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Medicaid EHR Incentive Program Updates 
eHealth Services and Support 
September 24, 2014 
Today’s presenter: 
Nicole Bennett, Provider Enrollment and Verification Manager
2 
Goals and Objectives 
Goals of today’s session: 
 Review important deadlines 
 Provide updates about 2014 Supporting Documentation 
Requirements 
 Provide information about the Reconsideration, Denial and 
Appeals Process 
 Offer an opportunity for the provider community to ask questions 
Massachusetts eHealth Institute
Program Overview | Medicaid 
VISION GOAL 
To promote the adoption and 
meaningful use of interoperable 
CEHRT to Eligible Professionals 
(EPs) and Eligible Hospitals (EHs) 
across the Commonwealth 
To improve the quality and 
coordination of care by 
connecting providers to patient 
information instantly through 
the use of certified EHR 
technology (CEHRT) 
3 ©2013 Massachusetts eHealth Institute. All Rights Reserved. Confidential.
Medicaid EHR Incentive Payment Program 
4 
 Support MassHealth with Program 
Planning and Administration 
 Enrollment and Eligibility Verification 
 Attestation and Pre-Payment Verification 
and Payment Authorization 
 Reconsideration, Denial & Appeals 
 Program Reporting and Analysis to State 
and Federal Government 
MeHI’s role in 
administering the 
Program
Important Timelines 
 Program Year 2014 began on January 1, 2014 and will 
end on December 31, 2014 
• Note: The grace period will extend from January 1, 2015 to 
March 31, 2015 
 2016 is the last year EHs and EPs can initiate 
participation in the Medicaid EHR Incentive Payment 
Program 
 2021 is the last year to receive payments under the 
Medicaid EHR Incentive Payment Program 
©2013 Massachusetts eHealth Institute. All Rights 5 Reserved. Confidential.
Important Timelines 
 Medicare EHR payment adjustments begin in 2015 for 
Eligible Hospitals (EHs) and Eligible Professionals 
(EPs) that are not meaningful users of certified EHR 
technology. 
 Adopt, Implement, Upgrade (AIU) does not equal 
Meaningful Use 
 In October 2014, MassHealth will be sending a file of 
the providers who have attested to Meaningful Use to 
Medicare 
 Note: EHR payment adjustments and PQRS payment 
adjustments are distinct and separate 
©2013 Massachusetts eHealth Institute. All Rights 6 Reserved. Confidential.
Important Timelines – CMS Final Rule regarding EHR Flexibility 
CMS Program Year 2014 EHR Flexibility Final Rule was 
released August 29, 2014 
Important Information: 
 EPs attesting to AIU must demonstrate 
compliance with 2014 CEHRT 
 EPs can submit their 2014 attestations now as 
long as they are not seeking an exception to use 
the new CMS EHR Flexibility rules 
 MassHealth is working on enhancements to 
MAPIR that will allow providers the reporting 
flexibility as defined in the new CMS rules 
 MeHI and MassHealth will notify providers when 
MAPIR has been updated to support the CMS 
EHR Flexibility rules 
©2013 Massachusetts eHealth Institute. All Rights 7 Reserved. Confidential.
Supporting Documentation Requirements 
 To minimize processing delays and improve operational efficiency, EPs or 
their Preparers will be required to upload supporting documentation prior to 
submitting their application 
 If an application is submitted without the required supporting documentation, 
the EP or Preparer will be notified and the application will be set back to 
Incomplete 
 All applications will be processed in the order received 
 Within the next 2-3 weeks, MeHI will post specific supporting documentation 
forms to our website and in our member portal for EPs and their Preparers to 
access 
 Additional supporting documentation may still be requested during the pre-audit 
process 
Note: According to state guidelines, all EPs must keep their MU supporting 
documentation for a minimum of six years for auditing purposes for each year 
of attestation 
8 ©2013 Massachusetts eHealth Institute. All Rights Reserved. Confidential.
Types of Supporting Documentation 
 Group Roster and Group Patient Volume Documentation is required for all 
Hospital Ambulatory Group Practices 
 We strongly recommend that Hospital Administrators submit patient volume data 
prior to submitting their EP’s applications for review and approval 
 EPs and EHs attesting to 2014 Stage 1 objectives and measures or Stage 2 
Meaningful Use must upload proof of 2014 CEHRT 
 EPs and EHs that plan to take advantage of CMS EHR Flexibility options for 
Program Year 2014 may be required to complete a 2014 CEHRT Hardship 
Exception Form 
 Note: This requirement is still under review 
 EPs that practice at a Rural Health Center (RHC) or Federally Qualified 
Health Center (FQHC) must upload an Employment Letter 
9 ©2013 Massachusetts eHealth Institute. All Rights Reserved. Confidential.
Types of Supporting Documentation 
 All EPs attesting to the 2013 Stage 1 Meaningful Use objectives and measures 
must upload the following: 
1. Confirmation of MU Aggregation Form 
2. Immunization Acknowledgement (ACK) 
3. Upon Request: 
 MU Dashboard or EHR Reports 
 Clinical Decision Support Rule 
 Copy of Security Risk Analysis 
 All EPs attesting to the 2014 Stage 1 Meaningful Use objectives and measures 
OR to Stage 2 Meaningful Use must upload the following: 
1. Confirmation of MU Aggregation Form 
2. MU Dashboard or EHR Reports 
3. Immunization ACK (Stage 1) or DPH/MIIS Registration of Intent (Stage 2) 
4. Clinical Decision Support Rules 
5. Copy of Security Risk Analysis 
6. Clinical Quality Measures (Stage 2 only) 
10 ©2013 Massachusetts eHealth Institute. All Rights Reserved. Confidential.
Reconsideration, Denials & Appeals
Reconsideration, Denials & Appeals 
Reconsideration & Denials 
 MassHealth is in the process of promulgating the Denials and Appeals Regulations 
 The Denial and Appeals Process is on schedule to be imposed starting in October 2014 
 If there is a discrepancy or the required supporting documentation is not attached to the 
EPs application, an initial determination letter will be issued. 
 If the EP disagrees with the determination they will have 30 days from the date of the 
initial notification to request reconsideration 
 Upon reconsideration of the EP’s application, a final (denial) determination may be 
made 
Right to Appeals 
 Applicants who have been denied participation in the Massachusetts Medicaid EHR 
Incentive Payment Program will have 30 calendar days from the date the Final 
Determination Notice was issued to file a claim for an Adjudicatory Hearing 
12 ©2013 Massachusetts eHealth Institute. All Rights Reserved. Confidential.
13 
Q & A 
Questions, Concerns, Feedback 
Massachusetts eHealth Institute
14 
Contact Us 
Nicole Bennett 
Provider Enrollment and Verification Manager 
(508) 870-0312, ext. 640 
bennett@masstech.org 
1-855-MASS-EHR (627-7347) 
massehr@masstech.org 
Website: 
http://mehi.masstech.org/ 
Massachusetts eHealth Institute

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Medicaid EHR Incentive Webinar - September 24, 2014

  • 1. Medicaid EHR Incentive Program Updates eHealth Services and Support September 24, 2014 Today’s presenter: Nicole Bennett, Provider Enrollment and Verification Manager
  • 2. 2 Goals and Objectives Goals of today’s session:  Review important deadlines  Provide updates about 2014 Supporting Documentation Requirements  Provide information about the Reconsideration, Denial and Appeals Process  Offer an opportunity for the provider community to ask questions Massachusetts eHealth Institute
  • 3. Program Overview | Medicaid VISION GOAL To promote the adoption and meaningful use of interoperable CEHRT to Eligible Professionals (EPs) and Eligible Hospitals (EHs) across the Commonwealth To improve the quality and coordination of care by connecting providers to patient information instantly through the use of certified EHR technology (CEHRT) 3 ©2013 Massachusetts eHealth Institute. All Rights Reserved. Confidential.
  • 4. Medicaid EHR Incentive Payment Program 4  Support MassHealth with Program Planning and Administration  Enrollment and Eligibility Verification  Attestation and Pre-Payment Verification and Payment Authorization  Reconsideration, Denial & Appeals  Program Reporting and Analysis to State and Federal Government MeHI’s role in administering the Program
  • 5. Important Timelines  Program Year 2014 began on January 1, 2014 and will end on December 31, 2014 • Note: The grace period will extend from January 1, 2015 to March 31, 2015  2016 is the last year EHs and EPs can initiate participation in the Medicaid EHR Incentive Payment Program  2021 is the last year to receive payments under the Medicaid EHR Incentive Payment Program ©2013 Massachusetts eHealth Institute. All Rights 5 Reserved. Confidential.
  • 6. Important Timelines  Medicare EHR payment adjustments begin in 2015 for Eligible Hospitals (EHs) and Eligible Professionals (EPs) that are not meaningful users of certified EHR technology.  Adopt, Implement, Upgrade (AIU) does not equal Meaningful Use  In October 2014, MassHealth will be sending a file of the providers who have attested to Meaningful Use to Medicare  Note: EHR payment adjustments and PQRS payment adjustments are distinct and separate ©2013 Massachusetts eHealth Institute. All Rights 6 Reserved. Confidential.
  • 7. Important Timelines – CMS Final Rule regarding EHR Flexibility CMS Program Year 2014 EHR Flexibility Final Rule was released August 29, 2014 Important Information:  EPs attesting to AIU must demonstrate compliance with 2014 CEHRT  EPs can submit their 2014 attestations now as long as they are not seeking an exception to use the new CMS EHR Flexibility rules  MassHealth is working on enhancements to MAPIR that will allow providers the reporting flexibility as defined in the new CMS rules  MeHI and MassHealth will notify providers when MAPIR has been updated to support the CMS EHR Flexibility rules ©2013 Massachusetts eHealth Institute. All Rights 7 Reserved. Confidential.
  • 8. Supporting Documentation Requirements  To minimize processing delays and improve operational efficiency, EPs or their Preparers will be required to upload supporting documentation prior to submitting their application  If an application is submitted without the required supporting documentation, the EP or Preparer will be notified and the application will be set back to Incomplete  All applications will be processed in the order received  Within the next 2-3 weeks, MeHI will post specific supporting documentation forms to our website and in our member portal for EPs and their Preparers to access  Additional supporting documentation may still be requested during the pre-audit process Note: According to state guidelines, all EPs must keep their MU supporting documentation for a minimum of six years for auditing purposes for each year of attestation 8 ©2013 Massachusetts eHealth Institute. All Rights Reserved. Confidential.
  • 9. Types of Supporting Documentation  Group Roster and Group Patient Volume Documentation is required for all Hospital Ambulatory Group Practices  We strongly recommend that Hospital Administrators submit patient volume data prior to submitting their EP’s applications for review and approval  EPs and EHs attesting to 2014 Stage 1 objectives and measures or Stage 2 Meaningful Use must upload proof of 2014 CEHRT  EPs and EHs that plan to take advantage of CMS EHR Flexibility options for Program Year 2014 may be required to complete a 2014 CEHRT Hardship Exception Form  Note: This requirement is still under review  EPs that practice at a Rural Health Center (RHC) or Federally Qualified Health Center (FQHC) must upload an Employment Letter 9 ©2013 Massachusetts eHealth Institute. All Rights Reserved. Confidential.
  • 10. Types of Supporting Documentation  All EPs attesting to the 2013 Stage 1 Meaningful Use objectives and measures must upload the following: 1. Confirmation of MU Aggregation Form 2. Immunization Acknowledgement (ACK) 3. Upon Request:  MU Dashboard or EHR Reports  Clinical Decision Support Rule  Copy of Security Risk Analysis  All EPs attesting to the 2014 Stage 1 Meaningful Use objectives and measures OR to Stage 2 Meaningful Use must upload the following: 1. Confirmation of MU Aggregation Form 2. MU Dashboard or EHR Reports 3. Immunization ACK (Stage 1) or DPH/MIIS Registration of Intent (Stage 2) 4. Clinical Decision Support Rules 5. Copy of Security Risk Analysis 6. Clinical Quality Measures (Stage 2 only) 10 ©2013 Massachusetts eHealth Institute. All Rights Reserved. Confidential.
  • 12. Reconsideration, Denials & Appeals Reconsideration & Denials  MassHealth is in the process of promulgating the Denials and Appeals Regulations  The Denial and Appeals Process is on schedule to be imposed starting in October 2014  If there is a discrepancy or the required supporting documentation is not attached to the EPs application, an initial determination letter will be issued.  If the EP disagrees with the determination they will have 30 days from the date of the initial notification to request reconsideration  Upon reconsideration of the EP’s application, a final (denial) determination may be made Right to Appeals  Applicants who have been denied participation in the Massachusetts Medicaid EHR Incentive Payment Program will have 30 calendar days from the date the Final Determination Notice was issued to file a claim for an Adjudicatory Hearing 12 ©2013 Massachusetts eHealth Institute. All Rights Reserved. Confidential.
  • 13. 13 Q & A Questions, Concerns, Feedback Massachusetts eHealth Institute
  • 14. 14 Contact Us Nicole Bennett Provider Enrollment and Verification Manager (508) 870-0312, ext. 640 bennett@masstech.org 1-855-MASS-EHR (627-7347) massehr@masstech.org Website: http://mehi.masstech.org/ Massachusetts eHealth Institute

Editor's Notes

  1. Program Goals & Objectives: Speaking Points Promote the adoption of federally certified electronic health records and accelerate the number of professionals accomplishing meaningful use. Ensure all providers eligible to participate in the Massachusetts Medicaid EHR Incentive Payment Program are aware of the benefits: Improved quality, safety and efficiency Reduction in healthcare disparities Eligible professionals may receive up to $63,750 in incentives The Massachusetts Medicaid EHR Incentive Payment Program goal is for all 7,251 Medicaid eligible professionals and 64 eligible hospitals to achieve meaningful use.