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Malpractice and maladministration

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Awarding organisation event - May 2014 by Mike Ricketts

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Malpractice and Maladministration Mike Ricketts May 2014
Malpractice and Maladministration Theme for the session: Prevention is better than cure
Overview to the work • Why? Limited information on how AOs deal with malpractice / maladministration. • How? Random sample of 50 AOs; involved desk based work and visits. • Outcome An understanding of an overall approach. But more questions!
What we found Prevention • Centre approval – a key aspect; ongoing appraisal essential. • Centre relationships – what makes the centre tick? • Qualification development – not always considered.
What we found Conflicts of interest • Investigation – independence essential. • Business influences – need to be aware and make informed decisions.
What we found Investigation • Focus of the investigation - may need expanding. • Sanctions - may allow time for the investigation, but beware! • Reflection on the outcome – any implications for processes / procedures?
What next? • Ongoing monitoring programme. • Visits to centres – to get a better understanding of how policies / procedures are enacted.. • Further data – we may need ongoing information. • Guidance - we are considering what and how best to provide this.

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Malpractice and maladministration

  • 2. Malpractice and Maladministration Theme for the session: Prevention is better than cure
  • 3. Overview to the work • Why? Limited information on how AOs deal with malpractice / maladministration. • How? Random sample of 50 AOs; involved desk based work and visits. • Outcome An understanding of an overall approach. But more questions!
  • 4. What we found Prevention • Centre approval – a key aspect; ongoing appraisal essential. • Centre relationships – what makes the centre tick? • Qualification development – not always considered.
  • 5. What we found Conflicts of interest • Investigation – independence essential. • Business influences – need to be aware and make informed decisions.
  • 6. What we found Investigation • Focus of the investigation - may need expanding. • Sanctions - may allow time for the investigation, but beware! • Reflection on the outcome – any implications for processes / procedures?
  • 7. What next? • Ongoing monitoring programme. • Visits to centres – to get a better understanding of how policies / procedures are enacted.. • Further data – we may need ongoing information. • Guidance - we are considering what and how best to provide this.