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Market
Segmentation,
Target Marketing &
Positioning
Market Segmentation
Market – A market is an aggregate of people
who, as individual or organization, have need for the
products and services & who have ability ,willingness,
& authority to purchase such products.
Segment- is a sub group of customers who share
similar set of needs & wants.
Market Segmentation
The market segmentation is a process of dividing
the market into market segments within which
customer share one or more characteristics that
cause them to similar products/services needs so
that a distinct marketing mix can be offered to a
particular segment & profit to marketer.
1
1
1
2
3
3
3
B
B B
A
A
1B
IA
1A
2B
3B
3A
No market
segmentation
Complete
segmentation
Market segmentation
by income classes
1,2 & 3
Market segmentation
by age classes
A & B
Market segmentation
by income- age class
Different segmentations of a market
Levels of Market Segmentation
1.Segment Marketing: Identifying the buyers who differ
according to their wants ,purchasing power, geographical
locations buying attitude & behavior.
2.Niche marketing: subdividing an existing segment by
introducing more defining characteristics
3.Local marketing : serving a set of local customer by
giving a marketing programme according to the needs ,
wants, lifestyles of a particular locality
4.Individual marketing : “segments of one”-
Objectives of marketing
segmentation
 Homogeneous grouping
 Identifying priorities
 A more precise definition of the market
 Determining purchase potential
 A more effective marketing programme
 Better assessment of the competition
 Better allocation of resources
Requirements
for an effective segmentation
1. Identifiable
2. Measurable
3. Accessible
4. Responsiveness
5. Significant
6. substantiable
Reasons for the development of
market segmentation
1. Customer oriented concept
2. Technological advancement
3. Cost reducing technique
4. Increase in purchasing power
5. Increase in competition
Patterns of Market Segmentation
1. Homogeneous preferences: where all customers
have roughly the same preferences.
2. Diffused preferences : consumer vary greatly in
their
preferences
3 Clustered preferences: called as natural market . In
this market ,distinct preference clusters are revealed.
creaminess
sweetness
Homogeneous Preference
-no natural segments
-all buyers have same preference
Patterns of Market
Segmentation
creaminess
sweetness
Diffused Preference
-no pattern (…or poor research)
-take center position
creaminess
sweetness
Clustered Preference
-natural segments
-increases as number of competitors increases
Segmentation analysis
Consumer characteristics
personal
Geographic
Demographic
Psychographic
Consumer responses
product
Benefits
Usage
loyalty
occasion

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marketing management module 4.ppt