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Social media: integral to marketing success Katja Linssen, Marketing & Communications, EMBO
EMBO – excellence in life sciences The EMBO Meeting We enable the best science by supporting talented researchers, stimulating scientific exchange and advancing policies for a world-class European research environment. Annual international scientific conference 3.5 days ~1500 participants
Seven key success factors for social media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Do you use social media? What social media channels  do you use?
Source: Globalwebindex.net >50% of all web users take part in social media networks
Know your audience Key Success Factor #1
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Our audience is mainly scientists
Key Success Factor #2 Identify the right channel
Our selected social media channels
Facebook welcome page
Twitter account
You tube channel
Key Success Factor #3 Define your objectives
Long-term wide-reaching investment ,[object Object],[object Object],[object Object],[object Object]
Key Success Factor #4 Allocate resources
[object Object],[object Object],[object Object],[object Object],Plan, schedule and action!
[object Object]
Key Success Factor #5 Get people to like you
Rapid then steady growth Started with 200 fans now over 1860
Key is: integrated marketing 2/10: Change Facebook group to page 3/10: Start to post regularly on Facebook & Twitter 4/10: Add links to social media onto website 5/10: Advertise to friends of fans 9/10:  Promote social media at 2010 conference 11/10: Include links to social media in e-news 3/11: Launch youtube channel 4/11: Send e-news promoting social media
[object Object]
[object Object],www.the-embo-meeting.org
E-mail newsletter
Key Success Factor #6 Get people to keep on liking you
Can I be your friend? © English National Opera 2011 http://www.youtube.com/user/englishnationalopera#p/c/7F5A0072405CF9AD/0/aDycZH0CA4I
Facebook user wants news & community Based on a sample of 287,090 impressions across the Chitika advertising network Source: http://mashable.com/2010/03/18/social-media-sites-data/ Twitter user wants a personalised news channel
 
Post news relevant to community
Share experiences, advice & tips
 
 
Key Success Factor #7 Monitor and (estimate) results
Real-time monitoring ,[object Object]
Weekly overview to monitor activity Facebook weekly update
Integrated marketing builds active community Facebook insights First ad campaign Conference 2010 takes place 2012 conference announced Abstract submission & registration open Emails to national societies Early abstract & registration deadline
Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],It is a learning curve!
 

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SMARTMARKETING

Editor's Notes

  1. Ask audience to tell me who their audiences are –
  2. Quickly talk through our audiences
  3. Facebook Twitter LinkedIn Vimeo Lastfm Flickr Digg Picasa Reddit Stumbleupon Google +1 Myspace Ning Xing Orkut Specialist social networks: e.g. Researchgate & Scitable, The Node for scientists
  4. PhD students & Postdocs interact via facebook
  5. PhD students & Postdocs interact via facebook
  6. Communication savvy researchers on Twitter
  7. Be aware of etiquette English National Opera Ad for two boys http://www.youtube.com/watch?v=aDycZH0CA4I&feature=player_detailpage
  8. What are users looking for when they use social media: FB – News & a sense of community – that they belong to something. Especially important for our target audience of internationally mobile scientists, a way to keep in touch with people and feel part of their lives. Twitter: News – it’s like a individualised newsticker – readers subscribe to those ‘channels’ that are of interest to them. Readers select and edit as they wish.
  9. PhD students & Postdocs interact via facebook
  10. Big news for our association: Impact Factors – the currency- among scientific journals!
  11. Poster presentation – its something which brings members of our community together – something they have all had to do and which makes them nervous and is daunting first time around.
  12. Communication savvy researchers on Twitter
  13. Also mention insights
  14. Also mention insights