Slide The Power of Images 248
The Visual Evolution in Business Communication 249
Visual Design Principles 250
The Ethics of Visual Communication 251
Identifying Points to Illustrate 253
Selecting Visuals for Presenting Data 254
Tables 254
Line and Surface Charts 256
Bar Charts, Pictograms, and Gantt Charts 257
Scatter and Bubble Diagrams 257
Radar Diagrams 259
Pie Charts 260
Data Visualization 261
Selecting Visuals for Presenting Information,
Concepts, and Ideas 261
Flowcharts and Organization Charts 261
Maps 263
Illustrations, Diagrams, and Photographs 263
Infographics 264
Producing and Integrating Visuals 264
Creating Visuals 265
Integrating Visuals with Text 265
Verifying the Quality of Your Visuals 266
Visual Media on Mobile Devices 267
Producing Business Videos 268
Step 1: Preproduction 268
Step 2: Production 270
Step 3: Postproduction 272
COMMUNICATION CHALLENGES AT Tableau Software 272
Key Terms 273
Summary Of Learning Objectives 273
Test Your Knowledge 274
Apply Your Knowledge 274
Practice Your Skills 274
Expand Your Skills 276
Build Your Career 277
INTELLIGENT COMMUNICATION TECHNOLOGY
Augmented Reality and Virtual Reality 249
ETHICS DETECTIVE Solving the Case of the Hidden
Numbers 253
Part 4
Brief Messages 279
10 Writing Routine and Positive
Messages 281
COMMUNICATION CLOSE-UP AT Productivity
Report 281
Strategy for Routine Requests 282
Open with Your Request 282
Explain and Justify Your Request Common Examples of Routine Requests 283
Asking for Information or Action 283
Asking for Recommendations 283
Making Claims and Requesting Adjustments 285
Strategy for Routine Replies, Routine Messages,
and Positive Messages 288
Open with the Main Idea 288
Provide Necessary Details and Explanation 289
End with a Courteous Close 289
Common Examples of Routine Replies, Routine
Messages, and Positive Messages 290
Answering Requests for Information and Action 290
Granting Claims and Requests for Adjustment 290
Providing Recommendations and References 291
Sharing Routine Information 293
Writing Instructions 294
Announcing Good News 294
Fostering Goodwill 294
COMMUNICATION CHALLENGES AT Productivity
Report 297
Key Terms 298
Summary Of Learning Objectives 298
Test Your Knowledge 298
Apply Your Knowledge 298
Practice Your Skills 299
Expand Your Skills 301
Build Your Career 301
ETHICS DETECTIVE Solving the Case of the Imaginary
Good News 288
DEVELOPING AS A PROFESSIONAL Maintaining a
Confident, Positive Outlook 295
11 Writing Negative Messages 307
COMMUNICATION CLOSE-UP AT WELLS FARGO 307
Using the Three-Step Writing Process for
Negative Messages 308
Step 1: Planning a Negative Message 308
Step 2: Writing Negative Messages 309
Step 3: Completing Negative Messages 310
Using the Direct Approach for Negative
Messages 311
Open with a Clear Statement of the Bad News 311
Provide Reasons and Additional Information 311
Close on a Respectful Note 312
Using the Indirect Approach for Negative
Messages 312
Open with a Buffer 312
Provide Reasons and Addition
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Contents of This Template
3. Table of Contents
1. 2. 3. 4.
Objectives
You can describe
the topic of the
section here
Methodology Results Conclusions
You can describe
the topic of the
section here
You can describe
the topic of the
section here
You can describe
the topic of the
section here
4. Introduction
Mercury’s name has nothing to do with the liquid
metal since it was named after the Roman
messenger god, Mercury
5. Someone Famous
“This is a quote. Words full of wisdom that
someone important said and can make the
reader get inspired.”
7. Study Objectives
Mercury
Is the closest planet
to the Sun and the
smallest
Venus Jupiter
Has a beautiful
name and is the
second planet
Despite being red,
Mars is actually
cold
8. Literature Review
Theory 1
Is the closest planet to
the Sun and the
smallest one in the
Solar System
Theory 2
It’s the second
brightest natural object
in the night sky after
the Moon
12. Compared Methodology
Venus has a
beautiful name
Research
Mars is actually a
cold place
Data Study
Jupiter is the biggest
planet
Analysis
Saturn is the ringed
one
Comparison
13. Descriptive Methodology
Research
Venus has a
beautiful name, but
it’s hot
Analysis Data Study Comparison
Jupiter is the
biggest planet in
the Solar System
Despite being red,
Mars is actually
cold
Saturn is the ringed
one and a gas giant
14. Interview Table
Test 2 Test 3 Test 4
Venus Mars Neptune Venus
Mars Pluto Venus Neptune
Test 1
16. 2019
Results Analysis
Venus has a beautiful
name
Jupiter is the bigges
planet
2022
Mercury is the closest
planet
Despite being red,
Mars is a cold
If you want to modify this graph, click on it, follow the
link, change the data and replace it
17. Reviewing concepts
Mercury
Mercury is the
closest planet
Venus Mars
Venus has a
beautiful name
Mars is a cold
place
Jupiter
Jupiter is the
biggest planet
Saturn Neptune
Is the only planet
with rings
Neptune is the
farthest planet
20. Conclusions
Venus has a beautiful name and
is the second planet from the Sun.
It’s terribly hot and its atmosphere
is poisonous
21. ➯ AUTHOR (YEAR). Title of the publication. Publisher
➯ AUTHOR (YEAR). Title of the publication. Publisher
➯ AUTHOR (YEAR). Title of the publication. Publisher
➯ AUTHOR (YEAR). Title of the publication. Publisher
➯ AUTHOR (YEAR). Title of the publication. Publisher
➯ AUTHOR (YEAR). Title of the publication. Publisher
Bibliographical Reference
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Pana Amico Bro Rafiki Cuate
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32.
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34. JANUARY FEBRUARY MARCH APRIL
PHASE 1
Task 1
Task 2
JANUARY FEBRUARY MARCH APRIL MAY JUNE
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Task 2
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35.
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