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Manager of Managers Architectures:
Providing Enterprise Situational Awareness
to the User
Mark Walker
GSAW March 2009
Overview
•
•
•
•
Motivation for Manager of Manager (MoM) Architectures
Advantages
Guidelines and Case Studies
Situational Awareness via Enterprise-Level Integration
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-1
Manager of Mangers: Motivation
• Early ground system Monitor and Control (M&C) goal
– Deliver an interface offering end-to-end control of disparate ground
system subsystems and hardware
• Modern enterprise M&C goals
– Provide users with a single interface for end-to-end monitoring and
control of the entire enterprise
– Extensible systems that integrate data from multiple new and
legacy systems (without hardware/software replacement)
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-2
Before Manager of Managers
• Divergent hardware protocols made large scale data
integration impossible
– Serial equipment, switches, other ground system devices had
different interfaces
• The advent of the Simple Network Management Protocol
(SNMP) over standard Ethernet connections helped, but
– Practical applications were initially limited because replacing
existing legacy equipment was cost prohibitive
– Well respected products such as HP OpenView and NetBoss have
no native capacity to communicate with non-SNMP equipment
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-3
Inability to Integrate Resulted
in Stovepipe Ground Systems
• Stovepipe Systems
– TT&C antenna/RF,
with M&C
– Teleports/
communication
networks
– M&C systems
– Network management
– C&C systems
– CSM system
– Geolocation
Ground system integrators had to bridge the gap by developing products
and architectures designed to communicate
Company Proprietary - Sensitive Information
This document has been released into the public domain.3/24/2009 ISI-BD-025-4
Stovepipes Can Be Replaced by an
Integrated Ground System Architecture
Manage the entire
network from a
single system
Interface to third-
party business
systems drives
efficiency into the
customer service
side of operations
Company Proprietary - Sensitive Information
This document has been released into the public domain.3/24/2009 ISI-BD-025-5
Manager of Managers Advantages
• The user interface provides a single, integrated view of the
system and network, thereby allowing management of
existing and distributed network managers from one
interface
– Hides multiple systems from the operator and delivers a single
system for ground system control
• Provides operators with true end-to-end M&C capability
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-6
Manager of Managers Advantages
• No need to reintegrate hardware, change software or
server architecture, or engage in costly rewiring of
equipment
– Businesses with significant investments in management software
technology running across diverse systems can simply point an
SNMP feed to a MoM, such as Newpoint Technologies’ Compass
product, and enjoy a fully featured, web-based GUI, such as
TrueNorth
• Achieves economies of scale by placing fault
management, service provisioning, scheduling, and
asset M&C on a single platform
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-7
Manager of Managers Advantages
• Labor savings realized by automating and integrating
responses previously requiring operator intervention
• Human error is minimized as automated scripts perform
appropriate actions faster and in correct order each time
• Reduced training costs because operators need to learn
only one software package
• Executive dashboard displays of multiple system status by
common report generation tools eliminates the need to
produce reports from individual systems
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-8
Example: NASA TDRSS
Space Network Expansion
• Primary and backup server installed in Guam
to manage Space Network Expansion
Equipment
– RF hardware
– Test equipment
– RT Logic wide and narrowband modems
•
•
•
•
Provides local GUI for managing equipment
Data replicated from Guam to WSC
– Remote management of Guam from WSC
Interface into GD AIS provided automation
software using Compass APIs
Storage of all performance data using the
Compass Historian
– Crystal Reports used to generate outage and
usage reports
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-9
Example: JSAT 9 & 10
TT&C Station
• Centralized management of primary and backup TT&C
facilities for JSAT 9 &10 satellites
– Primary – Yokohama
– Backup – Gunma
• Primary and backup Compass server interfaces with
equipment
– Heartbeat between computers to monitor health
– Automatic failover to backup upon hardware failure, Compass
software failure, Compass driver failure
•
•
•
Manages the ACUs, baseband units, and NEC M&C for RF
equipment
Provides failover switching from primary to backup antennas
at the primary facility in the event of equipment failure
Interfaces with EPOCH control center software
– Allows EPOCH to command and control ground equipment
– Provides alarm and status information to EPOCH for processing
• Similar solutions provided for Thuraya and Hellas SAT with
interface to the SAT Monics CSM system
Company Proprietary - Sensitive Information
This document has been released into the public domain.3/24/2009 ISI-BD-025-10
Manager of Managers
Architectural Guidelines
• Select products supporting a wide variety of ground
hardware and equipment management systems
• Select products capable of user interface customization
• Select components with open and documented interfaces
allowing external access to system data and functionality
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-11
MoM Architecture Guideline 1
Select products that support a wide variety of ground
hardware and equipment management systems
• Allows new hardware to be
quickly added to the system
• Uses industry standards:
– SNMP, RS232/422/485, and
GPIB/HPIB
– Standard satellite domain
hardware such as the RT
Logic Telemetrix or INSNEC
Cortex baseband units
Newpoint Technologies’ Compass
Supports Nearly 1000 Different Devices
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-12
Hybrid Microwave and
Satellite SCADA Network
• Managed equipment at
satellite hub and remote
sites
–
–
–
–
–
–
–
–
–
–
HPAs
LNAs
ACUs
Modems
Transceivers
Network hubs and switches
Multiplexors
Generator fuel systems
UPS/battery systems
Facility alarms
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-13
MoM Architecture Guideline 2
Select products capable of user interface customization
• Allows update and
customization as new
systems added to MoM
• Components with a
customizable user
interface can
accommodate a variety
of operations concepts
Newpoint Technologies’ Compass and
TrueNorth Customizable User Interface
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-14
Example: TrueNorth
User Interface Customization
Service Folders
Service
Summary
Information
Link Status
Site Status
Service Faults
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-15
MoM Architecture Guideline 3
Select components with open and documented
interfaces allowing external access to system data
and functionality
• Reduces integration complexity and risk
• Well-documented interfaces enable interfacing to
other systems
• Products should be able to be integrated without
dependence on middleware or glue code
• Enables hierarchical Manager of Manager
architecture and integration of systems and data
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-16
MoM Architecture: Key to
Integrated Ground Systems
Integrating at the product level eliminates multiple, duplicated solutions
while enabling data sharing between components
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-17
Situational Awareness:
Ground and Space
Trends, overlays, and fusion of data integrated by the MoM
architecture provides situational awareness that improves
responsiveness and ensures QoS
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-18
Conclusion
• The space and satellite
industry is rapidly
changing
– Companies/organizations merge
– Fleets grow and change as
satellites are purchased and retired
– Ground equipment is augmented,
replaced, and consolidated
Satellite Industry Mergers
• Selecting robust and open standards, components, and
interfaces enables the Manager of Managers architecture
• Customizable user interfaces can integrate data for the user
from multiple new and legacy systems
• Systems designed with the MoM approach provide users
situational awareness across the enterprise
3/24/2009
Company Proprietary - Sensitive Information
This document has been released into the public domain. ISI-BD-025-19

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Managerof managerarchitecture

  • 1. Manager of Managers Architectures: Providing Enterprise Situational Awareness to the User Mark Walker GSAW March 2009
  • 2. Overview • • • • Motivation for Manager of Manager (MoM) Architectures Advantages Guidelines and Case Studies Situational Awareness via Enterprise-Level Integration 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-1
  • 3. Manager of Mangers: Motivation • Early ground system Monitor and Control (M&C) goal – Deliver an interface offering end-to-end control of disparate ground system subsystems and hardware • Modern enterprise M&C goals – Provide users with a single interface for end-to-end monitoring and control of the entire enterprise – Extensible systems that integrate data from multiple new and legacy systems (without hardware/software replacement) 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-2
  • 4. Before Manager of Managers • Divergent hardware protocols made large scale data integration impossible – Serial equipment, switches, other ground system devices had different interfaces • The advent of the Simple Network Management Protocol (SNMP) over standard Ethernet connections helped, but – Practical applications were initially limited because replacing existing legacy equipment was cost prohibitive – Well respected products such as HP OpenView and NetBoss have no native capacity to communicate with non-SNMP equipment 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-3
  • 5. Inability to Integrate Resulted in Stovepipe Ground Systems • Stovepipe Systems – TT&C antenna/RF, with M&C – Teleports/ communication networks – M&C systems – Network management – C&C systems – CSM system – Geolocation Ground system integrators had to bridge the gap by developing products and architectures designed to communicate Company Proprietary - Sensitive Information This document has been released into the public domain.3/24/2009 ISI-BD-025-4
  • 6. Stovepipes Can Be Replaced by an Integrated Ground System Architecture Manage the entire network from a single system Interface to third- party business systems drives efficiency into the customer service side of operations Company Proprietary - Sensitive Information This document has been released into the public domain.3/24/2009 ISI-BD-025-5
  • 7. Manager of Managers Advantages • The user interface provides a single, integrated view of the system and network, thereby allowing management of existing and distributed network managers from one interface – Hides multiple systems from the operator and delivers a single system for ground system control • Provides operators with true end-to-end M&C capability 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-6
  • 8. Manager of Managers Advantages • No need to reintegrate hardware, change software or server architecture, or engage in costly rewiring of equipment – Businesses with significant investments in management software technology running across diverse systems can simply point an SNMP feed to a MoM, such as Newpoint Technologies’ Compass product, and enjoy a fully featured, web-based GUI, such as TrueNorth • Achieves economies of scale by placing fault management, service provisioning, scheduling, and asset M&C on a single platform 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-7
  • 9. Manager of Managers Advantages • Labor savings realized by automating and integrating responses previously requiring operator intervention • Human error is minimized as automated scripts perform appropriate actions faster and in correct order each time • Reduced training costs because operators need to learn only one software package • Executive dashboard displays of multiple system status by common report generation tools eliminates the need to produce reports from individual systems 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-8
  • 10. Example: NASA TDRSS Space Network Expansion • Primary and backup server installed in Guam to manage Space Network Expansion Equipment – RF hardware – Test equipment – RT Logic wide and narrowband modems • • • • Provides local GUI for managing equipment Data replicated from Guam to WSC – Remote management of Guam from WSC Interface into GD AIS provided automation software using Compass APIs Storage of all performance data using the Compass Historian – Crystal Reports used to generate outage and usage reports 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-9
  • 11. Example: JSAT 9 & 10 TT&C Station • Centralized management of primary and backup TT&C facilities for JSAT 9 &10 satellites – Primary – Yokohama – Backup – Gunma • Primary and backup Compass server interfaces with equipment – Heartbeat between computers to monitor health – Automatic failover to backup upon hardware failure, Compass software failure, Compass driver failure • • • Manages the ACUs, baseband units, and NEC M&C for RF equipment Provides failover switching from primary to backup antennas at the primary facility in the event of equipment failure Interfaces with EPOCH control center software – Allows EPOCH to command and control ground equipment – Provides alarm and status information to EPOCH for processing • Similar solutions provided for Thuraya and Hellas SAT with interface to the SAT Monics CSM system Company Proprietary - Sensitive Information This document has been released into the public domain.3/24/2009 ISI-BD-025-10
  • 12. Manager of Managers Architectural Guidelines • Select products supporting a wide variety of ground hardware and equipment management systems • Select products capable of user interface customization • Select components with open and documented interfaces allowing external access to system data and functionality 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-11
  • 13. MoM Architecture Guideline 1 Select products that support a wide variety of ground hardware and equipment management systems • Allows new hardware to be quickly added to the system • Uses industry standards: – SNMP, RS232/422/485, and GPIB/HPIB – Standard satellite domain hardware such as the RT Logic Telemetrix or INSNEC Cortex baseband units Newpoint Technologies’ Compass Supports Nearly 1000 Different Devices 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-12
  • 14. Hybrid Microwave and Satellite SCADA Network • Managed equipment at satellite hub and remote sites – – – – – – – – – – HPAs LNAs ACUs Modems Transceivers Network hubs and switches Multiplexors Generator fuel systems UPS/battery systems Facility alarms 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-13
  • 15. MoM Architecture Guideline 2 Select products capable of user interface customization • Allows update and customization as new systems added to MoM • Components with a customizable user interface can accommodate a variety of operations concepts Newpoint Technologies’ Compass and TrueNorth Customizable User Interface 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-14
  • 16. Example: TrueNorth User Interface Customization Service Folders Service Summary Information Link Status Site Status Service Faults 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-15
  • 17. MoM Architecture Guideline 3 Select components with open and documented interfaces allowing external access to system data and functionality • Reduces integration complexity and risk • Well-documented interfaces enable interfacing to other systems • Products should be able to be integrated without dependence on middleware or glue code • Enables hierarchical Manager of Manager architecture and integration of systems and data 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-16
  • 18. MoM Architecture: Key to Integrated Ground Systems Integrating at the product level eliminates multiple, duplicated solutions while enabling data sharing between components 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-17
  • 19. Situational Awareness: Ground and Space Trends, overlays, and fusion of data integrated by the MoM architecture provides situational awareness that improves responsiveness and ensures QoS 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-18
  • 20. Conclusion • The space and satellite industry is rapidly changing – Companies/organizations merge – Fleets grow and change as satellites are purchased and retired – Ground equipment is augmented, replaced, and consolidated Satellite Industry Mergers • Selecting robust and open standards, components, and interfaces enables the Manager of Managers architecture • Customizable user interfaces can integrate data for the user from multiple new and legacy systems • Systems designed with the MoM approach provide users situational awareness across the enterprise 3/24/2009 Company Proprietary - Sensitive Information This document has been released into the public domain. ISI-BD-025-19