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Written by Jeffrey S. Harrison ,Douglas A. Bosse ,Robert A. Phillips
Summarized by Mahmoud A Tallouzi
MANAGING FOR STAKEHOLDERS, STAKEHOLDER
UTILITY FUNCTIONS AND COMPETITIVE ADVANTAGE
About the writers:
• Harrison, Jeffrey S., Douglas A. Bosse and Robert A. Phillips. Robins School of Business,
University of Richmond, Richmond, Virginia, U.S.A.
• Citations: 503
“All stakeholders must participate in the gains and losses of any particular situation”
Christine Lagarde
• Stakeholders : groups and individuals who can affect, or are affected by, the strategic
outcomes of a firm.
Managing for stakeholders
- Describes firms that allocate both value and decision-making influence widely across their
primary stakeholders.
- Firms that manage-for-stakeholders are expected to be in a favorable position with regard to
understanding stakeholders’ utility functions. This information allows for a better understanding
of minimum stakeholder requirements.
-Firms that manage for stakeholders allocate more value than what is necessary simply to
maintain their willful participation in the workings of the firm>
-From a traditional microeconomic perspective, firms overinvest in some stakeholders
Example
a chain of coffee houses that provides health benefits to their part-time employees even though
doing so is not industry practice. That same company pays its suppliers more for its coffee
beans than the market requires.
*Companies like this are intentional in their efforts to optimize the value of their relationships
with stakeholders.
MANAGING FOR STAKEHOLDERS AND STAKEHOLDER UTILITY FUNCTIONS
A firm that manages for stakeholders seeks to identify and understand how the welfare of its
stakeholders is affected by the actions it takes. It also seeks to actin a way that demonstrates to
stakeholders that it understands and respects how their welfare is affected.
Welfare refers to the well being of an individual or group and is often conceptualized by a utility
function.
STAKEHOLDER UTILITY FUNCTIONS AND COMPETITIVE ADVANTAGE
Competitive advantage is often thought to be related to possession of resources that are
valuable, rare, and non-substitutable (Barney, 1991). Furthermore, if these types of resources
are also difficult or costly to imitate, then the advantages they provide may be sustainable over
time.
CONCLUSION
In this paper, we applied a stakeholder management approach to the central question in strategic
management: why some firms have higher performance than other firms.
The relationship between managing for stakeholders and value creation was examined in depth,
thus filling a void in the literature.
This paper matters because it provides a detailed explanation of how and why the firm behaviours
associated with managing for stakeholders work to unlock the potential for value creation and the
conditions that either facilitate or disrupt this creation process.
These explanations provide a strong rationale for including stakeholder theory in the discussion
of firm competitiveness and performance.
THANKS A LOT

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managing for atakeholders.pptx

  • 1. Written by Jeffrey S. Harrison ,Douglas A. Bosse ,Robert A. Phillips Summarized by Mahmoud A Tallouzi MANAGING FOR STAKEHOLDERS, STAKEHOLDER UTILITY FUNCTIONS AND COMPETITIVE ADVANTAGE
  • 2. About the writers: • Harrison, Jeffrey S., Douglas A. Bosse and Robert A. Phillips. Robins School of Business, University of Richmond, Richmond, Virginia, U.S.A. • Citations: 503
  • 3. “All stakeholders must participate in the gains and losses of any particular situation” Christine Lagarde
  • 4. • Stakeholders : groups and individuals who can affect, or are affected by, the strategic outcomes of a firm.
  • 5.
  • 6. Managing for stakeholders - Describes firms that allocate both value and decision-making influence widely across their primary stakeholders. - Firms that manage-for-stakeholders are expected to be in a favorable position with regard to understanding stakeholders’ utility functions. This information allows for a better understanding of minimum stakeholder requirements. -Firms that manage for stakeholders allocate more value than what is necessary simply to maintain their willful participation in the workings of the firm> -From a traditional microeconomic perspective, firms overinvest in some stakeholders
  • 7. Example a chain of coffee houses that provides health benefits to their part-time employees even though doing so is not industry practice. That same company pays its suppliers more for its coffee beans than the market requires. *Companies like this are intentional in their efforts to optimize the value of their relationships with stakeholders.
  • 8.
  • 9. MANAGING FOR STAKEHOLDERS AND STAKEHOLDER UTILITY FUNCTIONS A firm that manages for stakeholders seeks to identify and understand how the welfare of its stakeholders is affected by the actions it takes. It also seeks to actin a way that demonstrates to stakeholders that it understands and respects how their welfare is affected. Welfare refers to the well being of an individual or group and is often conceptualized by a utility function.
  • 10. STAKEHOLDER UTILITY FUNCTIONS AND COMPETITIVE ADVANTAGE Competitive advantage is often thought to be related to possession of resources that are valuable, rare, and non-substitutable (Barney, 1991). Furthermore, if these types of resources are also difficult or costly to imitate, then the advantages they provide may be sustainable over time.
  • 11. CONCLUSION In this paper, we applied a stakeholder management approach to the central question in strategic management: why some firms have higher performance than other firms. The relationship between managing for stakeholders and value creation was examined in depth, thus filling a void in the literature. This paper matters because it provides a detailed explanation of how and why the firm behaviours associated with managing for stakeholders work to unlock the potential for value creation and the conditions that either facilitate or disrupt this creation process. These explanations provide a strong rationale for including stakeholder theory in the discussion of firm competitiveness and performance.