This document contains the personal details, education history, and professional experience of Temitope Eniola Martins. She has over 10 years of experience in banking and microfinance institutions, holding roles such as head of operations, customer service, cash and tellers, loan disbursement officer, and customer service officer. Her professional skills include banking software like M Spider, Orbit Solution, Fincore, BankOne, and T24 Microfinance. She is looking to leverage her analytical and problem-solving skills.

1. 19, AJILETE SANUSI STREET IFAKO-IJAYE OGBA LAGOS
PHONE: 08139595267, 07045364988
E-MAIL: enitop1always@yahoo.com ; enniemart@gmail.com
Martins, Temitope Eniola
PERSONAL DATA
DATE OF BIRTH: - 11th FEBRUARY 1985
SEX: - FEMALE
MARITAL STATUS: - MARRIED
STATE: - ONDO
ATTRIBUTES I am a young lady with an inquisitive and creative mind, a high
degree of analytical skills and a strong passion for excellence. I am
a problem-solver, adept at organizing, coordinating and
communicating with team members in order to achieve
organizational goals. I am highly flexible, adaptable to changes, a
good team player, self motivated, ready to achieve results and with
headroom for learning.
EDUCATION
2007- 2011 LAGOS STATE UNIVERSITY OJO
ECONOMICES EDUACATION
2013 - 2014 OLABISI ONABANJO UNIVERSITY
AGO-IWOYE
HIGHER DIPLOMA (ACCOUNTING)
2003-2006 LAGOS STATE POLYTECHNIC
IKORODU.OND ACCOUNTING
2002 MICRO COMPUTER INSTITUTION
(DIPLOMA IN DESKTOP PUBLISHING)
3A IDOWU OLAITAN STREET, GBAGADA
PHASE II, GBADAGA LAGOS
1994-2000 AJANGBADI HIGH SCHOOL, LAGOS
SENIOR SCHOOL CERTIFICATE (SSCE)
1989-1993 ARAROMI PRIMARY SCHOOL
FIRST LEAVING SCHOOL CERTIFICATE
PROFESSIONAL
EXPERIENCE [1] Mayfair Microfinance Bank Limited
BANKING PACKAGE USED: M SPIDER, ORBIT SOLUTION,
FINCORE AND BANKONE
Relief Head Of Operation
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2. Head, Customer Service Unit
Job Description: –
- Supervising other officers in the unit.
- Verifying all customer service unit officers' work as outlined
below:
Customer Service Officer,
Job Description: -
- Opening customers’ accounts, issuing cheque books, verifying
signatures on official documents and cheques.
- Ensuring a fraud-free and error free operating environment with.
December 2011- February 2012
Position held:
Head, cash and Tellers
- Ensuring availability of cash to meet customers demand
- Ensuring adherence to cash policies and procedures
- Balancing of Vault Cash
- Ensuring Tellers balance their drawers
- Reconciliation of Vault Cash
- Rendition of Cash report as at when due
Funds Transfer Unit:
Job Description: -
- Ensuring proper documentation and processing of all
investments.
- Ensuring proper processing and documentation of all inter-bank
transactions
- Authorizing all slips relating to investments.
- Proofing all general ledger accounts.
[2] MIC MICROFINANCE BANK January 2009- November 2009
Position held:
CALL CENTRE OFFICER
Calling of loan consumers for their repayment
Printing of account and loan statement.
BANKING PACKAGE USED: T24 MICROFINANCE (T24
EMERGE)
POSITION: T24 LOAN DISBURSEMENT OFFICER
SYSTEM FUNCTIONS Include the followings:
- Capturing of Approved Loan Applicant
- Making Sure The Loan Applicant’s Status On The System Moved from Applied
to Approved
- Carried Out the Call Over Of All the Loan Applications Inputted both on Screen
and Hard Copy
- Disbursed Various Loan Type on The System By Booking it One-By-One Via
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3. Loan Disbursement Menu after Various Loan Products has been configured on
the System
- Print Out Each Loan Repayment Schedule For Each Loan Disbursed and for
each customers
- Making Sure All the necessary Charges, Fees and Interest are well calculated
and reflected on the Loan Schedule
- Explained Loan Schedule Generated By The System to Each Customer Before
Signing
- File A Signed Loan Repayment Schedule To Each Loan Applicant/Disbursed
File
.
BANKING PACKAGE USED: T24 MICROFINANCE(T24
EMERGE)
SYSTEM FUNCTION AS CUSTOMER SERVICE OFFICER
FUNCTIONS: Include the followings:-
- Capturing Identified both Individual and Corporate Potential Customers on the
System
- Capturing Confirmed Individual and Corporate Customers after migrating to
full-fledged customer
- Make a Call Over of All Customer Bio Data Captured Before Authorization By
An Authorizer
- Open Account Approved for the Customer
- Process Cheque Requisition for Current Account Individual and Corporate
Customers
- Process Pass Book Requisition for Savings Account Customer
- Printing Of Customer Statement Of Account On Request to Various Customers
- Give Out Account Opening For To various Customers requested
INTERESTS: Reading ,listening to music and interacting with people
REFEREES
MR. OLU AJIMOKUNOLA
SHALOM INSURANCE BROKERS LTD
6/8 OGUNNUSI ROAD.
OMOLE- OGBA,
IKEJA
08023398985, 07061286430
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