Margarita Grillis has over 15 years of experience as a tourist guide in Dublin, Greece, and Switzerland. She has guided tours of historic, cultural, and religious sites, giving lectures on local history and culture. Grillis also has administrative experience in museum and cruise ship operations, including reservations, accounting, and staff management. She is fluent in English, Greek, German, and conversational Spanish.

1. Margarita M. Grillis
Email: margaritagrillis@yahoo.gr Member of A.A.T.G.I.
PROFESSIONAL EXPERIENCE
2010-Present
Tourist Guide, city of Dublin, for various travel agencies. Responsibilities: Escorting and
guiding groups. Lectures on Irish history/culture/way of life. Hotel check in/check out.
2007- 2013
Tourist Guide/Administrator at “No 29 Georgian House Museum”.
Responsibilities: Guiding on social, cultural, decorative, architectural and political history
of Georgian Dublin
Administrative duties: Reservations/bookings. Organising workshops/events/lectures.Training
new staff, organising work rosters, monitoring high standards of health and safety for staff and
guests. Ordering/ receiving shop and tea room stock with a continuous cost - quality control.
Stock/financial reports, Invoicing, Accounts.
Summer Seasons 1997- 2003, 2006 -2014
Tourist Guide on the island of Patmos. “Astoria Travel Agency” Patmos, Greece.
Responsibilities: Guiding groups to religious/historic archeological sites and island tours.
Lectures on the Book of Revelation & Orthodox Monasticism. Liaison between guests and local
services (hospital, police, customs).
Summer season 2005
Tour Director for “Cosmos”, Lugano, Switzerland.
Responsibilities: Guiding groups in Western Europe and Greece. Lectures on history,
archaeology. Language lessons. Organising and conducting tours. Excursion sales and accounts.
Hotel check in/check out. Liaison between guests and local services.
August 2004
Venues Assistant during the Athens 2004 Olympic Games, for W.W.S., Athens Greece.
Responsibilities: Customer service of “Alpha Bank” clients at venues.
Oct. 2003 - July 2004
Social Hostess/ Ass. Cruise Director “Royal Olympia Cruises” and “Golden Star
Cruises”, Piraeus, Greece.
Responsibilities: Lectures on ports of call, briefings on safety procedures and life on board.
Excursion sales. Conducting/organising/booking social activities, children/adult workshops.
Liaison ship - local authorities (hospitals, coast guard, travel agencies). General administrative
duties.
Summer Seasons 1995- 1996
Customer Service Officer /Front Desk, Skala Hotel, Patmos, Greece.
Responsibilities: Room reservations/assignment, daily guest check-in/ checkout, billing,
coordinating housekeeping and maintenance departments, operating telephone centre. Dealing
with guest inquiries /complaints and guest assistance. Training new staff members. Operating all
front office systems.
MEDIA Contributions

2. 2012 Guest on radio talk show of “Newstalk” Radio, Ireland.
2011 Guest on radio travel show “TravelTalkMedia”, U.S.A.
2011 Contributor to “Memlekent” Travel Magazine, Istanbul, Turkey.
2010 Author of “A Young Person’s Guide to the Monastery of St John the Theologian”.
EDUCATION
2008 Completed Fáilte Ireland “Dublin City & Environs” Tour Guide Course.
2003 “Life saving and Fire fighting” course at State School of Merchant Marine.
Aspropirgos, Greece.
2003 Completed teaching course in “Teaching English as a Foreign Language”-
Outstanding Pass.
2002- 2004 Completed acting workshop of the “Greek National Theatre”, Athens.
Greece.
1999-2002 Graduate of “Kazakos” Acting School, Athens, Greece.
1994- 1997 Graduate of National Tourist Guide School, Rhodes, Greece.
Training:
Ongoing “Health & Safety” & “Manual handling” training.
LANGUAGES
English: Native, Greek: Native, German: Good, Spanish: Conversational
COMPUTING : European Computer Driving License (ECDL) course.
VOLUNTEER WORK
January 2011
Administrator /Fundraiser.
Girl’s Orphanage Bakeswar, Kolkata, India.
Aug. 2003
Assistant English teacher at “Elaine and Nicholas Negroponte”
Elementary School, Previhear province, Cambodia.
REFERENCES
Ms Sandra Hoey Mr. John Kamaratos
Manager No 29 Museum Managing Director/Owner
29 Lr Fitzwilliam St. Astoria Travel
Dublin 2, Ireland Skala, Patmos, Greece
Tel:+35317026165. Tel: +302247031205
sandra.hoey@esb.ie astoria@12net.gr