Marlene Nicholle Pruitt is seeking a management position utilizing her 12+ years of experience in customer service, administrative operations, and supply chain/logistics management within various military environments. She has a Bachelor's degree in Healthcare Administration and Management and experience in roles such as Service Area Manager, Front End Manager, Supply/Logistics Manager, and Postal Finance Supervisor. Her skills include office management, reporting, database management, budgeting, equipment management, training, and Microsoft Office programs.

1. MARLENE NICHOLLE PRUITT
749 Aurora Oaks Dr.
New Orleans, Louisiana 70131
(504) 444-3094 (C)
nawlinschic_123@yahoo.com
OBJECTIVE: Management position that will utilize my knowledge and various skills sets and provide
stability and growth opportunities within a work environment.
PROFILE
I have more than 12-years successful experience in customer service and administrative operations within
various military environments. Previous employment opportunities have equipped me with a solid
foundation in general office management, preparing reports/documents, database management, budget
and supply and equipment management.. I am a confident leader, fast learner, very organized and
motivated and have an excellent working knowledge of Microsoft Office, Excel, Word, WordPerfect and
Power Point.
EMPLOYMENTHISTORY
2014 Mail Handler, United States Post Office, NewOrleans, LA USA
Mail Processing/Distribution Operations/Receiving/Dispatching
 Loads, unloads, and moves bulk mail and performs other duties incidental to the movement and
processing of mail.
 Unloads mail from trucks. Handles and sacks empty equipment. Distributes parcel post mail that
requires no scheme knowledge. Operates electric forklift and tow motor.
2013 Service Area Manager, BI-LO/Winn-Dixie, NewOrleans,LA USA
Customer Service/Retail/Cash Office/Pricing
 Effectively leads, manages, and develops team members to execute best practices to
maximize sales and profitability by teaching and coaching department managers on
KPIs (Key Performance Indicators).
 Demonstrates business and industry insight by knowing the customer and their needs
to drive financial results by attending weekly meetings to discuss department progress,
financial results, recommendations and training enhancements.
 Establishes and maintains a professional working relationship with team members,
customers, local community, vendors, and regulatory agencies.
 Manages area operations and security of company assets by adhering to alcohol and
tobacco products, “sales-to-minors”, anti-money laundering policies, WIC and other
federaland state regulated activities/programs.
 Perform manager on duty (MOD) responsibilities when assigned.
2012-2013 Front End Manager/Service Lead, BI-LO/Winn-Dixie, NewOrleans,LA USA
Customer Service/Retail/Cash Office

2.  Oversees the management of inventory, in-stock positions, pricing integrity, merchandising,
labor, security, expense control, and other operational processes to company standards.
 Leads training and development of team members in accordance with company policy and
procedures by directing team members to complete department tasks and serving customers
with the highest level of service.
 Troubleshoots problems with front-end equipment through self-help icon on computer
desktop or by contacting the retail service help desk as needed.
 Addresses customer issues/complaints immediately and resolve to full satisfaction of
customer within company guidelines.
2012 Guest Service Team Leader, Target Corporation, Metairie,LA USA
Customer Service/Retail/Cashier
 Led teams that provided a fast, fun, and friendly service to Target guests, both face-to-face and by
supporting sales floor teams.
 Helped to keep the Target brand experience consistent, positive and welcoming for guests.
 Supervised and interviewed potential and current team members to achieve Target sales, service
and presentation goals.
2011-2013 United States Army Supply/Logistics Manager/Level II Army Combatives Instructor,
7242 Medical Support Unit, 75th
Combat Support Hospital, Gulfport, MS USA
Supply Chain and Materials Management
 Currently oversees over $4.7K in organizational and theater provided equipment which includes
computers, weapons, and vehicles.
 Schedules and performs preventive and organizational maintenance on weapons and other
sensitive items; posts transactions to property books and transaction files; initiates financial
liability investigations of property loss (FLIPL)
2008-2010 Postal Finance Clerk/Postal Clerk,Alutiiq International Solutions,LLC, Kuwait
United States Air Force/United States Post Office
 Performed postal finance services by selling postage stock, money orders and USPS mailing
boxes for mailing out items.
 Processed over 60K pieces of Registered mail, to include receipt, dispatch &delivery of high-
valued shipments &classified material to other bases in the Middle East and the Continental
United States.
 Received the Alutiiq Postal Award for 2009 &2010 for receiving an “Excellent” on the annual
United States Post Office Inspection.
2006-2007 Headquarters Supply/Logistics Manager, Fort Hood, TXUSA
Supply Chain and Materials Management
 Oversaw $20M in property, equipment, vehicles, & weapons. Efficient use of funds saved 20%.
 Supervised and executed duties involving request, receipt & storage,maintained accountability
and preservation of supplies/equipment valued over $15M.
 Coordinated supply inventory; recaptured $500K in missing property.
 Ensured 100% accuracy of 1,500 inventory line items, despite high turn-over materials and
adverse environmental conditions.
 Maintained automated/manual accounting records,posted receipts/turn-ins, supplies/equipment;
verified quantities against shipping documents.
 Trained/mentored inexperienced supply personnel; ensured efficient property management.

3. 2004-2005 Orthopedic Surgical Journeyman, Andrews AFB, MD
Administration and Customer Support
 Scheduled 10,000+ patients for surgical procedures and tests as directed by the physician.
 Recorded medical information in 5,000 patient charts, designed scheduling templates, created
consults, referrals, scheduled appointments, & skillfully answered procedural questions.
 Documented and maintained accurate record of 20,000+ surgical cases performed.
 Supply/equipment custodian; managed medical/non-medical supplies & maintained preventive
maintenance on equipment.
2001-2004 Postal Finance Supervisor, Ramstein Air Base,Germany
Customer Support
 Managed $70K flexible-credit account and $7.8K in Stamp Vending Machine accounts.
 Maintained United States PostalService (USPS) capital equipment valued at $200K.
 Processed over 48K pieces of Registered mail, to include receipt, dispatch & delivery of high-
valued shipments & classified material; upheld astounding 100% accountability.
 Collected funds derived from postage meter,stamp & money order sales; remitted funds to USPS
accounts.
 Maintained files/postal records IAW Department of Defense and Air Force Directives.
 Prepared quarterly reports and submittals to postmaster for higher Headquarters’ use.
 Ensured accurate/timely daily delivery of 6.3M pounds of mail in support of 44K military/civilian
personnel assigned throughout the Kaiserslautern Military Community.
MARLENE NICHOLLE PRUITT PAGE 2
1997-2001 Orthopedic Surgical Apprentice, Offutt AFB, NE
Administration and Customer Support
 Assisted in routine administrative functions, aided professional staff in admin/clinical procedures.
 Maintained and controlled routine supply items under the supervision of NCO leadership.
 Helped maintain clinic schedules, screened patient charts to determine X-ray requirements,
scheduled surgical appointments, laboratory, and X-ray procedures as directed by the physician.
 Ordered,received, and stored medical and non-medical clinic supplies.
1995-1997 Surgical Service Apprentice, Bitburg Air Base, Germany
Administration and Customer Support
 Received, sorted, inventoried, decontaminated, cleaned, examined and sterilized over 2,000
medical/surgical instruments.
 Assembled and distributed sterile instruments to the facility and to over 30 outlying MTFs.
 Conducted, interpreted, documented, and maintained records and reports related to biological
testing of autoclaves, load control inventory, and ordering information.
EDUCATION ANDTRAINING
Bachelor of Science in Healthcare Administration/Management, University of Phoenix, New Orleans,LA
2015
Property Book Unit Supply Enhanced, Unit Supply Training Course
Unit Supply Specialist Course, United States Army Quartermaster School
Warrior Transitions Course, United States Army, White Sands Missile Range
Postal Operations Course, Adjutant General School, United States Army, Soldier Support Institute
Airman Leadership School
Orthopedic Specialty Course, Fort Sam Houston Health Science Academy
Surgical Service Apprentice-Phase II Course
Apprentice Surgical Service Specialist Course
High School Diploma, Warren Easton Senior High School, New Orleans, LA, 1992

4. AWARDS AND RECOGNITION
 Air Force Commendation Medal (2nd
Award)
 Joint Service Achievement Medal
 Air Force Achievement Medal
 Air Force Outstanding Unit Award (5th
Award)
 Air Force Good Conduct Medal (4th
Award)
 National Defense Service Medal w/ Bronze Star
 Air Force Expeditionary Medal w/ Gold Border
 Global War on Terrorism Expeditionary Medal
 Global War on Terrorism Service Medal
 Non Commissioned Officer Professional Development Ribbon
 Army Service Ribbon
 Air Force Longevity Service Award Ribbon (2nd
Award)
 Air Force Overseas Long Tour Ribbon
 Air Force Aviation Service Ribbon
 Air Force Training Ribbon
 Received the Alutiiq Postal Award for 2009 and 2010 for receiving an “Excellent” on the Annual
United States Post Office Inspection.
References furnished upon request.