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Ready, Set, Wait
Managed Staffing
Programs: Ready, Set…
Wait, Are We
Really Ready?
ROBIN JOHNSON
SVP, Enterprise Solutions, Yoh
JACI MILLIGAN
VP, Implementation, Yoh
JOANN MURPHY
Procurement & Travel Manager, PJM Interconnection
MODERATOR – MATT RIVERA
VP of Marketing, Yoh
YOUR PANELISTS
AGENDA
 Introductions
 Goals
 Starting Points & Data
 Change Management
 Who Needs to Be Involved?
 Case Studies – What Have We
Learned?
 Lighting Round – Tips
 Q&A
GOALS
OTHERS?COST SAVINGS vs.
COST MANAGEMENT
COMPLIANCE/RISK MITIGATION
QUALITY OF TALENT
PROCESS EFFICIENCY – MANAGING CWS
STARTING POINTS
 Where do you start?
 How do you get the data?
 When should you have the data?
 What did you know and when did
you know it?
 Who gets the data?
 Rogue spend – What don’t you
know?
 RFPs
CHANGE MANAGEMENT
 How do you handle change at
every level?
‒ Executive
‒ Manager
‒ Suppliers
 What role does culture play in
change management?
 Should you brand the program?
 What elements contribute to
program adoption?
 Does change management end
at implementation?
WHO NEEDS TO BE INVOLVED?
 Executive Support
 Key Stakeholders – Who
Are They?
 Your Existing Supply Chain
 Existing Contractors
 Other Departments – IT?
CASE STUDIES
Lessons learned…
LIGHTNING ROUND
 Top Readiness Tip
 Biggest Mistake You’ve Made
(or Have Seen)
 Best Advice You’ve Received
 Best Thing You Ever Did
Related to CW Management
 Favorite Color
 Favorite Data Point
Q & A
THANK YOU

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MANAGED STAFFING PROGRAMS: READY, SET… WAIT, ARE WE REALLY READY?

  • 1. Ready, Set, Wait Managed Staffing Programs: Ready, Set… Wait, Are We Really Ready?
  • 2. ROBIN JOHNSON SVP, Enterprise Solutions, Yoh JACI MILLIGAN VP, Implementation, Yoh JOANN MURPHY Procurement & Travel Manager, PJM Interconnection MODERATOR – MATT RIVERA VP of Marketing, Yoh YOUR PANELISTS
  • 3. AGENDA  Introductions  Goals  Starting Points & Data  Change Management  Who Needs to Be Involved?  Case Studies – What Have We Learned?  Lighting Round – Tips  Q&A
  • 4. GOALS OTHERS?COST SAVINGS vs. COST MANAGEMENT COMPLIANCE/RISK MITIGATION QUALITY OF TALENT PROCESS EFFICIENCY – MANAGING CWS
  • 5. STARTING POINTS  Where do you start?  How do you get the data?  When should you have the data?  What did you know and when did you know it?  Who gets the data?  Rogue spend – What don’t you know?  RFPs
  • 6. CHANGE MANAGEMENT  How do you handle change at every level? ‒ Executive ‒ Manager ‒ Suppliers  What role does culture play in change management?  Should you brand the program?  What elements contribute to program adoption?  Does change management end at implementation?
  • 7. WHO NEEDS TO BE INVOLVED?  Executive Support  Key Stakeholders – Who Are They?  Your Existing Supply Chain  Existing Contractors  Other Departments – IT?
  • 9. LIGHTNING ROUND  Top Readiness Tip  Biggest Mistake You’ve Made (or Have Seen)  Best Advice You’ve Received  Best Thing You Ever Did Related to CW Management  Favorite Color  Favorite Data Point
  • 10. Q & A