaining roles on the board of directors
Take an insider look into the complete design process behind Todoist’s new logo and recent rebranding. Inspired by the three steps of completing an important project, you’ll see the rounds of iterations and thoughts that resulted in the simple yet bold checkmark logo and wordmark. For more details visit: https://blog.todoist.com/2015/09/16/todoist-new-logo-rebrand/.
This document provides guidance for students on elements that must be included in fiction and nonfiction reading fair projects. For fiction, projects must summarize the title, author, publication details, main characters, setting, tone, author's purpose, plot, conflict, and resolution. For nonfiction, projects must include the title, author, publication details, student predictions, text structure, graphic organizers, summary, student connections, author's purpose, and follow-up questions. The document encourages students to be neat, creative, follow directions, and focus on important details and themes.
Lawes Consulting Group is an insurance recruitment firm that was founded in 2002 and has since expanded significantly. They have offices throughout the UK and globally. The firm specializes in recruiting for various roles in broking, underwriting, claims adjusting, actuarial work, reinsurance, and compliance. Lawes Consulting Group prides itself on providing a professional, confidential service and building long-term partnerships with clients and candidates.
Group Five Insurance Consultants is an insurance brokerage and advisory firm registered in Kenya. It aims to be the top choice for insurance, investment, and actuarial consulting services in the region. The company offers a wide range of insurance products and services including fire, medical, life, and pension plans. It works with major insurance underwriters in Kenya and provides personalized attention to its clients. The company is committed to customer focus, communication, teamwork, innovation and quality in its operations.
NFP International Insurance Solutions provides insurance solutions to protect the assets and wealth of international/multinational clients. They have experts in areas like wealth transfer, tax planning, and asset protection who can design customized strategies. Partnering with NFP allows advisors to enhance their services for multinational clients and address complex risks and planning needs across international borders. NFP has comprehensive resources and platforms to help advisors successfully serve their multinational clientele.
Crystal & Company - Hedge Funds Sector Overview FINAL 10.9.14Ken Sellin
Crystal & Company is a leading strategic risk and insurance advisor that has been serving financial institutions, including hedge funds, for over 80 years. They have deep expertise in the hedge fund industry and develop customized insurance solutions. Their professionals leverage relationships in the insurance market to help hedge funds accomplish their risk management and business goals. Common insurance policies they provide to hedge funds include professional liability, directors and officers liability, employment practices liability, fiduciary liability, cyber liability, and fidelity bonds.
The Scirocco Group is an insurance provider established in 1950 that serves the tri-state area. It offers a wide range of insurance solutions for individuals and businesses across various industries. Scirocco provides sophisticated guidance and combines large company resources with personalized service. It is committed to developing long-term relationships with customers and carriers through excellent service, thorough needs analysis, and fair claims handling.
The document discusses how Trade Credit services can help businesses that have experienced financial losses or payment delays through no fault of their own, or businesses looking to expand. It provides an example of how Trade Credit insurance helped Tayside Engineering & Construction Supplies (TECS) recover financially when their largest customer became insolvent, allowing TECS to continue operating and finding new customers. TECS' managing director credits the Trade Credit team with securing their future through understanding their business and ensuring losses were recovered.
Alexia McCalmont is an insurance expert who specializes in advising healthcare professionals. She has extensive knowledge and experience in the complex field of insurance for healthcare. Through her relationships with various professional associations, she is able to provide tailored insurance advice and solutions to meet her clients' needs. Her goal is to understand each client and their business in order to help protect what they have worked hard to achieve. She offers advice on commercial insurance, risk management, and attends many industry conferences throughout the year.
SHC Insurance Brokers is one of Australia's largest insurance brokers, specializing in commercial insurance. It has over 20 years of experience and offers a range of online and in-person insurance services to corporate, retail, SME, construction, and other clients. SHC prides itself on its expertise, efficiency, and ability to adapt to client needs through innovative online platforms and white-label solutions.
Multifamily housing partners face risks every day. To limit liability from resident-caused damage, they turn to Assurant. We understand your residents and offer a complete portfolio of risk mitigation solutions that go far beyond renters’ insurance. Our unmatched expertise, integrated capabilities and customer insight give us the tools to offer innovative protection options that residents want and you need.
Managing Credit Risk in Uncertain TimesWoon Wee Chun
I have contributed an article titled 'Managing Credit Risk in Uncertain Times' and it has been published in the Jan/Feb 2017 edition of Entrepreneurs' Digest, a bi-monthly magazine published by the Association of Small & Medium Enterprises (Singapore). It talks about the role and importance of Trade Credit Insurance (TCI) in today's ever complex business environment. Through it, I hope it will raise the market awareness among SME owners.
Omega Insurance Brokers was established in 2003 in Dubai to provide competitive insurance services. It has grown to over 100 employees and 4000 clients. The intern was assigned to assist the accounting department by calculating sales commissions, making payments to insurance companies, and reconciling bank statements. These tasks will help keep the accounting work up to date and ensure payments are accurate.
MetLife exceeded its financial targets for 2002, delivering an operating return on equity of 11.7% compared to its target of 11.5%. It continued focusing on capital management through real estate sales and debt offerings, enhancing its risk-based capital ratio. Business growth outpaced the market across lines as Institutional Business achieved a 23% operating return on equity and Individual Business exceeded its $200 million expense reduction goal. MetLife also achieved milestones such as growing its international business and signing a new 10-year Snoopy advertising contract.
The document summarizes Allianz Global Corporate & Specialty's financial lines insurance products and services. It describes management liability insurance for commercial businesses and financial institutions that protects directors, officers, and professionals from litigation. It also outlines professional indemnity, fidelity, and international insurance programs. Allianz aims to provide specialized solutions tailored to clients' needs across industries through its global network and expertise in underwriting and claims handling.
Beecher Carlson is a large account risk management broker that provides expertise in various industries and specialized insurance products. They believe in passion, innovation and accountability in risk management beyond just buying insurance. Their services include property, casualty, executive liability, risk services, environmental liability, and claims management. They have developed analytical tools like LiNK, MARA, NOVUS, PULSE, RiskConcierge, and ZOOM to provide innovative solutions for clients.
Bollington Insurance is a large, independent UK insurance broker that has been in business for over 40 years. They pride themselves on understanding their clients' businesses inside and out in order to provide tailored insurance solutions. Bollington works with a wide range of insurers to ensure clients are properly protected at a competitive price. They aim to build long-term partnerships with clients and help them manage risks through dedicated account managers and risk management specialists.
This document brings together a set
of latest data points and publicly
available information relevant for
Financial Services Industry. We are
very excited to share this content and
believe that readers will benefit from
this periodic publication immensely.
This document brings together a set
of latest data points and publicly
available information relevant for
Financial Services. We are very
excited to share this content and
believe that readers will benefit from
this periodic publication immensely.
QuestPro is an experienced recruitment firm specializing in insurance underwriting professionals. They have expertise in personal and commercial lines, as well as life and health underwriting. Their experience also includes specialty areas like medical malpractice, energy insurance, and high net worth homeowners. QuestPro utilizes a sophisticated recruitment process including research and experienced recruiters to find candidates through insurance associations and events. They assist clients with staffing needs like startups, relocations, and projects requiring hands-on expertise.
Alliance Insurance Company is a leading insurance provider in the UAE offering a wide range of insurance products and services. It has a paid up capital of 100 million AED and is rated A- by A.M. Best. The company's vision is to be the number one composite insurer in the Gulf region. It has departments covering general insurance, life insurance, health insurance, and more. Alliance Insurance aims to provide quality protection, service, and security to customers.
The document provides information on the board members and leadership of DERAYA Insurance Brokers, including their backgrounds and experience in the insurance industry. It then outlines DERAYA's vision, services, and areas of expertise. DERAYA aims to redefine insurance brokerage through quality services, advanced technology solutions, and highly skilled personnel. The company provides various general, medical, and life insurance services and products to clients in Saudi Arabia.
2. CustomerCommitment
"$orInorsmann
ssntury,us'us
[ssnhsreIsr
sny$isianunn$
dentist$,tnd
u$'rsgommittsd
t0s0nliniling
tltst$sr[is$."
Our mission statement saysit in a nut-
shell: MedPro exists
"to
provide profes
sional protection and excellent service
to health care professionals through a
dedicated team of industry experts."
National presence"localtouch
Our customer service representatives,
market managers and claims profes-
sionals are located acrossthe country,
keeping them in tune with regional
concerns, state issuesand community
developments. They know their terri-
tory and they know the best legal
minds within that territory. MedPro
hires the most experienced defense
attorneys from
its panel of top
law firms 9o,ooo
thro ugh ou t eo,ooo
the country to 70,000
defend our 60,000
policyholders 50,000
against claims 40,000
of malpractice. 3o,ooo
20,000
Our regional t0,oo.,
experts and .,
local attorneys
work side-by-
side with you, backed bY MedPro's
nationwide strength and dePth of
experience, to provide the best health
care defense in the industry.
Dedicatedto health care
professionals
The St. Paul Companies, once the
largest malpractice carrier in the
United States, announced in
December 2001 that it would no
longer offer coverage to doctors.
';t:llal:a:a:.-aa.:::,aa:::.:.4::.: ..
PHICO and Frontier Insurance Group
have also left the medical malpractice
market. MIIX pulled out of every state
but New Jersey. Doctors Insurance
Reciprocal stopped writing grouP sPe-
cialty coverage at the beginning of
2002. The field is narrowing, and
insurers are leaving.
But not MedPro.
We continue to stand strong and
remain committed to our policyhold-
ers. In fact, we've grown even stronger.
As malpractice experts have become
displaced by the failure of their former
85,000
and
growing
e m p l o y e r s ,
the best of
those experts
have found a
new home at
M e d P r o .
Their knowl-
edge adds to
our strength,
which bol-
sters your
protection.
200r 2002
Undenvriti ng excellence
Our growing presence in the midst of
an industry crisis isn't the result of
luck. It's due to the high underwriting
standards we've develoPed over the
past century. Our underwriting team
works diligently to ensure that MedPro
covers only the risks it knows best
among physicians and dentists fiom
acrossthe country Our exacting stan-
dards ensure that we will continue to
stand out as the industrY's Premier
3. provider of medical malpractice insur-
ance...and continue to offer services
you can depend on asother carriersfall
in retreat.
elaims handlingexpertise
For more than a century the core of
MedPro has been our claims handling
expertise. We believethis is one of the
important factors that differentiatesus
from our competitors. Our ability to
handle claims through to successful
resolution is one of the main reasons
health care professionals choose
MedPro. A recent survey revealed a
99% satisfaction rating from our
clients. We're proud that our policy-
holders think we are doing a good job.
Ww#,ffi;Wtr:$;#
fl;r;wxw;wwr*wx&
. Aset strength of over $1.7 billion;
Exceptional financial strength,
which bolstersour ability to protect
you;
. ..:.... ...:'4.,,1,,j,:t,:4.:la-:::,,:),:a,:,:ara,ta*'
Strength ts weather the stsrm
There is a reason why nearly 85,000
physicians,dentists and their corpora-
tions have chosen MedPro to protect
their reputations and assets. In fact,
there are many reasons. Here arejust a
few that show why we have the where-
withal to stand by our policyholders:
rrffiw;w
ffi#;ffi#rff;#*%f
. More than $400
holder surplus
claims;
million in policy-
available to pay
a6$8ftsffig#s#rwffi#sft#
ffiwfl;g;wffiy;ffirg
rdwdffiwreff;#;wjff;ww
WordofmouthhasbeenTomsbestsellingtool.
"When
doctorssee
thevaluetheygetwithMedPro,"hesays,
"they
tellotherdoctors
aboutit."
Theymustlikeit. 0verall,theSheridanGrouphasa 93%client
retentionrate.
"ClientspreferMedProspolicybecauseit'sclean
anddoesn'trequirealawdegreetounderstand,"Tomnotes.
TheSheridanGroupalsomarketsproductsinmoretraditionalways:
directmailingflier,comparisonsheets,attendingmedicalandden-
talconventions,advertising,anddirectingpotentialclientstothe
Internet,wheretheycanfilloutapplicationsonline.
"lts
convenientforthedoctors,"hesays,
"because
its instanta-
neousandtheydon'thavetomailanythingbacktous.Anditsgood
forus,too,becausewedont havet0trytoreadtheirhandwriting,"
helaughs.
Sr*perisrCust*ms Relatisrrsff*vugh VnlaedPurtnerxhips
As a hometo employeesof NASAsJohnsonSpaceCentet
Friendswood,Texas,isa baseforhumanitysreachforthestars.
AndasthehomeofTheSheridanGroup,it'soneofthebasesfor
MedProsreachforcustomersthroughoutTexas.
TomSheridanSr.foundedhisindependentagencyin1986.From
thebeginning,hespecializedinmedicalmalpracticeinsuranceand,
in1992,begana profitablerelationshipwithhiscarrierofchoice,
MedPro.Today,MedProisTomsfirstchoice,forhisagencys$60
millionbook.
"And
we'dliketogivethemevenmore,"hesays.
Why?
"MedPro
hassuperiorA.M.Bestratingsandrocksolid
finances,"Tomnotes.
"And
theyretainonlythebestlawfirms,
whichiscriticalforourclients."
Alsoimportantisthecommitmenttohisstate.
"A
lotofmalprac-
ticecarriershavethrowninthetowelandleftTexas,"hesays,
"but
MedProsdoorsremainedopenwhenTexasdoctorsneededthem
mostandmetthechallenge."
4. . Highest ratings in the industrY;
. Part of the strong, $2.4 billion diver-
sified porfolio of GE Commercial
Insurance.
Ourcommitmentto you
We continue to grow-in a disciplined
manner to maintain financial
strength. We continue to innovate-
in a creative manner to Provide You
with more services. We continue to
protect-in a manner that wins in the
courtroom. For more than a century
we've been here for health care profes-
RJ0t0Gl,"
'TlGGontittueto
slou,
lilsconlinmlo
innoufllo.
WoGontinuGlo NationalPresence,LocalTouch
sionals, and we're committed to con-
tinuing that proud service. We've
dedicated ourselves to providing
"P.o-
fessional protection and excellent
service to health care professionals."
Our record speaksto our successin ful-
filling that mission. Our dedication,
our expertise and our financial
strength will help us make good on our
promise to continue to serve and
defend you into the 2lst century.
That's our commitrnent to You.
I Sales,CustomerService,IndependentAgent,Broker,andClaimsLocations
5. FinancialStrength
-'llmrftrlnnr*n*
$r&[lstl*ts
rs{lss*sdIrx
ultx*sklnrntlrlgx
frmnrlrk*ins*tr-
6n*&Xm$xx&r$s
mrer*t**rrmffit*s
ssrwfisss."
FinancialStrength
At a time when the average medical
malpractic. jrry award has risen to
$3.5 million and many insurance com-
panies are exiting the business, it's
important to know that your medical
malpractice insurer is secure' finan-
cially strong and in the business for
the long run.
Like MedPro.
A wealth of experience
As the nation's first provider of med-
ical professional liability insurance,
MedPro has been protecting the assets
and reputations of physicians,dentists
and other primary providers of health
care for over 100 years. Today nearly
85,000physicians, dentists and hed'lth
care professionals and their corpora-
tions rely on the financial strength,
innovative products and services,and
claims handling expertise offered by
MedPro.
Leadingfinancialratings
MedPro is on solid financial footing
with assetsof over $1.7billion and cap-
ital and surplus of over $400 million
available to Pay policyholder claims'
Our financial strength is reflected in
enviable ratings from the insurance
industry's premier ratings services:
. A.M. Best gives MedPro an A+
(Superior) for suPerior financial
strength, oPerating Performance
and market Profile.
In describing our merits, the rating
agency says,
"Based on Medical
Protective'sgood geographic spread
of risk and historical earnings track
record, A.M. Best exPects that the
company will continue to post favor-
able operating results...
"
. Standard" & Poor's-which recog-
nized MedPro as its highest rated
admitted Primary medical Profes-
sional liability insurer-gives us an
AA- (Very Strong).
S&P exPlains that the rating
"reflects a leading competitive mar-
ket position, effective distribution,
[and] extremely strong capitaliza-
tion..." The rating servicepoints
out that MedPro's
"focus since its
inception has been to Provide con-
sistent coverage and quality service
...atareasonable cost. [It] has suc-
cessfullyachieved this goal'"
Partof a strongfamilY
MedPro's financial fortitude isbolstered
by the strength of the GE Commercial
The
Assets
Liabilities
CapitalandSurPlus
Grossprcmiumswritten
PolicyholderCount
MedicalProtectiveGomPanY
Statutory FinancialData
t000'sl
2ffi2 2001 am
$ $ $
1,747,486
1,345,760
4A1,726
586,464
84,517
1,383,973
975,758
408,215
380,169
76,839
1,275,232
902,461
372,771
296,817
71,476
6. Insurance family of companies,which
wrote $2.4 billion in net premium in
2002.GE Commercial Insurance is one
of the largest commercial lines insurers
in the country and a member of
General Electric-"the world's most
respected Company" (1999-2003)
according to TheFinancial Timps.
A winning combination
Arr unparalleled history of medical
malpractice experience and commit-
ment. Impressiveassets.Dependable
capital and surplus. Top industry rat-
ings. Part of a diversified, highly+ated
portfolio of commercial insurance
companies.
MedPro has it all.
A+
(Superior)
.' . . l. -'.'r:.:1...r',:r't:::,r:iliL:::.lt:.ir]:i!.iti,t:.,.:ll.i::,
Med MlalearrierKatings
Source:AM BestRatings,wrywvAMBestcom 0nlineratingsasofApril30,2003
B o r
Below
= 4 > O O U O O
= = E * * = = = E E
. q 3 " u = q < a ? @
: - Q > - ^ =
a z E
b
E
furing,agenriesR*po"d to Crisis
AlreadyreelingfromtheterroristattacksofSept.11,2001,corporate
accountingscandalsandbankruptcies,insuranceratingagencyA.M.
Bestnoted,
"
..thetrueimpactwillberealizedthroughtheexpected
increasesinfrequencyandseverityofprofessionalliabilityclaims."
Inresponse,thetopratingagencies,AM BestandStandard&
Poors,havetightenedtheirguidelinesformeasuringthestrengthof
insurers.concernedthatinsurershavetheassetsandreservest0
meettheirfinancialchallenges.
Theratingagencieshaveespeciallystiffenedtheirstandardsformal-
practiceinsurers.
"The
medicalmalpracticemarket,"writesA.M.Best,
"experienced
a
highpercentageofdowngrades,asrisingloss-costtrendscausedby
medicalcostinflation,rapidlyincreasingjuryawardsandthelack0f
tonreforminseveralstateswereallcontributingfactors."
MedPro,however,continuesto leadthemarketwithitsratings.
AccordingtoStandard& Poors,MedPro
"remains
thehighestrated
admittedprimarymedicalprofessionalliabilitycanierdespiteachal-
lengingmarket."
InawardingMedProa AA-(VeryStronglrating,Standard& Poors
saidtheirratingreflectsMedPros
"marketpositionofindustry-lead-
ingfinancialstrength,a geographicallydiversifiedportfolio,and
superiorclaimspayingability."A.M.Bestsimilarlyawardedusthe
unparalleledA+(Superior)rating.
Weareextremelyproudof ourratings.Theyarea reassuring
endorsementofourunderlyingfinancialstrengthandourindustry
expertise.Moreandmorehealthcareprovidersarenotwillingto
trusttheirlivelihoodandreputationtoanyoneelse!
7. Industry'sBestDefense#&q*&i!!t:t:!ltn1i::.4::1.r,-::.::.: .:'.:l,i:
"0uJsilsngthis
yoursrGatG$t
allruhenWur
$olsssional
rcnuttti0fii$
mrsttGnGil."
You can't put a price tag on your pro-
fessional reputation. It's the corner-
stone of your practice, the foundation
of your financial future and the reason
people rely on Your care. AnYthing
that threatens your reputation is an
assault on your success,your career
and your very character. You can't
take it light$ We don't.
MedPro takes malpractice claims seri-
ously...we've handled more than
200,000of them.
We mount an earlY, aggressive
defense designed to protect your rep-
utation, dismiss any suggestion of
medical negligence and discourage
claims that have no merit' Our
clients appreciatethis approach' Our
record of vigorously defending iheir
professional integrity has earned us a
99% satisfaction rating in a recent
customer survey.
When we take a caseto trial, we go
to win. And we usuallYdo-92%
TrialSuccess/"l1Vin"Ratio
the time, which far exceeds the indus-
try average. When the facts of the case
are such that we and our policyholder
believe settlement is the only option,
we use our years of experience to drive
for a fair, rapid settlement.
Nationwide defensenetwork
No matter where You live and work, we
have a defense team nearby who can
come to your assistance. After more
than a century of exPerience, MedPro
has established an extensive nation-
wide defense network, building long-
standing relationships with more than
600 law firms specializing in defend-
ing medical malpractice cases' We've
carefully chosen these law firms based
on their:
. Previous claims experience;
. Established knowledge in a specific
field;
. Strong alignment with the medical
communitY;
t GEMedPro
r JVR
in
of
1997 1998 1993 2000 2001 2002
Source:TheMedicaIProtectiveCompanf'BeprintedwithpermissionfmmJuryVerdictBesearch''.
@2002bvLHppublications,zqz-D;rn.,Bd.,p0Box980,Horsham,PA19044.
Allrightsreserved
8. . Proven track record in successfully
defending health careprofessionals.
When you combine our national out-
look and years of experience with the
local legal expertise of your nearby
defenseteam, you can seewhy MedPro
has an unmatched record of court-
room success.
Financialresource$yeu need
On those occasions when going to
court is not appropriate, we seekyour
consent before authorizing any settle-
ment-. Historically, more than two-
thirds of our claims are resolvedwith-
out an indemnity payment. But in
those caseswhere a settlement Pay-
ment is necessary,you have the confi-
dence of knowing that MedPro's vast
::.,.,....:::::l',::.:.:::tta.l],f.rL:t!,;:ir'|::!!t{}]..lti.*!1.
financial strength gives us the ability
to pay on your behalf. And your poli-
cy, underwritten by The Medical
Protective Company, covers Your
defense costswithout decreasingyour
liabiliw limits.
The strength of MedPro-it gives us
the financial resourcesto Paywhen we
have to and to fight on your behalf
when we should. Our strength is your
greatest ally when your professional
reputation is threatened. It's the rea-
sonwe're able to provide the industry's
bestdefense.
All insuranceproducts are underwritten by The Medical Protective
Comoanv unless otherwise indrcated The Medtcal Protecttve
ComDanvis licensed tn all states and the Disttict of Columba
Product availability varies based upon business and regulatory
approval 'Medical Protectivecanoffet tndividualphysiciansandden
tists the right to written consent before settling a claim Contact
y#:i::tTi:::7"Xnd seeirvouareetisibtetoreceivethisimportant
ThiswasnewterritoryforDr.Sherd:
"They
taughtmehowt0act
incourt,howtodress,howtocomportmyself.I learnedthetrial
isashow,andthejuryisyouraudience."
Fortunately,attorneyMorganandMedProbackedupthat
"show"
withastrongcase.Dr.Sherdwon.
A weeklatelDr.Sherdwroteto MedPro:
"Thankyouforthe
opportunitytomaintainacleanrecord.lt meansagreatdealto
bevindicatedofmedicalnegligence."
AttorneyMorganisalsothankful:
"MedPro
suggestedwehave
medicalillustrationspreparedtoshowjurorswhatoccurreddur-
ingdelivery.Theseareexpensive,butMedProinsistedthey
wereworththemonev."
"The
totalbillforthetrialwas$70,000t0$80,000,butMedPro
refusedto do anythingthatwouldcompromlsethe doctor's
defense.Theystoodbytheirclientandwon."
Wnning Results
A difficultdelivervin October1999ledDr.lanSherdto a
MarylandcourtroominJanuary2003.lt washisfirstmalprac-
ticesuit,andhefeltunprepared.Fortunately,MedProwasthere
forhim.
AtissuewastheepisiotomyDr.Sherdperformed0nafirst-time
mother.Althoughtheepisiotomybecameenlargedduringthe
manipulationtofreethebabywhenit becamelodgedduring
labotDr.Sherdrepairedtheincisionwithinthestandardof
care.
Buttherepairlaterbrokedownandwasrepeatedlyfixed.The
motherblamedDr.Sherdforherrecurringpainandsphincter
problems.Shesuedfor$1million.
Dr.Sherdturnedto MedPro'sMarylandclaimsteam,who
believedthecasewasstrongenoughtowin.Theclaimsteam
hiredattorneyBobMorgant0mountthedefenseandprepareDr.
Sherdfortherigorsofcourtroomtestimony.
9. RiskManagementServices
"illgdProoffgrs
thgtoolsand
rc$0ilrcGsuou
needtot$$$$$
andmanflgs
ItoulJis[$."
Although MedPro offers the industry's
bestdefense if you should everbe taken
to court, no one really wants to go
through the discomfort of a malprac-
tice trial. It's much less stressful to
avoid a lawsuit than to defend yourself
against one. That's why MedPro has
been ofering the tools and resources
you need to avoid litigation since 1903.
Our risk management consultants
average more than 21 years of experi-
ence in the health care industry. Our
team works tirelessly to answer your
questions, offer guidance and provide
education, news and information.
Just look at the scope of the services
we provide...
HlPAAdvantagetakes the
confusion out of compliance
This year you're expected to be fully
compliant with
the security stan-
dards of the
H e a l t h
I n s u r a n c e
Portability and
Accountability
Act of 1996
(HIPAA). The
Congressionally
mandated act
specifies the
administrative
responsibilities,
business-related
safeguards and
technology secu-
rity systems that
doctors and their staffs must have in
place to safeguard patient information.
Meeting the new privacy standands
means increased paperwork and pro
cedures, adding to your already grow-
ingworkload. Butyou don't have to go
it alone. MedPro can help with our
HlPAAdvantage Compliance Toolkiu
This comprehensive, easy-to-usePrG
gram streamlines and systematizes
your HIPAA privacy compliance efforts
by providing everything you need.
Consultingservices
How risk-conscious are your doctors
and your staffi How well do you com-
ply with regulatory standards and
guidelines?We can help you find out.
Our risk management consultants
offer a variety of risk-assessmentevalu-
ations for physicians and dentists.
. Medical consulting services: Our com-
prehensiveand focusedofrce practice
evaluationswill gauge your risk man-
agement procedures and offer advice
if improvement is needed.
. Dental consulting services: We offer
cooperative educational ventures
with many state and local dental
societies and provide risk analysis
research and support for the devel-
opment of performance imProve
ment and quality initiatives.
Riskassessmentacademy
Medical and dental knowledge
changes quickly, and staying current is
important to reduce your liability risks.
MedPro helps by offering continuing
education courses online or in class
room seminars-offering Continuing
Medical Education (CME) and
10. Continuing Dental Education
credits-that are scheduled at
sitesaround the country.
(cDE)
various
A eenturyof
TheFrateetor
Since 1903, MedPro
has provided cutting-
edge risk manage-
ment information
and quality updates
in the pages of The
Protector. This
highly regarded
newsletter offers
health care pro-
fessionals cur-
rent industry
i n f o r m a t i o n
and sensible
strategies for managing
and reducing medical and dental risks.
r..,, .' :',t,trr::'i:t::.'::,::il::.:,:.:..t1u.,i:'.:.::.,.:,i:-l.l!:
A eomprehenslvepaekage
Information, advice,assessments,tools
and technology-it's a comprehensive
packageof servicesdesigned to reduce
your risks and improve the likelihood
that you will stay out of
court. Let MedPro
concentrate on
your risks so you
can focus on more
important things-
like your patients.
wffiKetrffiffiffiffiffiffi
wffiK#ffiffiw*ffwwwxw
ffi$e*Kxffitrffi
#mmwwKffi$
Kffi$$&ffiffi-.
FollowingcarefulSixSigmapractices,theteamcollecteddataon
everypatientchartthatinvolvedadiagnostictestinatwo-week
period.Theyfoundthatnotallthedoctorswerefollowingthepro-
ceduresallthetime.Thedatapersuadedthedoctorsthatchanges
wereneeded,s0newproceduresweredeveloped,withdoctors
andnurseseachplayingrolesinsafeguardingpatientchartsand
makingsuretheywerecompletedandreturnedeachtimenew
informationwastobeadded.
Theimprovedprocedureswereimplementedandcarefullymoni-
toredduringatestperiod.Theresultingdatashowedadramatic
change:correctprocedureswerenowbeingconsistentlyfollowed
99%ofthetime.ltwasahugeimprovementfortheclinic,agreat
successfortheSixSigmateamandanencouragingindicationof
thekindofrisk-reductionimprovementsthatMedProsuseofSix
Sigmacanbringtoourclients.
'-Kffi&
ffiffiffiffitrffi
ffiffiffi&ffiweeKwffiKffiKe
X{rX*d"SOur CuswnrersSo4we&u*bems;Redrxeircg-n*&.."
SixSigmaisawayoflifeatMedPro.ltsamethodicalapproach
fordetecting,measuringandsolvingprocessissuesandprob-
lems.We'reusingthisapproachtoimproveourworkenvironment
andreduceoperatingcosts.We'realsobringingthebenefitsof
SixSigmatoourclientstoreducetheirriskofliabilityandthus
reducetheirpotentialforclaims.
Thefirstsuchproject,ataNorthCarolinaclinic,wasoverseenby
TheresaEssick,MedPro'sVicePresidentof ClinicalRisk
Management.Sheassembledateamoftheclinicsdoctorsand
keystaffmembers,aswellas MedProrepresentatives.They
zeroedinona keyconcernattheclinic:consistencyinhandling
patientchartsandtestresults,andmakingsurethatthosetest
resultsareproperlycommunicatedtopatients.
Thisisnopettyconcern.Evidenceofproperprocedurescansave
monevintheeventofalawsuit.
11. CustomerService
"lils'uGttnsn
manyslc$ in
iltcright
su$0mGr
$srucc
ilirectionin
tnGRASIystr""
In the time it will take you to read this
sentence-about four seconds-
MedPro will answerat leastone phone
call from one of its customers'
Four seconds. The time from the first
phone ring to a
"Hello" from one of
our customer service representatives'
It used to take far longer to accom-
plish the same thing-if you reached
a live person at all-so this is a big step
in the right direction'
We've taken many stePsin the right
customer servicedirection in the past
year. We've had to in order to keeP uP
with the big increase in customers'
About a Year ago' we were receiving
250 calls a day-now lve receive up to
1,000 calls a day' That's 240,000calls
a year. Even more imPortant to our
policyholders' we are now resolving
more of our customers' inquiries on
the first call.
KeepinguPwith the influx
Why all the calls?Morepolicyholders'
Asyou'll seeelsewherein this issueof
Average SPeed to Answer
ance carriers to abandon the field'
Those departures have left numerous
health care professionals looking for
malpractice coverage' Many of them
have wisely turned to MedPro'
Call Abandon Rates
Jan'03 Feb'03
For us to serve the large numbers of
good doctors looking for coverage, it
means a real operational challenge'
In the past few Yearswe have added
more than 20,000 new PolicYhold-
ers-an irlcrease of more than 30%'
Every customer is imPortant to us, so
we had to take a new aPProach'
A moresystematicaPProach
As the call volume Srew from 250 a
day to 1,000, we knew we needed a
more systematic aPProach for
responding to customers' Using our
effective Six Sigma tools for detecting'
measuring and solving problems, our
new Operations team is improving all
aspectsof our customer sen'ice opera-
tions. In April, call center hours were
extended from 7:00 am to 7:00 Pm to
accommodate all time zones in the
United States.
Continuingto improve
Our Customer Service Center and
online applications are just a start'
We're continuallY looking for new
2Yo
1o/o
Dec'02
CustomerNru.s,the current health care
crisis has prompted some major insur-
12. and better ways to respond to your
needs, to accelerate our response
time and to provide the kind of
industryJeading customer service
our policyholders have come to
expect from MedPro.
Doing so is at the heart of our missionto
"provide
professionalprotectionand excel-
Ient serviceto health careprofessionals."
We take that mission seriously.We won't
be satisfied,until we knowyou are.
Join theGEPrelerredDentalProviderNetwork!
As a leadinggroupdentalinsurer,GEGroupLifeAssuranceCompany
hastheDentalPPONetworkyouarelookingfor:
. Increaseyourpracticerevenue
. Receivetheserviceandsupportyouneed:
- 85%ofclaimsprocessedwithin5 businessdavs'
- 98%claimprocessingaccuracy'
. Simpleandfastenrollment
Sign-uptodaybycallingusat(8lXll451-2513andnotethat.you GEFinancial
wouldliketo enrollin our
"Dental
PPONetwork".lt'sthateasy! Eiii* s"ni"r,aroup
Irmmatiun - OnlineSffi)ires
Youhavepatientst0 see,proceduresto perform,healthcare
advancestokeepupwith Andyoualreadyhaveenoughpaper-
workinyourlife.Whyaddmore?
That'swhyMedPro,theIeaderin industryinnovationssince
1899,strivestomakeit easierforourpolicvholderstodobusi-
nesswithus.WeputthepoweroftheInternettoworkfordoc-
tors,offeringeasy,c0nvenientonlineservicesavailable24hours
a day,7daysa week.Forexample,policyholderscanobtaina
orintableCertificateofInsurancewheneverneeded.
Recently,welaunchedan0nlineapplicati0nforindividualdoc-
tors0rthosewhojoinagroupthatwecurrentlyinsure.Thanks
totheprocessimprovementsthatSixSigmahasdelivered,our
onlineapplicationshavesignificantlyreducedthetimeit takes
forustoprovidecoveragetoprospectiveclients-by80%.
GEMedicalProtective.comalsooffershelpfulAnswerandLegal
Centersthatdetailriskmanagementissuesandcaselawfor
yourspecificfieldandgeographicregion.Youcanevenassess
yourownrisksbytakingourquickonlinequizorourin-depth
Practice-BasedAssessment.
13. HealthCareCrisist::ta:.,::a::a.a'.,:1.|:,,",,::. .
Patientsreceivelessthan half
of verdict
Under the current tort system,lessthan
half of award and settlement dollars
compensate injured patients' Their
lawyersget the majority. In a settlement'
the injured patient averages only 57
centsfor everydollar the insurance com-
pany pays. If the casegoesto verdict, the
patient getsevenless-about 40 centson
the dollar*.
InvestmentYieldsaredeclining
The strong bond market in the 1990s
helped boost the profits of medical mal-
practice insurance carriers, so somefelt
comfortable writing policies at or below
what they expected to pay out in claims'
From 1994to 2001,medical malpractice
underwriting losses nearly doubled,
jumping from $4.5 billion to $8'6 bil-
Iion, while,premiums increased only 37o
a year,going from $4.7 billion to $5'6
billion. Carriers' investment income
also declined, about 2% a year during
that same periodu. As a result, since
1999the combination of earned premi-
um and investment income hasn't been
enough to offsetlosses.
One factor behind investment declines
was a drop in bond yields beginning in
the late
'90s. For examPle, l0-Year
Treasury notes yielded 7'81Voin 1994'
But by September 2O02,that yield had
slumped to 3.88%-less than half the
'94rate6. About 80%of acarrier's invest-
ments are in government, municiPal
and corporate bonds, so when bonds
take a hit, the insurer's investment port-
folio suffers'.
"1$$$tnmftnlf
olauardand
$$fficmsntSollar*
s0m$n$tl$
iniursd$tti$nt$.
ThnirInwusf$s$t
th$mtiilJit$,"
900
800
700
600
500
400
300
200
100
Numberof PaYrnentsOver$1MM
Source:NationalPractitionersDataBankPublicUseFiles
Why aremedical malpractice ratesrising
sorapidly? Is it the samein everystate?
What's the prognosis for the medical
malpractice insurance industry? Is the
market in critical condition? There are
a host of causesbehind the current situ-
ation and the confusion surrounding it'
We hope to help clarify what is happen-
ing in the industrY and at MedPro'
For nearly a decade, health care costs
rose considerably faster than the con-
sumerprice index (CPI)'. There wasa
turnaround in the mid-1990s,but it did-
n't last long. By 1999,costswere rising
againat ratesfar exceedingthe CPI' fu
these costs go uP, so do medical mal-
practice awards and settlements,which
arebasedon the expectedfuture costsof
patientcare.
Award sizesareincreasing
Compensation to injured patients has
risen alarmingly. During the past seven
years, the average
medical malPractice
jury award has risen
218%,from$1.1mil-
lion to $3.5million'.
This creates strong
upward pressure on
s e t t l e m e n t s .
Through the 1990s,
the frequencY of
indemnity Pa).rynents
greater than $l mil-
lion remained rela-
tively stable.But berween1999and 2002;
the number of caseswith an indemnity
payment over $l million more than
tripled3.
14. MedProstepsup...
Having weathered prwious crises in the
1970sand
'80s,
MedPro'sexperiencegrues*
an adr,antagrwe undentand the need to
kecp our costslow. As we described in
'lndustry's
Best Defense,"we work agres
sivelytowin in courtand topaythelowestset-
tlementswhen necessary.
We take this same aggressiveapproach
to our operations. In order to keep the
price of medical malpractice insurance
as low as possible, we have always
focused on keeping our internal costs
low. When we keep our costslow, more
of our policyholders' premium dollars
go to paying claims.
Our Position
We are working hard to addressthe challenges we are all facing as a result of the
health care crisis. We believe in a four-pronged approach to addressingthe health
care crisis-clinical risk management, regulatory scrutiny of carrier solvenry, tort
reform and adequacyof health carereimbursements.
Clinicalrisk managementand patient safety
As you can read in the
"Risk
Management Seryices"section, we have long believed
that
"an
ounce of prevention isworth a pound of cure.e'That's why we have invested
in risk management servicesfor 100years. If we can work with our policyholders to
understand and addresspotential risks in their practices,we can reduce their likeli-
hood of being sued. That's good for our policyholders and their patients-and its
good for MedPro too.
Regulatoryscrutinyof carriersolvency
Competitive pressuresand market expansionsin the early'90s prompted somecarri-
ers to make poor pricing decisions.Some insurers expanded awayfiom their tradi-
tional baseof primary physician malpractice coverageto enter new states,cover hos-
pitals and evenbranch out into reinsurance. To attract new business,many of these
carriers priced their products at irresponsiblylow levels.
ExpenseRatios
Source:A M BestShushunoff/ThomosonFinancialNetwork
Sources
1 Williamlv1Mercer:insuranceInf0rmationInstitute
2 JurylbrdictResearch;Insurancelnfo.mati0ninstitute
3 NiationaiPractiti0nersDataBankPublicUseFiles
4 Calculatedby6FMedicalPnrectivebased0n
ft,{ICRAdatafromCAPPoq
5 C0mputedbylnsurancelnt0rmati0ninstitutebased
onAMBestdata
6 10YearTreasuries:H15Release- FederalReserve
BoardofGovernors
7 BrownBrolhersHarriman& Co
8 HenrydeBraclon'sDeLegibuslc12481
I AMBest;Shushunotf,4hompsonFinancialNef/uork
15. "Th$trn$[stf
mh$ins
imRrougmsm$
ilslnltrsfurm*
atth$locallsusl,
ilriunnbYaUra$s'
r00tsinitiatius$'.,"
Then investment income started drop-
ping and lossesbegan rising' These
.ur.i.r, saw their lossesincrease dra-
matically, some PaYing out $1'50 to
$2.00 or more for every dollar of premi-
um they wrote.e When these carriers
began experiencing huge losses and
somefailed or exited the market, physi
ciansbegan to seepremiums skyrocket'
We believe that if they focused on the
solvency of these carriers, regulators
could have intervened before the carri-
ersfailed.
Tortreform
While we believe in patient safety and
greater regulator scrutiny of insurance
.o*puty solvency,we also believe that
legislative tort reform may help to stem
the tide of rising medical malpractice
awards. As a result, MedPro is an dctive
participant in state and nationwide
Lfforts to bring about thesereforms'
.rii.!if.r:rfr::...:.itr:::tt:at ..
On the national level, MedPro is one of
the founders of the Health Coalition on
Liability and Access(HCl-{), which pro-
motes a similar legislative agenda with
the U.S' Congress. HCI-A' helped draft
the model malpractice reform legislation
that isthe basisfor the bill currently mak-
ing its waYthrough Congress'
For both TAPA and HCI'A, along with
similar organizations, MedPro provides
financial support, strategic planning
and industry expertise backed by more
than a century of experiencein the med-
ical malPractice insurance field'
Reimbursementreform
Evenwith all of thesechanges,one stark
reality remains-if doctors can't afford to
practice, we all lose' With the current
level of health care reimbursements
from Medicare, Medicaid and managed
fight for reimbursement reform' Until
doctors receive reasonable compensa-
don reflecting the true value of the serv-
icesthey provide, the crisiswill continue'
Beyond the halls of Congressand state
legislatures,we're busybringing our mes-
sageto state and local medical societies
and to the general public through our
media relations. When well-informed
medical professionals and private citi
zens lend their voices to the call for
reform, lawmakers are even more likely
to take notice.
And act.
On the state level, MedPro
is closelY involved with
many grassrootsmovements
to reform malPractice tort
laws. In Texas,for examPle,
we are a founding member
of the Texas Alliance for
Patient Access (TAPA)'
Begun in December 2001'
TAPA is a coalition of more
than 100 hosPitals,health
care providers' suPPIiers,
insurers and individuals
that seeksto Promote Public
understanding of malPrac-
tice issuesand PromPt leg-
islative reforms to stem the
current crisis.
HelpfulLinks
AmericanMedicalAssociation:
http//www.ama-assn.org
AmericanOstoopathicAssociation:
http/iwwwaoa-net'org/
AMAListof $tateMedicalAssociation
& NationalSPecialtYSocieties:
http://www.ama'assn.org/ama/pub/
category/7357.htm1
TortRelsrm0rqanizations
Health0oalitiononLiabilityandAecess:
http:/lwww.hcla'org/
AmericanTortRelormAssociation:
http/lvvww.atra'org/