The process of dealing with or controlling things or people.It is the art and science of managing resources of the business. Science as it develops certain principles and laws, art as it concerned with the development of knowledge. Can learn the definition, characteristics of management and its process.

1. M r s . R . S U B H A,
A S S I S TA N T P R O F E S S O R O F H O M E S C I E N C E ,
V. V. VA N N I A P E R U M A L C O L L E G E F O R W O M E N ,
V I R U D H U N A G A R
MANAGEMENT AND ITS
PROCESS

2. Content
 Definition
 Characteristics
 Management Process

3. Definition for Management
 “ To manage is to forecast, to plan, to organize, to
command, to coordinate and to control” – Henry
Fayol.
 “Management is a multi-purpose organ that manages
business, manages manager and manager’s workers
and work” – Peter F.Ducker.
 “management is a distinct process consist of
planning, organizing, actuating and controlling
performance to determine and accomplish the
objectives by the use of people and resources” –
George R.Terry.

4. Characteristics of Management
 Purposeful activity
 Getting things done in a desired manner
 Concerns with the efforts of people working in the
enterprise
 Relates to decision-making
 Process consisting of various functions such as
planning, organizing, leading and controlling
 Both science and art
 Fast developing profession
 Deals with direction and control of business
activities
 Dynamic concept

5. Management as a process

6. Planning
 Predetermined course of action to accomplish the set
of objectives
 function of determining in advance what is to be
done and how it is to be done.
 This involves setting objectives and targets in
advance and formulating an action plan to achieve
them effectively and efficiently.
 Planning cannot prevent problems, but it can predict
them and prepare contingency plans to deal with
them, if and when they occur.

7. Organizing
 management function of assigning duties, grouping tasks,
establishing reporting relationships, and allocating
resources required to carry out a specific plan.
 It determines what activities and resources are required.
 It decides who will do a particular task, where it will be
done, and when it will be done.
 Organizing involves the grouping of tasks into
manageable departments or work units and the
establishment of authority and reporting relationships
within the organizational hierarchy.
 Proper organizational techniques help in the
accomplishment of work and promote both the efficiency
of operations and the effectiveness of results.
 Different kinds of businesses require different
organizational structures according to the nature of work.

8. Staffing
 Staffing simply means finding the right people for the
right job.
 Staffing is an important aspect of management to make
sure that the right people with the right qualifications
are available at the right places and times to
accomplish the goals of the organization.
 This function of management involves activities such
as recruitment, selection, placement, and training of
personnel.
 The staffing function of management is also known as
the human resource function.

9. Directing – actual start of works
 Directing is telling people what to do and seeing that
they do it to the best of their ability.
 It involves leading, influencing, and motivating
employees to perform the tasks assigned to them.
 This requires establishing an atmosphere that
encourages employees to do their best.
 Motivation and leadership are two key components of
directing. Motivating workers means creating an
environment that makes them want to work willingly and
enthusiastically.
 Leadership is influencing people to work willingly to
achieve organizational goals.

10. Contd.
 Directing also involves communicating effectively as
well as supervising employees at work.
 Thus, there are four elements of directing, viz.
Motivation, Leadership, Communication, and
Supervision.

11. Controlling
 It is the management function of monitoring
organizational performance towards the attainment of
organizational goals.
 It involves establishing standards of performance,
measuring actual performance, comparing it with
established standards, and taking corrective action where
any significant deviation is found.
 Management must determine what activities and outputs
are critical to success, how and where they can be
measured, and who should have the authority to take
corrective action.

12. References
 https://jkbhardwaj.com/management-and-its-
characteristics/
 http://www.igntu.ac.in/eContent/BVoc-Media-
04Sem-Arpita%20Priyadarshi-management.pdf