Maria Torres-Rosa has over 15 years of experience in loss prevention, risk management, and security roles for major retail organizations. She is currently a Regional Risk Partner overseeing loss prevention functions across 210 locations along the East Coast. Previously, she held district manager roles with Sears and Gap/Old Navy, reducing shrink and improving safety compliance. She has a record of developing talent and building partnerships across organizations.
Thomas Trebesh is a human resources professional with over 40 years of experience in HR leadership roles. He has held positions such as Vice President of HR and Chief HR Officer at large retail and supermarket companies. His experience includes restructuring HR departments, reducing costs, ensuring compliance, developing training programs, and maintaining positive employee relations. He holds an MBA in HR management and has served on various boards related to employment.
Luvuyo Sydwell Mfecane has extensive experience in legal consulting, human resources management, supply chain management, and marketing. He holds a LL.M in Commercial Law from the University of Derby and a B-Tech/Honours Degree in Public Management. His areas of expertise include business crime, company law, commercial theories, international banking law, and international economic law.
Maxohlhaut has over 10 years of experience in financial crime compliance and internal auditing. They currently work as an Audit Leader for Wells Fargo focusing on BSA/AML compliance and remediation efforts to address regulatory consent orders. Previously, they worked as a Senior Global Financial Crime Compliance Specialist at Bank of America conducting complex fraud investigations, identifying control weaknesses, and facilitating suspicious activity reporting. Maxohlhaut also has experience in internal auditing, process improvement, risk-based auditing, and ensuring Sarbanes-Oxley compliance during audit rotations at Bank of America. They hold a Bachelors degree in Business Administration and are a Certified Fraud Examiner with additional Lean and Six
Martin Omokhape Agbugui has over 15 years of experience in financial analysis, risk assessment, credit underwriting, and customer service. He is currently a Consumer Loan Underwriter at Wells Fargo, where he evaluates loan applications, conducts risk analysis, and ensures documentation compliance. Previously, he held underwriting roles at JP Morgan Chase and Credit Acceptance, and worked in collections and customer service at Chrysler Financial Services, where he exceeded performance goals.
Vincent Chiera Jr. has over 12 years of experience in business management, team development, and exceeding metrics and goals. He has a track record of success in account retention, facilitating agreements, and mentoring team members. Currently he is a Federal Account Relationship Manager at W.W. Grainger, Inc. where he manages over $4 million in annual sales. Previously he was an Onsite Services Consultant at Grainger where he expanded dedicated on-site services by 325% and increased ROI for three consecutive years. He has a B.S. in Economics from Florida Atlantic University.
Courtney D. Hill has over 10 years of experience in commercial lending and business development. She is currently participating in GE Capital's prestigious 2-year leadership development program, where she has taken on roles managing marketing and customer relationships. Prior to GE, she worked at Wells Fargo for over 6 years, where she was a top SBA banker and branch manager. She holds an MBA from Georgia State University and a Bachelor's degree from Emory University.
Anthony Introna is seeking a senior management position at a leading financial institution. He has 20 years of experience in banking and financial management roles. Most recently, he worked as the Branch Manager for PNC Bank for over 5 years, where he improved branch performance and developed marketing strategies. Prior to that, he was the Senior Store Manager for Metro Bank for over 2 years, growing deposits and increasing the store's ranking. He also has extensive experience as President and CFO of an international manufacturing company, where he managed finances, strategic planning, and two branch offices.
Thomas Trebesh is a human resources professional with over 40 years of experience in HR leadership roles. He has held positions such as Vice President of HR and Chief HR Officer at large retail and supermarket companies. His experience includes restructuring HR departments, reducing costs, ensuring compliance, developing training programs, and maintaining positive employee relations. He holds an MBA in HR management and has served on various boards related to employment.
Luvuyo Sydwell Mfecane has extensive experience in legal consulting, human resources management, supply chain management, and marketing. He holds a LL.M in Commercial Law from the University of Derby and a B-Tech/Honours Degree in Public Management. His areas of expertise include business crime, company law, commercial theories, international banking law, and international economic law.
Maxohlhaut has over 10 years of experience in financial crime compliance and internal auditing. They currently work as an Audit Leader for Wells Fargo focusing on BSA/AML compliance and remediation efforts to address regulatory consent orders. Previously, they worked as a Senior Global Financial Crime Compliance Specialist at Bank of America conducting complex fraud investigations, identifying control weaknesses, and facilitating suspicious activity reporting. Maxohlhaut also has experience in internal auditing, process improvement, risk-based auditing, and ensuring Sarbanes-Oxley compliance during audit rotations at Bank of America. They hold a Bachelors degree in Business Administration and are a Certified Fraud Examiner with additional Lean and Six
Martin Omokhape Agbugui has over 15 years of experience in financial analysis, risk assessment, credit underwriting, and customer service. He is currently a Consumer Loan Underwriter at Wells Fargo, where he evaluates loan applications, conducts risk analysis, and ensures documentation compliance. Previously, he held underwriting roles at JP Morgan Chase and Credit Acceptance, and worked in collections and customer service at Chrysler Financial Services, where he exceeded performance goals.
Vincent Chiera Jr. has over 12 years of experience in business management, team development, and exceeding metrics and goals. He has a track record of success in account retention, facilitating agreements, and mentoring team members. Currently he is a Federal Account Relationship Manager at W.W. Grainger, Inc. where he manages over $4 million in annual sales. Previously he was an Onsite Services Consultant at Grainger where he expanded dedicated on-site services by 325% and increased ROI for three consecutive years. He has a B.S. in Economics from Florida Atlantic University.
Courtney D. Hill has over 10 years of experience in commercial lending and business development. She is currently participating in GE Capital's prestigious 2-year leadership development program, where she has taken on roles managing marketing and customer relationships. Prior to GE, she worked at Wells Fargo for over 6 years, where she was a top SBA banker and branch manager. She holds an MBA from Georgia State University and a Bachelor's degree from Emory University.
Anthony Introna is seeking a senior management position at a leading financial institution. He has 20 years of experience in banking and financial management roles. Most recently, he worked as the Branch Manager for PNC Bank for over 5 years, where he improved branch performance and developed marketing strategies. Prior to that, he was the Senior Store Manager for Metro Bank for over 2 years, growing deposits and increasing the store's ranking. He also has extensive experience as President and CFO of an international manufacturing company, where he managed finances, strategic planning, and two branch offices.
Philip Hasel has over 30 years of experience in accounting, finance, and operations management. He has held roles such as Chief Financial Officer, Controller, and Accounting Manager for companies in various industries. He has a track record of implementing financial controls and systems to support growth. Hasel has expertise in accounting, financial analysis, tax preparation, and business consulting.
The document provides a resume for Jelenie May G. Grospe, outlining her objective to maximize career growth opportunities and serve her company. It details her education history, including an MBA and degrees in business management and broadcast communication. The bulk of the resume focuses on her work experience in roles related to fraud prevention, recovery, and quality control for banks like HSBC, JP Morgan Chase, and AT&T.
Alison Siegfried has over 15 years of experience in corporate accounting, finance, and taxation. She currently works as a Staff Accountant and Quality Specialist for Cordant HealthCare Solutions, where she delivers financial analyses and ensures regulatory compliance. Previously, she worked for the Department of Homeland Security governing ports of entry, and owned a cleaning service business. Siegfried has a Bachelor's degree in Information Technology and an Associate's degree in Human Resource Management. She has extensive experience in accounting, financial reporting, analysis, and compliance.
Alison Siegfried has over 15 years of experience in corporate accounting, finance, and taxation. She currently works as a Staff Accountant and Quality Specialist for Cordant HealthCare Solutions, where she delivers financial analyses and supports corporate restructuring. Previously, she worked for the Department of Homeland Security analyzing safety issues at ports. She also owned a cleaning service business and worked as a Financial Analyst for Primerica Financial Services. She has a Bachelor's degree in Information Technology and an Associate's degree in Human Resource Management.
Christine Lucchetti has over 20 years of experience in compliance, investigations, quality assurance, and customer service roles. She has extensive experience conducting investigations to ensure compliance with regulations such as OFAC, AML, and KYC. She is skilled in updating customer records for accuracy, performing quality assurance reviews, and project execution. Lucchetti seeks successful outcomes for businesses and provides assistance across multiple organizational levels with a customer service focus.
Christine Lucchetti has over 20 years of experience in compliance, investigations, quality assurance, and customer service roles. She has extensive experience conducting investigations to ensure compliance with regulations such as OFAC, AML, and KYC. She is skilled in updating customer records for accuracy, performing quality assurance reviews, and project execution. Lucchetti seeks successful outcomes for businesses and provides assistance across multiple organizational levels with a customer service focus.
Bassem A Gaber has over 9 years of experience in accounting, auditing, and financial services. He has a strong background in applying various accounting standards like IFRS, US GAAP, and Egyptian standards. He has experience auditing various industries like manufacturing, real estate, telecommunications, healthcare, government, entertainment, financial services, and employee benefit plans. He is a licensed CPA in California and a Chartered Accountant in Egypt with membership in several professional organizations.
This document summarizes the skills and experience of Vincent E. Scarinci, including over 20 years of experience in credit management, financial analysis, and SAP implementations in the pharmaceutical industry. He has led teams in credit management, accounts receivable, and financial deployments. Key skills include leadership, credit and collections, project management, business analysis, and process improvement.
This document provides a summary of the professional experience and qualifications of Helen Chu Hamman. She has over 20 years of risk management experience in the banking industry, specifically in developing underwriting strategies, policies and procedures, and presenting performance reviews to senior management. Her experience includes positions as a Vice President and Credit Risk Manager at US Bank, and prior risk analysis, financial analysis, accounting and audit roles. She also has international experience working in Singapore and the Philippines.
The document provides a summary of qualifications and extensive professional experience for T E E A Blair, including over 25 years of experience in operations management, internal auditing, compliance, and risk management roles within the banking industry, with demonstrated success developing strategies to drive growth, optimize processes, and ensure regulatory compliance. Blair possesses strong leadership skills with a track record of managing change initiatives, developing high-performing teams, and expanding service offerings to acquire new customers and market share.
Fredda Lazar has over 34 years of experience in operational, financial, and customer service roles. She has a background in accounting and business administration. Her experience includes roles in operations management, business analysis, customer service, and internal auditing at companies in the healthcare and convenience store industries.
Joseph R. Peiso has over 30 years of experience in accounting, finance, and insurance. He has held Chief Financial Officer roles at several insurance companies, and has experience with regulatory compliance, company acquisitions, financial analysis, and dispute resolution. Peiso's background includes positions at the North Carolina Department of Insurance, as well as experience as an auditor, controller, and owner of his own consulting firm.
Jethro Delgado has over 20 years of experience in the auto finance and customer service industry, working at both Reliable Auto and Marjet Auto Sales. At Reliable Auto, he held several promotions, most recently as Assistant Vice President where he oversaw repossession operations. He has received multiple awards for his work, including Employee of the Year in 2014. Currently, he owns Marjet Auto Sales and sells used cars in Tampa, Florida.
Frederick Hopkins has over 20 years of experience in regulatory compliance, including expertise in privacy, anti-money laundering, and various banking regulations. He currently serves as the Director of Regulatory Product Compliance at Fidelity National Information Services, where he leads a team responsible for ensuring company products and policies comply with regulations. Previously, he held compliance roles at American Express, where he managed compliance programs in Europe and Latin America.
Christine Lucchetti has over 25 years of experience in banking, finance, and compliance. She has held roles such as Global Economic Sanctions Compliance Specialist, Compliance/BSA/AML/OFAC officer, and Internal Audit Manager. She possesses skills in management, team leading, internal controls, research, sales, customer service, and project management. She is proficient in regulatory compliance programs including anti-money laundering, economic sanctions, and suspicious activity reporting. She has worked for major financial institutions including Bank of America, CIT Group, and Royal Bank of Scotland.
Francis Reganit is seeking an overseas full-time position in audit or finance. He has over 5 years of experience as an Audit Supervisor at KPMG Philippines, where he performed audit procedures for large clients in various industries. As Audit Supervisor, he managed engagement teams and was responsible for audit planning, fieldwork, and reporting. He has experience auditing some of the largest companies in the Philippines, including San Miguel Corporation, Magnolia Inc., and Alorica Philippines. Francis has strong technical skills in accounting and auditing standards and software. He held several leadership roles with the Junior Philippine Institute of Accountants while in college.
Philip Law Lin is an accounting professional with experience in bookkeeping, financial reporting, and budget development. He has over 10 years of work experience, including roles as Country Manager for H2O Inc. in Mexico where he managed all operations and met sales, revenue, and profit targets. Prior to that, he worked as an Offshore Technician and Assistance Manager. He has a Bachelor's degree in Finance and is proficient in English, Spanish, and Chinese.
This document is a resume for Brandy Carter summarizing her experience and qualifications. She has over 15 years of experience in client services, financial planning, and business administration. Her most recent roles include Client Services Consultant for Rhaeme & Gorrell Wealth Management, and previously as Client Services and Financial Planning Administrator for Miller-Green Financial Services. She also has experience as Department Manager for Lowe's Home Improvement and Office Manager for CWB Contractors.
Pierre Smith is seeking a position utilizing over 20 years of experience in governmental, business, and military fields. He has 10+ years experience managing marina operations, accounting, and supervising employees. His resume details his skills in customer service, accounting, budgeting, and software programs. He holds a Bachelor's degree in Business Management and a MBA.
This document contains Antonio McKinney's resume. He is currently pursuing an MBA in finance from Oklahoma Christian University and has a bachelor's degree in business administration from Langston University. His experience includes working as an auditor for the Oklahoma Tax Commission, a customer care senior associate for Dell, an assistant store manager for Aldi Stores, and various sales roles for Kraft Food Group. He has skills in areas like strategic sales, workforce management, communication, and Microsoft Office.
Philip Hasel has over 30 years of experience in accounting, finance, and operations management. He has held roles such as Chief Financial Officer, Controller, and Accounting Manager for companies in various industries. He has a track record of implementing financial controls and systems to support growth. Hasel has expertise in accounting, financial analysis, tax preparation, and business consulting.
The document provides a resume for Jelenie May G. Grospe, outlining her objective to maximize career growth opportunities and serve her company. It details her education history, including an MBA and degrees in business management and broadcast communication. The bulk of the resume focuses on her work experience in roles related to fraud prevention, recovery, and quality control for banks like HSBC, JP Morgan Chase, and AT&T.
Alison Siegfried has over 15 years of experience in corporate accounting, finance, and taxation. She currently works as a Staff Accountant and Quality Specialist for Cordant HealthCare Solutions, where she delivers financial analyses and ensures regulatory compliance. Previously, she worked for the Department of Homeland Security governing ports of entry, and owned a cleaning service business. Siegfried has a Bachelor's degree in Information Technology and an Associate's degree in Human Resource Management. She has extensive experience in accounting, financial reporting, analysis, and compliance.
Alison Siegfried has over 15 years of experience in corporate accounting, finance, and taxation. She currently works as a Staff Accountant and Quality Specialist for Cordant HealthCare Solutions, where she delivers financial analyses and supports corporate restructuring. Previously, she worked for the Department of Homeland Security analyzing safety issues at ports. She also owned a cleaning service business and worked as a Financial Analyst for Primerica Financial Services. She has a Bachelor's degree in Information Technology and an Associate's degree in Human Resource Management.
Christine Lucchetti has over 20 years of experience in compliance, investigations, quality assurance, and customer service roles. She has extensive experience conducting investigations to ensure compliance with regulations such as OFAC, AML, and KYC. She is skilled in updating customer records for accuracy, performing quality assurance reviews, and project execution. Lucchetti seeks successful outcomes for businesses and provides assistance across multiple organizational levels with a customer service focus.
Christine Lucchetti has over 20 years of experience in compliance, investigations, quality assurance, and customer service roles. She has extensive experience conducting investigations to ensure compliance with regulations such as OFAC, AML, and KYC. She is skilled in updating customer records for accuracy, performing quality assurance reviews, and project execution. Lucchetti seeks successful outcomes for businesses and provides assistance across multiple organizational levels with a customer service focus.
Bassem A Gaber has over 9 years of experience in accounting, auditing, and financial services. He has a strong background in applying various accounting standards like IFRS, US GAAP, and Egyptian standards. He has experience auditing various industries like manufacturing, real estate, telecommunications, healthcare, government, entertainment, financial services, and employee benefit plans. He is a licensed CPA in California and a Chartered Accountant in Egypt with membership in several professional organizations.
This document summarizes the skills and experience of Vincent E. Scarinci, including over 20 years of experience in credit management, financial analysis, and SAP implementations in the pharmaceutical industry. He has led teams in credit management, accounts receivable, and financial deployments. Key skills include leadership, credit and collections, project management, business analysis, and process improvement.
This document provides a summary of the professional experience and qualifications of Helen Chu Hamman. She has over 20 years of risk management experience in the banking industry, specifically in developing underwriting strategies, policies and procedures, and presenting performance reviews to senior management. Her experience includes positions as a Vice President and Credit Risk Manager at US Bank, and prior risk analysis, financial analysis, accounting and audit roles. She also has international experience working in Singapore and the Philippines.
The document provides a summary of qualifications and extensive professional experience for T E E A Blair, including over 25 years of experience in operations management, internal auditing, compliance, and risk management roles within the banking industry, with demonstrated success developing strategies to drive growth, optimize processes, and ensure regulatory compliance. Blair possesses strong leadership skills with a track record of managing change initiatives, developing high-performing teams, and expanding service offerings to acquire new customers and market share.
Fredda Lazar has over 34 years of experience in operational, financial, and customer service roles. She has a background in accounting and business administration. Her experience includes roles in operations management, business analysis, customer service, and internal auditing at companies in the healthcare and convenience store industries.
Joseph R. Peiso has over 30 years of experience in accounting, finance, and insurance. He has held Chief Financial Officer roles at several insurance companies, and has experience with regulatory compliance, company acquisitions, financial analysis, and dispute resolution. Peiso's background includes positions at the North Carolina Department of Insurance, as well as experience as an auditor, controller, and owner of his own consulting firm.
Jethro Delgado has over 20 years of experience in the auto finance and customer service industry, working at both Reliable Auto and Marjet Auto Sales. At Reliable Auto, he held several promotions, most recently as Assistant Vice President where he oversaw repossession operations. He has received multiple awards for his work, including Employee of the Year in 2014. Currently, he owns Marjet Auto Sales and sells used cars in Tampa, Florida.
Frederick Hopkins has over 20 years of experience in regulatory compliance, including expertise in privacy, anti-money laundering, and various banking regulations. He currently serves as the Director of Regulatory Product Compliance at Fidelity National Information Services, where he leads a team responsible for ensuring company products and policies comply with regulations. Previously, he held compliance roles at American Express, where he managed compliance programs in Europe and Latin America.
Christine Lucchetti has over 25 years of experience in banking, finance, and compliance. She has held roles such as Global Economic Sanctions Compliance Specialist, Compliance/BSA/AML/OFAC officer, and Internal Audit Manager. She possesses skills in management, team leading, internal controls, research, sales, customer service, and project management. She is proficient in regulatory compliance programs including anti-money laundering, economic sanctions, and suspicious activity reporting. She has worked for major financial institutions including Bank of America, CIT Group, and Royal Bank of Scotland.
Francis Reganit is seeking an overseas full-time position in audit or finance. He has over 5 years of experience as an Audit Supervisor at KPMG Philippines, where he performed audit procedures for large clients in various industries. As Audit Supervisor, he managed engagement teams and was responsible for audit planning, fieldwork, and reporting. He has experience auditing some of the largest companies in the Philippines, including San Miguel Corporation, Magnolia Inc., and Alorica Philippines. Francis has strong technical skills in accounting and auditing standards and software. He held several leadership roles with the Junior Philippine Institute of Accountants while in college.
Philip Law Lin is an accounting professional with experience in bookkeeping, financial reporting, and budget development. He has over 10 years of work experience, including roles as Country Manager for H2O Inc. in Mexico where he managed all operations and met sales, revenue, and profit targets. Prior to that, he worked as an Offshore Technician and Assistance Manager. He has a Bachelor's degree in Finance and is proficient in English, Spanish, and Chinese.
This document is a resume for Brandy Carter summarizing her experience and qualifications. She has over 15 years of experience in client services, financial planning, and business administration. Her most recent roles include Client Services Consultant for Rhaeme & Gorrell Wealth Management, and previously as Client Services and Financial Planning Administrator for Miller-Green Financial Services. She also has experience as Department Manager for Lowe's Home Improvement and Office Manager for CWB Contractors.
Pierre Smith is seeking a position utilizing over 20 years of experience in governmental, business, and military fields. He has 10+ years experience managing marina operations, accounting, and supervising employees. His resume details his skills in customer service, accounting, budgeting, and software programs. He holds a Bachelor's degree in Business Management and a MBA.
This document contains Antonio McKinney's resume. He is currently pursuing an MBA in finance from Oklahoma Christian University and has a bachelor's degree in business administration from Langston University. His experience includes working as an auditor for the Oklahoma Tax Commission, a customer care senior associate for Dell, an assistant store manager for Aldi Stores, and various sales roles for Kraft Food Group. He has skills in areas like strategic sales, workforce management, communication, and Microsoft Office.
1. MARIA TORRES-ROSA
2143 REMINGTON POINTE BLVD. KISSIMMEE FL. 34743
787-624-6276 ▪ mariatorresrosa@gmail.com ▪ maria143torresrosa@icloud.com
Career summary / Vision / Support
Highly accomplished and experienced Loss Prevention / Risk Professional with a record of success guiding all aspect of loss prevention and security for world class
organizations. Result driven, solution driven, recognized and consulted to improve organizational effectiveness and efficiency through leadership that align the
business processes and customer requirements to realize cost savings, performance objective and sustain strategic flexibility.
Adept at quickly and efficiently resolving pressing loss prevention / safety / risk issues with a deliberative and strategic approach while consistently identifying
and developing insightful and cost-saving process improvement. Widely recognized as a creating great partnerships, quick learner and excellent organizational
and interpersonal skills.
Professional Expertise
•Fraud & Loss prevention •OSHA Compliance Audit •Regulatory Compliance Audit
•Project Management •Investigation Management •Safety & Loss Prevention
•Training & Developing •Asset Protection •Process Review & Improvement
•15 Years Investigation Experience •Fraud Exception Reporting •Brand Protection Strategies
Professional Experience
Regional Risk SF Partner ▪ 01/2015 - Present
Axcess Financial / CNG Holding - East Coast
Manage and oversee all aspects of loss prevention, risk and security functions, programs and initiatives across the entire East Coast Division (10
states/210 locations with an average unit volume of $430K)
•Drove federal agency training and awareness in AOR and achieved best results in the company.
•Lead Awareness of safety culture and all aspects of safety education within my AOR and improve incidents over LY approximately
by 20%.
•Implement and complete AOR compliance/operational audits in collaboration with field partners.
•Assess root causes of loss that impact the profitability of stores and partner with operations to address known factors, to include
regulatory issues noted during audits conducted in the field.
•Manage all internal/external division investigations; work with field investigation specialists and data analysts on field
strategies/trends, and a corporate security team on robbery/burglary trends.
•Developed and implemented solution-based protocols to improve expense line over/short / Alarm expenses.
•Play an integral role in the development and implementation of investigation programs utilizing resources such as exception reporting
and remote monitoring of my AOR.
District Loss Prevention Manager ▪ 04/2009 – 01/2015
Sears Holding Corporation – Kmart Puerto Rico & US Virgin Island
•Manage three districts during my time at Sears Holding Corporation o
o North District: Responsible for 10 stores in the Puerto Rico Market north and VI, volume of the district is 225 million
highest volume stores in the region in offshore, with 10 direct reports and over 70 indirect reports.
o South District: Responsible for 9 stores in the Puerto Rico Market, volume of the district is 162 million
•Safety program execution in the PR & VI market was an opportunity an assessment was completed, implementing programs and new
strategy in the market. This year the improvement in dollars over LY 220k o Develop Safety and training programs for the Region and
cross divisional with Sears’s business partners to support business needs and meet local and state laws as well as the cultural needs.
•Effectively manage and implemented the LP program in the Market, conducting internal and external investigation into completion
with no legal impacts to the company. Closed +50 cases 500% over LY. Processes included: theft admissions, identification and strategic
plans in place with operational opportunities. Some areas covered company financials, refund fraud, and company policy violations
with effective partnership with LP, HR, legal and Operation. Support the other district with bilingual interviews in the PR and VI
market.
•Shrink results first year .58% 526,000 in 9 stores and the district maintained it low winning the best shrink results in the company
2013.
•Implemented a talent assessment and succession planning to support the Region bench identifying, developing and retaining personnel
for our LP team. This included training of new LP Managers in Puerto Rico and Virgin Island, also new Regional LP Manager in the
2. Maria Torres-Rosa Page 2
market. Developed also an effective succession planning process at district level identified candidates to LP Manager, 8 of them
successfully promoted to the LP Manager position.
•Build an effective partnership with the Operation team at region level as well as business partners in the company such as Pharmacy,
Restaurant, Marketing, Human Resource, Finance, Logistic, Facility and Sears team at a company level.
•Active participation of Financial Reviews to cover P&L and business acumen analysis in order to identify and address opportunities
at district level, example is identifying opportunities in the utility area recovering over 1.5 million dollars in a year in the region.
•Project Manager of a new security device being implemented in the region. Ensuring successful implementation on the prototype stores
and ultimately roll
out of the program at a regional level.
•Act as a liaison with local and federal agencies in both Markets OSHA, Justice Department in order to meet standards and
regulations in the areas of physical security, Pharmacy, Health and food administration and local laws.
District Loss Prevention Manager ▪ 02/2005 – 04/2009
Gap Inc. / Old Navy – Florida / Puerto Rico
•In charge of implementation and manage the Loss Prevention program for 26 stores in South Florida and Puerto Rico Market.
•Conduct internal and external investigations into allegations of theft, misuse of company assets such as cash theft, merchandise theft,
credit card theft, refund fraud, sexual harassment and improper behavior.
•Successfully recruited and developed an effective team of Loss Prevention agent in both markets in Florida and Puerto Rico.
Including development of some of these talented people to become supervisors and managers in the operation area.
•Responsible to leverage resources by coordinate and supervise undercover operatives within my area of responsibility. This include blitz
of markets, training and support of other teams from Banana Republic and Gap, and liaison with the police and ORC teams from other
businesses to address market needs.
•Conduct internal audits such as Operational, physical security and loss prevention audits to improve the operational excellence in the
stores, achieving high standards results for the market on this area and minimizing legal action to my districts in both markets.
•Achieved the best shrink reduction in the zone my first full year with an improvement by over 50% to LY.
•Strong partnerships built at Corporate, Regional, District, store level and cross divisional (Gap & Banana Republic). Implemented
conference calls on monthly bases with sister stores (Banana Republic & Gap) as well as quarterly meetings with cross divisional brands
at a district and regional level.
•Provide training and awareness to direct reports, business partners and cross divisional with in my area of responsibility. Successfully
help promote three associates from the LP department to supervisors and Managers.
•Participated in Talent assessment processes at a Regional and District level for management position.
•Successfully managed a Loss Prevention restructure with the company.
Multi-Unit Loss Prevention Manager ▪ 06/2003 – 02/2005
The Home Depot – Bayamon PR
•Responsible for all Loss Prevention related business for two stores, $110 million sales volume.
•Conduct internal and external investigations into allegations of theft, misuse of company assets such as cash theft, merchandise theft,
credit card theft, bank deposit shortages, refund fraud, sexual harassment, misconduct, safety violation, general liability fraud and
product liability fraud.
•Monitored companies expenses accounts within my area of responsibility.
•Coaching and training, both on the job and classroom setting, for all members of management in the district
•Created an in store awareness program that consisted on training of full and part time associates.
•Managed the daily operation of 23 Loss Prevention employees, internal employees and external employees
•Conduct internal audits pertaining to operational, physical security and safety procedure.
•Built strong partnership at all levels of the organization.
•Trained and developed the Loss Prevention Team. As well as mentored several associates for advanced career growth
•Achieved the best shrink improvement of the district consistently.
Education & Certification
Huertas Junior College Business Administration▪ 2 years
Wicklander & Zulawski Certified and Investigation Courses including Phone interview certified
OSHA Compliance Courses, FAA, US Customs training
Hazard Waste / Material Compliance
Leadership through Social Media
Leadership Pipeline, Situational leadership
Problem solving and decision making
Languages
Bilingual and fluent in English and Spanish