Monique Moore is seeking a stable career in healthcare with her experience in customer service, medical billing and coding, and attention to detail. She has an Associate's Degree in Medical Billing and Coding from Virginia College and is certified. Her previous roles include patient service representative, medical billing, and customer service representative. She is proficient in Microsoft Office and has strong communication, problem solving, and multi-tasking skills.
Misty Nelson has over 15 years of experience in customer service, accounts receivable, and insurance sales. She is currently an A/R Representative at Conifer Health Solutions pursuing reimbursements from insurance carriers. Previously, she held roles as Customer Service Representative and Team Lead at Conifer Health Solutions, and worked as an Office Manager and Chiropractic Assistant at Family Wellness Center. She also has 13 years of experience as a Sales & Service Manager for State Farm Insurance, where she sold various insurance products and developed marketing strategies. Nelson has strong skills in customer service, problem solving, data analysis, and Microsoft Office programs.
Heather Chaskos has over 18 years of experience in medical billing, customer service, and insurance. She currently works as a Collections Specialist for Surgical Care Affiliates in Omaha, Nebraska, where she is responsible for billing accounts and dealing with Medicare, Medicaid, private insurance, and collections. Previously she has held roles such as Site Revenue Coordinator, Reimbursement Supervisor, Billing Clerk, and Scheduling Coordinator. Chaskos is seeking a new position in or around Denver, Colorado where she can utilize her extensive experience.
Lesley B. Caudill has over 15 years of experience in claims processing and customer service roles. She has extensive experience with health insurance claims systems and a strong track record of accurately processing claims according to policy guidelines. Caudill also has experience resolving customer issues, supervising staff, and analyzing data to improve customer service. She is seeking a new position that utilizes her skills in claims processing, customer service, and health insurance programs.
Elizabeth A Hoyt has over 20 years of experience in healthcare administration and customer service roles. She has strong communication, organizational, and problem-solving skills. Her background includes managing high-volume patient calls, scheduling appointments, processing insurance claims, and ensuring excellent customer service. She is skilled in Microsoft Office, medical billing software, and adheres to HIPAA compliance standards.
Tekila Flakes has over 10 years of experience in customer service roles within the health care industry. She currently works as a Clinical Claims Review Specialist at Humana, where she reviews inpatient claims and determines whether clinical review is required. Previously, she held roles such as Referral Intake Specialist and Claims Customer Service Representative at various companies. Tekila has a high school diploma and an Associate's degree, with additional certification in health care services expected to complete soon. She is skilled in areas like customer service, data entry, Microsoft Office, and various health insurance systems.
This resume is for Da'Lena Kirby, seeking a position as a medical office assistant, customer service representative, or patient service representative. She has over 15 years of experience in customer service roles in healthcare facilities. She has skills in medical billing, coding, insurance verification, scheduling appointments, and handling patient payments. Her background includes roles as a patient account representative, financial clearance representative, administrative assistant, medical coder, medical office assistant, and receptionist.
Crystal Norris-McClure is an experienced administrative support professional with skills in customer service, claims processing, human resources, and banking/finance. She has held positions providing administrative, secretarial, and reception services, as well as registering patients, processing insurance claims and precertifications, and supervising staff. Norris-McClure has a dual bachelor's degree in marketing/sales promotion and business administration from Franklin University and pursued an MBA with a concentration in project management at Ohio Dominican University.
Jeni Talbot has extensive experience in office management, customer service, billing, marketing, and IT. She has worked as an office manager, start-up specialist, administrative assistant, and marketing coordinator in healthcare settings. She also owned her own personal concierge services business for several years. Talbot has advanced skills in EHR systems, coding, billing, and credentialing and contracting with insurance companies. She aims to increase efficiency, minimize errors, and facilitate communication between staff, departments, and management.
Misty Nelson has over 15 years of experience in customer service, accounts receivable, and insurance sales. She is currently an A/R Representative at Conifer Health Solutions pursuing reimbursements from insurance carriers. Previously, she held roles as Customer Service Representative and Team Lead at Conifer Health Solutions, and worked as an Office Manager and Chiropractic Assistant at Family Wellness Center. She also has 13 years of experience as a Sales & Service Manager for State Farm Insurance, where she sold various insurance products and developed marketing strategies. Nelson has strong skills in customer service, problem solving, data analysis, and Microsoft Office programs.
Heather Chaskos has over 18 years of experience in medical billing, customer service, and insurance. She currently works as a Collections Specialist for Surgical Care Affiliates in Omaha, Nebraska, where she is responsible for billing accounts and dealing with Medicare, Medicaid, private insurance, and collections. Previously she has held roles such as Site Revenue Coordinator, Reimbursement Supervisor, Billing Clerk, and Scheduling Coordinator. Chaskos is seeking a new position in or around Denver, Colorado where she can utilize her extensive experience.
Lesley B. Caudill has over 15 years of experience in claims processing and customer service roles. She has extensive experience with health insurance claims systems and a strong track record of accurately processing claims according to policy guidelines. Caudill also has experience resolving customer issues, supervising staff, and analyzing data to improve customer service. She is seeking a new position that utilizes her skills in claims processing, customer service, and health insurance programs.
Elizabeth A Hoyt has over 20 years of experience in healthcare administration and customer service roles. She has strong communication, organizational, and problem-solving skills. Her background includes managing high-volume patient calls, scheduling appointments, processing insurance claims, and ensuring excellent customer service. She is skilled in Microsoft Office, medical billing software, and adheres to HIPAA compliance standards.
Tekila Flakes has over 10 years of experience in customer service roles within the health care industry. She currently works as a Clinical Claims Review Specialist at Humana, where she reviews inpatient claims and determines whether clinical review is required. Previously, she held roles such as Referral Intake Specialist and Claims Customer Service Representative at various companies. Tekila has a high school diploma and an Associate's degree, with additional certification in health care services expected to complete soon. She is skilled in areas like customer service, data entry, Microsoft Office, and various health insurance systems.
This resume is for Da'Lena Kirby, seeking a position as a medical office assistant, customer service representative, or patient service representative. She has over 15 years of experience in customer service roles in healthcare facilities. She has skills in medical billing, coding, insurance verification, scheduling appointments, and handling patient payments. Her background includes roles as a patient account representative, financial clearance representative, administrative assistant, medical coder, medical office assistant, and receptionist.
Crystal Norris-McClure is an experienced administrative support professional with skills in customer service, claims processing, human resources, and banking/finance. She has held positions providing administrative, secretarial, and reception services, as well as registering patients, processing insurance claims and precertifications, and supervising staff. Norris-McClure has a dual bachelor's degree in marketing/sales promotion and business administration from Franklin University and pursued an MBA with a concentration in project management at Ohio Dominican University.
Jeni Talbot has extensive experience in office management, customer service, billing, marketing, and IT. She has worked as an office manager, start-up specialist, administrative assistant, and marketing coordinator in healthcare settings. She also owned her own personal concierge services business for several years. Talbot has advanced skills in EHR systems, coding, billing, and credentialing and contracting with insurance companies. She aims to increase efficiency, minimize errors, and facilitate communication between staff, departments, and management.
This document calls for giving ethical and political dimensions back to economic activity in order to address issues like environmental destruction, inequality, and injustice. It argues that the current model of economic development risks becoming unsustainable. It proposes transforming business culture by redefining the purpose of businesses to serve the common good rather than just shareholders. Business leaders should accept responsibility to review their strategies and embed ethical and political concerns. The document advocates for entrepreneurship oriented toward innovation that addresses social and environmental challenges, and promotes a new definition of leadership focused on serving communities.
This document provides feedback on a script written by a student. It outlines strengths of the script related to narrative, character, and format. Areas for improvement are also noted regarding making the narrative less simplistic, developing the character more fully, and structuring the format in a more engaging way. Suggestions are given such as adding more complexity to the story and character, and reworking scenes to enhance the overall experience for the audience.
This document is a collection of essays on the topic of long-term thinking in business and investing. It was published by Focusing Capital on the Long Term, an initiative founded by the Canada Pension Plan Investment Board and McKinsey & Company to advance practical actions that focus business and markets on the long term. The introduction provides an overview of the issue of short-term thinking in markets and calls for action. The following essays then discuss topics like restoring trust, addressing climate change, rethinking capitalism, and the importance of long-term planning, leadership, governance and investing. The collection aims to provide perspectives on building a stronger foundation for the long term.
Este documento contiene 30 frases motivacionales cortas para compartir en redes sociales como Facebook y Twitter. Las frases tratan sobre temas como aprovechar oportunidades, perseverar ante los obstáculos, vivir cada día como si fuera el último, y ser los arquitectos de nuestro propio destino.
This document provides an overview of the current state of the Indian media and entertainment industry. It notes that the industry is growing at a CAGR of 13.9% and is expected to reach Rs 196,400 crore by 2019. Television is the largest segment and is growing at 13.2% annually. Digitization of the cable distribution sector has helped attract more funding and increase the FDI limit to 100%, supporting industry growth. However, subscription revenues are growing slower than advertising revenues, which benefit from events like the IPL and increased e-commerce. The status of digitization in India is also discussed.
El libro narra la historia de John, un ejecutivo cuya vida aparentemente exitosa se estaba desmoronando. Busca ayuda en un monasterio cristiano donde conoce a Simeón, quien le enseña durante siete días un modelo de liderazgo basado en el servicio y el sacrificio. El liderazgo efectivo requiere escuchar, crear un buen entorno, y tener la humildad para reflexionar sobre uno mismo y mejorar constantemente. Al final, John comprende que debe elegir un nuevo camino basado en las lecciones apre
Gideon, a popular 17-year-old, and Melissa enter the classroom, greeting others but not noticing Cain at the back. Cain hopes they will notice him but is disappointed. Melissa remarks that Cain looks like a loser without noticing him. In the hallway, 18-year-old Matthew bumps into Cain, knocking his books down, and calls him a loser on the phone to Gideon. Cain is filled with rage at being ignored and disrespected.
1° Curso aberto para gerentes de concessionarias em SPAndré Hypolito
Olá meus amigos, está claro para todos nós que esse ano será de recuperação de muitos mercados, e um com uma boa expectativa o nosso de venda de automóveis, isso é ótimo!
E em minhas visitas ocultas em várias marcas, vejo o cliente na loja, mas em vários lugares um péssimo atendimento, em alguns nem atendido eu fui, em outros fiquei mais de 20 minutos esperando atendimento, não dá para colocarmos a culpa só no governo, só na crise!
E falta de GESTÃO EFICAZ DE VENDAS. Convido vocês aqui para mudarmos essa estatística, você que já é gestor, você que é supervisor, você que é vendedor e pretende uma oportunidade, ou você que está em busca de um novo desafio. Venha fazer nosso curso aberto para gestores de concessionarias. Vagas limitadas, investimento tranquilo.
Empresas que-sobresalen-cap-06-una-cultura-de-disciplinaEdwin Angeles
Este documento describe los elementos clave para crear una cultura de disciplina en las empresas que sobresalen. Explica que esta cultura se basa en la libertad y responsabilidad individual dentro de un marco, contratando personas autodisciplinadas y enfocándose en gestionar el sistema en lugar de las personas. También enfatiza la adhesión fanática al concepto del "erizo" para simplificar el negocio, y tener la disciplina para desechar oportunidades que no encajan.
Gifted Kids and Tech - What Parents Need to KnowBrian Housand
brianhousand.com/page2015
If growing up in a digital age is challenging, raising kids in a digital age is even more difficult. With unprecedented access to technology that seemingly changes on an almost daily basis, gifted children are being asked to grow up online. This session will equip parents and teachers with tools and strategies to empower and engage today’s youth in meaningful ways.
Danielle Chinn has over 15 years of experience in office administration, billing and credentialing, clinical support, and medical assisting. She is proficient in medical terminology, coding, and software such as E Clinical Works and Nextech. Her career has included positions as a billing manager, patient accounts manager, and registered medical assistant. She is skilled at handling insurance authorizations and appeals, auditing for reimbursement, and overseeing billing departments. Her objective is to obtain a challenging position utilizing her experience in office administration, human resources, or clinical support.
Diane Valentine is seeking an administrative position in a medical office where she can utilize her skills in areas like medical billing, coding, scheduling, and customer service. She has a diploma in Medical Office Specialist and over 10 years of experience as a Certified Nursing Assistant and in medical receptionist and billing roles. Her resume demonstrates proficiency with common computer programs and experience in tasks like taking vitals, filing, coding, billing and collections.
Susan Hood-Fowler has over 20 years of experience in customer service, especially in the healthcare field. She enjoys assisting people and helping resolve their needs. She is skilled in team building, communication, and problem solving. Her work experience includes roles in admissions, customer service supervision, and medical equipment customer education at various healthcare facilities in the Joplin, Missouri area.
Patricia Carr is seeking a career in the medical billing field. She has over 20 years of experience in medical billing, coding, and insurance verification. Her resume lists positions with various medical offices and ambulance companies where she performed duties such as billing insurance companies, accounts receivable, obtaining authorizations, and answering billing questions. Her most recent role is as a Managed Care Operations Coordinator at Walgreens Specialty Pharmacy where she assists with billing issues, pricing requests, and contracting.
Diana Juarez is seeking a position as a Health Claim Examiner or Medical Biller. She has over 10 years of experience in billing, collections, and training. Her most recent role was as a Lead Biller, Collector, and Trainer at Olios Health where she trained staff, answered questions about billing workflows, and billed for anesthesia, dermatology, and pain management services. She has extensive skills in medical billing, coding, collections, and software programs.
Jacqueline Paz is a healthcare business professional with over 15 years of experience in clinical admissions and marketing for skilled nursing, acute care, hospice, and other healthcare facilities. She has trained other admissions directors and has expertise in creating marketing plans and placing patients in facilities to ensure coverage by their insurance. Currently pursuing further certification, she is focused on finding a position in healthcare with an insurance company, law firm, or government.
This document calls for giving ethical and political dimensions back to economic activity in order to address issues like environmental destruction, inequality, and injustice. It argues that the current model of economic development risks becoming unsustainable. It proposes transforming business culture by redefining the purpose of businesses to serve the common good rather than just shareholders. Business leaders should accept responsibility to review their strategies and embed ethical and political concerns. The document advocates for entrepreneurship oriented toward innovation that addresses social and environmental challenges, and promotes a new definition of leadership focused on serving communities.
This document provides feedback on a script written by a student. It outlines strengths of the script related to narrative, character, and format. Areas for improvement are also noted regarding making the narrative less simplistic, developing the character more fully, and structuring the format in a more engaging way. Suggestions are given such as adding more complexity to the story and character, and reworking scenes to enhance the overall experience for the audience.
This document is a collection of essays on the topic of long-term thinking in business and investing. It was published by Focusing Capital on the Long Term, an initiative founded by the Canada Pension Plan Investment Board and McKinsey & Company to advance practical actions that focus business and markets on the long term. The introduction provides an overview of the issue of short-term thinking in markets and calls for action. The following essays then discuss topics like restoring trust, addressing climate change, rethinking capitalism, and the importance of long-term planning, leadership, governance and investing. The collection aims to provide perspectives on building a stronger foundation for the long term.
Este documento contiene 30 frases motivacionales cortas para compartir en redes sociales como Facebook y Twitter. Las frases tratan sobre temas como aprovechar oportunidades, perseverar ante los obstáculos, vivir cada día como si fuera el último, y ser los arquitectos de nuestro propio destino.
This document provides an overview of the current state of the Indian media and entertainment industry. It notes that the industry is growing at a CAGR of 13.9% and is expected to reach Rs 196,400 crore by 2019. Television is the largest segment and is growing at 13.2% annually. Digitization of the cable distribution sector has helped attract more funding and increase the FDI limit to 100%, supporting industry growth. However, subscription revenues are growing slower than advertising revenues, which benefit from events like the IPL and increased e-commerce. The status of digitization in India is also discussed.
El libro narra la historia de John, un ejecutivo cuya vida aparentemente exitosa se estaba desmoronando. Busca ayuda en un monasterio cristiano donde conoce a Simeón, quien le enseña durante siete días un modelo de liderazgo basado en el servicio y el sacrificio. El liderazgo efectivo requiere escuchar, crear un buen entorno, y tener la humildad para reflexionar sobre uno mismo y mejorar constantemente. Al final, John comprende que debe elegir un nuevo camino basado en las lecciones apre
Gideon, a popular 17-year-old, and Melissa enter the classroom, greeting others but not noticing Cain at the back. Cain hopes they will notice him but is disappointed. Melissa remarks that Cain looks like a loser without noticing him. In the hallway, 18-year-old Matthew bumps into Cain, knocking his books down, and calls him a loser on the phone to Gideon. Cain is filled with rage at being ignored and disrespected.
1° Curso aberto para gerentes de concessionarias em SPAndré Hypolito
Olá meus amigos, está claro para todos nós que esse ano será de recuperação de muitos mercados, e um com uma boa expectativa o nosso de venda de automóveis, isso é ótimo!
E em minhas visitas ocultas em várias marcas, vejo o cliente na loja, mas em vários lugares um péssimo atendimento, em alguns nem atendido eu fui, em outros fiquei mais de 20 minutos esperando atendimento, não dá para colocarmos a culpa só no governo, só na crise!
E falta de GESTÃO EFICAZ DE VENDAS. Convido vocês aqui para mudarmos essa estatística, você que já é gestor, você que é supervisor, você que é vendedor e pretende uma oportunidade, ou você que está em busca de um novo desafio. Venha fazer nosso curso aberto para gestores de concessionarias. Vagas limitadas, investimento tranquilo.
Empresas que-sobresalen-cap-06-una-cultura-de-disciplinaEdwin Angeles
Este documento describe los elementos clave para crear una cultura de disciplina en las empresas que sobresalen. Explica que esta cultura se basa en la libertad y responsabilidad individual dentro de un marco, contratando personas autodisciplinadas y enfocándose en gestionar el sistema en lugar de las personas. También enfatiza la adhesión fanática al concepto del "erizo" para simplificar el negocio, y tener la disciplina para desechar oportunidades que no encajan.
Gifted Kids and Tech - What Parents Need to KnowBrian Housand
brianhousand.com/page2015
If growing up in a digital age is challenging, raising kids in a digital age is even more difficult. With unprecedented access to technology that seemingly changes on an almost daily basis, gifted children are being asked to grow up online. This session will equip parents and teachers with tools and strategies to empower and engage today’s youth in meaningful ways.
Danielle Chinn has over 15 years of experience in office administration, billing and credentialing, clinical support, and medical assisting. She is proficient in medical terminology, coding, and software such as E Clinical Works and Nextech. Her career has included positions as a billing manager, patient accounts manager, and registered medical assistant. She is skilled at handling insurance authorizations and appeals, auditing for reimbursement, and overseeing billing departments. Her objective is to obtain a challenging position utilizing her experience in office administration, human resources, or clinical support.
Diane Valentine is seeking an administrative position in a medical office where she can utilize her skills in areas like medical billing, coding, scheduling, and customer service. She has a diploma in Medical Office Specialist and over 10 years of experience as a Certified Nursing Assistant and in medical receptionist and billing roles. Her resume demonstrates proficiency with common computer programs and experience in tasks like taking vitals, filing, coding, billing and collections.
Susan Hood-Fowler has over 20 years of experience in customer service, especially in the healthcare field. She enjoys assisting people and helping resolve their needs. She is skilled in team building, communication, and problem solving. Her work experience includes roles in admissions, customer service supervision, and medical equipment customer education at various healthcare facilities in the Joplin, Missouri area.
Patricia Carr is seeking a career in the medical billing field. She has over 20 years of experience in medical billing, coding, and insurance verification. Her resume lists positions with various medical offices and ambulance companies where she performed duties such as billing insurance companies, accounts receivable, obtaining authorizations, and answering billing questions. Her most recent role is as a Managed Care Operations Coordinator at Walgreens Specialty Pharmacy where she assists with billing issues, pricing requests, and contracting.
Diana Juarez is seeking a position as a Health Claim Examiner or Medical Biller. She has over 10 years of experience in billing, collections, and training. Her most recent role was as a Lead Biller, Collector, and Trainer at Olios Health where she trained staff, answered questions about billing workflows, and billed for anesthesia, dermatology, and pain management services. She has extensive skills in medical billing, coding, collections, and software programs.
Jacqueline Paz is a healthcare business professional with over 15 years of experience in clinical admissions and marketing for skilled nursing, acute care, hospice, and other healthcare facilities. She has trained other admissions directors and has expertise in creating marketing plans and placing patients in facilities to ensure coverage by their insurance. Currently pursuing further certification, she is focused on finding a position in healthcare with an insurance company, law firm, or government.
Janet Kirby is seeking a challenging position that allows her to utilize her skills in areas like medical billing, administration, and customer service. She has a background working in medical offices and hospitals, handling tasks such as billing insurance, scheduling appointments, and processing medical claims. Her education includes certifications in medical office procedures and billing as well as ongoing study in business and accounting.
Jennifer Wyckoff has over 15 years of experience in various healthcare roles including medical assistant, certified nurse's assistant, practice management, systems administration, and patient advocacy. She has a bachelor's degree in healthcare administration and an associate's degree in healthcare management. Wyckoff is proficient in electronic medical record systems, Microsoft Office, and network setup. She is seeking a position that utilizes her skills and passion for healthcare.
Deborah Moyer is seeking a position in a career-oriented medical office where she can utilize her 15 years of experience in medical billing and office administration. She has extensive experience with medical billing software like STI Practice Manager/Perfect Care and ADS MedicsPremier. Her background includes positions as a billing specialist, medical biller, receptionist, purchasing agent, and file clerk. Moyer is proficient in medical terminology, coding, and billing insurance claims. She aims to assist companies with productivity and profitability through her organizational, multi-tasking, and customer service skills.
Demetrius Reeves is seeking a position as a billing representative based on over 10 years of experience in medical billing. Their skills include proficiency in coding, EMR systems, insurance billing, and customer service. Currently working as an access representative and mentor at Scripps Medical Foundation, responsibilities include training staff, resolving billing issues, and assisting customers. Prior experience also includes roles as a mammography scheduler and home health aid. Education includes a diploma from North Community High School and completion of the Certified Medical Administrative Assistant Program at Pima Medical Institute.
Mira Khatri Medical Administrative clerk-NMira Khatri
The document is a resume for Mira Khatri, who has over 8 years of experience in customer service roles across retail and healthcare. She has a Medical Office Assistant diploma and seeks a position where she can apply skills like scheduling appointments, greeting patients, maintaining medical records, billing insurance, and data entry. Her experience includes roles at various medical offices and clinics where she assisted doctors and supported patients using various electronic medical record systems. She is proficient in Microsoft Office, medical terminology, and aims to provide excellent customer service.
Mira khatri medical administrative clerk nMira Khatri
The document is a resume for Mira Khatri who is applying for a medical office assistant or receptionist position. She has over 8 years of customer service experience in retail and healthcare. She possesses strong administrative skills including scheduling appointments, processing billing, and maintaining medical records. She is proficient in various medical software programs and has a diploma in medical office assisting. Khatri is looking for an opportunity where she can utilize her skills and experience providing exceptional customer service in a healthcare setting.
Dianne Faulk seeks a position that utilizes her Associate of Science Degree in Business with a minor in Medical Office Administration and over 8 years of experience in medical offices. She has worked in various roles including front office administration, medical records, and customer service. Her most recent position involved indexing insurance correspondence using EPIC. She is reliable, professional, and has strong communication and problem-solving skills.
Jeffrey Rocha has over 15 years of experience in healthcare customer service, medical records, and clinical support roles. He currently works as a Senior Application Support Analyst and Data Configuration Coordinator for Aetna, where he manages new client implementations, electronic data feeds, and system configurations. Previously he held supervisory roles managing customer service teams at Aetna and Quest Imaging. He is pursuing a Bachelor's degree in Healthcare Administration from California State University, Bakersfield while working full time.
Liliana Chavez is seeking a position that provides a friendly work environment where she can effectively perform her duties. She has over 10 years of experience in roles such as claim adjuster, receptionist, and office assistant in the medical field. She is currently pursuing a Bachelor's degree in Management and Supervision from Miami Dade College. Her objective is to work as part of a team, meet goals and deadlines, and provide quality work under pressure.
Catherine Blunt has over 20 years of experience working in healthcare front desk services including extensive knowledge of patient rights, medical insurance, and scheduling software. She has held several roles at Harvard Vanguard Medical Associates and Massachusetts General Hospital involving checking patients in, scheduling appointments, answering phones, processing insurance information, and training new staff. Her technical skills include Microsoft Office and scheduling software such as EPIC, LMR, and IDX.
Theresa Hennessy has over 20 years of experience in medical billing, coding, and collections. She is certified in medical coding with a specialty in commercial insurance billing. Her experience includes positions as an office manager, medical biller, accounts receivable specialist, and account specialist. She is proficient in various medical billing software and ensuring HIPAA compliance.
This document contains 5 advertisements for medical receptionist and administrative assistant positions that require various levels of experience and education. The first advertisement describes a medical receptionist position that requires a high school diploma and offers on-the-job training. It notes that the role involves clerical duties like checking in patients and setting the tone for visits. The second advertisement is for a medical receptionist at a neurology practice in Alaska and lists responsibilities like answering phones, scheduling appointments, and updating patient records. It requires a pleasant personality and experience is preferred. The third advertisement is for a secretary/receptionist at a health center requiring a high school diploma and excellent customer service and medical knowledge.
Elizabeth Ireland is seeking full-time employment utilizing her skills in office organization, patient services, and customer assistance. She has over 10 years of experience in healthcare settings such as Planned Parenthood and a cardiology practice. Her responsibilities included taking patient histories, performing tests, scheduling appointments, updating patient records, billing, and collections. She has training and skills in areas such as phlebotomy, vital signs, Microsoft Office, electronic medical records systems, and providing excellent customer service.
Shaunna Smith is seeking a position as an office manager where she can utilize her extensive office management experience. She has over 10 years of experience in medical offices and facilities as both an office manager and medical assistant. She has advanced computer and customer service skills as well as excellent organizational abilities. Her objective is to obtain a position where she can contribute to an office with her strong work ethic and diverse skill set.
2. Answermultiple phonecall linesinthe properorder
Assistnurse onretrievinganyfile neededatthattime
Exceptcallsfromotherfacilitiesrequestinginformationof medical recordsto X-raysandscansto be
faxed.
Setup the WeeklySeesin computerforMD AndersonandPresbyterianforevery patientwhoare being
setup for RadiationTreatment.
Able toassistPresbyterianemployeesfromdowntownandsetupthe in-patientswhoalsofromtime to
time mayneedto be transportedtoMD AndersonbyAmbulance forRadiationtreatment.
Must assistbefore arrival of patientwithanimportanthand-off sheetforthattransportationwhich
consistof the patient'smedicationtheymaybe takingatthe time and alsomakingsure the Ambulance
isset upfor a round tripback to the hospital.
Alsowill needtoknowhowtoperformona dailybasisthe CodingReportwhichcanbe verytime
consumingtocomplete inaverybusy highperformance office.The reportisreceivedbyfax anditcan
come at anytime andcan be from4 to 6 to 12 pageslongof codes thatneedto be enteredona daily
basisso that the BillingCodermayreportthe moniesmade foreachdayin a timelyfashion.
Clerical staff relief 01/14/2013 to Current
PRESBYTERIAN HEALTHCARE SERVICES5901 Harper NE Albuquerque,NM
EmploymentType:PartTime MedGroup RegistrarPRN (30 to 40 Hours) My dutiesatPresbyterian
Hospital isto Provide clerical staff relief betweenRioRancho,UrgentCare,FamilyPractice,Internal
Medicine andPediatrics.
Facilitatesthe customerregistrationprocess.Ensuresthe accurate collectionof patientdemographics,
insurance eligibility.Collectsidentifiedpatientfinancial obligation,arrange methodof payment,or
resolvesaccountactivity.Answertelephones,takescomplete andaccurate message andrelays
informationtoappropriate partytoanswerquestionsregardinghospitalanddepartmentoperations,
policesandprocedures.
Retrievesinformationfromfilesasrequestedandassemblespaperwork andreference materialas
requestsfollowingHIPPA confidentialityguidelineswhile performingall duties.Responsible for
respondingtorequestfaxedmaterial toPHSdepartmentsandotherappropriate facilities.
Maintainand fosterseffectivecustomerrelationswithpatients,staff andprovidersbylistening
responsibly.Assistwalk-incomplaints.Attemptstoappropriatelyresolve complaintsinthe momentby
usingkeywords.Requestthe helpof asupervisorwhenneeded.
Abilitytoexercisemental powerof choice inhow workisaccomplishedwithindependence tooperate
withinappropriate time.DiscussunfamiliarsituationswithMentorTrainerorSupervisor.
3. Abilitytouse physical power,ensure customersatisfactionof service qualityeverytime.Provide
technical qualitybyreducingrework/waste.
Receptionist,withOtherClerical Activities07/2012-09/2012
LIFETIME CHIROPRACTIC7007 WyomingNE#E-1, Albuquerque,NM
EmploymentType:PartTime (Lessthan30 Hours) My dutiesat Lifetime Chiropracticwere the abilityto
meetall demandsof a veryphysical andfastpace office.
Abilitytopresentmyself inamature businessprofessionalmanner.Abletoover-come objectionsin
personor overthe phone.Abilitytodevelopagoodrelationshipwiththe office staff.
Abilitytowinoverthe trustof the patientsina shortamountof time.Filingandretrievingmedical
records.Schedulingappointmentsforpatients,assistingpatientsonbillingandinsurance questions.
Assistingvendorsthatmayhave questionsordeliveriestothe office.
Assistingoffice managerwithbillingthe insurance andbillingthe patientsforpayment.Retrievingthe
mail and made dailybankdepositsfromchecksreceivedforthe office.Abletocomplete andbalance
the EncounterForm Day Sheet.Researchedpastpatientsindatabase andcreateda listfora followup
office visitwhichincreasessalestothe office.Imade callsandverifiedthe patientsinsurance witha
insurance agentforchiropracticcare.
My special dutieswere toassist the physical therapistandthe chiropracticdoctorson un-hookingtheir
patientsfromthe ElectricMuscle Stimulatorandadvisingthe patientongettingupslowlybefore
standing.Abilitytohelpkeepthe office stayunderbudgetbymeetingall demandsof patientscheduling
and withgreatcustomerservice of the fastpace office.
CustomerService Representative 10/2009 - 11/2010
PRIME THERAPEUTICS LLC ALBUQUERQUE, NM
EmploymentType:Full Time (30Hoursor More) Prime TherapeuticsJobdutieswere providingmembers
and pharmacieswithaccurate informationregardingcustomerinsurance benefitplansandmedication.
AssistPharmacistintransactionsof claimsforpropercodesand assistinsurance agentsonanysituation
to complete andresolve the customers' issue(s).Place medicationmail order(s) forthe customer.
DevelopedPCskillswiththe abilitytonavigate multipleMicrosoftWindowssystemsimultaneouslyand
some excel Windowsexperience.
CITIGROUP
JobDuties:were toprovide the highestqualitycare andservicesforcustomers.MaintainMulti-Million
DollarPortfolioinaprofessionalCustomerService manner.Developedlisteningandcommunication
skills.Abilitytomanage multiplephone linesandmettime limitonall calls.Negotiatedwithmany
4. inboundandoutboundcustomerstoresolve delinquencyproblems.Builtatrustingrelationshipwithmy
supervisorsandcustomers.
I tookthese skillstoPrime Therapeuticsandnow Iam a seniorincollege approachingmylasttermthat
will startat endof June 2012.
Bill andAccountCollections04/2000 - 09/2009
CITIFINANCIALINC(MD)Albuquerque,NM
EmploymentType:Full Time (30Hoursor More) My job dutiesatCiti-groupwere toprovide the highest
qualitycare and servicesforcustomers.MaintainandretainMulti-MillionDollarPortfolioina
professionalCustomerService manner.Developedlisteningandcommunicationskills.Abilitytomanage
multiple phonelinesandmettime limitonall calls.Negotiatedwithmanyinboundandoutbound
customerstoresolve delinquencyproblems.Usedacomputerizedsystemfortrackinginformation.
Educationand Training
CompletionDate,IssuingInstitutionLocationQualificationCourse of StudyatVirginiaCollege.
AssociatesDegree Medical BillingandCoding.
Announce mycompletionof classesatVirginiaCollege online programonSeptember12,2012. This
program hasdevelopednewhorizonsof successinmylife.Ithasgivenme anincreasedconfidence that
I had notexperienced.
I am gladto say at thistime I am a graduate now withan AssociatesDegreeinScience of Medical Billing
& Codingas of September2012.
I am currentlyworkingatPresbyterianHealthcare Servicesasa MED GROUP REGISTRAR-ABQinthe
floatpool.Furthermore inthe processforthe studyof certificationin Medical BillingandCodingtomeet
the goal andrequirementsof amedical officesettinginwhichIhave studied.
Date Honors& Activities
Participatedin Alzheimer’s Walk.Participate inCommunityneighborhoodwatch.ImentoredFocused
NeededChildrenfortwoyears.AssistedPastor'sWife inChurchAdministrationOffice asaClerkat New
Hope Church. Honoredtwice atVirginiaCollege onthe Dean’sListinthe SummerTermof 2011 andin
the SummerTermof 2012.
Additional Information
I am finishwithschool forMedical BillingandCoding.Ihave receivedmyAssociatesdegree inScience.
The place where I performedmyExternshipatLifetimeChiropracticthe office managerTeresahiredme
on temporarilywithonlyafewhoursaweek(lessthanpart-time hours) whichIam seekingfull-time
5. hours.I was honoredtohave the time to improve myoffice skills.Now atthispresenttime thatjobhas
endedandI am nowpursuingthe Medical fieldwithmycredentialsinHealthcare Reimbursement.
DetailedReferences
LindaLopez
Citigroup
-818-4305
Businessreference knownfor7 year(s).
Gary Strasia,Supervisor
Citigroup
-306-2799
Businessreference knownfor10 year(s).
TeresaAicher
Lifetime Chiropractic
505-822-0306 Ext.204
Businessreference knownforlessthan6 months.