1. About me
 Name: Mayuravalli Mukunthan (May / Mayura)
 Background:
 4 years experience in the IT industry
 Excellent communication skills
 Proven success with customer relationships
 Exceptional follow-through
 Ideal role:
 Involving people skills, planning, organizing and helping people
 Motivation:
 Helping people and solving their problems
 Education:
 Bachelor of Engineering – Electrical and Electronics

2. My SWOT Analysis
 Strengths:
 Excellent communication skills
 Facilitate effective working relationship across different groups
 Passion to learn new skills constantly
 Weaknesses:
 Saying “No” to a colleague is sometimes difficult
 Sometimes, I get into “Paralysis by analysis” mode
 Opportunities:
 Knowledge of a few international customs and procedures
 Ability to train people
 Threats:
 Prioritizing jobs not that are not in my “controllable” area to ensure
it does not affect my performance

3. Skill sets
• Actively led in a QA role acting as voice of client when interacting with
Development & Product teams
• Production support experience across all platforms
• Capability to maintain effective working relationships, meet goals and
deliver quality work
• High level of research initiative, team player, analytical, and computing
abilities
• Strong understanding of emerging technologies and system
development best practices.
• Proven ability to lead a team, multi task projects & solve problems.
• Eager to work in cross-functional roles to make decisions in a dynamic
environment and communicate effectively across all levels

4. Software Experience – Quality Assurance Specialist
Kacper Technologies, Bangalore, India
Dec 2010-June 2011
• Created and executed test cases for development modules
• Provided workarounds/effective solutions to clients’ needs
as per requirement including logging and fixing bugs & errors
• Primary Lead & Point of contact for users during UAT and
suggested best practices
• Provided support after go-live and documented all
processes followed for testing
• Processes initiated by my effective solutions increased
efficiency by 10%

5. Software Experience – Data Analyst
Hewlett Packard (HP), Fort Collins, CO
Jan. 2009 – Nov. 2009
• Involved in data mining for mapping data as well as process relationships between
Agile and PDMLink system
• Provided specific solutions to have similar process flow in Agile and PDMLink
systems
• UAT test lead, in daily interaction with users using HP Quality Center, for logging
and resolving bugs in the migrated system
• Extracted database relationships into SQL Server 2005
• Converted data from SQL server (SQL scripts) – Excel (Pivot tables/VBScripts) --
XML -- .jar formats and transferring to PDMLink system using UNIX loader
• Led the team to extract error free reports, support the tool, document procedures
during testing and after migration

6. Software Experience – Support Analyst
Satyam Computer Services Limited, Hyderabad, India
Feb. 2007 – Jun. 2008
Global Pack Management and Global Macintosh Desktop (GMD) Support:
 Implemented and maintained Agile 8.5 Product Collaboration to meet
medicine pack’s demand
 Provided Tier 2/ 3 support in configuration management, change control,
incident management and testing
 Involved in testing changes to the system in development, testing and
Production environments
 Cross trained to support Agile and GMD systems. Also responsible for
testing and maintaining GMDs (Global Macintosh Desktop environment)
 Trained two resources on GMD support
 Monitored servers several times a day to ensure work load is distributed
equally and resolved effectively many recurrent issues to have the server
stable
 Analyzed and documented procedures, fixes and changes made to the
system
 Achieved 60% reduction in recall of medicine packs

7. Software Experience – Developer
Satyam Computer Services Limited, Hyderabad India.
Nov. 2006 – Jan. 2007
 Analyzed client specifications
 Created “Use Case” and “Data Flow” diagrams for billing module of
Hospital Management System
 Responsible for design, development and testing of Hospital
Management System
 Reviewed code of team members from other modules and also tested the
application for usability and error free environment
 Used JSP and HTML to create front-end screens of the module
 Developed test cases and executed them

8. Why should you hire me?
 High degree of match between you requirements and my
experience
 Passion to help customers and exceed expectations
 Ability to learn and adapt fast
 Minimal training needed
 Ability to deliver consistent and positive contribution to
bottom line
 Capability to maintain effective working relationships, meet
goals and understand procedures

9. Thanks for your time!!!