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EQUIPMENT PERFORMANCE SUMMARY SHEET


Supplier :                          Atkins Temptec                                                     Reporting Period:          July - Sept 2002
Equipment Model:                    31308-KF                                                           Frequency:                 Quarterly
Equipment Name:                     Econotemp (F)                                                      Warranty:                  5-year



Field Equipment Summary (Table 1)

                                    Current Period                                                                                   Last Period
                                         Cumulative                                                        Failures Per                 Cumulative                                                               Failures Per
                                        In-Warranty &                                                      Unit Per Year               In-Warranty &                                                             Unit Per Year
                                       Out-of-Warranty              In-Warranty       Shipped               In-Warranty               Out-of-Warranty            In-Warranty                Shipped               In-Warranty
Units in Service
System Wide                                            11481                  11481             1850                                                 9631                      9631                   1996
United States                                           7988                   1813             1813                                                 6175                      6175                   1792
Canada                                                   398                      7                7                                                  391                       391                     98
International                                           3095                     30               30                                                 3065                      3065                    106
Total Failures                                                                         DOA                                                                                                    DOA
System Wide                                                 8                     8                0                    0.00279                         6                         6                     0                    0.00249
United States                                                                                                           0.00000                                                                                              0.00000
Canada                                                                                                                  0.00000                                                                                              0.00000
International                                                                                                           0.00000                                                                                              0.00000



(Chart 1)
                                                                                                                                                            Top 5 Failures System Wide (Table 2)

                                                                                                                                                            Component                 Failures Past          Failures This
                         0.00450                                                                                                                            Failure                   12 Months              Period
                         0.00400                                                                                                                            Connector Loose                              9                        2
    Failures/Unit/Year




                         0.00350
                         0.00300                                                                                                                            Board Corroded                              12                        6
                         0.00250
                         0.00200                                                                 Warranted Failures/Unit/Year
                         0.00150
                         0.00100
                         0.00050
                         0.00000
                               3Q01 4Q01 1Q02 2Q02 3Q02
                                                     Reporting Period

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McDonald's Quarterly Reliability Report

  • 1. EQUIPMENT PERFORMANCE SUMMARY SHEET Supplier : Atkins Temptec Reporting Period: July - Sept 2002 Equipment Model: 31308-KF Frequency: Quarterly Equipment Name: Econotemp (F) Warranty: 5-year Field Equipment Summary (Table 1) Current Period Last Period Cumulative Failures Per Cumulative Failures Per In-Warranty & Unit Per Year In-Warranty & Unit Per Year Out-of-Warranty In-Warranty Shipped In-Warranty Out-of-Warranty In-Warranty Shipped In-Warranty Units in Service System Wide 11481 11481 1850 9631 9631 1996 United States 7988 1813 1813 6175 6175 1792 Canada 398 7 7 391 391 98 International 3095 30 30 3065 3065 106 Total Failures DOA DOA System Wide 8 8 0 0.00279 6 6 0 0.00249 United States 0.00000 0.00000 Canada 0.00000 0.00000 International 0.00000 0.00000 (Chart 1) Top 5 Failures System Wide (Table 2) Component Failures Past Failures This 0.00450 Failure 12 Months Period 0.00400 Connector Loose 9 2 Failures/Unit/Year 0.00350 0.00300 Board Corroded 12 6 0.00250 0.00200 Warranted Failures/Unit/Year 0.00150 0.00100 0.00050 0.00000 3Q01 4Q01 1Q02 2Q02 3Q02 Reporting Period