The document provides an overview of mediation in special education, including defining mediation, outlining the functions and benefits of mediation, describing the mediation process and attendees. Key points include that mediation is an informal confidential process facilitated by a neutral third party to help parents and schools resolve issues related to a child's special needs and services. The goal is to clarify issues and find areas of agreement in a problem-solving approach focused on the child's needs and education.