Mr. Mahmoud Mohammed Fouad Hussein has successfully completed an interactive e-learning course on "Applying Good Practices" from January 26, 2015 to March 9, 2015. The course covered social responsibility of water utilities, financial sustainability, and managing for operational improvement. It utilized self-reading, virtual working groups, forums, and Facebook to teach content from GIZ's "Water Impact Guidebook".

1. CC EE RR TT II FF II CC AA TT EE
It is hereby certified that
MMrr.. MMaahhmmoouudd MMoohhaammeedd FFoouuaadd HHuusssseeiinn
has participated in the Interactive E-learning Course
““AAppppllyyiinngg GGoooodd PPrraaccttiicceess””
No 3 of the course programme “Commercial and Technical Water Utility Management”
(eWUM03)
Organized by ACWUA - Arab Countries Water Utilities Association
and GIZ - Deutsche Gesellschaft für Internationale Zusammenarbeit
From 26th
January 2015 – 9th
of March, 2015
And has successfully completed the following parts:
UNIT 6: “SOCIAL RESPONSIBILITY OF THE WATER UTILITY” (6 LESSONS)
UNIT 7: “FINANCIAL SUSTAINABILITY” (5 LESSONS)
UNIT 8: “MANAGING FOR OPERATIONAL IMPROVEMENT” (6 LESSONS)
The content is based on the “Water Impact Guidebook”, edited by GIZ GmbH. The course uses
various tools and activities such as Self Reading, Virtual Working Groups, Forum Discussions
and Facebook Groups. The participant attended Online Meeting Lectures, passed a final Multi-
ple-Choice Test and delivered a written assignment.
Dr. Thomas Petermann Eng. Khaldon Khashman
Senior Programme Manager Secretary General,
GIZ - Deutsche Gesellschaft für Arab Countries Water Utilities Association
Internationale Zusammenarbeit GmbH ACWUA