tips & trends:

P os i t i o n i n g your P h ys i c i a n s
      as E v e ry day E x pe rts




                                           ©Henson Consulting
Jennifer Boroff   Victoria Gestner
Media Relations   Media Relations
Pediatrics, ENT   Audiology, Arthroscopy




                                           2
Who We Are


   •	 Henson Consulting (HC) is a boutique public relations and
      communications firm dedicated to providing clients with
      unparalleled Strategy, Creativity and Results
   •	 We are comprised of former big agency talent without the
      bureaucracy or price tag often associated with most agencies
   •	 We are proud to work with a select group of high-profile
      national and regional clients
   •	 We are known for our big ideas, bold thinking and for
      creating and implementing innovative, buzz-worthy projects
      and programs
   •	 HC recently was honored by PR News with the national
      award of “Small PR Firm of the Year” for 2012.


                                                                     3
Capabilities


      •	 Brand positioning         •	 Crisis communications
      •	 Consumer marketing        •	 Corporate reputation
      •	 Cause-related marketing      management
      •	 Celebrity/entertainment   •	 Foundation/
         marketing                    non-profit support
      •	 Media relations           •	 Graphic design
      •	 Business-to-business      •	 Video production
         communications            •	 Social networking
      •	 Event management          •	 Website development
      •	 Community relations       •	 Internal communications




                                                                4
Consumer Agency Perspective




                      TM




                              5
The Challenge
       A great chasm often exists between
            physicians and the media


                   The Goal
Bridge the divide between highly technical medical
  knowledge and information the public can use




                                                     6
This webinar will cover:



           •	 Learning your physician’s passions
           •	 Developing compelling tips
           •	 Thinking seasonally
           •	 Getting visual
           •	 Planning ahead




                                                   7
Physician Passions                     Learning Your Physician’s Passions



   •	 Doctors have invested
      decades in their specialties
   •	 They very aware of how their
      work is perceived and of their
      competitors
   •	 Medical passions generally
      aren’t media friendly
   •	 The profitable services they
      provide matter most




                                                                            8
Translate Passion to PR                Learning Your Physician’s Passions



   •	 Invite your physician to share
      his/her passions, face-to-face
   •	 Get an understanding of their
      central career goals
   •	 Encourage them to elaborate
      on trends they’ve observed
   •	 Fully understand the most
      lucrative arms of their work




                                                                            9
Approachable Content                 Developing Compelling Tips



   •	 Presenting your doctor as an
      expert is priority one
   •	 But media also needs content
      that’s user friendly
   •	 Doctors are solution based
      and don’t always think in
      lifestyle terms
   •	 Tips channel knowledge into
      action and bridge the gap




                                                                  10
Develop Compelling Tips                    Developing Compelling Tips



   •	 Shoot for 5 tips: Provides variety
      that gives the media options
   •	 Do’s and Don’ts give concise
      advice that’s memorable
   •	 Keep target audiences in
      mind (athletes, working
      professionals, moms)
   •	 Let verbs take the lead to
      create authoritative imperatives




                                                                        11
Seasonal Appeal                            Thinking Seasonally



   •	 Editorial content above all
      must be timely
   •	 Each seasonal change provides
      new media opportunities
   •	 Seasons spur lifestyle transitions
      with medical implications
   •	 Physicians ground seasonal
      angles sometimes seen as “fluffy”




                                                                 12
Work Your Angles               Thinking Seasonally




   •	 Fall:
      Allergies, Marathons
   •	 Winter:
      Colds/Flu, Ice Dangers
   •	 Spring:
      Injuries, Training
   •	 Summer:
      Outdoors, Travel




                                                     13
Let’s Get Visual                    Getting Visual



    •	 More individuals consume
       TV media than print
    •	 But medical jargon is hard
       to visualize
    •	 Live demonstrations create
       memorable pictures
    •	 Expert opinions anchor
       segments




                                                     14
Visual Cues                              Getting Visual



   •	 Build a segment around
      relatable props
   •	 Consider a physical
      demonstrations with
      athletic angles
   •	 When leveraging patients
      on camera, screen with care
   •	 Offer a story arch with multiple
      locations (home, hospital,
      playground)



                                                          15
Always Plan Ahead                                                                                                                                                            Planning Ahead



   •	 Magazine placements have
      great staying power                                                                Be Fit. Be Fabulous. Be in SHAPE.



                                       2012 Editorial Calendar

   •	 National publications plan       January
                                       New Year, New You!
                                       •	Special:	Style Resolutions
                                       •	Fitness:	Motivating Fitness Routines
                                       •	Beauty:	The Active Girl’s Guide to Hair
                                       •	Food:	Lighten Up Your Lunch (Sandwiches)
                                                                                              April
                                                                                              Spring Forward/Spring Recipe Special
                                                                                              •	Special:	Recipes
                                                                                              •	Fitness:	SHAPE’s Annual Shoe Awards
                                                                                              •	Beauty:	Green Your Routine
                                                                                              •	Food:	Throw a Greener Party




      6 months out
                                       •	Health:	Get a Good Night’s Sleep                     •	Health:	Spring Clean Your Appliances
                                       Closing Date: 11/2/11    On-Sale Date: 12/26/11        Closing Date: 2/1/12       On-Sale Date: 3/26/12




                                       February                                               May
                                       The Love Your SHAPE Issue                              Summer Spectacular
                                       •	Special:	SHAPE/Men’s Fitness Sex Survey Results      •	Special:	Sun Smart Awards
                                       •	Fitness:	Couples Workouts                            •	Fitness:	Outdoor Workouts That Firm and Burn
                                       •	Beauty:	Sexy Skin                                    •	Beauty:	Nail It!




   •	 Editorial calendars allow
                                       •	Style:	Lingerie for Every Body Type                  •	Style:	Swimsuits that Fit (and Flatter) Every Figure
                                                                                                             AARP THE MAGAZINE | advertise.aarp.org
                                       •	Food:	Guilt-Free Superbowl Snacks                    •	Food:	Cinco De Mayo Made Healthy
                                       •	Health:	Women and Heart Disease                      •	Health:	Boost Your Body Image
                                       Closing Date: 12/7/11    On-Sale Date: 1/30/12         Closing Date: 2/29/12      On-Sale Date: 4/23/12




                                       March                                                  June


      you to be strategic
                                                                                                                                                                 Editorial Calendar 2012
                                       Sexiest Bodies in Hollywood                            The Bikini Body Issue
                                       •	Special:	The Hottest Body in Hollywood               •	Special:	The Culmination of SHAPE’s 3-Month
                                       •	Fitness:	Celebrity Trainer Workouts                    Action-Oriented Diet and Fitness Plan,
                                       •	Beauty:	The Perfect Canvas: A Guide to                 The Bikini Body Countdown                 AARP The Magazine is written exclusively for 50+ Americans seeking to enhance
                                                                                              •	Fitness:	Tone Your Trouble Zones
                                         Foundation, Primers, And More!                                                                   their quality of life as they age. Strong service journalism, compelling storytelling,
                                       •	Food:	Recipes from Celeb-Owned Restaurants           •	Beauty:	No-Fuss Summer Beauty
                                                                                                                                          first-person essays and celebrity profiles are presented in a warm, vibrant and
                                       •	The	Skinny	On:	St. Patty’s Day                       •	Food:	Foods That Fight Belly Fat
                                                                                              •	Health:	Migraines
                                                                                                                                          inviting format that encourages readers to reflect, engage and enjoy.
                                       •	Health:	Depression
                                       Closing Date: 2/1/12     On-Sale Date: 3/26/12         Closing Date: 3/28/12      On-Sale Date: 5/28/12




   •	 Editors appreciate thoughtful,
                                                                                                            DECEMBER/JANUARY                                    FEBUARY/MARCH                     APRIL/MAY
                                                                                              Contact Your SHAPE Sales Representative at 212.545.4800
                                                                                                                                                                Heart Health Month
                                                                                                            HEALTH                                     HEALTH                                     HEALTH
                                                                                                            Health Report Painkillers                  Health Report Lab Results Decoded          Health Report Joint Pain/Tendinosis
                                                                                                            Nutrition/Food The Good Nut                Nutrition/Food What is Gluten?             Nutrition/Food Smart Snacking
                                                                                                            Dr. Oz–Feel Your Best                      Dr. Oz–Feel Your Best                      Family Health




      useful content
                                                                                                            24 Hours to a Longer Life                  Women’s Heart Health                       Dr. Oz–Feel Your Best
                                                                                                            Article Your Personality and How it        Family Health Sleep Apnea                  Latest Treatments on Snoring
                                                                                                            Affects Your Weight                        Article Age-Proof Your Brain               Article The War on Cancer
                                                                                                                                                                                                  40 Years Later
                                                                                                            FINANCE                                    FINANCE
                                                                                                            Money Report How Good                      Money Report Time Banking                  FINANCE
                                                                                                            Are Your Financial Instincts?                                                         Money Report
                                                                                                                                                       Liz Weston–My Two Cents
                                                                                                            Liz Weston–My Two Cents Readers’           Medical Care On Sale                       Social Security Update
                                                                                                            Most Pressing Money-Related Queries                                                   Liz Weston–My Two Cents
                                                                                                                                                       Ron Burley–On Your Side
                                                                                                            Ron Burley–On Your Side                    Readers’ Customer-Service Issues           Cost of Good Financial Advice
                                                                                                            Readers’ Customer-Service Issues                                                      Ron Burley–On Your Side
                                                                                                                                                       Article The War on Savers
                                                                                                            Articles                                                                              Readers’ Customer-Service Issues
                                                                                                            Stretching Your Nest Egg                                                              Article Helping Parents with Money
                                                                                                                                                       TRAVEL/LEISURE
                                                                                                            Game Plan for a Good                                                                  Management as They Age
                                                                                                                                                       Food/Home
                                                                                                            Retirement
                                                                                                                                                       Intimate Entertaining at Home
                                                                                                                                                                                                  TRAVEL/LEISURE
                                                                                                            TRAVEL/LEISURE                             Entertainment Books/Movies
                                                                                                                                                                                                  Food
                                                                                                            Food/Home Christmas Cookies,               Travel The Best Sunsets in America         Cinco de Mayo Celebration
                                                                                                            or The Joys of Having an                   Peter Greenberg–Value Travel               Entertainment Books/Movies
                                                                                                            Adventurous Palate                         Five Places Around the Globe
                                                                                                                                                       Where The Dollar is Still King             Travel Great Gardens of America
                                                                                                            Entertainment Books/Movies
                                                                                                                                                                                                  Peter Greenberg–Value Travel
                                                                                                            Travel Cruising
                                                                                                                                                       FEATURES                                   Article Retreats
                                                                                                            Peter Greenberg–Value Travel
                                                                                                                                                         Movies for Grownups Annual
                                                                                                                                                       Entertainment Editorial Franchise
                                                                                                            FEATURES
                                                                                                               Inspire Awards Annual Editorial
                                                                                                            Franchise Honoring 10 People Who
                                                                                                            Make a Difference



                                                                                                            LEARN MORE 646.521.2500 / advertise@aarp.org

                                                                                                                                                                                                                                        11/11




                                                                                                                                                                                                                                                16
Make No Small Plans                                                                              Planning Ahead



   •	 Create a list of targeted
      publications
   •	 Obtain their editorial calendars
   •	 Scour for themes that match
      up with existing pitches and                                             Midwest ENT & Hearing




      passions
                                                                        Editorial Calendar Opportunities 2012

                                         Publication       Month           Pitch        Topic                        Practice/Pitch Idea
                                                           Published       Trigger
                                         Reader’s Digest   February        November     Health (cancer, heart        ENT: 5 signs
                                                                                        disease, diabetes, stress,   Hearing: 5 signs
                                                                                        sleep, memory and more)
                                         Ladies Home       February        November     Special: The Health Issue    Hearing: Women and
                                         Journal                                                                     hearing loss




   •	 Build relationships with an eye
                                         Parents           March           November     Your Child Health:           ENT: Allergy
                                                                                        Seasonal Allergies
                                         Reader’s Digest   April           December     Health/Wellness: Control     ENT: Allergy related and
                                                                                        Your Allergies: The          letting the outside in
                                                                                        Latest, Greatest Sneeze
                                                                                        Relievers
                                         O                 May             January      Aging                        Hearing: Women and



      toward ongoing spotlights
                                                                                                                     hearing loss
                                         Better Homes &    May             January      Health: Seasonal             ENT: Allergies
                                         Gardens                                        Allergies
                                         Ladies Home       May             January      Health: Asthma               ENT: New pitch
                                         Journal
                                         Shape             June            February     Health: Migraines            ENT: New pitch
                                         Newsweek          July 18         May          Health                       Hearing: Women and
                                                                                                                     hearing loss
                                         Shape             July            March        Health: Make the Best of     New pitch
                                                                                        Your Doctor’s Visit
                                         Parents           July            March        “little insomniacs”          ENT: SBD, Hulett
                                         Better Homes &    July            March        Summer Health                Hearing: McLorn
                                         Gardens
                                         Ladies Home       August          April        Health: Sleep Disorders      ENT: SBD, Hulett
                                         Journal
                                         Family Circle     August          April        Hidden Health Triggers       ENT: Allergies, Banas
                                         Parents           August          April        Fixing Speech Quirks         Hearing
                                         Shape             August          April        Healthy Travel Guide         Donzelli
                                         Reader’s Digest   August          April        “How Healthy is Your         Hearing: “loudest pitch”
                                                                                        City?”
                                         Family Circle     September       May          Back-to-school Health        ENT: food allergies
                                                                                        Guide                        Hearing: testing/check-
                                                                                                                     up
                                         Newsweek          October 31      August       Health                       Hearing: Signs to watch
                                                                                                                     for hearing loss and how
                                                                                                                     to talk to a loved one
                                         Newsweek          December 5      September    Health                       Migraines: New pitch




                                                                                                                                                17
Any Questions?

     Jennifer Boroff
     jennifer@hensonconsulting.com
     @JenBoroff

     Victoria Gestner
     victoria@hensonconsulting.com
     @VictoriaGestner



     www.hensonconsulting.com



                                     18
Thank You!

     Jennifer Boroff
     jennifer@hensonconsulting.com
     @JenBoroff

     Victoria Gestner
     victoria@hensonconsulting.com
     @VictoriaGestner



     www.hensonconsulting.com



                                     19

ISHMPR Webinar -- Positioning Your Physicians As Everyday Experts

  • 1.
    tips & trends: Pos i t i o n i n g your P h ys i c i a n s as E v e ry day E x pe rts ©Henson Consulting
  • 2.
    Jennifer Boroff Victoria Gestner Media Relations Media Relations Pediatrics, ENT Audiology, Arthroscopy 2
  • 3.
    Who We Are • Henson Consulting (HC) is a boutique public relations and communications firm dedicated to providing clients with unparalleled Strategy, Creativity and Results • We are comprised of former big agency talent without the bureaucracy or price tag often associated with most agencies • We are proud to work with a select group of high-profile national and regional clients • We are known for our big ideas, bold thinking and for creating and implementing innovative, buzz-worthy projects and programs • HC recently was honored by PR News with the national award of “Small PR Firm of the Year” for 2012. 3
  • 4.
    Capabilities • Brand positioning • Crisis communications • Consumer marketing • Corporate reputation • Cause-related marketing management • Celebrity/entertainment • Foundation/ marketing non-profit support • Media relations • Graphic design • Business-to-business • Video production communications • Social networking • Event management • Website development • Community relations • Internal communications 4
  • 5.
  • 6.
    The Challenge A great chasm often exists between physicians and the media The Goal Bridge the divide between highly technical medical knowledge and information the public can use 6
  • 7.
    This webinar willcover: • Learning your physician’s passions • Developing compelling tips • Thinking seasonally • Getting visual • Planning ahead 7
  • 8.
    Physician Passions Learning Your Physician’s Passions • Doctors have invested decades in their specialties • They very aware of how their work is perceived and of their competitors • Medical passions generally aren’t media friendly • The profitable services they provide matter most 8
  • 9.
    Translate Passion toPR Learning Your Physician’s Passions • Invite your physician to share his/her passions, face-to-face • Get an understanding of their central career goals • Encourage them to elaborate on trends they’ve observed • Fully understand the most lucrative arms of their work 9
  • 10.
    Approachable Content Developing Compelling Tips • Presenting your doctor as an expert is priority one • But media also needs content that’s user friendly • Doctors are solution based and don’t always think in lifestyle terms • Tips channel knowledge into action and bridge the gap 10
  • 11.
    Develop Compelling Tips Developing Compelling Tips • Shoot for 5 tips: Provides variety that gives the media options • Do’s and Don’ts give concise advice that’s memorable • Keep target audiences in mind (athletes, working professionals, moms) • Let verbs take the lead to create authoritative imperatives 11
  • 12.
    Seasonal Appeal Thinking Seasonally • Editorial content above all must be timely • Each seasonal change provides new media opportunities • Seasons spur lifestyle transitions with medical implications • Physicians ground seasonal angles sometimes seen as “fluffy” 12
  • 13.
    Work Your Angles Thinking Seasonally • Fall: Allergies, Marathons • Winter: Colds/Flu, Ice Dangers • Spring: Injuries, Training • Summer: Outdoors, Travel 13
  • 14.
    Let’s Get Visual Getting Visual • More individuals consume TV media than print • But medical jargon is hard to visualize • Live demonstrations create memorable pictures • Expert opinions anchor segments 14
  • 15.
    Visual Cues Getting Visual • Build a segment around relatable props • Consider a physical demonstrations with athletic angles • When leveraging patients on camera, screen with care • Offer a story arch with multiple locations (home, hospital, playground) 15
  • 16.
    Always Plan Ahead Planning Ahead • Magazine placements have great staying power Be Fit. Be Fabulous. Be in SHAPE. 2012 Editorial Calendar • National publications plan January New Year, New You! • Special: Style Resolutions • Fitness: Motivating Fitness Routines • Beauty: The Active Girl’s Guide to Hair • Food: Lighten Up Your Lunch (Sandwiches) April Spring Forward/Spring Recipe Special • Special: Recipes • Fitness: SHAPE’s Annual Shoe Awards • Beauty: Green Your Routine • Food: Throw a Greener Party 6 months out • Health: Get a Good Night’s Sleep • Health: Spring Clean Your Appliances Closing Date: 11/2/11 On-Sale Date: 12/26/11 Closing Date: 2/1/12 On-Sale Date: 3/26/12 February May The Love Your SHAPE Issue Summer Spectacular • Special: SHAPE/Men’s Fitness Sex Survey Results • Special: Sun Smart Awards • Fitness: Couples Workouts • Fitness: Outdoor Workouts That Firm and Burn • Beauty: Sexy Skin • Beauty: Nail It! • Editorial calendars allow • Style: Lingerie for Every Body Type • Style: Swimsuits that Fit (and Flatter) Every Figure AARP THE MAGAZINE | advertise.aarp.org • Food: Guilt-Free Superbowl Snacks • Food: Cinco De Mayo Made Healthy • Health: Women and Heart Disease • Health: Boost Your Body Image Closing Date: 12/7/11 On-Sale Date: 1/30/12 Closing Date: 2/29/12 On-Sale Date: 4/23/12 March June you to be strategic Editorial Calendar 2012 Sexiest Bodies in Hollywood The Bikini Body Issue • Special: The Hottest Body in Hollywood • Special: The Culmination of SHAPE’s 3-Month • Fitness: Celebrity Trainer Workouts Action-Oriented Diet and Fitness Plan, • Beauty: The Perfect Canvas: A Guide to The Bikini Body Countdown AARP The Magazine is written exclusively for 50+ Americans seeking to enhance • Fitness: Tone Your Trouble Zones Foundation, Primers, And More! their quality of life as they age. Strong service journalism, compelling storytelling, • Food: Recipes from Celeb-Owned Restaurants • Beauty: No-Fuss Summer Beauty first-person essays and celebrity profiles are presented in a warm, vibrant and • The Skinny On: St. Patty’s Day • Food: Foods That Fight Belly Fat • Health: Migraines inviting format that encourages readers to reflect, engage and enjoy. • Health: Depression Closing Date: 2/1/12 On-Sale Date: 3/26/12 Closing Date: 3/28/12 On-Sale Date: 5/28/12 • Editors appreciate thoughtful, DECEMBER/JANUARY FEBUARY/MARCH APRIL/MAY Contact Your SHAPE Sales Representative at 212.545.4800 Heart Health Month HEALTH HEALTH HEALTH Health Report Painkillers Health Report Lab Results Decoded Health Report Joint Pain/Tendinosis Nutrition/Food The Good Nut Nutrition/Food What is Gluten? Nutrition/Food Smart Snacking Dr. Oz–Feel Your Best Dr. Oz–Feel Your Best Family Health useful content 24 Hours to a Longer Life Women’s Heart Health Dr. Oz–Feel Your Best Article Your Personality and How it Family Health Sleep Apnea Latest Treatments on Snoring Affects Your Weight Article Age-Proof Your Brain Article The War on Cancer 40 Years Later FINANCE FINANCE Money Report How Good Money Report Time Banking FINANCE Are Your Financial Instincts? Money Report Liz Weston–My Two Cents Liz Weston–My Two Cents Readers’ Medical Care On Sale Social Security Update Most Pressing Money-Related Queries Liz Weston–My Two Cents Ron Burley–On Your Side Ron Burley–On Your Side Readers’ Customer-Service Issues Cost of Good Financial Advice Readers’ Customer-Service Issues Ron Burley–On Your Side Article The War on Savers Articles Readers’ Customer-Service Issues Stretching Your Nest Egg Article Helping Parents with Money TRAVEL/LEISURE Game Plan for a Good Management as They Age Food/Home Retirement Intimate Entertaining at Home TRAVEL/LEISURE TRAVEL/LEISURE Entertainment Books/Movies Food Food/Home Christmas Cookies, Travel The Best Sunsets in America Cinco de Mayo Celebration or The Joys of Having an Peter Greenberg–Value Travel Entertainment Books/Movies Adventurous Palate Five Places Around the Globe Where The Dollar is Still King Travel Great Gardens of America Entertainment Books/Movies Peter Greenberg–Value Travel Travel Cruising FEATURES Article Retreats Peter Greenberg–Value Travel Movies for Grownups Annual Entertainment Editorial Franchise FEATURES Inspire Awards Annual Editorial Franchise Honoring 10 People Who Make a Difference LEARN MORE 646.521.2500 / advertise@aarp.org 11/11 16
  • 17.
    Make No SmallPlans Planning Ahead • Create a list of targeted publications • Obtain their editorial calendars • Scour for themes that match up with existing pitches and Midwest ENT & Hearing passions Editorial Calendar Opportunities 2012 Publication Month Pitch Topic Practice/Pitch Idea Published Trigger Reader’s Digest February November Health (cancer, heart ENT: 5 signs disease, diabetes, stress, Hearing: 5 signs sleep, memory and more) Ladies Home February November Special: The Health Issue Hearing: Women and Journal hearing loss • Build relationships with an eye Parents March November Your Child Health: ENT: Allergy Seasonal Allergies Reader’s Digest April December Health/Wellness: Control ENT: Allergy related and Your Allergies: The letting the outside in Latest, Greatest Sneeze Relievers O May January Aging Hearing: Women and toward ongoing spotlights hearing loss Better Homes & May January Health: Seasonal ENT: Allergies Gardens Allergies Ladies Home May January Health: Asthma ENT: New pitch Journal Shape June February Health: Migraines ENT: New pitch Newsweek July 18 May Health Hearing: Women and hearing loss Shape July March Health: Make the Best of New pitch Your Doctor’s Visit Parents July March “little insomniacs” ENT: SBD, Hulett Better Homes & July March Summer Health Hearing: McLorn Gardens Ladies Home August April Health: Sleep Disorders ENT: SBD, Hulett Journal Family Circle August April Hidden Health Triggers ENT: Allergies, Banas Parents August April Fixing Speech Quirks Hearing Shape August April Healthy Travel Guide Donzelli Reader’s Digest August April “How Healthy is Your Hearing: “loudest pitch” City?” Family Circle September May Back-to-school Health ENT: food allergies Guide Hearing: testing/check- up Newsweek October 31 August Health Hearing: Signs to watch for hearing loss and how to talk to a loved one Newsweek December 5 September Health Migraines: New pitch 17
  • 18.
    Any Questions? Jennifer Boroff jennifer@hensonconsulting.com @JenBoroff Victoria Gestner victoria@hensonconsulting.com @VictoriaGestner www.hensonconsulting.com 18
  • 19.
    Thank You! Jennifer Boroff jennifer@hensonconsulting.com @JenBoroff Victoria Gestner victoria@hensonconsulting.com @VictoriaGestner www.hensonconsulting.com 19