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Why brands need bloggers…
(and how to flutter your eyelashes at them)

Cool Content 22 March 2013




                                              1
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Introducing Zone
Zone is a digital agency with a unique
content heritage

Our team of 125 includes planners,
creatives, developers, account managers
– and journalists

Our editorial expertise makes us
uniquely well placed to help brands
connect with audiences in an always-on
digital world


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        4
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        5
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Today

            1              2               3              4               5
         Why brands     Do bloggers    How to attract   Retaining     Key learnings
        need bloggers   need brands?      brands        credibility




                                                                                      7
/	
  




        Why brands need bloggers



                                   8
/	
  



Marketing used to be a doddle
• Brands static
• All touchpoints controlled by brand
  manager
• Purchase media
• Interrupt consumers



                                        9
/	
  



Marketing used to be a doddle


 BUY	
  THIS	
  YOU	
  IDIOTS!	
  

                                     10
/	
  



But in the digital world…
• Brands are alive
• Distribution is open to everyone
• Touchpoints out of brand
  manager’s control
• Conversations happen 24/7
• A small number of people can
 make a vast amount of noise
 about a brand
                                     11
/	
  



The role of content
• Content can fuel these conversations by
    giving people something of value

• Brands need to move from telling one big story a year
  to continual engagement



                                                          12
/	
  




        “   If we as businesses deliver consistent,
            ongoing valuable information, customers
            ultimately reward us with their business



                                              ”
            and loyalty.

            Content Marketing Institute



                                                       13
/	
  




        “Yeah I get it, but what do we
            actually talk about?”


                                         14
/	
  




        15
/	
  




        16
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                                                                                             Brand has
                                                                                             credibility	
  



         Dishwasher tablets	
  



                            Dishwashers 	
  

                                                  Cleaning	
  


Customer                                                                                                                                                                                      Customer
disinterest	
                                                                                                                                                                                   interest	
  

                                                                                                                                        Entertaining for friends	
       Recipes	
  
                                                                                                               Children’s parties	
  




                                                                            Technology	
  
                                                                                                                                                         Fashion	
  
                                                                 Cars	
  
                                                                                                                                                                       Celebrity gossip	
  
                                  Football 	
                                                                                                 Horoscopes

                                                                                         Brand has no
                                                                                          credibility	
                                                                                                 17
/	
  
                                                                                             Brand has
                                                                                             credibility	
  



         Dishwasher tablets	
  



                            Dishwashers 	
  

                                                  Cleaning	
  


Customer                                                                                                                                                                                      Customer
disinterest	
                                                                                                                                                                                   interest	
  

                                                                                                                                        Entertaining for friends	
       Recipes	
  
                                                                                                               Children’s parties	
  




                                                                            Technology	
  
                                                                                                                                                         Fashion	
  
                                                                 Cars	
  
                                                                                                                                                                       Celebrity gossip	
  
                                  Football 	
                                                                                                 Horoscopes

                                                                                         Brand has no
                                                                                          credibility	
                                                                                                 18
/	
  




        19
/	
  




        20
/	
  




        21
/	
  




        22
/	
  




        23
/	
  




        Bloggers can help you create credible
           content about the things your
            customers are interested in


                                                24
/	
  




        OMG! Glitzo Dishwasher
           Tablets have just
        published a chicken pie
         recipe – about time!




                                  25
/	
  

                                       OMG!
                                    blogg My favourit
                                           er Mit
                                     has ju       zi Cup e
                                            s           cak
                                   new c t published e
                                          hick             a
        OMG! Glitzo Dishwasher       on be en pie recip
                                           h
           Tablets have just      Dishw alf of Glitzo e
                                        ash
        published a chicken pie   make er Tablets.
                                         the            I’ll
         recipe – about time!       buy th recipe and
                                            e tabl
                                                   ets!




                                                               26
/	
  




           Bloggers can help
        build trust in your brand



                                    27
/	
  



The power of influence



           Opal Fruits are crap!



                        If you say so
                                        28
/	
  



    The power of influence


                            6% of
                                                                       80% of
                            online
                            adults
                                                                     impressions
                                                                    about an issue



Source: Forrester Online Survey, 2010. Base: All US Online Adults                    29
/	
  



Bloggers are highly influential
• 81% of people online trust the information and advice they get from bloggers

• 61% of people online have made a purchase based on a recommendation from bloggers

• 41% of people say blogs are better than Facebook to find out about new products




Source: Technorati Digital Influence Report 2013                                      30
/	
  




        Bloggers can help build your
               digital reach



                                       31
/	
  



Bloggers are digital experts




                               32
/	
  



Why brands need bloggers
1.        To build credibility around a subject matter

2.        To create content

3.        To increase the brand’s digital reach

4.  To build trust in the brand




                                                         33
/	
  



Why brands need bloggers
1.        To build credibility around a subject matter

2.        To create content

3.        To increase the brand’s digital reach          People buy
                                                            stuff
4.  To build trust in the brand




                                                                      34
/	
  




        Do bloggers need brands?



                                   35
/	
  




        36
/	
  



But bloggers do need…

             Wow, you’re
              amazing!
                           Yeah I know




                                         37
/	
  



1. Content opportunties




                          38
/	
  



2. Amplification




                   39
/	
  



3. Social currency




                     40
/	
  



4. Networking




                41
/	
  



5. Money




           42
/	
  




        “I’m sold! How can I attract brands
                    to my blog?”


                                              43
/	
  



What brands look for
• Reach          • Expertise
• Engagement     • Credibility
• Influence      • Talent
• Brand fit      • Professionalism


                                     44
/	
  




        Four top tips



                        45
/	
  



1. Stand for something
• What’s your USP?
• What makes you different?
• Be consistent
• Be authentic
• Make all this explicit on your About page




                                              46
/	
  



2. Know what you want from brands
• Which brands do you want to work with?
• Engage with them on social media
• Write a checklist of what you want (e.g. advertising, content opportunities etc)
• Contact pro-actively




                                                                                     47
/	
  



3. Be professional
• Invest in design, functionality and domain name
• Post regularly
• Spell properly!
• Make sure you’re contactable
• Track performance




                                                    48
/	
  



4. Be social
• It’s not just about your blog
• Brands care about your influence
• Demonstrate how influential you are
• Build your own network through social




                                          49
/	
  




        “But aren’t I selling my soul
               to the devil?”


                                        50
“   People will notice if you’re being true to
    yourself
    Laura Ellner, On The Racks




                                         ”       51
Ask yourself…
• Is the content I’m creating with a brand of value to my audience?

• Does it fit in with what my blog stands for?

• Is the content consistent?

• Am I writing about it honestly?

• Am I being transparent?



                                                                      52
/	
  




        Some examples



                        53
/	
  



Prostate Cancer UK
• How do you get men to recognise the symptoms of
  prostate cancer before it’s too late?
• Subject matter = football
• Credibility and reach through 72 club bloggers
• Bring the prostate cancer message to the fore




                                                    54
/	
  



Prostate Cancer UK
• Week 1: 167% increase in visitors to website
• 90% new visitors
• 2.4 million people reached through Twitter
• Year-on-year traffic up 70%




                                                 55
/	
  



Prostate Cancer UK
• 1076% increase in request for publications
• 254% increase in traffic to information pages
• 625% increase in donations




                                                  56
/	
  



But it’s not easy…




                     57
/	
  



Brands & bloggers: a value exchange
           Blogger Mitzi
              Cupcake
        has helped us build
        a relationship with
        food-loving mums




                                      58
/	
  



Brands & bloggers: a value exchange
           Blogger Mitzi
              Cupcake
        has helped us build
        a relationship with
        food-loving mums
                              Glitzo gave me the chance
                                  to interview Nigella
                                  Lawson – my most
                                 successful post ever!
                                                          59
/	
  



Brands & bloggers: a value exchange
           Blogger Mitzi
              Cupcake
        has helped us build
        a relationship with
        food-loving mums
                              … oh, and they paid off my
                                      mortgage



                                                           60
/	
  



Brands & bloggers: a value exchange




                                      61
/	
  




                         Thank you

        @thisiszone
        @matt__simpson
        @west_stand_O
                                     62

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Matt Simpson, Zone - Why brands need bloggers

  • 1. /   Why brands need bloggers… (and how to flutter your eyelashes at them) Cool Content 22 March 2013 1
  • 2. /   Introducing Zone Zone is a digital agency with a unique content heritage Our team of 125 includes planners, creatives, developers, account managers – and journalists Our editorial expertise makes us uniquely well placed to help brands connect with audiences in an always-on digital world 2
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  • 7. /   Today 1 2 3 4 5 Why brands Do bloggers How to attract Retaining Key learnings need bloggers need brands? brands credibility 7
  • 8. /   Why brands need bloggers 8
  • 9. /   Marketing used to be a doddle • Brands static • All touchpoints controlled by brand manager • Purchase media • Interrupt consumers 9
  • 10. /   Marketing used to be a doddle BUY  THIS  YOU  IDIOTS!   10
  • 11. /   But in the digital world… • Brands are alive • Distribution is open to everyone • Touchpoints out of brand manager’s control • Conversations happen 24/7 • A small number of people can make a vast amount of noise about a brand 11
  • 12. /   The role of content • Content can fuel these conversations by giving people something of value • Brands need to move from telling one big story a year to continual engagement 12
  • 13. /   “ If we as businesses deliver consistent, ongoing valuable information, customers ultimately reward us with their business ” and loyalty. Content Marketing Institute 13
  • 14. /   “Yeah I get it, but what do we actually talk about?” 14
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  • 17. /   Brand has credibility   Dishwasher tablets   Dishwashers   Cleaning   Customer Customer disinterest   interest   Entertaining for friends   Recipes   Children’s parties   Technology   Fashion   Cars   Celebrity gossip   Football   Horoscopes Brand has no credibility   17
  • 18. /   Brand has credibility   Dishwasher tablets   Dishwashers   Cleaning   Customer Customer disinterest   interest   Entertaining for friends   Recipes   Children’s parties   Technology   Fashion   Cars   Celebrity gossip   Football   Horoscopes Brand has no credibility   18
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  • 24. /   Bloggers can help you create credible content about the things your customers are interested in 24
  • 25. /   OMG! Glitzo Dishwasher Tablets have just published a chicken pie recipe – about time! 25
  • 26. /   OMG! blogg My favourit er Mit has ju zi Cup e s cak new c t published e hick a OMG! Glitzo Dishwasher on be en pie recip h Tablets have just Dishw alf of Glitzo e ash published a chicken pie make er Tablets. the I’ll recipe – about time! buy th recipe and e tabl ets! 26
  • 27. /   Bloggers can help build trust in your brand 27
  • 28. /   The power of influence Opal Fruits are crap! If you say so 28
  • 29. /   The power of influence 6% of 80% of online adults impressions about an issue Source: Forrester Online Survey, 2010. Base: All US Online Adults 29
  • 30. /   Bloggers are highly influential • 81% of people online trust the information and advice they get from bloggers • 61% of people online have made a purchase based on a recommendation from bloggers • 41% of people say blogs are better than Facebook to find out about new products Source: Technorati Digital Influence Report 2013 30
  • 31. /   Bloggers can help build your digital reach 31
  • 32. /   Bloggers are digital experts 32
  • 33. /   Why brands need bloggers 1.  To build credibility around a subject matter 2.  To create content 3.  To increase the brand’s digital reach 4.  To build trust in the brand 33
  • 34. /   Why brands need bloggers 1.  To build credibility around a subject matter 2.  To create content 3.  To increase the brand’s digital reach People buy stuff 4.  To build trust in the brand 34
  • 35. /   Do bloggers need brands? 35
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  • 37. /   But bloggers do need… Wow, you’re amazing! Yeah I know 37
  • 38. /   1. Content opportunties 38
  • 40. /   3. Social currency 40
  • 43. /   “I’m sold! How can I attract brands to my blog?” 43
  • 44. /   What brands look for • Reach • Expertise • Engagement • Credibility • Influence • Talent • Brand fit • Professionalism 44
  • 45. /   Four top tips 45
  • 46. /   1. Stand for something • What’s your USP? • What makes you different? • Be consistent • Be authentic • Make all this explicit on your About page 46
  • 47. /   2. Know what you want from brands • Which brands do you want to work with? • Engage with them on social media • Write a checklist of what you want (e.g. advertising, content opportunities etc) • Contact pro-actively 47
  • 48. /   3. Be professional • Invest in design, functionality and domain name • Post regularly • Spell properly! • Make sure you’re contactable • Track performance 48
  • 49. /   4. Be social • It’s not just about your blog • Brands care about your influence • Demonstrate how influential you are • Build your own network through social 49
  • 50. /   “But aren’t I selling my soul to the devil?” 50
  • 51. People will notice if you’re being true to yourself Laura Ellner, On The Racks ” 51
  • 52. Ask yourself… • Is the content I’m creating with a brand of value to my audience? • Does it fit in with what my blog stands for? • Is the content consistent? • Am I writing about it honestly? • Am I being transparent? 52
  • 53. /   Some examples 53
  • 54. /   Prostate Cancer UK • How do you get men to recognise the symptoms of prostate cancer before it’s too late? • Subject matter = football • Credibility and reach through 72 club bloggers • Bring the prostate cancer message to the fore 54
  • 55. /   Prostate Cancer UK • Week 1: 167% increase in visitors to website • 90% new visitors • 2.4 million people reached through Twitter • Year-on-year traffic up 70% 55
  • 56. /   Prostate Cancer UK • 1076% increase in request for publications • 254% increase in traffic to information pages • 625% increase in donations 56
  • 57. /   But it’s not easy… 57
  • 58. /   Brands & bloggers: a value exchange Blogger Mitzi Cupcake has helped us build a relationship with food-loving mums 58
  • 59. /   Brands & bloggers: a value exchange Blogger Mitzi Cupcake has helped us build a relationship with food-loving mums Glitzo gave me the chance to interview Nigella Lawson – my most successful post ever! 59
  • 60. /   Brands & bloggers: a value exchange Blogger Mitzi Cupcake has helped us build a relationship with food-loving mums … oh, and they paid off my mortgage 60
  • 61. /   Brands & bloggers: a value exchange 61
  • 62. /   Thank you @thisiszone @matt__simpson @west_stand_O 62