Many companies adopt the DevOps practices, but struggle to realize the impact the DevOps investment is making to improve software delivery. Disconnected teams, tools and increasing complexity leads to no visibility into how and where to optimize the process, deliver value to customers and maximize return on that investment. The session covers industry trends, critical need for measurement and touches on CloudBees DevOptics solution purpose built to provide immediate transparency you need to measure, optimize and improve your software delivery process.

1. www.cloudbees.com
Measure, Optimize & Accelerate
Your Software Delivery
North Florida
DevOps Meetup

2. Agenda
● Who we are & What we do
● Giveaway - FREE DevOps World | Jenkins World Pass!
● Presentation
○ Measure, Optimize and Accelerate Software Delivery
with CloudBees DevOptics
● Q & A | Feedback | Discussions!

3. 45 of the Fortune 100 trust CloudBees
with their mission critical delivery
pipelines. Our leaders have grown great
ideas into enterprise standards at Splunk,
VMware, Microsoft, SUN, IBM and dozens
of startups.
We’ve been improving modern software
development since 2010. Our founders
are open source veterans from Red Hat
and JBOSS. We recently acquired
CodeShip, a leader in the next generation
of CI/CD as a Service.
We’re the #1 corporate sponsor of
Jenkins. Our CTO, Kohsuke Kawaguchi,
created the project; teams of our
engineers continuously add new code;
testers assure stability and security; and
dozens of our field engineers are certified
Jenkins administrators.
Who We Are
Our mission is to free developers while preserving business peace of mind
3
DevOps & OSS LeadersThe Company Behind Jenkins Enterprise Class

4. Visibility
Best practices
Integration
All platforms
Across teams & geos
Governance
We’re building the
WORLD’S FIRST
end-to-end continuous software
delivery system
Security

5. 5

6. Measure, Optimize and Accelerate
Software Delivery with DevOptics
Anand Chauhan | Sr. Solutions Architect | CloudBees
achauhan@cloudbees.com | @anandcpm #learn-share-learn
North Florida
DevOps Meetup

7. What We’ll Learn
● Business & Technical Drivers for DevOps
● Success Patterns of DevOps High Performers
● Recipe: Art of Measuring Success & Failures Learnings
● Getting Started - Envision your own Value Stream with
CloudBees DevOptics!
● Q & A | Feedback | Discussions!

8. *Source: DevOps means many things at once.- Baker, 2015.

9. Factors driving the need for DevOps today!
❏ Improve Quality?
❏ Increase Velocity?
❏ Reduce Costs?
❏ Reduce Risk?
❏ Moving to Cloud?
❏ Harness Complexity?
❏ Increase Collaboration?
❏ Attract and Retain Talent?
❏ ALL of the above!

10. DevOps High Performers
making it happen!
*Source: 2017 State of DevOps Report presented by DORA and Puppet

11. DevOps High Performers
making it happen!
SPEED QUALITY RISK& &

12. *Source: The Three Ways: The Principles Underpinning DevOps - Gene Kim
The Art (& Science) of achieving DevOps High Performance?

13. *Source: Feedback Loop and Measurement - Alan Kent

14. You can’t manage
what you don’t
measure– Peter Drucker

15. Barriers to implementing DevOps practices at Scale?
❏ Increasing Complexity?
❏ Lack of Visibility into SDLC?
❏ Mis-aligned Dev & Ops?
❏ Lack of Skills?
❏ Security Risks?
❏ Difficulty Justifying ROI?
❏ Clarity of Budget owner?
❏ No Leadership support?
❏ Disparate Toolchain?
❏ ALL of the above!

16. Barriers to implementing DevOps practices at Scale?

17. Reduce Waste
➔ Apply DevOps best practices and
➔ Enable cross-team collaboration
➔ Actionable feedback to refine your
continuous delivery capability.
➔ Get immediate visibility
◆ Bottlenecks,
◆ Wait times
◆ Dependencies
➔ Identify improvements at every
stage of delivery.
Visibility and insights to measure, optimize and accelerate your software delivery
17
Continuously Improve Leverage Best Practices
➔ Access data across teams, tools
and applications
➔ Actionable insights to measure,
manage and optimize DevOps
performance.
Proven Patterns to overcome DevOps Barriers!

18. Recipe for Success: Measure Your DevOps Performance!
Immediate transparency into the end-to-end software delivery process to
eliminate automation constraints, remove blockages and bottlenecks, and improve DevOps performance
18
Real-Time Value
Streams
Industry Standard
DevOps Metrics
CD Platform
Monitoring

19. Recipe for Success: Measure Your DevOps Performance!
Immediate transparency into the end-to-end software delivery process to
eliminate automation constraints, remove blockages and bottlenecks, and improve DevOps performance
19
➔ Track availability & usage
➔ Team engagement of your CD
platforms
➔ Optimally supporting your
software delivery activities.
➔ Measure performance across teams
➔ Leverage best practices
➔ Enable continuous improvement.
➔ Map your software delivery lifecycle
➔ Shared insights into your software delivery.
➔ Identify and remove bottlenecks
➔ Reduce waste.
Real-Time Value Streams Industry Standard DevOps MetricsCD Platform Monitoring

20. Run Insights
● Ensure your CD platform is optimally supporting the
demands of the product teams

21. Correlations
● In this example, we can see correlations between the
number of runs, and the average execution time.

22. Planning Maintenance Windows

23. BUSINESS CONFIDENTIAL – PROPRIETARY TO CLOUDBEES – DO NOT DISTRIBUTE
Identify Bottlenecks & Wait Time
● The Average Queue Time
● The Average Queue Length

24. Real-time Value Streams

25. You can’t improve
what you can’t see.
– Anon

26. Value Stream
● Visual model of the CD process
● Decomposes entire application(s)
● Assembled from multiple pipelines

27. Value Stream: Phases
● Map out different stages in the end to end software
delivery life cycle (SDLC)

28. Value Stream: Gates
● Gates represent individual jobs or pipelines across
any Jenkins instance, often owned by different teams

29. Value Stream: The Industry Standard Metrics
● Mean Lead Time (MLT)
● Deployment Frequency (DF)
● Change Failure Rate (CFR)
● Mean Time to Recovery (MTTR)

30. Value Stream Mapping: Tickets
● Tickets are the issues that describe the work to
deliver the software

31. Visualize Context
● Facilitate root cause analysis
● Dig deeper and easily navigate to
○ tickets in Jira
○ commits in Git
○ builds/jobs/pipelines in Jenkins
SCM
ALM
CI/CD

32. Understanding DevOps Performance with
Industry Standard DevOps Metrics

33. The State of DevOps report is the
industry bible on CD and DevOps
adoption and its correlation to improved
organizational performance.
State of DevOps
These DevOps performance metrics
allow organizations to objectively and
reliably measure and monitor
improvements to their software delivery
capability.
Manage Improvement
Industry Standard DevOps Metrics
Calculates and displays a set of four key
metrics to improve velocity on the basis of
throughput and stability (as popularized in
the Annual State of DevOps Report).
Key Metrics

34. DevOps Performance Metrics
● Organisation wide view of software Value Streams
● Benchmark for continuous improvement
● Improve business outcomes
● Foster increased adoption of best practices
● Demonstrating DevOps-driven improvements

35. Summary & Getting Started!

36. *Source:
The Three Ways: The Principles Underpinning DevOps - Gene Kim
Feedback Loop and Measurement - Alan Kent
Recipe for Success: Measure Your DevOps Performance!

37. Recipe for Success: Measure Your DevOps Performance!
Immediate transparency into the end-to-end software delivery process to
eliminate automation constraints, remove blockages and bottlenecks, and improve DevOps performance
Real-Time Value
Streams
Industry Standard
DevOps Metrics
CD Platform
Monitoring

38. www.cloudbees.com/devoptics

39. Thank You!

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descriptions may be unique to the customers depicted herein and actual
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