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Homer, Frasier and Fonzie:
      Best practices in marketing
               healthcare to men




                   FRANKLINSTREET.COM
What We’ll Learn Today
• 4 reasons why you should market to men

• 3 ways to segment the male audience

• 14 examples of marketing to men

• 5 marketing to men best practices
4 Reasons Why You
  Should Market
Healthcare to Men
1: The Rise of Dad Moms
2: Changes in Masculinity
3: Age and the Internet
Pew Internet Study
4: High Healthcare Consumer
3 Simple Ways to Segment the Male
Healthcare Audience
3 Simple Ways to Segment the Male
Healthcare Audience
        Homer: sedentary lifestyle, high risk for
        heart disease, diabetes, stroke, stay-at-
        home dad sharing in home duties, errands,
        appointments.
        Frasier: e-hypochondriac, affluent, willing
        to travel to get “the best care possible,”
        desires premium brand status in all things,
        including healthcare.

        Fonzie: ignores warning signs, avoids
        medical help, prefers to “tough it out,”
        may/may not have spouse/mate in the
        home prompting him to care for himself.
Inspiration
Bros in Healthcare
Spring 2010




Is Heart Disease
in Your Genes?
Male Menopause:
Myth or Reality        Your
Doctors Leading
by Example
                   Guide to
[M E M ORI A L   HE A LT H C A RE S Y S TE M]   INSPIRE




                                                   for a Tune-Up
WHY DO MEN DIE YOUNGER THAN WOMEN? SOME REASONS MAY BE THAT THEY TEND
TO SMOKE AND CONSUME ALCOHOL MORE THAN WOMEN, ENGAGE IN RISKIER BEHAVIOR
AT WORK AND PLAY, AND ARE MORE RELUCTANT TO SEEK MEDICAL HELP.




men are about twice as likely to die in car accidents as
women, men account for 92 percent of workplace deaths, and
one in four dies from heart disease. More concern for safety
precautions and taking time for check-ups could change
these statistics.
  “Men can be stubborn, especially when it comes to their health,” says
Bill Moore Smith, M.D., board-certified family practice physician with
Memorial Health Partners. “Men are more likely to wait until they have serious
symptoms before going to the doctor. Early diagnosis and treatment
can prevent problems from developing into full-fledged chronic diseases.”

What to Gauge
“A few important screenings and periodic physician check-ups can help improve
anyone’s health,” Dr. Smith says.


*                                —The American Heart Association recommends
     everyone have a lipoprotein profile every five years beginning at age 20
     to measure and monitor all aspects of cholesterol.


*                                     —Beginning at age 20, have
     your blood pressure checked at least every two years.


*                                    —If you are not
     in a high risk category (see page 17), have a
     screening for colorectal cancer at age 50
     and every five to 10 years thereafter.


*                   —Most people over 45
     are tested for diabetes at routine
     physicals. If you have elevated
     cholesterol or blood pressure,
     or a family history of diabetes,
     ask your physician about earlier
     screenings.


*                       —Depression,
     anxiety, stress, and mood disorders
     can strike anyone. See page 8 for spe-
     cific symptoms of depression and speak
     with your physician if you feel you
     are depressed.


*                               —Talk with your
     physician about when to have a baseline prostate-
     specific antigen test and digital rectal exam and when to begin
     annual screenings. For more information, see page 16.
  To find a primary care physician, visit www.memorial.org and select                                         Bill Moore Smith, M.D.
“Find a Physician” or call (423) 495-CARE (2273) for a physician referral.
                                                                                                                                       3
INSPIRE [SPRING 10]




                Safe Grilling Strategies
      Keep                                                     Keep cooking
                                                               temperature
        grill                                                  below 325° F.
    and grates
      clean.
                                                             Bar the char—
                                                          cook meat until done
                                                                 but not
                                                                                    *                                 Create thin sauces
                                                                                         with citrus juices, broths, vinegars, fresh herbs
                                                                                         and spices (such as garlic, rosemary, basil, mint,
                                                                                         cilantro, and oregano), and olive or canola oil.
                                                               blackened.
            Keep raw
          meats chilled
         and separated
                                                                                    *                                 instead of ribs.


          from cooked
             foods.
                                                                                    *                                               —salmon,
                                                                                         tuna, shrimp, scallops, tilapia, or trout. Use cedar
                                                                                         planks to add a smoky flavor. Find planks in the
                                                                                         grilling section of most stores.




                                                                                    *    Lighten up that patty.
                                                                                         lean
                                                                                                                        lean ground beef with
                                                                                                                    or textured soy protein.



                                                                      Discard
                                                                                    *                        with poultry.



                     Mojo Grilling Sauce
                     ¼ cup                fresh orange juice
                                                                      leftover
                                                                     marinade.
                                                                                    *                       Almost any vegetable or fruit
                                                                                         can be grilled. Favorites include asparagus, corn-
                                                                                         on-the-cob, peppers, cherry tomatoes, onions,
                                                                                         mushrooms, eggplant, squash, potatoes, peaches,
       INGREDIENTS




                     ¼ cup                fresh lime juice                               pineapple, mangoes, nectarines, and bananas.
                     3 tablespoons        finely chopped fresh oregano



                                                                                    *
                     3 tablespoons        olive oil                                                              Creating colorful kabobs
                     2 tablespoons        finely chopped fresh parsley                    helps control meat portions, increases veggie and
                     1 teaspoon           ground cumin                                   fruit consumption, and reduces cooking time.
                     1 teaspoon           minced garlic



                                                                                    *
                     ½ teaspoon           coarsely ground black pepper
                     ¾ teaspoon           Kosher salt
                                                                                                              instead of
                                                                                         eight-plus ounces.                          Avoid
                     DIRECTIONS: Whisk all ingredients in a small bowl. For
                                                                                                                              grill flare-ups by
                     kabobs, marinate meat chunks two to four hours or overnight.
                                                                                    Want more healthy recipes for the          choosing lean
                     Skewer with vegetable chunks and grill uncovered over
                     medium, ash-covered coals, turning occasionally.               grill? Visit www.memorial.org, select     cuts of meat and
                                                                                    “inspire,” and then choose “blog.”          trimming fat.

                     NUTRITION FACTS Serving size: 1 tablespoon


                       26                    2.5 g                     53mg
6                    CALORIES                  FAT                    SODIUM
INSPIRE [SPRING 10]




                      Is It
                      Than a
                      MORE THAN HALF OF ALL MEN SNORE, WHICH CAN BE A SOURCE OF
                      FRUSTRATION AND EMBARRASSMENT. BUT SNORING MAY BE MORE
                      THAN A NUISANCE—IT MAY INDICATE A SERIOUS HEALTH CONDITION.

                      rodney Elliott, a pharmacy                      Viscomi, M.D., pulmonologist and medical
                      coordinator at Memorial Hospital, was           director of Memorial’s Regional Sleep
                      a chronic snorer for years, but he didn’t       Center. “Blocked airways woke him up
                      realize it was robbing him of sleep             nearly 200 times a night, and he wasn’t
                      every night.                                    getting the rest he needed.”
                        “During the day, I would fall asleep            Mr. Elliott spent another night at the
                      whenever I sat still; it was totally            Sleep Center to try a device that provided
                      involuntary, and I wasn’t even aware I was      continuous positive air pressure (CPAP),
                      doing it,” Mr. Elliott says. “My wife Crystal   and it made an amazing difference.
                      was always waking me up.”                         “I was euphoric,” he says. “I hadn’t felt
                         After falling asleep behind the wheel        that kind of energy for years.”
                      one day and driving into a tree, he ended up      That was 17 years ago, and today he doesn’t
                      in the Emergency Department at Memorial         go to sleep without his CPAP device.
                      and was told he couldn’t drive until he had
                                        a sleep study.                  “I found the nasal pillows that fit into
                                                                      the nostrils and are connected to the CPAP
                                                “Rodney’s snoring     machine to be much more comfortable
                                                was caused by         than the mask that fits over your nose and
                                                  obstructive         mouth,” Mr. Elliott says. “I wear them
                                                   sleep apnea,”      every night, never snore, and am wide
                                                    says Vincent      awake during the day.”




4
5 Best Practices in Marketing to Men

1. Offer the lure of control.

2. Men find the humor in their stereotypes but are also
more comfortable standing out.

3. Use the Internet as a “safe zone” for men to learn and
ask questions.

4. Cater to the male predisposition to hierarchies –
emphasize your physicians’ expertise, training,
recommendations.

5. Market to the man, appeal to the woman.
Final thoughts and questions
                    Kenya Gibson
                    Director of Client Services

                    facebook.com/franklinstreet
                    kgibson@franklinstreet.com
                    franklinstreet.com
                    gojunto.com (blog)




                          LET’S GO MAKE A DIFFERENCE

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Marketing men franklin_street_ishmpr

  • 1. Homer, Frasier and Fonzie: Best practices in marketing healthcare to men FRANKLINSTREET.COM
  • 2. What We’ll Learn Today • 4 reasons why you should market to men • 3 ways to segment the male audience • 14 examples of marketing to men • 5 marketing to men best practices
  • 3. 4 Reasons Why You Should Market Healthcare to Men
  • 4. 1: The Rise of Dad Moms
  • 5. 2: Changes in Masculinity
  • 6.
  • 7. 3: Age and the Internet
  • 10. 3 Simple Ways to Segment the Male Healthcare Audience
  • 11. 3 Simple Ways to Segment the Male Healthcare Audience Homer: sedentary lifestyle, high risk for heart disease, diabetes, stroke, stay-at- home dad sharing in home duties, errands, appointments. Frasier: e-hypochondriac, affluent, willing to travel to get “the best care possible,” desires premium brand status in all things, including healthcare. Fonzie: ignores warning signs, avoids medical help, prefers to “tough it out,” may/may not have spouse/mate in the home prompting him to care for himself.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 20.
  • 21.
  • 22. Spring 2010 Is Heart Disease in Your Genes? Male Menopause: Myth or Reality Your Doctors Leading by Example Guide to
  • 23. [M E M ORI A L HE A LT H C A RE S Y S TE M] INSPIRE for a Tune-Up WHY DO MEN DIE YOUNGER THAN WOMEN? SOME REASONS MAY BE THAT THEY TEND TO SMOKE AND CONSUME ALCOHOL MORE THAN WOMEN, ENGAGE IN RISKIER BEHAVIOR AT WORK AND PLAY, AND ARE MORE RELUCTANT TO SEEK MEDICAL HELP. men are about twice as likely to die in car accidents as women, men account for 92 percent of workplace deaths, and one in four dies from heart disease. More concern for safety precautions and taking time for check-ups could change these statistics. “Men can be stubborn, especially when it comes to their health,” says Bill Moore Smith, M.D., board-certified family practice physician with Memorial Health Partners. “Men are more likely to wait until they have serious symptoms before going to the doctor. Early diagnosis and treatment can prevent problems from developing into full-fledged chronic diseases.” What to Gauge “A few important screenings and periodic physician check-ups can help improve anyone’s health,” Dr. Smith says. * —The American Heart Association recommends everyone have a lipoprotein profile every five years beginning at age 20 to measure and monitor all aspects of cholesterol. * —Beginning at age 20, have your blood pressure checked at least every two years. * —If you are not in a high risk category (see page 17), have a screening for colorectal cancer at age 50 and every five to 10 years thereafter. * —Most people over 45 are tested for diabetes at routine physicals. If you have elevated cholesterol or blood pressure, or a family history of diabetes, ask your physician about earlier screenings. * —Depression, anxiety, stress, and mood disorders can strike anyone. See page 8 for spe- cific symptoms of depression and speak with your physician if you feel you are depressed. * —Talk with your physician about when to have a baseline prostate- specific antigen test and digital rectal exam and when to begin annual screenings. For more information, see page 16. To find a primary care physician, visit www.memorial.org and select Bill Moore Smith, M.D. “Find a Physician” or call (423) 495-CARE (2273) for a physician referral. 3
  • 24. INSPIRE [SPRING 10] Safe Grilling Strategies Keep Keep cooking temperature grill below 325° F. and grates clean. Bar the char— cook meat until done but not * Create thin sauces with citrus juices, broths, vinegars, fresh herbs and spices (such as garlic, rosemary, basil, mint, cilantro, and oregano), and olive or canola oil. blackened. Keep raw meats chilled and separated * instead of ribs. from cooked foods. * —salmon, tuna, shrimp, scallops, tilapia, or trout. Use cedar planks to add a smoky flavor. Find planks in the grilling section of most stores. * Lighten up that patty. lean lean ground beef with or textured soy protein. Discard * with poultry. Mojo Grilling Sauce ¼ cup fresh orange juice leftover marinade. * Almost any vegetable or fruit can be grilled. Favorites include asparagus, corn- on-the-cob, peppers, cherry tomatoes, onions, mushrooms, eggplant, squash, potatoes, peaches, INGREDIENTS ¼ cup fresh lime juice pineapple, mangoes, nectarines, and bananas. 3 tablespoons finely chopped fresh oregano * 3 tablespoons olive oil Creating colorful kabobs 2 tablespoons finely chopped fresh parsley helps control meat portions, increases veggie and 1 teaspoon ground cumin fruit consumption, and reduces cooking time. 1 teaspoon minced garlic * ½ teaspoon coarsely ground black pepper ¾ teaspoon Kosher salt instead of eight-plus ounces. Avoid DIRECTIONS: Whisk all ingredients in a small bowl. For grill flare-ups by kabobs, marinate meat chunks two to four hours or overnight. Want more healthy recipes for the choosing lean Skewer with vegetable chunks and grill uncovered over medium, ash-covered coals, turning occasionally. grill? Visit www.memorial.org, select cuts of meat and “inspire,” and then choose “blog.” trimming fat. NUTRITION FACTS Serving size: 1 tablespoon 26 2.5 g 53mg 6 CALORIES FAT SODIUM
  • 25. INSPIRE [SPRING 10] Is It Than a MORE THAN HALF OF ALL MEN SNORE, WHICH CAN BE A SOURCE OF FRUSTRATION AND EMBARRASSMENT. BUT SNORING MAY BE MORE THAN A NUISANCE—IT MAY INDICATE A SERIOUS HEALTH CONDITION. rodney Elliott, a pharmacy Viscomi, M.D., pulmonologist and medical coordinator at Memorial Hospital, was director of Memorial’s Regional Sleep a chronic snorer for years, but he didn’t Center. “Blocked airways woke him up realize it was robbing him of sleep nearly 200 times a night, and he wasn’t every night. getting the rest he needed.” “During the day, I would fall asleep Mr. Elliott spent another night at the whenever I sat still; it was totally Sleep Center to try a device that provided involuntary, and I wasn’t even aware I was continuous positive air pressure (CPAP), doing it,” Mr. Elliott says. “My wife Crystal and it made an amazing difference. was always waking me up.” “I was euphoric,” he says. “I hadn’t felt After falling asleep behind the wheel that kind of energy for years.” one day and driving into a tree, he ended up That was 17 years ago, and today he doesn’t in the Emergency Department at Memorial go to sleep without his CPAP device. and was told he couldn’t drive until he had a sleep study. “I found the nasal pillows that fit into the nostrils and are connected to the CPAP “Rodney’s snoring machine to be much more comfortable was caused by than the mask that fits over your nose and obstructive mouth,” Mr. Elliott says. “I wear them sleep apnea,” every night, never snore, and am wide says Vincent awake during the day.” 4
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  • 32. 5 Best Practices in Marketing to Men 1. Offer the lure of control. 2. Men find the humor in their stereotypes but are also more comfortable standing out. 3. Use the Internet as a “safe zone” for men to learn and ask questions. 4. Cater to the male predisposition to hierarchies – emphasize your physicians’ expertise, training, recommendations. 5. Market to the man, appeal to the woman.
  • 33. Final thoughts and questions Kenya Gibson Director of Client Services facebook.com/franklinstreet kgibson@franklinstreet.com franklinstreet.com gojunto.com (blog) LET’S GO MAKE A DIFFERENCE